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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27637 Views
44 replies
4 likes
Hi, both my wife and I have Premium family subscription accounts and we'd like to combine those into one Premium family subscription account. She invited me to join her Premium for Family account, and when I click on the Accept Invitation link in the...
Hi, both my wife and I have Premium family subscription accounts and we'd like to combine those into one Premium family subscription account. She invited me to join her Premium for Family account, a...
Community Legend
733 Views
7 replies
0 likes
I cant accept my premium family invitation. I am typing all the information right and I've tried to log out and log in again. What should i do?
I cant accept my premium family invitation. I am typing all the information right and I've tried to log out and log in again. What should i do?
Spotify Star
268 Views
1 replies
0 likes
HiI upgraded my premium memberhip to Premium for family yesterday. I then sent my wife an invitation. But when she clicked the "accept invitation" link" and tried to redeem her invite code, a message popped up saying "unfortunately the premium code d...
Hi I upgraded my premium memberhip to Premium for family yesterday. I then sent my wife an invitation. But when she clicked the "accept invitation" link" and tried to redeem her invite code, a m...
Roadie
270 Views
1 replies
0 likes
We want to join spotify, (me and my wife), but do not see any deals like the 99 cents for three months.Could we just make individual accounts for the promo and then convert to a family plan ? Is that allowed ? O
We want to join spotify, (me and my wife), but do not see any deals like the 99 cents for three months. Could we just make individual accounts for the promo and then convert to a family plan ? I...
Roadie
292 Views
1 replies
0 likes
I was recently notified that my payment wasn't processed, although there are no issues with my card. I tried another card, and even a pre-paid giftcard, and the same issue kept coming up. I even tried the help tips - i.e. cancel premium, wait until a...
...ried the help tips - i.e. cancel premium, wait until account becomes free, then re-signup for premium for family, and it still doesn't work.
Spotify Star
364 Views
1 replies
0 likes
My son lives with me 50% of time, would this qualify him to be on a family premiun plan with me?
My son lives with me 50% of time, would this qualify him to be on a family premiun plan with me?
270 Views
0 replies
0 likes
I have Premium for Family and have invited one family member. The family member received an invite and accepted.However, when I play Spotify on my iPhone (fx on my way to work) and the family member starts Spotify on her own IOS device back home in o...
I have Premium for Family and have invited one family member. The family member received an invite and accepted. However, when I play Spotify on my iPhone (fx on my way to work) and the family m...
Community Legend
544 Views
3 replies
0 likes
The members of my family have been removed from Premium Family for no reason, it's just me who is the account manager. I sent them the invitation several times but an error message is appearing. What should I do? HEEELP!
The members of my family have been removed from Premium Family for no reason, it's just me who is the account manager. I sent them the invitation several times but an error message is appearing. W...
413 Views
0 replies
0 likes
I am having issues accessing the "invite family" page. I understand that it is on the left hand toolbar under account overview. Everytime i open up that window it leaves me with a blank page. has anyone experienced this before, and if so how was it r...
I am having issues accessing the "invite family" page. I understand that it is on the left hand toolbar under account overview. Everytime i open up that window it leaves me with a blank page. has a...
Newbie
519 Views
4 replies
0 likes
I read in more places that today should be launched spotify in romania... this is true??
I read in more places that today should be launched spotify in romania... this is true??
Spotify Star
647 Views
1 replies
1 likes
How can I take advantage of the 9 pesos for 3 months?
How can I take advantage of the 9 pesos for 3 months?
Spotify Star
266 Views
1 replies
0 likes
Hi,my boyfriends child cant join our family account he created. She lives with us part time and lives with her mother part time. Will this cause problem. She do live with us so I dont see the problem. I have tried remove her and send invite again but...
Hi, my boyfriends child cant join our family account he created. She lives with us part time and lives with her mother part time. Will this cause problem. She do live with us so I dont see t...
Spotify Star
330 Views
1 replies
0 likes
Hello,I shared a family account with a friend living with us. He moved out so I removed him from my account and he deleted his spotify account. Now he moved back with us. Can I re-invite him and share my account with him again?Greetings Denise
Hello, I shared a family account with a friend living with us. He moved out so I removed him from my account and he deleted his spotify account. Now he moved back with us. Can I re-invite him and s...
Spotify Star
899 Views
1 replies
0 likes
I'm from Argentina, on vacation in the US where I downloaded Spotify and my family is trying to add me to the premium family plan but I recently changed the country to US and now I can't change it back to Argentina.
I'm from Argentina, on vacation in the US where I downloaded Spotify and my family is trying to add me to the premium family plan but I recently changed the country to US and now I can't change it b...
Spotify Star
405 Views
1 replies
0 likes
Hi, I have been using family premium membership with my brother. Spotify just kicked me out from the membership without any warning or reason. (the other family members still use the premium) and when my brother sends me a new invitation. After I ent...
Hi, I have been using family premium membership with my brother. Spotify just kicked me out from the membership without any warning or reason. (the other family members still use the p...
Not applicable
734 Views
3 replies
0 likes
Hello,I have a prepaid premium account. Now i want to upgrade it to a family account. Is it possible or i have to wait till the end of my premium account?Br,
Hello, I have a prepaid premium account. Now i want to upgrade it to a family account. Is it possible or i have to wait till the end of my premium account? Br,
247 Views
0 replies
1 likes
Hi, all, I have a somewhat complex question about Premium for Family. My account is registered in Germany because of a German credit card, but I am currently residing in South Africa with my family members and want to invite them to a family plan – h...
Hi, all, I have a somewhat complex question about Premium for Family. My account is registered in Germany because of a German credit card, but I am currently residing in South A...
Regular
1957 Views
12 replies
0 likes
I had a premium account, and upgraded to family. Invited tree persons, but what to do next? The persons got an email witha a code, but do they have to create their own account, and then use the code? Or what to do? They have created playlists in my a...
I had a premium account, and upgraded to family. Invited tree persons, but what to do next? The persons got an email witha a code, but do they have to create their own account, and then use the c...
Spotify Star
319 Views
1 replies
0 likes
Hi, when I click on the link to accept the invitation, the spotify page opens and it has the menu down the left, but the rest of the page is black and the code isn't prefilling anywhere. When I click on redeem at the bottom of the menu and enter the ...
Hi, when I click on the link to accept the invitation, the spotify page opens and it has the menu down the left, but the rest of the page is black and the code isn't prefilling anywhere. When I...
Spotify Star
324 Views
1 replies
0 likes
Bonjour, comme beaucoup, je souhaite inviter mon petit frere.Il recoit bien l'email mais ensuite erreur.Je ne trouve aucune reponseMerci a tousCORDIALEMENTThierry
Bonjour, comme beaucoup, je souhaite inviter mon petit frere. Il recoit bien l'email mais ensuite erreur. Je ne trouve aucune reponse Merci a tous CORDIALEMENT Thierry
Casual Listener
1671 Views
1 replies
0 likes
