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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27581 Views
44 replies
4 likes
yo quisiera usar su plan premiun en mi trabajo mientras mi esposa lo usa en el suyo, vivimos juntos pero nuestros trabajos no estan en el mismo lugar, ella quiere usar spotify en su telefono y yo lo quiero usar en el mio mientras estamos en lugares d...
yo quisiera usar su plan premiun en mi trabajo mientras mi esposa lo usa en el suyo, vivimos juntos pero nuestros trabajos no estan en el mismo lugar, ella quiere usar spotify en su telefono y yo lo ...
286 Views
0 replies
0 likes
I'm interested in trying Spotify and noticed you have a $.99 deal. But I will need to try the family plan. Do you have a similar deal for the family plan for three months?
I'm interested in trying Spotify and noticed you have a $.99 deal. But I will need to try the family plan. Do you have a similar deal for the family plan for three months?
Newbie
2490 Views
2 replies
0 likes
Hi, I’m part of a Spotify premium family feature but my phone has randomly removed premium from the app, though my laptop is still working normally. Help please,thanks
Hi, I’m part of a Spotify premium family feature but my phone has randomly removed premium from the app, though my laptop is still working normally. Help please, thanks
207 Views
0 replies
0 likes
Hi, I just want to add a family member to my family plan but I can't. I get an error message "3 - Vaya, algo ha salido mal. Intenta de nuevo." thanks
Hi, I just want to add a family member to my family plan but I can't. I get an error message "3 - Vaya, algo ha salido mal. Intenta de nuevo." thanks
Spotify Star
349 Views
1 replies
0 likes
I have spent WAY too much time trying to invite my family members to our account.I have gone as far as setting up a special email just for this to try and isolate the issue.However, all we get is a page that never stops loading (see attached image).T...
I have spent WAY too much time trying to invite my family members to our account. I have gone as far as setting up a special email just for this to try and isolate the issue. However, all we get i...
Newbie
53432 Views
24 replies
4 likes
Even my downloaded music won’t play when i’m offline on my computer. shouldn’t it be able to play anywhere with Spotify premium?
Even my downloaded music won’t play when i’m offline on my computer. shouldn’t it be able to play anywhere with Spotify premium?
355 Views
0 replies
0 likes
Hey Guys,I‘ve bought me the premium offer for 3 months 1€. But it doesn‘t work. If I go to my acc on spotify(App,Online), they are wrote, that my abbonement ist FREE and not Premium. But I bought it 5th.
Hey Guys, I‘ve bought me the premium offer for 3 months 1€. But it doesn‘t work. If I go to my acc on spotify(App,Online), they are wrote, that my abbonement ist FREE and not Premium. But I bought i...
290 Views
0 replies
0 likes
Hi, I was and I'm still a premium user and I decided to subscribe to the Family offer. I've invited my father who live with me at the same address. Unfortunately when he opens a playlist created by somebody else, he only has access to the Shuffle pla...
Hi, I was and I'm still a premium user and I decided to subscribe to the Family offer. I've invited my father who live with me at the same address. Unfortunately when he o...
197 Views
0 replies
0 likes
My Sister has a premium family account and sent myself an invite I pressed accept and came to a log in or sign up account. I signed up but there is no link to my Sisters account and the app is not working Urgent help needed!
My Sister has a premium family account and sent myself an invite I pressed accept and came to a log in or sign up account. I signed up but there is no link to my Sisters account and t...
182 Views
0 replies
0 likes
Hi everyone, I've got problems trying to get into my family's membership account on spotify, they"ve sent me an invitation and nothing works, I would like to receive some help or councell on how resolve my problem.
Hi everyone, I've got problems trying to get into my family's membership account on spotify, they"ve sent me an invitation and nothing works, I would like to receive some help or councell on how r...
169 Views
0 replies
0 likes
I didn't accept the invitation of family premium plan for the first time and now I was invited again but it stuck on the page to enter my information and can't go on. What should I do?
