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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hi I have just checked my bank account balance and have made two payments to Spotify...$11.99 and $17.99.Why am I paying for two subcriptions?Does the Family subscription not include premium offers therefore cut out the premium payments of $11.99?
I want to combine my account and my daughters student to make a family plan. But the help forum seems to be limited to crowd sourcing?For a $16 billion company?
Hello, My friend wants toadd me to his family account. The email contact is correct, but after days of waiting I still have not recived the invite. Everyone else whowas invited has recived theirs.
HiRecently ordered Spotify family. One person in my family dosent receive the invitation. We have tried several emails, but he doesnt get any email. Ps.all the others in my family have receiveved it. Thank you for your help
How do I manage a separate Spotify account on my Sonos at home so it can be used separately from the one I have in my mobile device?I have the family account. My family wants to be able to play at home an I want to play while jogging etc. without bat...
Hi, I have a family plan and I want to remove a user but username of him looks like "null " and when I press the remove button I get an error message that says something went wrong. what should I do?
Hi ive just noticed whatever my daughter I listening to on her iphone it starts to play on my andriod phone can any one help ?
Hey Community,my 1st topic here. Situation:I have Premium Family and i'm the owner of this group. 5 of 5 were active today on the webinterface. One of my Premium Family users had premium, but was not in the list. Just like an invisible 6th Family Mem...
Spoiler (Highlight to read)Why wont Spotify premium allow my Wife and I to listen independantly? Her slection will overide and interupt what I am listening too!Why wont Spotify premium allow my Wife and I to listen independantly? Her slection will ov...
I want to cancel extra user with android phone
Goodevening, i already have my own sporify premium for a long time. Today my sister invited me for the premium for our family. I accepted it but i didn't cut off the other premium. What do i have to do?
Hello. One family member was deleted and it is not possible to add this email again. Is this email banned or something? We live in one house with my niece but she left for 2 month on her vacatin and since she is Back we are not able to add her again.
Hey, I'm from Uruguay!I used to have a premium account, but now I cancelled the subscruption to create a Family plan. The thing is i'm trying to add my parents but their e-mail account is a local one, not an international one, and they are not receiv...
Mi plan premium es de 18.9 PEN, pero en el estado de cuenta de mi banco, me cobran 25 PEN. Qué significa eso?
So I got an invitation from a family member, I have it on my email, we both live on the same address. I tried to accept and send the form and it keeps on telling me this: 600 - Oops something went wrong, please try again. Every single time. Is this j...
I lost all family members without warning. If I understand correctly there was a change in policy and we need to be on the same physical address which we do. However we probably don't have the same postal code entered as this was not required before....
i can not add a family member to my account, he gets my invite clicks accept and it does not take me to a page with a code redeem? how can i fix this i have paid for my premium family account.
I have sent the email multiple times and they are not receiving it. I have checked their email folders and nothing show up in their inbox.
the email does not send. attempted many times, I am unable to receive the invite link.
Deleted facebook means that i can't login into spotify (and I'am the main user of the family account). Read on this community that you should create a new account (and delete the old one) since solving this problem is pretty hard. But the biggest pro...