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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27593 Views
44 replies
4 likes
I am trying to go to the page to add family members, but every time I click on it, the page stays blank (black) and it wont load anymore so i am not able to add anyone. Does anyone know how to fix this?
I am trying to go to the page to add family members, but every time I click on it, the page stays blank (black) and it wont load anymore so i am not able to add anyone. Does anyone know how to fix t...
Spotify Star
255 Views
1 replies
0 likes
i was using the family premium plan and today i realize my account was a again a free account, my brother send me once again the link to join the plan and i was unable please tell me what can i do.
i was using the family premium plan and today i realize my account was a again a free account, my brother send me once again the link to join the plan and i was unable please tell me what can i do.
161 Views
0 replies
0 likes
O Spotify me expulsou do meu plano familia, algo relacionado a erro na verificacao do endereco. No entanto moro na mesma casa que meus irmaos e nada aconteceu com eles.
O Spotify me expulsou do meu plano familia, algo relacionado a erro na verificacao do endereco. No entanto moro na mesma casa que meus irmaos e nada aconteceu com eles.
Spotify Star
821 Views
1 replies
0 likes
Hi, I'm considering switching from a Premium Subscription to a Family Plan so that my girlfriend can benefit from an ad-less Spotify too now that her yearly subscription to Apple Music is over. Is the process as straight forward as to make the switch...
Hi, I'm considering switching from a Premium Subscription to a Family Plan so that my girlfriend can benefit from an ad-less Spotify too now that her yearly subscription to Apple M...
180 Views
0 replies
0 likes
Merhaba, aile için premium üyeliğimiz var. Ailemizden biri eğitim için yurt dışına çıkacak ve uzun süre yurt dışında yaşayacak. Yurt dışında kaldığı süre boyunca, yaşadığı yerde aile hesabını kullanmaya devam edebilir mi?
Merhaba, aile için premium üyeliğimiz var. Ailemizden biri eğitim için yurt dışına çıkacak ve uzun süre yurt dışında yaşayacak. Yurt dışında kaldığı süre boyunca, yaşadığı yerde aile hesabını kullanm...
Newbie
6649 Views
2 replies
0 likes
When I want to add a family member. I get an error in the validation of the email adress.It shows 'Emailadress must be in notation:' No info about the notation is given. Also the emailadress is a valid email adress. ( in this form : Name.FamilyName@p...
When I want to add a family member. I get an error in the validation of the email adress. It shows 'Emailadress must be in notation:' No info about the notation is given. Also the e...
Casual Listener
304 Views
1 replies
0 likes
I cant add a new family member because the site is just white, (see attachment)How can I solve this
I cant add a new family member because the site is just white, (see attachment) How can I solve this
Community Legend
620 Views
3 replies
0 likes
I just bought Premium family. Now I triesd to add a member but the page did not show up correctly. Just black and an empty frame. Any ideas?
I just bought Premium family. Now I triesd to add a member but the page did not show up correctly. Just black and an empty frame. Any ideas?
Casual Listener
299 Views
1 replies
1 likes
Buenas tardes, Hace una semana me llego un correo en el que se me pedia verificar la direccion del plan familiar en el que estoy metido. Se me paso por completo hacerlo, y por tanto se me ha cancelado la suscripcion. Aunque me han vuelto a invitar a ...
Buenas tardes, Hace una semana me llego un correo en el que se me pedia verificar la direccion del plan familiar en el que estoy metido. Se me paso por completo hacerlo, y por tanto se me ha...
135 Views
0 replies
0 likes
I got kicked out by spotify from our Family Premium package and despite trying to connect again with the invitation code, I haven't been successful and I keep getting error 3 - oops, something went wrong.
I got kicked out by spotify from our Family Premium package and despite trying to connect again with the invitation code, I haven't been successful and I keep getting error 3 - oops, something went w...
138 Views
0 replies
0 likes
Uzun zamandir ogrenci indiriminden yararlanarak Premium’a gecmeye calisiyorum. Bilgilerim kabul edildikten sonra gelen Satin Almayi Tamamla mail’ine eklenen link’e tikladigimda herhangi bir sayfa acilmiyor. Gecmisi temizleyip incognito modunda ayni a...
Uzun zamandir ogrenci indiriminden yararlanarak Premium’a gecmeye calisiyorum. Bilgilerim kabul edildikten sonra gelen Satin Almayi Tamamla mail’ine eklenen link’e tikladigimda herhangi bir sayfa aci...
280 Views
0 replies
0 likes
Arkadaşlar öğrenci indirimi kabul edildiği söyleniyor. Para çekildi ama hala oturum free yazıyor. Bilginiz var mı? Bu nasıl iş ya? Güvenilirdir diye düşünürken üzdü bu durum
Arkadaşlar öğrenci indirimi kabul edildiği söyleniyor. Para çekildi ama hala oturum free yazıyor. Bilginiz var mı? Bu nasıl iş ya? Güvenilirdir diye düşünürken üzdü bu durum 😢
Casual Listener
286 Views
2 replies
0 likes
Hello, Yesterday, I changed my subscription from Premium to Family. I invited two family members - neither of them is able to log in. They get the error: 600 - Oups ! Une erreur s'est produite. Reessayez plus tard. This has been going on since yester...
Hello, Yesterday, I changed my subscription from Premium to Family. I invited two family members - neither of them is able to log in. They get the error: 600 - Oups ! Une e...
243 Views
0 replies
0 likes
I have been a premium member for 2 years and I recently upgraded to premium family and have sent invitation to a family member that I share my premium plan with on her device when I not using it so now we can both listen And invite email take her to ...
I have been a premium member for 2 years and I recently upgraded to premium family and have sent invitation to a family member that I share my premium plan with on her device when I not u...
Community Legend
378 Views
4 replies
0 likes
Hello, my brother has a Spotify family shared account and I am one of the users on the account. I recently got a new phone and had to download the Spotify app again. I typed in his email and password (as it’s his credentials linked to the account) bu...
Hello, my brother has a Spotify family shared account and I am one of the users on the account. I recently got a new phone and had to download the Spotify app again. I typed in his email and p...
Community Legend
326 Views
1 replies
0 likes
Hi! I wanted to setup Family Premium, but everytime I add my wife she gets Error: 600.I realised that my account is still in UK, whereas hers is in HK.Both are premium members.I thus wanted to change my account also to HK, so I change my subscription...
Hi! I wanted to setup Family Premium, but everytime I add my wife she gets Error: 600. I realised that my account is still in UK, whereas hers is in HK. Both are premium members. I thus w...
Spotify Star
230 Views
1 replies
0 likes
Is there any phone number I can call for help?
Is there any phone number I can call for help?
Spotify Star
177 Views
1 replies
0 likes
I’ve currently got Spotify premium via Vodafone but I want to change to family so my children can have their own accounts. Can you advise me how to do this as it wound let me upgrade via Spotify.
I’ve currently got Spotify premium via Vodafone but I want to change to family so my children can have their own accounts. Can you advise me how to do this as it wound let me upgrade via Spotify.
194 Views
0 replies
0 likes
I've allready tried with private navigation...
I've allready tried with private navigation...
Spotify Star
330 Views
1 replies
0 likes
One of my family member removed from family without any permission. I sent her an invite but when she accapting the invite app transferring her to web site for filling an address form. After filled the form it says ''3 - Oops something went wrong, pl...
One of my family member removed from family without any permission. I sent her an invite but when she accapting the invite app transferring her to web site for filling an address form. After filled t...
190 Views
0 replies
0 likes
