tidak dapat premium 3 bulan

[opisofia]

Sudah dapat pin yang dikirim melalui sms dengan kartu indosat tapi selalu setelahnya ada tulisan saldo anda tidak cukup padahal pulsa saya 54000, seharusnya bisa karena premium 3 bulan hanya 49990

[SergioDavid]

Hey @opisofia, welcome to the Spotify Community!

We hope you don't mind that we reply in English. If you want, you can get Indonesian support via email with this contact form.

Try signing up using an incognito window to see if it helps. 

Be sure to keep us posted on the results.

[jovanranarendra]

so basically I’m facing the same problem here, I have current balance more than enough, yet the Spotify said my balance wasn’t enough. So can you do something upon the problem I face right now?

[talithazhr]

Saya sama persis seperti ini. Akhirnya bagaimana ya? tetap bisa mengangaktifkan premium atau tidak?