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Get help verifying your Premium for Family.
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
79448 Views
65 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
58909 Views
25 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
195727 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
29039 Views
44 replies
4 likes
Ok, I understand you guys set a limit to sync up to 9,999 tracks devided in three devices, so it's gonna be 3,333 each one. My question is, if I have the family plan it means we all are sharing that limit or each user enside of my account has its own...
Ok, I understand you guys set a limit to sync up to 9,999 tracks devided in three devices, so it's gonna be 3,333 each one. My question is, if I have the family plan it means we all are sharing t...
Community Legend
742 Views
1 replies
0 likes
I am working and living in denmark but, because I am paying from a U.S. bank account, my region is United States. I can't invite my wife and kids because their region is Denmark, therefore not living at the same address, and I can't change the countr...
I am working and living in denmark but, because I am paying from a U.S. bank account, my region is United States. I can't invite my wife and kids because their region is Denmark...
Community Legend
583 Views
1 replies
0 likes
When i try to type in the addres it says it Can be sure that is it the same addres AS the person paying for Spotify family
When i try to type in the addres it says it Can be sure that is it the same addres AS the person paying for Spotify family
Community Legend
477 Views
1 replies
0 likes
I have the same address with my family, but I can't join the Spotify family. Please help
I have the same address with my family, but I can't join the Spotify family. Please help
Roadie
567 Views
1 replies
0 likes
Hola que tal el dia de hoy saco a todos los de mi cuenta familiar lo agrego y no me deja espero me pueda ayudar ya que no quiero cancelar la suscripcion a parte e que ya se hizo el cargo Gracias.
Hola que tal el dia de hoy saco a todos los de mi cuenta familiar lo agrego y no me deja espero me pueda ayudar ya que no quiero cancelar la suscripcion a parte e que ya se hizo el cargo ...
Moderator
6358 Views
1 replies
0 likes
When a member joins my familiar account they are asked for my home adress, the problem is that i dont remember which one i put.Help me
When a member joins my familiar account they are asked for my home adress, the problem is that i dont remember which one i put. Help me
Community Legend
487 Views
1 replies
0 likes
Alguien sabe como puede ver mi dirección ?
Alguien sabe como puede ver mi dirección ?
Not applicable
22655 Views
2 replies
2 likes
How can i see my adress?
How can i see my adress?
Community Legend
648 Views
1 replies
0 likes
¿Cómo puedo cambiar o ver los datos de mi dirección para que mi familia pueda gozar del premiun conmigo? Le doy en editar perfil y solo me permite cambiar la forma de pago y mi número de teléfono. Ayudaaaa.
¿Cómo puedo cambiar o ver los datos de mi dirección para que mi familia pueda gozar del premiun conmigo? Le doy en editar perfil y solo me permite cambiar la forma de pago y mi número de teléfono. Ay...
Casual Listener
433 Views
4 replies
0 likes
Olá. Assinava Spotify premium e o dia que era feito o pagamento era todo dia 04. Hoje (dia 04/04) fiz upgrade para Spotify family e recebi a cobrança da diferença (10 reais). Porém, na minha conta diz que o próximo pagamento será realizado dia 24/04,...
Olá. Assinava Spotify premium e o dia que era feito o pagamento era todo dia 04. Hoje (dia 04/04) fiz upgrade para Spotify family e recebi a cobrança da diferença (10 reais). Porém, na minha conta d...
Spotify Star
472 Views
1 replies
0 likes
Hi! I had my sister in my family account and one day, she was kicked out for some reason unknown to me. I sent her the link w/ the invitation code once more. She puts all the info necessary but it says that she cannot join. Help?
Hi! I had my sister in my family account and one day, she was kicked out for some reason unknown to me. I sent her the link w/ the invitation code once more. She puts all the info necessary but it s...
Community Legend
494 Views
1 replies
0 likes
Good Afternoon, Just signed up for premium family. I added my husband, so when he got the email does he create his own account or does he sign on under me
Good Afternoon, Just signed up for premium family. I added my husband, so when he got the email does he create his own account or does he sign on under me
Community Legend
705 Views
3 replies
0 likes
One adult and two adolecents share an account and then move to family suscription. How can everyone keep their playlists?Eivind
One adult and two adolecents share an account and then move to family suscription. How can everyone keep their playlists? Eivind
Spotify Star
591 Views
1 replies
0 likes
I don't really know what's happening. I already have a premium account and I pay 4,99€/ month. So I wanted premium for my mom but she has to pay 9,99€/ month. (She got a month for free, but I still don't understand.)
I don't really know what's happening. I already have a premium account and I pay 4,99€/ month. So I wanted premium for my mom but she has to pay 9,99€/ month. (She got a month for free, but I still d...
Spotify Star
469 Views
1 replies
0 likes
So i have a question for the Spotify premium familly service. If i dont live with my familly, can i then be a part of the service? because... it is my familly? however it sounds like its only if you live together that it is possible to get the servic...
So i have a question for the Spotify premium familly service. If i dont live with my familly, can i then be a part of the service? because... it is my familly? however it sounds like its only if you ...
Newbie
485 Views
3 replies
0 likes
Can i pay in full for a year if i sign for premium for family?
Can i pay in full for a year if i sign for premium for family?
Community Legend
419 Views
1 replies
0 likes
Hello! I have an account family premium, and they kick out of my plan to my family becuase spotify can´t verify that we live in the same house, the same address, and I checked and we all have the same information. Can anyone help me?
Hello! I have an account family premium, and they kick out of my plan to my family becuase spotify can´t verify that we live in the same house, the same address, and I checked and we all h...
Community Legend
549 Views
1 replies
0 likes
I can't remember exactly how I registered my address, so I need to change it. I have Family Suscription but I have no options on the system to update this info.Please, help me.
I can't remember exactly how I registered my address, so I need to change it. I have Family Suscription but I have no options on the system to update this info. Please, help me.
Community Legend
537 Views
1 replies
0 likes
Estoy pagando el plan familiar y no permite que mis familiares validen la dirección por lo tanto no los deja activar su cuenta. Ya intentamos de mil maneras y no se puede. Es DESESPERANTE, PESIMO SERVICIO.
Estoy pagando el plan familiar y no permite que mis familiares validen la dirección por lo tanto no los deja activar su cuenta. Ya intentamos de mil maneras y no se puede. Es DESESPERANTE, PESIMO SER...
Casual Listener
582 Views
2 replies
0 likes
Tengo mi cuenta Spotify y la volví familiar para mi prima y yo que vivimos en el mismo domicilio y quiero agregar dos personas más pero no pueden acceder a la cuenta con mi domicilio ( que empezaron a vivir aquí también ) podrían ayudarme
Tengo mi cuenta Spotify y la volví familiar para mi prima y yo que vivimos en el mismo domicilio y quiero agregar dos personas más pero no pueden acceder a la cuenta con mi domicilio ( que empezaron ...
Newbie
1532 Views
2 replies
0 likes
