Password reset link is not working but the email is associated an account

[#1]

The email reset button keeps saying that email address is not associated with an account but it also won’t let me set up a new account because it says that email is already associated with an account.

[ribezaz]

Hello how are you?

Welcome to the Spotify Community! I'm happy to have you here 🙂

It may be that a clean reinstall of your Spotify can solve your issue!

You can check out how to do this in this link:
https://community.spotify.com/t5/FAQs/Perform-a-clean-reinstall-of-the-app/ta-p/4746485

You can also try to generate a new email by clicking here. If you have trouble opening the link in the new email he receives, I also recommend trying it on a different internet connection and not using a VPN if you are.

Keep me informed, so I can keep helping you!

Cheers
ribezaz