Premium Family invite issues

donguil · 2017-07-19

I sent my daughter the invite for our premium family account but when she tried to accept it she received a message saying that she already belonged to another premium account. I have gone into her account and it is not showing as a premium account. How do I fix this?

Maxim · 2017-07-19

Hey @donguil,

I'd recommend making sure that shes logged into her account in the website when trying to accept the invite. It won't work when you're still logged in 🙂

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