Premium not working

[ReUp]

I am on a family plan, and my premium was working fine two hours ago, now I am on free. The payment was made.

[Maria_B]

Hey @ReUp,

Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

You can also use our Contact Form to get email support.

Don't hesitate to drop us a message if you need us again.

All the best.

[vicksand12]

I was on a premium plan, and my premium was working fine few hours ago, now I am on free. The payment was made