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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27634 Views
44 replies
4 likes
Hello;I just tried to get a premium subscription then gave upthen I checked my credit card account and saw that were charged and this action is not pendingstill my account free version and i paidhow will you fix this problem ? edit: okey refunded mon...
Hello; I just tried to get a premium subscription then gave up then I checked my credit card account and saw that were charged and this action is not pending still my account free version and...
335 Views
0 replies
0 likes
My wife and I want to listen to spotify when we run . She needs her iphone and I need mine
My wife and I want to listen to spotify when we run . She needs her iphone and I need mine
433 Views
0 replies
0 likes
Hi,Just upgraded to Premium for Family, but the page is blank, so I can't invite members. See attachment. What is wrong?
Hi, Just upgraded to Premium for Family, but the page is blank, so I can't invite members. See attachment. What is wrong?
Community Legend
376 Views
1 replies
0 likes
Buenas! a alguien le paso de que le envian la invitacion a un plan familiar, lo aceptan, cargan los datos correctos y le sale vaya algo ha salido mal, intente de nuevo he leido que algunos lo solucionaban cambiando de e-mail, incluso borrando el cach...
Buenas! a alguien le paso de que le envian la invitacion a un plan familiar, lo aceptan, cargan los datos correctos y le sale vaya algo ha salido mal, intente de nuevo he leido que algunos lo ...
184 Views
0 replies
0 likes
Tengo contratado el plan premium, y ya habia invitado a mi familia a que se uniera y todo estaba funcionando bien. Pero por algun motivo dejaron de estar en el plan familiar y los volvi a invitar pero no me acuerdo que datos pusimos exactamente o com...
Tengo contratado el plan premium, y ya habia invitado a mi familia a que se uniera y todo estaba funcionando bien. Pero por algun motivo dejaron de estar en el plan familiar y los volvi a invit...
Newbie
1123 Views
4 replies
1 likes
i renewed my premium family plan after cancelling it in april. the problem im having is when i send my wife an invite, and follow the link to accept the invite, it will not allow her to join... it tells her that her plan is part of a family subscript...
i renewed my premium family plan after cancelling it in april. the problem im having is when i send my wife an invite, and follow the link to accept the invite, it will not allow her to join... it t...
219 Views
0 replies
0 likes
Hola! Spotify me dice que no puede verificar mi dirección para seguir en el plan permium con mi familia, automáticamente me cambió mi cuenta a Gratis, un miembro de mi familia me volvió a enviar la invitación y me sigue diciendo que no pueden verific...
Hola! Spotify me dice que no puede verificar mi dirección para seguir en el plan permium con mi familia, automáticamente me cambió mi cuenta a Gratis, un miembro de mi familia me volvió a enviar la i...
Newbie
756 Views
6 replies
0 likes
Hi, I've just joined family spotify premium. Does this automaticaly cancel my existing subscription and move me over to the family one? As i dont want to be paying for the family one and my own spotify premium account. Thanks
Hi, I've just joined family spotify premium. Does this automaticaly cancel my existing subscription and move me over to the family one? As i dont want to be paying for the family one a...
228 Views
0 replies
0 likes
Buenas Tardes el dia de hoy compre Spotify Premium, pero en vez de suscribirme a premiun normal, me suscribi al plan familiar. Quisiera saber si se puede hacer el cambio y si el gasto del plan familiar lo camibio a Premium Normal.
Buenas Tardes el dia de hoy compre Spotify Premium, pero en vez de suscribirme a premiun normal, me suscribi al plan familiar. Quisiera saber si se puede hacer el cambio y si el gasto del plan famili...
240 Views
0 replies
0 likes
Hey there,About a week ago I got an invitation from my brother to a family subscription. But I can't accept it for some reason. Does anyone know how to fix that? Here is a picture of my occuring problem: It says: "3 - Hoppla! Da ist wohl etwas schief...
