Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
Spoiler (Highlight to read) I already sent a invitation to my family.
But they didn't receive a invitation email. How can they join my family
premium plan?
Ingrese los datos de mi tarjeta al igual que los datos que piden para
corroborar que eres estudiante, me cobraron 2 veces y no me han activado
mi cuenta premium.
Ingrese los datos de mi tarjeta al igual que los datos que piden para corroborar que eres estudiante, me cobraron 2 veces y no me han activado mi cuenta premium.
I actually invited my friend to be part of the family plan. but when he
received the invitation, message was stated as 'Congratulations! You are
about to join the family plan of XXX!' Instead of XXX, it should be
name! and seems like due to this reas...
I actually invited my friend to be part of the family plan. but when he received the invitation, message was stated as 'Congratulations! You are about to join the family plan of XXX!' Instead of X...
Hello,I have problem with Spotify Premium. I want to listen music
offline therefore I pay Premium. But when I am offline, Spotify plays
one, two, three songs and then nothing. Does anybody have solution?
Thanks.
Hello, I have problem with Spotify Premium. I want to listen music offline therefore I pay Premium. But when I am offline, Spotify plays one, two, three songs and then nothing. Does anybody h...
We have family package. Hubby got new phone and downloaded Spotify app
and signed in - it says he is only a free user not a premium. How do I
rectify this? Mary O
We have family package. Hubby got new phone and downloaded Spotify app and signed in - it says he is only a free user not a premium. How do I rectify this? Mary O
I opened a family subscription and invited my family members. They
clicked Accept invitation in the welcome but we still can’t play in
parallel. What is the problem? Is there a time lag?
I opened a family subscription and invited my family members. They clicked Accept invitation in the welcome but we still can’t play in parallel. What is the problem? Is there a time lag?
Good day!HELLLLPPPP !!!I just upgraded my Premium account to family
account, but we could not include my father in it. He has all the
qualifications (same address, has Spotify account, etc), and we've been
resending the invite for multiple times alre...
Good day! HELLLLPPPP !!! I just upgraded my Premium account to family account, but we could not include my father in it. He has all the qualifications (same address, has Spotify account, etc), a...
Hi, I have paid for Premium for Family about a week ago and the payment
has been processed. The ads have disappeared, but I still can't skip
more than 5 times and my husband and I can't listen to our playlists at
the same time.I have logged into Spot...
Hi, I have paid for Premium for Family about a week ago and the payment has been processed. The ads have disappeared, but I still can't skip more than 5 times and my husband and I can't listen to o...
Buenas Noches, tengo un problema, el dia de hoy retome mi plan Familiar,
pero al hacerlo.. no aparezco como administrador y mas alla, sale el
nombre del PLAN FAMILIAR de otra persona, por favor ayudenme con eso.
Pd: si puedo enviar invitaciones, pero...
Buenas Noches, tengo un problema, el dia de hoy retome mi plan Familiar, pero al hacerlo.. no aparezco como administrador y mas alla, sale el nombre del PLAN FAMILIAR de otra persona, por favor ayude...
Prezados,O e-mail do usuario danielfabbian@gmail.com foi expulso do meu
plano familiar indevidamente. O mesmo pertence a minha familia e mora na
mesma residência. Favor liberar o e-mail/usuário para que eu possa
convida-lo novamente para o plano fami...
Prezados, O e-mail do usuario danielfabbian@gmail.com foi expulso do meu plano familiar indevidamente. O mesmo pertence a minha familia e mora na mesma residência. Favor liberar o e-mail/usuário par...
In the Spotify FAQ's, it says basically that once you register for the
plan, you cannot change your address. If you move or if you made a typo,
you need to delete your current account, then SIGN UP AGAIN creating a
new different account to correct th...
...hen SIGN UP AGAIN creating a new different account to correct the mistake. When I signed up for the Spotify for Family account, I was charged IMMEDIATELY. So let's say I made a typo. I w...
Hi, every time I go to join my family plan I get an error message that
says "Something went wrong". I've tried canceling the invite and
resending it but I am still running into the same thing. Why can't I
create another account on my family plan?
Hi, every time I go to join my family plan I get an error message that says "Something went wrong". I've tried canceling the invite and resending it but I am still running into the same thing....
To whom is responding,I was part of one family account (let's say it was
of John) of John.. I ended up having troubles w my account and I wasn't
able to verify it. So, after about 4 months, I just had the Spotify
Free. Today I signed an whole new Spo...
To whom is responding, I was part of one family account (let's say it was of John) of John.. I ended up having troubles w my account and I wasn't able to verify it. So, after about 4 months, I j...
I had my family removed from the Familiar Premium due to a address
problem.Even with the address fixed, they can´t be back to the family
plan.Is it possible to havem them back to family premium ? ThanksRose
I had my family removed from the Familiar Premium due to a address problem. Even with the address fixed, they can´t be back to the family plan. Is it possible to havem them back to family p...