Problems joining a family plan

[bowlbot]

Hello,

When I click on the accept invitation, it takes me a page where I can enter the credentials to join the plan. Even after entering right information I get "4 - Oops something went wrong, please try again" error. 

At first I thought there might be some problems with the Spotify servers but this has been going on for a few days now, anyone have any idea? Thanks in advance!

[Luke]

Hey @bowlbot,

have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

Have a nice day!

LK608

[bowlbot]

Thank you for your response. I tried both, still the same error 😞 

[Luke]

Have you tried to resend the email?

[Macio94]

Hello,

I have the same, i tried to resend an email but it doesnt help.

Cheers

[minjoonxx]

Hey I have the exact same problem 😕