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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 155704 Views
  • 32 replies
  • 9 likes
  • 155704 Views
  • 32 replies
  • 9 likes

Abonnement étudiant - message d'erreur.

Bonjour, J'ai changé de banque il y a peu et je dois changer mes corrodonnées bancaires pour assurer la continuité de mon abonnement au service premium. Cependant, j'ai découvert en même temps l'offre étudiante à 4.99€/ mois. J'ai donc fait la procéd...

  • Casual Listener
  • Bonjour,   J'ai changé de banque il y a peu et je dois changer mes corrodonnées bancaires pour assurer la continuité de mon abonnement au service premium. Cependant, j'ai découvert en même tem...
  • Fray05
  • Casual Listener
  • 1497 Views
  • 1 replies
  • 1 likes
  • 1497 Views
  • 1 replies
  • 1 likes

No e-mail invitation

Hi,My partner subscibed to spotify family for us and he send me the invite.However I never received this invite..Could this have anything to do with the fact that I have a company phone( subscription by company, maybe on address of the company)...How...

  • Newbie
  • Hi, My partner subscibed to spotify family for us and he send me the invite. However I never received this invite.. Could this have anything to do with the fact that I have a company phone( s...
  • 135 Views
  • 0 replies
  • 0 likes
  • 135 Views
  • 0 replies
  • 0 likes

Solved!! asked to verify address, but reverted me back to free account from family premium???

hi, i recieve an email a week ago asking me to verify my address. (im currently on a family premium account) so i verified the post/zip code that it asked me to which is the same as the main account holders' and a week later its reverted me back to a...

  • Newbie
  • hi, i recieve an email a week ago asking me to verify my address. (im currently on a family premium account) so i verified the post/zip code that it asked me to which is the same as the main a...
  • tjogunn
  • Newbie
  • 3324 Views
  • 2 replies
  • 0 likes
  • 3324 Views
  • 2 replies
  • 0 likes

FAMILY SUBSCRIPTION INVITE DECLINED

Hi, I have been invited to join premium for family. I am currently on holiday in Germany and I am getting a message along the lines of you can not join this subscription. Do I need to wait until I return the uk?

  • Newbie
  • Hi,   I have been invited to join premium for family. I am currently on holiday in Germany and I am getting a message along the lines of you can not join this subscription.    Do I...
  • InfusionGB
  • Roadie
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Family premium not working

Hi I migrated from a standard premium to a family premiumInvited 3 users - all new users1st one signed up and it registered to the family accountwhen signing up the others they do not show as attached and are not premium users. I have logged in and o...

  • Newbie
  • Hi    I migrated from a standard premium to a family premium Invited 3 users - all new users 1st one signed up and it registered to the family account when signing up the others they d...
  • 138 Views
  • 0 replies
  • 0 likes
  • 138 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problemas con Plan Familiar Premium

Hola a todos mi pregunta es la siguiente, como podemos saber cual era la cuenta que administra el plan familiar de spotify?, lo que pasa es que se pago dela cuenta de mi papa en su celular, pero despues compro otro y ya no supimos cual era su cuenta ...

  • Newbie
  • Hola a todos mi pregunta es la siguiente, como podemos saber cual era la cuenta que administra el plan familiar de spotify?, lo que pasa es que se pago dela cuenta de mi papa en su celular, pero desp...
  • SAM912
  • Newbie
  • 393 Views
  • 3 replies
  • 0 likes
  • 393 Views
  • 3 replies
  • 0 likes

send a invite for my girlfriend and she has received of my ex one.

i send now to my girlfriend a invite to premium family account, when she open the email that i send was the another name.... my ex girlfriend.....sametime ago i was with a premium family account with my ex girlfriend, i think my spotfy remember,,,a n...

  • Newbie
  • i send now to my girlfriend a invite to premium family account, when she open the email that i send was the another name.... my ex girlfriend..... sametime ago i was with a premium family account w...
  • 135 Views
  • 0 replies
  • 0 likes
  • 135 Views
  • 0 replies
  • 0 likes

Não consigo aceitar o convite

Olá boa noite,Estava no plano familiar com meu namorado e do nada sai do plano e fui para a conta free. Agora tento me cadastrar novamente e não consigo. Como devo proceder ?Em anexo a foto com o erro.Grata

  • Newbie
  • Olá boa noite, Estava no plano familiar com meu namorado e do nada sai do plano e fui para a conta free. Agora tento me cadastrar novamente e não consigo. Como devo proceder ? Em anexo a foto com o...
  • Bittencourt
  • Spotify Star
  • 3984 Views
  • 1 replies
  • 0 likes
  • 3984 Views
  • 1 replies
  • 0 likes

Mi familia no puede reingresar al plan familiar

Tengo un plan familiar, hace unos días me dieron de baja a toda mi familia y estoy enviando las notificaciones nuevamente, pero, tengo una hija que su nombre de usuario es diferente a su correo electrónico. Ya le mandé la invitación y al hacer la ver...

