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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27628 Views
44 replies
4 likes
I have just upgraded from Premium to Premium Family. Next step is to invite family members. But when I click on the Premium for Family button on my account page I just get a blank screen with a white banner on top. What is wrong?
I have just upgraded from Premium to Premium Family. Next step is to invite family members. But when I click on the Premium for Family button on my account page I just get a blank screen with a w...
Casual Listener
319 Views
1 replies
0 likes
Ya me cobraron el mes de la familia, pero mi perfil sigue diciendo que soy "spotify free". Ahora el problema no es solo eso, ya que si me permite hacer uso de las funciones Premium. Pero mi familia no puede ingresar. Necesito ayuda
Ya me cobraron el mes de la familia, pero mi perfil sigue diciendo que soy "spotify free". Ahora el problema no es solo eso, ya que si me permite hacer uso de las funciones Premium. Pero mi fa...
191 Views
0 replies
0 likes
Why can't I see the invitation sent to me on My email from another family member? What's wrong? I have Spotify free and want to update to Spotify premium family!
Why can't I see the invitation sent to me on My email from another family member? What's wrong? I have Spotify free and want to update to Spotify premium family!
201 Views
0 replies
0 likes
Hello,We used spotify family for 2 week but then my account removed from spotify family, now when I try to enter spotify family, server responds with error message.
Hello, We used spotify family for 2 week but then my account removed from spotify family, now when I try to enter spotify family, server responds with error message.
271 Views
0 replies
0 likes
I'm trying to send an invite and it keeps telling me to put the email in matching format. I'm putting in a regular email address.Email the answer to me at Sheltonmarchman@gmail.com Thanks
I'm trying to send an invite and it keeps telling me to put the email in matching format. I'm putting in a regular email address. Email the answer to me at Sheltonmarchman@gmail.com Thanks
233 Views
0 replies
0 likes
When they click the link a page with MY user info comes up. They've tried their own accounts and using the REDEEM function however this doesn't work. Is it just me? Or is the admin function of Spotify difficult to navigate? Why can't I access profile...
When they click the link a page with MY user info comes up. They've tried their own accounts and using the REDEEM function however this doesn't work. Is it just me? Or is the admin function of Spotif...
206 Views
0 replies
0 likes
Agregué a ni hermana al plan familiar ( ella vive en el mismo domicilio que todos los demás ). Utilizó por unos meses el plan y un día la expulsaron del plan familiar. Ella no cambio de domicilio.Por el momento estamos pagando un plan Premium aparte ...
Agregué a ni hermana al plan familiar ( ella vive en el mismo domicilio que todos los demás ). Utilizó por unos meses el plan y un día la expulsaron del plan familiar. Ella no cambio de domicilio. P...
Newbie
1730 Views
3 replies
2 likes
Hello, With a new account re entered my family premerium account.After a while I got an email from spotify to verify my adress. Although I did it after 7 days I was kicked from my family. Did I miss something?
Hello, With a new account re entered my family premerium account.After a while I got an email from spotify to verify my adress. Although I did it after 7 days I was kicked from my family.&n...
226 Views
0 replies
0 likes
Hello,as explain in the title of the topic:i've already pay for a yearly premium, so 99 € one time, but the premium family subscription is only monthly charge, isn'it? and what to expect in this particular case? Might we have to pay for the both year...
Hello, as explain in the title of the topic: i've already pay for a yearly premium, so 99 € one time, but the premium family subscription is only monthly charge, isn'it? and what to expect i...
190 Views
0 replies
0 likes
Hi. My daughter is having trouble joining the Family Premium Plan I set up. When she accepts the invitation and fills out the information needed, it always says that an error occurred. How do we fix this problem? Her Spotify account is not conncected...
Hi. My daughter is having trouble joining the Family Premium Plan I set up. When she accepts the invitation and fills out the information needed, it always says that an error occurred....
185 Views
0 replies
0 likes
Hallo, nach dem meine Familie die Einladungen zum Familienabo angeklickt hat taucht obenueber der Adresseingabe ein falscher Name auf: BestaetigungGlueckwunsch! Du schliesst Dich gleich dem Familienabo von Deresastra grasoerio an. Deresastra grasoeri...
