Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

How to agree to price increase so that family subscription isn't canceled?

How to agree to price increase so that family subscription isn't canceled?

I received an email at the beginning of October 2023 that Spotify Germany is planning to adjust the price of my subscription and that I have until December 31, 2023 to agree to this. Otherwise my subscription will be canceled automatically. I would like to agree to the adjustment, but I don't see how or where I can communicate this under my account. Has anyone had any experience with this and can help me?
Reply
1 Reply

Hey there,

 

Thanks for coming to the Community. 

 

You should be able to see a pop-up banner on your Home page when you open the app where you can agree to the price increase.

 

If you can't find it there, you can also do that on your  account page.

 

You have time until December 31, 2023 to accept the new price, but if you don't, Spotify reserves its ordinary right to terminate your subscription upon notice. If Spotify serves such notice of termination, you will be automatically switched to Free after that notice period ends.

 

I hope this clears things up 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random