Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Parent wanting to start family subscription, but children's address is with their mom, what to do

Parent wanting to start family subscription, but children's address is with their mom, what to do

Hallo,

I'm a father offering my children a Spotify subscription for Christmas.

However, they live at their mom's address.

Reading the conditions for family subscription, this would mean that Me and my children are not considered as a Family.

Has this 'situation' been overlooked or do you have a way for me to get the Family-subscription anyway.

Reply
1 Reply

Hey @037068004,

 

Unfortunately, all members of a Premium for Family plan must still reside at the same physical address.

 

You could gift your children regular Premium subscription(s): https://www.spotify.com/purchase/ecards/ 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random