Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify Premium Invite Error.

Spotify Premium Invite Error.

Hello,

 

First of all I would like to thank you all for your time trying to solve my problem.

We are 4 friends who live in exactly same flat. We opened up a family spotify and used it for 1 month without any problem. Today it kicked me out, and i cannot enter in it. It says something like "You couldn't join family plan. Look FAQ for more."

 

Can you please help me ? Thank you very much

Reply
1 Reply

Hey @OMFS,

 

I'd recommend reaching out to Support so they can look into this.

Contact form: https://support.spotify.com/contact-spotify-support/
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts