Family premium disjoint

[Serhatahn55]

I signed my brother as a family member at some point his account has been deleted from my family premium and now he cant join because it says our addresses dont match can somebody help me ?

[KatesHere]

Hey there @Serhatahn55, thanks for reaching out in the community!

That's a good question. You can follow the steps here to change the address in your plan.

Let me know if that helps!

K

[Serhatahn55]

But i dont want to open a new account i have things in my account 

[Serhatahn55]

And also there this problem in the beginning i entered right address even though it doesnt accept 

[walterzie]

The same happen to me...

[KatesHere]

Hey again @Serhatahn55 🙂

No worries, you can get in touch with a member of the Spotify staff and they can do their magic backstage and transfer your music to your new account 🙂 If you're on social media, simply send them a tweet or DM on @SpotifyCares and they'll be happy to help 🙂

Hope this helps!

K