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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27581 Views
44 replies
4 likes
I had a premium account, but I and my family opted to buy a family account, they included me in the account, but I did not cancel my previous premium subscription, I wonder if they will not be charged the old premium mine? The family account is not r...
I had a premium account, but I and my family opted to buy a family account, they included me in the account, but I did not cancel my previous premium subscription, I wonder if they will not be c...
Spotify Star
301 Views
1 replies
0 likes
İyi günler ben dün öğrenci indiriminden yararlanmak için daha önceden premium olarak kullandığım ama daha sonradan free ye geçtiğim hesabımla kart bilgilerimi girdim 6.99 çekilecek diye gelen onay mesajındaki şifreyi de girdim sonraki ekranda okul bi...
İyi günler ben dün öğrenci indiriminden yararlanmak için daha önceden premium olarak kullandığım ama daha sonradan free ye geçtiğim hesabımla kart bilgilerimi girdim 6.99 çekilecek diye gelen onay me...
Casual Listener
1009 Views
1 replies
0 likes
Realicé el pago de la cuenta premium familiar pero no me actualiza y pude invitar a las personas pero despues de un rato ya decia que no tenia cuenta familiar y solo era free.
Realicé el pago de la cuenta premium familiar pero no me actualiza y pude invitar a las personas pero despues de un rato ya decia que no tenia cuenta familiar y solo era free.
257 Views
0 replies
0 likes
Intento registrarme y no para de enviarme error ya intente de todos modos y no me funciona, a parte que se me hace una tontería que por un espacio entre el guión no. Concuerde la dirección. Está pésimo el servicio.
Intento registrarme y no para de enviarme error ya intente de todos modos y no me funciona, a parte que se me hace una tontería que por un espacio entre el guión no. Concuerde la dirección.&nbs...
278 Views
0 replies
0 likes
Me cobraron 9.14 dolares de mi tarjeta al hacer mi inscripcion en el plan familiar el dia 5 de octubre del 2017, es decir se cobraron un mes adelantado.
Me cobraron 9.14 dolares de mi tarjeta al hacer mi inscripcion en el plan familiar el dia 5 de octubre del 2017, es decir se cobraron un mes adelantado.
204 Views
0 replies
0 likes
My mom’s account was eliminated from our family plan and I can’t get her back because it tells me its been an error
My mom’s account was eliminated from our family plan and I can’t get her back because it tells me its been an error
Roadie
328 Views
1 replies
0 likes
I need to hand over the owner plan to another member. How can I change the ownership to another member without affecting the list of members?
I need to hand over the owner plan to another member. How can I change the ownership to another member without affecting the list of members?
Roadie
374 Views
1 replies
0 likes
I'm paiing for Spotify Family. I sent the invitation to my son. He clicks the invitation, and are beeing asked to log in on an user/account or start a new user/account.1. What does he chose if he wants to use my Spotify Familie-user? t's no instructi...
I'm paiing for Spotify Family. I sent the invitation to my son. He clicks the invitation, and are beeing asked to log in on an user/account or start a new user/account. 1. What does he chose if he w...
Roadie
599 Views
3 replies
0 likes
Hello, I've subscribed to a Premium for Family subscription and have sent invitations to my family members living at the same address. The email is sent correctly but the link opens the spotify homepage and there is nothing listed in the subscription...
Hello, I've subscribed to a Premium for Family subscription and have sent invitations to my family members living at the same address. The email is sent correctly but the link opens the s...
251 Views
0 replies
0 likes
unfortunately weile trying to join the familiy's premium Account there is always the same error: 3 - Oops something went wrong, please try again. Nevermind how often i try- same result... Any ideas?
unfortunately weile trying to join the familiy's premium Account there is always the same error: 3 - Oops something went wrong, please try again. Nevermind how often i try- same result....
Casual Listener
674 Views
2 replies
0 likes
Por error ingresé el nombre de un miembro de mi familia como el nombre del grupo familiar. Es posible cambiar el nombre del grupo familiar?
Por error ingresé el nombre de un miembro de mi familia como el nombre del grupo familiar. Es posible cambiar el nombre del grupo familiar?
225 Views
0 replies
0 likes
A member of my family was disconnected from the premium account. How do I get him back on? He had it for like 3-4 months and one day he was just disconnected. Please reinstate his membership. Thanks!
A member of my family was disconnected from the premium account. How do I get him back on? He had it for like 3-4 months and one day he was just disconnected. Please reinstate his m...
Casual Listener
416 Views
2 replies
0 likes
Se supone que me harian el cobro el dia 6 de noviembre y el 5 que intente entrar para que en lugar de contratar el premium fuera el familiar, me doy cuenta que ya me habian hecho el cobro del premium. y si quiero cambiar el plan me dice que hasta el ...
Se supone que me harian el cobro el dia 6 de noviembre y el 5 que intente entrar para que en lugar de contratar el premium fuera el familiar, me doy cuenta que ya me habian hecho el cobro del premium...
242 Views
0 replies
0 likes
I'd like to suscribre to family offer.But i don't know how family members adress are checked. My children not reside full time in my home and i would like to be sure that the check will be ok.
I'd like to suscribre to family offer. But i don't know how family members adress are checked. My children not reside full time in my home and i would like to be sure that the check will be ok.
207 Views
0 replies
0 likes
My mom bought the premium family and its no allowing us to log in, what is the problem?
My mom bought the premium family and its no allowing us to log in, what is the problem?
Roadie
218 Views
1 replies
0 likes
Hola a todos mi duda es que, el pack familiar en pesos argentinos (ARS) en spotify aparece como $103,50 sin embargo si alguno ve la pagina en el idioma ingles aparece que el precio del pack familiar es de $14,99 dolares, que haciendo la conversion, e...
Hola a todos mi duda es que, el pack familiar en pesos argentinos (ARS) en spotify aparece como $103,50 sin embargo si alguno ve la pagina en el idioma ingles aparece que el precio del pack familiar ...
Casual Listener
5694 Views
2 replies
0 likes
Ich habe neu Premium Family. Ich habe meine Frau eingeladen. Sie hat die Einladungs- email mit dem passwort erhalten. Sie benutzt die App auf dem Telefon. Zum Einloggen gibt sie ihre email ein und das von Spotify geschickte passwort. Es erscheint imm...
Ich habe neu Premium Family. Ich habe meine Frau eingeladen. Sie hat die Einladungs- email mit dem passwort erhalten. Sie benutzt die App auf dem Telefon. Zum Einloggen gibt sie ihre email ein und d...
Newbie
8955 Views
3 replies
0 likes
I can't invite anyone in my family because when I hit the "Go" button to Add Family Members, all I get is a blank screen. See attached. Been this way since last night.
I can't invite anyone in my family because when I hit the "Go" button to Add Family Members, all I get is a blank screen. See attached. Been this way since last night.
239 Views
0 replies
0 likes
Hello, i can send a invite to my sisters account
Hello, i can send a invite to my sisters account
Spotify Star
205 Views
1 replies
0 likes
Hi, we have a family account however if my husband is playing music through his iphone and I want to play something different on my iphone, hismusic stops playing and vice versa. How can we play different music at the same time
Hi, we have a family account however if my husband is playing music through his iphone and I want to play something different on my iphone, hismusic stops playing and vice versa. How can we play d...
Spotify Star
396 Views
1 replies
0 likes
