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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27644 Views
44 replies
4 likes
Hallo,I'm a father offering my children a Spotify subscription for Christmas.However, they live at their mom's address.Reading the conditions for family subscription, this would mean that Me and my children are not considered as a Family.Has this 'si...
Hallo, I'm a father offering my children a Spotify subscription for Christmas. However, they live at their mom's address. Reading the conditions for family subscription, this would mean that Me a...
Spotify Star
252 Views
1 replies
0 likes
Hey,so I upgraded my account to premium for 3 months but my sister connected me in Spotify family. Is it possible to use my 3 months premium upgrade when I’m quitting family?
Hey, so I upgraded my account to premium for 3 months but my sister connected me in Spotify family. Is it possible to use my 3 months premium upgrade when I’m quitting family?
283 Views
0 replies
0 likes
I tried many times to invite my kids to join the Family plan but it never works. Very frustrating.And also could Spotify not have their own help service? We are paying for it no?
I tried many times to invite my kids to join the Family plan but it never works. Very frustrating. And also could Spotify not have their own help service? We are paying for it no?
Newbie
413 Views
3 replies
1 likes
Hey guys, I could need some explaination and maybe even help. I signed up to the student discount for Spotify some months ago. Thanks to my dad, we now have a family account which would mean I don't need to pay for it on my own anymore! Now there is ...
Hey guys, I could need some explaination and maybe even help. I signed up to the student discount for Spotify some months ago. Thanks to my dad, we now have a family account which would m...
351 Views
0 replies
0 likes
I give money but premium not starting. Give my money or start it. A make permium 2 times!!!
I give money but premium not starting. Give my money or start it. A make permium 2 times!!!
Spotify Star
351 Views
1 replies
1 likes
Why is nothing sent to my mail, when I’m put on as a family member?
Why is nothing sent to my mail, when I’m put on as a family member?
Spotify Star
306 Views
1 replies
0 likes
I have upgraded to Premium family through an external provider but this upgrade has not been carried through on my account. How can I solve this? The xternal provider says that they have sent the request to Spotify and that it is Spotify that needs t...
I have upgraded to Premium family through an external provider but this upgrade has not been carried through on my account. How can I solve this? The xternal provider says that they have sent the r...
Spotify Star
367 Views
3 replies
0 likes
Hello, I sent an invitation to my wife to join my spotify family, but after filling the form she gets an error message (in french) :"600 - Oups ! Une erreur s'est produite. Reessayez plus tard." Could you please help me to solve this issue? RegardsJa...
Hello, I sent an invitation to my wife to join my spotify family, but after filling the form she gets an error message (in french) : "600 - Oups ! Une erreur s'est produite. R...
Casual Listener
293 Views
1 replies
2 likes
I am on a Family plan and we all are at the same address and have paid and all that- i used my premium account yesterday morning and it worked fine but then in the evening it just changed me back to premium and my spotify account address and email is...
I am on a Family plan and we all are at the same address and have paid and all that- i used my premium account yesterday morning and it worked fine but then in the evening it just changed me back t...
Community Legend
1926 Views
2 replies
0 likes
Hi there,merry christmas everyone.My question: I am the Premium Member and I have connected my family members (4 more people) with the Family Account last year. Now, they are all kicked and the new invitiations seem to make a problem (it all ends wit...
Hi there, merry christmas everyone. My question: I am the Premium Member and I have connected my family members (4 more people) with the Family Account last year. Now, they are all kicked and the n...
Community Legend
571 Views
1 replies
0 likes
Wir haben spotif Premium Family abonniert, aber ich kann mich als einziger Nutzer nicht dazu anmelden, obwohl wir alle zusammen wohnen. Auch der Einladungscode funktioniert nicht.was kann ich tun? Ich bezahle und möchte, dass ich den Service auch nut...
Wir haben spotif Premium Family abonniert, aber ich kann mich als einziger Nutzer nicht dazu anmelden, obwohl wir alle zusammen wohnen. Auch der Einladungscode funktioniert nicht.was kann ich tun? I...
Newbie
420 Views
2 replies
0 likes
Trying to add my son to my spotify family.He got a mail, with a premium code. He logged in, an wetn to redeem, but we only get error " Unfortunately this premium code does not seem to be valid. Try again or contact customer service" I took back the i...
