No credit card is accepted for premium for family

[delsamra]

I was recently notified that my payment wasn't processed, although there are no issues with my card. I tried another card, and even a pre-paid giftcard, and the same issue kept coming up. I even tried the help tips - i.e. cancel premium, wait until account becomes free, then re-signup for premium for family, and it still doesn't work.

[Luke]

Hey @delsamra,

have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

Have a nice day!

LK608