Hey there, About a week ago I got an invitation from my brother to a family subscription. But I can't accept it for some reason. Does anyone know how to fix that? Here is a picture o...
Not applicable
388 Views
3 replies
0 likes
I have a virtual card and I want to buy a spotify premium for family but they want a 3d security code from me and my card don't give me a code. What should I do ?
I have a virtual card and I want to buy a spotify premium for family but they want a 3d security code from me and my card don't give me a code. What should I do ?
Community Legend
278 Views
1 replies
0 likes
Do you know if I can get student discount on a family subscription
Do you know if I can get student discount on a family subscription
Community Legend
467 Views
3 replies
0 likes
Hello,we own 2 Amazon Echo, which both are connected at the same Amazon Account. At the moment we are using Spotify Premium, but if somebody is asking at the second Echo for another song, the first Echo (at another room) stops playing. We would like ...
...he first Echo (at another room) stops playing. We would like playing both Echos different Spotify songs at the same time, so we are thinking about upgrating to Spotify Family. But we a...
336 Views
0 replies
0 likes
I’m thinking of purchasing family premium subscription but i’m not sure i and other family members have entered same address. We didn’t enter our address while we sign up and it just says our country in our profile as address. How can i learn if i ou...
I’m thinking of purchasing family premium subscription but i’m not sure i and other family members have entered same address. We didn’t enter our address while we sign up and it just says our c...
278 Views
0 replies
0 likes
Hi, i have a issue about registering premium for family. Error code is given in the subject. Please help me to find a solution. Spotify doesn't accept the form that i accurately fill out. Although, we are living in the same house.
Hi, i have a issue about registering premium for family. Error code is given in the subject. Please help me to find a solution. Spotify doesn't accept the form that i accurately fill out. Although, w...
Newbie
1121 Views
2 replies
0 likes
Hi, I already have a premium subscription. However, not directly from Spotify but through Deutsche Telekom (t-mobile) where I have a discount and am paying it with the monthly bill. I now want to switch to the Family Plan so that I can add my wife & ...
...ant to switch to the Family Plan so that I can add my wife & kids. How do I do that without losing my history, list, etc? Thanks for your help.
Spotify Star
771 Views
3 replies
0 likes
Your system never asked me for a home address and a postal code, and now I've been charged $8.99 and I cannot send invitations to my family members because I couldn't enter all the information needed (Your system never asked me to, I did all of this ...
Your system never asked me for a home address and a postal code, and now I've been charged $8.99 and I cannot send invitations to my family members because I couldn't enter all the information n...
258 Views
0 replies
0 likes
Estoy tratando de pagar la oferta premium de tres meses por 0.99 dolares, pero al poner mi tarjeta de credito me factura la suscripcion completa por mes y no la ofertaque ofrecen. Me facturan un mes completo para poder suscribirme a premium y no 0.99...
Estoy tratando de pagar la oferta premium de tres meses por 0.99 dolares, pero al poner mi tarjeta de credito me factura la suscripcion completa por mes y no la ofertaque ofrecen. Me f...
245 Views
0 replies
1 likes
Antes eu usava a conta familiar normalmente, dai deu um problema na minha conta spotify por causa de um erro no cartao de credito, enfim, fizemos uma nova inscricao familiar me foi enviado o email para aceitar participar do plano, fiz tudo certo, o m...
Antes eu usava a conta familiar normalmente, dai deu um problema na minha conta spotify por causa de um erro no cartao de credito, enfim, fizemos uma nova inscricao familiar me foi enviado o email pa...
Spotify Star
357 Views
1 replies
0 likes
Hello, a member of my family who couldn´t verify his address was sent a new invitation to join my family plan but now gets the message "Something went wrong. Please try again". Can you help me?
Hello, a member of my family who couldn´t verify his address was sent a new invitation to join my family plan but now gets the message "Something went wrong. Please try again". Can you help me?
377 Views
0 replies
0 likes
