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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
19917 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
178856 Views
32 replies
9 likes
There's a Christmas promo going on now to get 3 months of Premium for .99 then after that its 9.99 a month. I'd like to give this as a gift to our son and his wife. Can't seem to figure out how to give this as a gift. Anyone know how to manage it? Th...
There's a Christmas promo going on now to get 3 months of Premium for .99 then after that its 9.99 a month. I'd like to give this as a gift to our son and his wife. Can't seem to figure out how to gi...
Casual Listener
517 Views
3 replies
0 likes
Hi, I changed my Premium Account to premium family and chose the annual payment. The money (119,88€) has been deducted from my credit card 5 days ago. Yet my account is still only premium. If I click on Premium Family in my account settings, I just g...
Hi, I changed my Premium Account to premium family and chose the annual payment. The money (119,88€) has been deducted from my credit card 5 days ago. Yet my account is still only premium. If I c...
180 Views
0 replies
0 likes
I have an indivdual spotify account but cant locate information on changing it to a family account - can I just convert it? and if so how? I don;t want to sign up for a whole new account and lose all my playlists etc...
I have an indivdual spotify account but cant locate information on changing it to a family account - can I just convert it? and if so how? I don;t want to sign up for a whole new a...
Spotify Star
270 Views
1 replies
0 likes
I bought 1 turkish lira for 3 months three times but it doesn't working I paid to bank 3 times but actually I haven't got any receipt on Spotify. There are not information mail.
I bought 1 turkish lira for 3 months three times but it doesn't working I paid to bank 3 times but actually I haven't got any receipt on Spotify. There are not information mail.
244 Views
0 replies
0 likes
So I recently got a Google Home Mini and I wanted to play a specific playlist and songs but I later found out that you NEED a spotify Premium Account to do these things. I didn't really mind paying for one and I thought "Hey at least there are great ...
So I recently got a Google Home Mini and I wanted to play a specific playlist and songs but I later found out that you NEED a spotify Premium Account to do these things. I didn't really mind paying f...
Community Legend
2473 Views
1 replies
0 likes
Hi. I've just up graded to family premium and have successfully added my wife but now I'm trying to add my daughter the same way and it won't got past the screen where the recipient fills in their details. The button says continue but after I full it...
Hi. I've just up graded to family premium and have successfully added my wife but now I'm trying to add my daughter the same way and it won't got past the screen where the recipient fills in their d...
Newbie
1246 Views
8 replies
0 likes
I have Spotify Premium on my own account and I want to gift Spotify premium for family to my wife and two children. Please can someone help me do this it seems as so I am having no luck so far. I have followed the relevant instructions so far but all...
I have Spotify Premium on my own account and I want to gift Spotify premium for family to my wife and two children. Please can someone help me do this it seems as so I am having no luck so far. &n...
Casual Listener
518 Views
4 replies
0 likes
Hi I am part of my husband's spotify account for Premium Family. We live in the same house in Ma;aysia, but both travel a lot and use VPN often for work purposes. For some reason my account has been kicked out of the Premium Family account now and I ...
Hi I am part of my husband's spotify account for Premium Family. We live in the same house in Ma;aysia, but both travel a lot and use VPN often for work purposes. For some reason my account has b...
Casual Listener
1422 Views
2 replies
0 likes
I’m trying to upgrade my account to premium (the family) but every time I put my credit card it says it had one “error”. I tried differentes cards and differentes accounts and it didn’t worked.
I’m trying to upgrade my account to premium (the family) but every time I put my credit card it says it had one “error”. I tried differentes cards and differentes accounts and it didn’t worked.
215 Views
0 replies
0 likes
On det web it stand that i am connecdet on premium family but i am not connecded on the app? Try too log in and out, removed the app. What can i do? Siri
On det web it stand that i am connecdet on premium family but i am not connecded on the app? Try too log in and out, removed the app. What can i do? Siri
149 Views
0 replies
0 likes
No matter what I try to add someone to my spotify family account it just pops up blank (I tried to take a screenshot of the page to show what I mean but my keyboard does not seem to want to screenshot) therefore I can not add any of my family members...
No matter what I try to add someone to my spotify family account it just pops up blank (I tried to take a screenshot of the page to show what I mean but my keyboard does not seem to want to s...
156 Views
0 replies
0 likes
Is there still no way to filter out explicit content???
Is there still no way to filter out explicit content???
161 Views
0 replies
0 likes
My mum and I are craving for a family premium plan and would like to share with my brother who is working in London and my sister who is working in Vancouver. So how does it work? Would they be able to access to this membership? Many thanks! Christin...
My mum and I are craving for a family premium plan and would like to share with my brother who is working in London and my sister who is working in Vancouver. So how does it work? Would they be a...
Newbie
339 Views
1 replies
0 likes
Purchased premium for family (was already premium). Email directs me to invite, but blank screen (no option to invite). Anyone else having this problem? Suggestions?
Purchased premium for family (was already premium). Email directs me to invite, but blank screen (no option to invite). Anyone else having this problem? Suggestions?
Community Legend
216 Views
1 replies
0 likes
Hi, When my brother tries to accept the family premium invitation, the following notification appears: Oeps! Er is iets fout gegaan. Probeer het opnieuw.This is dutch for: Oops! Something went wrong. Please try again. We have tried several different ...
Hi, When my brother tries to accept the family premium invitation, the following notification appears: Oeps! Er is iets fout gegaan. Probeer het opnieuw. This is dutch for: Oops! S...
Casual Listener
2062 Views
9 replies
1 likes
I was reinvited into my Family's spotify premium account after being kicked out because I forgot to verify but everytime I rejoin or attempt to accept the invite I get the message "Oops something went wrong" and "please try again" but all attempts le...
I was reinvited into my Family's spotify premium account after being kicked out because I forgot to verify but everytime I rejoin or attempt to accept the invite I get the message "Oops something w...
181 Views
0 replies
0 likes
queria remover o meu irmao da conta familiar, para ele poder usar com a da namorada, porem posso adicionalo depois novamente caso ele precise ? tem algum tempo especifico pra que ele poder voltar ao meu plano ?
queria remover o meu irmao da conta familiar, para ele poder usar com a da namorada, porem posso adicionalo depois novamente caso ele precise ? tem algum tempo especifico pra que ele poder voltar ao ...
3502 Views
0 replies
1 likes
Spotify simplemente no me da la opción, al querer administrar mi plan familiar no me pone los menús para enviar invitaciones
Spotify simplemente no me da la opción, al querer administrar mi plan familiar no me pone los menús para enviar invitaciones
Casual Listener
2928 Views
4 replies
2 likes
I have created a fimily account and invited my daughter. she gets the invitation email and when I click on accept I a spotify window opens but I don´t get a window where I can write the invitation coed into and she still has a free account
I have created a fimily account and invited my daughter. she gets the invitation email and when I click on accept I a spotify window opens but I don´t get a window where I can write the invitation co...
191 Views
0 replies
0 likes
I have a family plan and have sent invites to other family members to use it. However, any time more than one of us tries to use Spotify at same time, I get kicked off with the "Your account is being used somewhere else." How do I resolve this? Multi...
I have a family plan and have sent invites to other family members to use it. However, any time more than one of us tries to use Spotify at same time, I get kicked off with the "Your account is b...
Community Legend
375 Views
1 replies
0 likes
