member cant access family plan

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member cant access family plan

garytiew
Newbie

Hi,

just upgraded my acount to family plan.

all the member rec invitation asking for address confirmation.

As my current spotify account logged in via my facebook account. i am not able to input any address. kindly advice.

1 Reply

LeoRager
Community Legend

Hey! Welcome to the Spotify Community 🙂

Having no spotify premium isn't cool! Usually these kind of things happen, because of your web browsers cache. So try doing the following things:

    • Try opening the link in a private/incognito tab.

 

    • If that doesn't work, change browser and clear both browsers cache.
    • Lastly if that doesn't work either, try opening the webpage on another device, that should do the trick!

I would recommend to check out this article. It should help you out!


Tell me how things work out 🙂
Leo


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