I cant use the premium functions after payment. Help!

[stilldav]

Hi.

I have checked my payment and even logged out and in again.

Can somebody help me help me?

/David

[MonicaM_Bogota]

Hi, @stilldav!

Welcome to the Spotify Community.

Let's try to figure this out. Can you follow these steps for us?

• Check your subscription page. Your status should be Premium.
• If you're on Premium, try reinstalling the app with the steps here.
• If it says Free, check the receipt we send to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.

Let us know how it goes. 

[stilldav]

Hi.

I am in contact with Spotify support...