Hallo, nach dem meine Familie die Einladungen zum Familienabo angeklickt hat taucht obenueber der Adresseingabe ein falscher Name auf: Bestaetigung Glueckwunsch! Du schliesst Dich g...
Spotify Star
510 Views
1 replies
0 likes
Hello, I'm thinking about purchasing the one year Spotify Premium for only 99,99 euros offer. But I also planned to buy Spotify Premium for mother for a month or two as a Christmas Present so that if she is happy with it we could get the Premium Fami...
...o that if she is happy with it we could get the Premium Family Account after that. My Question is if I can still change to a Family Account in two/three month if I already bought Spotify Premium f...
265 Views
0 replies
0 likes
Hello, I have just bought a premium yearly offer of 99,99 euros for a year. However, when I check my status of account, it seems that this offer is not valid and that my monthly subscription continues. And I really paid and i received an "invoice" ! ...
Hello, I have just bought a premium yearly offer of 99,99 euros for a year. However, when I check my status of account, it seems that this offer is not valid and that my monthly subscription continue...
297 Views
0 replies
0 likes
Hi I was trying to get a premium membership but something went wrong and I couldn't upload any file to system but Spotify charged me 2 months of payment from my debit card and I still don't have any premium membership. Please help and give my money.
Hi I was trying to get a premium membership but something went wrong and I couldn't upload any file to system but Spotify charged me 2 months of payment from my debit card and I still don't have any ...
Community Legend
372 Views
3 replies
0 likes
I'm part of a family plan and I noticed today that I'm no longer seeing my premium account. Spotify shows I have a free account. I know nothing changed for me on my brother in laws account and I'm still on his subscription. I'm logged into Spotify vi...
I'm part of a family plan and I noticed today that I'm no longer seeing my premium account. Spotify shows I have a free account. I know nothing changed for me on my brother in laws account a...
195 Views
0 replies
0 likes
WE HAVE TRIED A LOT TO USE INVITATION FOR MY ROOMATE OF SPOTIFY PREMIUM FAMILY AND KEEPS SENDING THE SAME ERROR (MISTAKE). PLEASE HELP.
WE HAVE TRIED A LOT TO USE INVITATION FOR MY ROOMATE OF SPOTIFY PREMIUM FAMILY AND KEEPS SENDING THE SAME ERROR (MISTAKE). PLEASE HELP.
266 Views
0 replies
0 likes
Hi, I invite my son but he keeps getting an error while trying to confirm the invitation. How do I find out what's the problem?
Hi, I invite my son but he keeps getting an error while trying to confirm the invitation. How do I find out what's the problem?
Newbie
230 Views
1 replies
0 likes
Hola,nos hemos dado de alta en el plan familiar mi mujer y yo, cada uno con su propia cuenta. Mi problema es que si ella esta escuchando musica, a mi me aparece un mensaje al iniciar la reproduccion de musica indicando que estoy escuchando en su tele...
Hola, nos hemos dado de alta en el plan familiar mi mujer y yo, cada uno con su propia cuenta. Mi problema es que si ella esta escuchando musica, a mi me aparece un mensaje al iniciar la reproduccio...
315 Views
0 replies
1 likes
I have an family premium plan with my roommates, but one of them said the account seems to be removed. And when I tried to log in and manage the Family premium account, the page was totally blank without any member inside. How can I put back my roomm...
I have an family premium plan with my roommates, but one of them said the account seems to be removed. And when I tried to log in and manage the Family premium account, the page was totally blank w...
Spotify Star
271 Views
1 replies
0 likes
Spotify öğrenci indirimine kayıt olmak için başvurdum. Daha sonra öğrenci belgemin kabul edildiğine dair mail aldım ve hesabı premium için aktive ettim. Hesabımdan 6.99 luk ödeme alındı ancak hesabım halen free. Ödeme alınıp, öğrenci olduğum kabul ed...
Spotify öğrenci indirimine kayıt olmak için başvurdum. Daha sonra öğrenci belgemin kabul edildiğine dair mail aldım ve hesabı premium için aktive ettim. Hesabımdan 6.99 luk ödeme alındı ancak hesabım...
Casual Listener
1328 Views
1 replies
1 likes