Trying to add my son to my spotify family. He got a mail, with a premium code. He logged in, an wetn to redeem, but we only get error " Unfortunately this premium code does not seem to be valid. T...
Newbie
1686 Views
4 replies
0 likes
Hello everyone,My sister just bought Spotify Family and she added me, but I don't get an invitation link. Its registered that I live at the same address as her, so I don't get what's the problem... Can someone help me, please?
Hello everyone, My sister just bought Spotify Family and she added me, but I don't get an invitation link. Its registered that I live at the same address as her, so I don't get what's the p...
Spotify Star
216 Views
1 replies
0 likes
So me and my family have a premium family thing, and half of my family lives in one house and the rest in the other, so when I was signing up I put the address I live at. Now, a month after I joined the family premium account, i have been stripped of...
So me and my family have a premium family thing, and half of my family lives in one house and the rest in the other, so when I was signing up I put the address I live at. Now, a month after I j...
Spotify Star
586 Views
3 replies
0 likes
a mi me pasa lo mismo, estaba en el plan familiar sin problema, y estuve en cancun de vacaciones y ya de nuevo en colombia no me funciona, e intento hacer de nuevo la invitacion y me pasa lo mismo... 3.algo ha salido mal!!!
a mi me pasa lo mismo, estaba en el plan familiar sin problema, y estuve en cancun de vacaciones y ya de nuevo en colombia no me funciona, e intento hacer de nuevo la invitacion y me pasa lo mismo......
229 Views
0 replies
0 likes
I bought family pack. I wrote one of my family member's name and e-mail. I sent an invite to her. When she clicked to link, she faced with a page. She filled it with her informations but there was an error.4 - Tüh! Bir sorun oldu, lütfen yeniden dene...
I bought family pack. I wrote one of my family member's name and e-mail. I sent an invite to her. When she clicked to link, she faced with a page. She filled it with her informations but there was a...
Regular
551 Views
4 replies
1 likes
Selamlar, Spotify aile hesabıma dahil olan bir aile üyemin hesabı posta kodumuzu yanlış girdiği için gruptan çıkarıldı gözüküyor. Gönderdiğim ikinci davet aktive edilemedi. Şimdi tekrar eklemeye çalışıyorum fakat "3 - Tüh! Bir sorun oldu, lütfen yeni...
Selamlar, Spotify aile hesabıma dahil olan bir aile üyemin hesabı posta kodumuzu yanlış girdiği için gruptan çıkarıldı gözüküyor. Gönderdiğim ikinci davet aktive edilemedi. Şi...
Regular
833 Views
1 replies
2 likes
Merhabalar, Spotify aile hesabıma dahil olan bir aile üyemin hesabı sebepsiz yere gruptan çıkarıldı gözüküyor. Bunun ile ilgili herhangi bir bilgilendirme de verilmedi. Şimdi tekrar eklemeye çalışıyorum fakat "3 - Tüh! Bir sorun oldu, lütfen yeniden ...
Merhabalar, Spotify aile hesabıma dahil olan bir aile üyemin hesabı sebepsiz yere gruptan çıkarıldı gözüküyor. Bunun ile ilgili herhangi bir bilgilendirme de verilmedi. Şimdi tekrar eklem...
Regular
678 Views
1 replies
3 likes
Selamlar, Spotify aile hesabıma dahil olan bir aile üyemin hesabı sebepsiz yere gruptan çıkarıldı gözüküyor. Bunun ile ilgili herhangi bir bilgilendirme de verilmedi. Şimdi tekrar eklemeye çalışıyorum fakat "3 - Tüh! Bir sorun oldu, lütfen yeniden de...
Selamlar, Spotify aile hesabıma dahil olan bir aile üyemin hesabı sebepsiz yere gruptan çıkarıldı gözüküyor. Bunun ile ilgili herhangi bir bilgilendirme de verilmedi. Şimdi tekrar ...
Regular
5075 Views
10 replies
2 likes
I was removed from the Family Plan after one month of the subscription.now I try to get back into the plan and it does not let me do it. we are all in the same physical address. what can be the problem? thanks
I was removed from the Family Plan after one month of the subscription. now I try to get back into the plan and it does not let me do it. we are all in the same physical address. w...
Casual Listener
574 Views
4 replies
0 likes
