From gift card Premium to Premium for Family

[patriciasotob]

Today I used a Gift Card to purchase my Premium account for 3 months. I want now to upgrade to a family plan. How can I do that?

[Maxim]

Hey @patriciasotob,

Thanks for reaching out.

You can upgrade to Premium Family at https://spotify.com/premium. 🙂

Doing so will convert your remaining Premium time into Premium Family time. Keep in mind that, due to the price difference, it will bring your next payment date slightly forward.

I hope this helps!

[patriciasotob]

Thanks! However, when I follow the link https://www.spotify.com/us/purchase/offer/default-new-family-master/?country=US I do not see any option to use the payment I already did today with the gift card toward the premium family. Am I missing something?

[Yordan]

Hey @patriciasotob,

Thanks for your reply!

If you've only used a gift card so far, you'll be asked to select a payment method for when the gift card expires, but you won't be charged now if you have one redeemed, so you don't have to worry.

You can also switch plans from your account page by clicking on Manage your subscription.

Hope this helps.

Take care