I didn't accept the invitation of family premium plan for the first time and now I was invited again but it stuck on the page to enter my information and can't go on. What should I do?
Newbie
308 Views
2 replies
1 likes
Estou participando de uma conta familiar, minha conta estava funcionando perfeitamente e de uma hora para outra meu perfil não parece ser mais Premium, conversei com o administrador da conta familiar e ele não fez nada também, não sei como resolver i...
Estou participando de uma conta familiar, minha conta estava funcionando perfeitamente e de uma hora para outra meu perfil não parece ser mais Premium, conversei com o administrador da conta familiar...
Newbie
516 Views
1 replies
1 likes
mi e' arrrivato il messaggio dalla banca che sono stati addebitati 4,99 € per l'abbonamento che voglio regalare a mio figlio ma nell'account non si apre premium.Cosa devo fare riprovo a comprarlo? ma cosi rischio di avere doppio addebito?grazie
mi e' arrrivato il messaggio dalla banca che sono stati addebitati 4,99 € per l'abbonamento che voglio regalare a mio figlio ma nell'account non si apre premium. Cosa devo fare riprovo a comprarlo? ...
274 Views
0 replies
0 likes
I got an invitation from my dad, everything was ok. But, once I had to update my Zip Code and I totally forgot, because I don’t use that email anymore. Now, I just have a lot of problems when I try to put my address information. Anyone know what to d...
I got an invitation from my dad, everything was ok. But, once I had to update my Zip Code and I totally forgot, because I don’t use that email anymore. Now, I just have a lot of problems when I try t...
155 Views
0 replies
0 likes
Hello. My family and i had a Family Plan up until past week. We didn't pay in time so it was cancelled for a couole of days. The administrator payd for it again, but for some reason i wasn't upgraded back to premium with the account that was already ...
Hello. My family and i had a Family Plan up until past week. We didn't pay in time so it was cancelled for a couole of days. The administrator payd for it again, but for some reason i w...
Regular
496 Views
2 replies
0 likes
There's a Christmas promo going on now to get 3 months of Premium for .99 then after that its 9.99 a month. I'd like to give this as a gift to our son and his wife. Can't seem to figure out how to give this as a gift. Anyone know how to manage it? Th...
There's a Christmas promo going on now to get 3 months of Premium for .99 then after that its 9.99 a month. I'd like to give this as a gift to our son and his wife. Can't seem to figure out how to gi...
Casual Listener
531 Views
3 replies
0 likes
Hi, I changed my Premium Account to premium family and chose the annual payment. The money (119,88€) has been deducted from my credit card 5 days ago. Yet my account is still only premium. If I click on Premium Family in my account settings, I just g...
Hi, I changed my Premium Account to premium family and chose the annual payment. The money (119,88€) has been deducted from my credit card 5 days ago. Yet my account is still only premium. If I c...
182 Views
0 replies
0 likes
I have an indivdual spotify account but cant locate information on changing it to a family account - can I just convert it? and if so how? I don;t want to sign up for a whole new account and lose all my playlists etc...
I have an indivdual spotify account but cant locate information on changing it to a family account - can I just convert it? and if so how? I don;t want to sign up for a whole new a...
Spotify Star
276 Views
1 replies
0 likes
I bought 1 turkish lira for 3 months three times but it doesn't working I paid to bank 3 times but actually I haven't got any receipt on Spotify. There are not information mail.
I bought 1 turkish lira for 3 months three times but it doesn't working I paid to bank 3 times but actually I haven't got any receipt on Spotify. There are not information mail.
253 Views
0 replies
0 likes
So I recently got a Google Home Mini and I wanted to play a specific playlist and songs but I later found out that you NEED a spotify Premium Account to do these things. I didn't really mind paying for one and I thought "Hey at least there are great ...
So I recently got a Google Home Mini and I wanted to play a specific playlist and songs but I later found out that you NEED a spotify Premium Account to do these things. I didn't really mind paying f...
Community Legend
2515 Views
1 replies
0 likes
