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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27643 Views
44 replies
4 likes
Hello everyone. I just get invited by my brother to join spotify family plan. After I click the link, I've to fill the address form. But after I fill and confirm, there's a pop up said that soomething went wrong. How to fix this?
Hello everyone. I just get invited by my brother to join spotify family plan. After I click the link, I've to fill the address form. But after I fill and confirm, there's a pop up said that s...
Casual Listener
54954 Views
11 replies
0 likes
I have problems adding a new person says that the data does not match the ones I have
I have problems adding a new person says that the data does not match the ones I have
315 Views
0 replies
0 likes
My family has been kicked out of my family premium account for entering the wrong address. I tried to put them back on and it keeps telling me there is an error. What do I do?
My family has been kicked out of my family premium account for entering the wrong address. I tried to put them back on and it keeps telling me there is an error. What do I do?
261 Views
0 replies
0 likes
Não consigo me cadastrar no plano familiar do meu irmão ! da erro 3.. ja me mandou 5 convites nenhum deu certo
Não consigo me cadastrar no plano familiar do meu irmão ! da erro 3.. ja me mandou 5 convites nenhum deu certo
Spotify Star
325 Views
1 replies
0 likes
Minha conta esta ativa no plano premium familiar, no entanto no meu app continua como se meu plano fosse free, o que fazer?
Minha conta esta ativa no plano premium familiar, no entanto no meu app continua como se meu plano fosse free, o que fazer?
Spotify Star
311 Views
1 replies
0 likes
Boa Tarde!Estou utilizando o plano familia do Spotify,este mês o pagamento foi confirmado porém todos os membros que eu já havia adicionado foram removidos e não está permitindo o cadastro novamente dos mesmos,oq devo fazer?
Boa Tarde! Estou utilizando o plano familia do Spotify,este mês o pagamento foi confirmado porém todos os membros que eu já havia adicionado foram removidos e não está permitindo o cadastro novament...
Spotify Star
378 Views
1 replies
0 likes
Hi, my husband sent me a family invatation. I have free account but cannot accept invitation? Why?We have just moved from Finland to Amsterdam and my husband has Finland in a country in settings and I have Netherlands but you are not allowed to chang...
Hi, my husband sent me a family invatation. I have free account but cannot accept invitation? Why? We have just moved from Finland to Amsterdam and my husband has Finland in a country in s...
Spotify Star
399 Views
2 replies
0 likes
hi!I have been invited to an family premium account. I joined it but forgot to certify my direction. Now, I have been sent again the invitation but every time I try to join, there is a error and I can´t finally join. What can I do? The problem is (so...
hi! I have been invited to an family premium account. I joined it but forgot to certify my direction. Now, I have been sent again the invitation but every time I try to join, there is a error and I...
313 Views
0 replies
0 likes
I have been charged twice by Spotify this mo. Once on the third for $9.99 and once on the fourth for $14.99 . I want to know why????
I have been charged twice by Spotify this mo. Once on the third for $9.99 and once on the fourth for $14.99 . I want to know why????
Community Legend
262 Views
1 replies
0 likes
Hi, I've been invited to join "spotify family". When i click on "accept the invitation", i'm redirected to spotify but the pre-filled form doesn't show up, and the spotify page remains white. What can i do? Thks
Hi, I've been invited to join "spotify family". When i click on "accept the invitation", i'm redirected to spotify but the pre-filled form doesn't show up, and the spotify page r...
Spotify Star
279 Views
1 replies
0 likes
Hi I currently have a premium free reward from my telephone supplier at 24 months with approx 18 months remaining. I’m looking to upgrade to a family account. Would I just pay the difference each month for the remainder of the duration or would I los...
Hi I currently have a premium free reward from my telephone supplier at 24 months with approx 18 months remaining. I’m looking to upgrade to a family account. Would I just pay the difference each m...
352 Views
0 replies
0 likes
Tengo problemas con el plan familiar, actualmente pagamos el plan para cuatro personas (Mi papá, mi mamá, mi hermano y por supuesto yo), pero ya llevo varias veces en que el sistema me elimina del plan y al intentar mandar la invitación de nuevo no m...
Tengo problemas con el plan familiar, actualmente pagamos el plan para cuatro personas (Mi papá, mi mamá, mi hermano y por supuesto yo), pero ya llevo varias veces en que el sistema me elimina del pl...
233 Views
0 replies
0 likes
Hello, please can you help me with login to spotify family? And sorry for my english im from czech republic
Hello, please can you help me with login to spotify family? And sorry for my english im from czech republic
177 Views
0 replies
0 likes
Buenas tardes a todos, he contratado el Plan Familiar y cuando trato de enviar invitación a mis familiares para utilizar Spotify utilizando el menú de la izquierda Plan Familiar la pantalla queda en blanco... de manera que no me permite utilizar este...
Buenas tardes a todos, he contratado el Plan Familiar y cuando trato de enviar invitación a mis familiares para utilizar Spotify utilizando el menú de la izquierda Plan Familiar la pantalla queda en ...
246 Views
0 replies
0 likes
HEY. MY COUSIN ITS IN MY PREMIUM PLAN BUT SHE HAVE BEEN REMOVED TODAY. WE LIVE IN THE SAME PLACE SO WE RE-ENTER THE ADDRESS BUT STILL NOT WORKING. WHAT CAN I DO?
HEY. MY COUSIN ITS IN MY PREMIUM PLAN BUT SHE HAVE BEEN REMOVED TODAY. WE LIVE IN THE SAME PLACE SO WE RE-ENTER THE ADDRESS BUT STILL NOT WORKING. WHAT CAN I DO?
318 Views
0 replies
0 likes
Hello la communauté, Voilà, j'ai un problème, j'ai reçu un mail la semaine dernière de spotify me disant que les membres de ma famille n'étaient pas confirmés. J'ai donc modifié mon code postal, car il n'était pas rempli, pensant que c'était le probl...
Hello la communauté, Voilà, j'ai un problème, j'ai reçu un mail la semaine dernière de spotify me disant que les membres de ma famille n'étaient pas confirmés. J'ai donc modifié mon code pos...
Casual Listener
40975 Views
5 replies
0 likes
Ho effettuato il pagamento per spotify family ma mi rimane l' account in freei soldi ovviamente sono stati presi!! Perchè???!!!
Ho effettuato il pagamento per spotify family ma mi rimane l' account in free i soldi ovviamente sono stati presi!! Perchè???!!!
Community Legend
607 Views
1 replies
0 likes
No puedo acceder a mi invitacion a el plan familiar, siempre ocorre error
No puedo acceder a mi invitacion a el plan familiar, siempre ocorre error
186 Views
0 replies
0 likes
I set up a premium for family account a few months ago, with up to 6 users. Now that 2 more of my 3 kids are old enough, I want to add them as users. I've been trying for days. It's consuming me. I can't find the key. I've tried ridiculous combinatio...
I set up a premium for family account a few months ago, with up to 6 users. Now that 2 more of my 3 kids are old enough, I want to add them as users. I've been trying for days. It's consuming me. I c...
Casual Listener
318 Views
2 replies
0 likes
I joined the premium for family plan and proceeded to send invite to my kids. They all got the invitation email and clicked on the link. They then filled out all the necessary information (name, address etc) and clicked on the "confirm" button. But N...
I joined the premium for family plan and proceeded to send invite to my kids. They all got the invitation email and clicked on the link. They then filled out all the necessary i...
Casual Listener
787 Views
5 replies
0 likes