  • Newbie
  • Tengo un plan familiar, hace unos días me dieron de baja a toda mi familia y estoy enviando las notificaciones nuevamente, pero, tengo una hija que su nombre de usuario es diferente a su correo elect...
  • 228 Views
  • 0 replies
  • 1 likes
  • 228 Views
  • 0 replies
  • 1 likes

Can't Activate Family Premium

I currently have a free account and signed my mom up with Family Premium, hoping to add myself. The link in my invite takes me to a page to put in billing info to upgrade to Premium. Do I need a Premium account to join Family Premium?

  • Newbie
  • I currently have a free account and signed my mom up with Family Premium, hoping to add myself. The link in my invite takes me to a page to put in billing info to upgrade to Premium. Do I need a P...
  • Nickolay
  • Composer
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

Premium alamama rağmen param gidiyor

Öğrenci için premium hesabı yapmaya çalışıyordum hesabım premium olmamasına rağmen param gitti

  • Newbie
  • Öğrenci için premium hesabı yapmaya çalışıyordum hesabım premium olmamasına rağmen param gitti
  • 119 Views
  • 0 replies
  • 0 likes
  • 119 Views
  • 0 replies
  • 0 likes

Solved!! Öğrenci premium için ödeme yaptım fakat hesabım hala free versiyonda gözüküyor

Sheer ID' den öğrenci hesabı onay e-postasını aldım. Okul banka kartımla ödememi gerçekleştirdim. Ancak hesabım hala premium sürümde değil. Bir çözüm bekliyorum.

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  • Visitor
  • Sheer ID' den öğrenci hesabı onay e-postasını aldım. Okul banka kartımla ödememi gerçekleştirdim. Ancak hesabım hala premium sürümde değil. Bir çözüm bekliyorum.   
  • Berkanesen
  • Newbie
  • 867 Views
  • 1 replies
  • 0 likes
  • 867 Views
  • 1 replies
  • 0 likes

O plano de R$199,00 é familiar?

O plano de R$199,00 é familiar? Parece que pagando de uma só vez tem esse desconto, porém quero saber se é familiar ou individual.

  • Newbie
  • O plano de R$199,00 é familiar? Parece que pagando de uma só vez tem esse desconto, porém quero saber se é familiar ou individual.
  • 531 Views
  • 0 replies
  • 3 likes
  • 531 Views
  • 0 replies
  • 3 likes

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  • Newbie
  •  .................
  • 223 Views
  • 0 replies
  • 0 likes
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  • 223 Views
  • 0 replies
  • 0 likes

Premium Family

I cant remember the address I have given in the first place so my sister cant login to the family account. What can I do?

  • Newbie
  • I cant remember the address I have given in the first place so my sister cant login to the family account. What can I do?
  • allanpvelarde
  • Newbie
  • 272 Views
  • 2 replies
  • 0 likes
  • 272 Views
  • 2 replies
  • 0 likes

Step children/part time living

HELP! My step children do not live with me full time.. can I add them on to my family account without any issues of being cancelled? Their current address is with their mom.. but they stay with us too. Please advise thanks!0

  • Casual Listener
  • HELP! My step children do not live with me full time.. can I add them on to my family account without any issues of being cancelled? Their current address is with their mom.. but they stay with us t...
  • Maxim
  • Spotify Star
  • 217 Views
  • 3 replies
  • 0 likes
  • 217 Views
  • 3 replies
  • 0 likes

FAMILY PREMIUM

I coudnt use the family premium. When i clicked the accept invitation it redirect me to this page (the picture is in the attachment). Please need help. Thanks

  • Newbie
  • I coudnt use the family premium. When i clicked the accept invitation it redirect me to this page (the picture is in the attachment). Please need help. Thanks
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes

can't join premium for family

I can't accept the Premium invitation for Family.. Please help. See attached file

  • Newbie
  • I can't accept the Premium invitation for Family.. Please help. See attached file
  • 146 Views
  • 0 replies
  • 0 likes
  • 146 Views
  • 0 replies
  • 0 likes

My husband can't join the Premium Family Account

Hi,He accepted the invitation link. After providing the family details, system is generating an error code. I'm very disappointed about the Customer Support. If I have a problem, I want to talk to an employee, who has access to the system and don't w...

  • Newbie
  • Hi, He accepted the invitation link. After providing the family details, system is generating an error code. I'm very disappointed about the Customer Support. If I have a problem, I want to talk t...
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes

my invite link to my dad won't work!

I have sent my Dad a link having just signed up to the family subscription but when he tries to accept and clicks on the link in his email it just comes up in his account that - unable to join family plans and to get the family member to try resendin...

  • Casual Listener
  • I have sent my Dad a link having just signed up to the family subscription but when he tries to accept and clicks on the link in his email it just comes up in his account that - unable to join family...
  • Gemima_3
  • Casual Listener
  • 337 Views
  • 4 replies
  • 0 likes
  • 337 Views
  • 4 replies
  • 0 likes