I can't accept my spotify premium family invitation.

[DEADspy]

Hey there,

About a week ago I got an invitation from my brother to a family subscription. But I can't accept it for some reason. Does anyone know how to fix that?

Here is a picture of my occuring problem: 

It says: "3 - Hoppla! Da ist wohl etwas schiefgegangen. Versuch es noch mal."

I kept on searching solutions for this problem but none of them worked... (like clearing browser cache, try another browser, try in incognito mode, use another connection, USE another DEVICE; that is bull**bleep**...) and now I am stuck with those stupid ads. I really am thinking of switching my music streaming platform. I used spotify almost 3 years now. Sad that they are not able to fix it.

Some post on this community forum said almost 2 years ago they were fixing it and that spotify was aware of this problem...

By the way, I already had premium with my brother, but then it didn't work anymore so he canceled it.

My Regards...

[user-removed]

I had added my bf months ago to the family account, and it was fine.  We didn't pay it and lost it, and then I renewed it.  Since the renewal, I have had to invite him again, which is somewhat fair, but he hasn't been able to accept it.  It always says the invite code is invalid.

I posted about this in the Accounts section.  I'm especially frustrated that I can't just email Spotify Support or something.  This isn't something that can be solved by the general Spotify community.  Apple Music is looking better and better.

[DEADspy]

Yeah, they should implement REAL support, looking at questions or asking the community at that point is not going to work. Atleast a ticket support or email support at their side. But they don't, which is really bad. The community does not know the internals of spotify... only they know.

[user-removed]

EXACTLY.

Maybe I would have better luck if I tweeted them...  @SpotifyCares apparently.  Pfft.