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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27634 Views
44 replies
4 likes
i have originally signed up for a one year down payment premium (individual)on the same day i decided i want to do a family premium instead and so i clicked subscribe to it, thinkig spotify will help me transition to the new plan.yet my credit card i...
i have originally signed up for a one year down payment premium (individual) on the same day i decided i want to do a family premium instead and so i clicked subscribe to it, thinkig spotify will h...
143 Views
0 replies
0 likes
I thought that i was the one responsible for our family premium account, but when i access my account it keeps repeating to contact the responsible person. So nobody in my family knows who is the responsible one. How can we find out?
I thought that i was the one responsible for our family premium account, but when i access my account it keeps repeating to contact the responsible person. So nobody in my family knows who is the r...
282 Views
0 replies
0 likes
My boyfriend and I merged our accounts to a Familyaccount now that we live togheter, but I had thought the logical thing to do was to both be able to log in in the app on the same computer now, without having to logout between each. Isn't that possib...
My boyfriend and I merged our accounts to a Familyaccount now that we live togheter, but I had thought the logical thing to do was to both be able to log in in the app on the same computer now, w...
Spotify Star
269 Views
1 replies
0 likes
My husband has just got the family premium package and invited me to join. I've been given an invitation code, but when I go to put my email in I'm being told it already in use. I must have registered years ago but never activated it (certainly have ...
My husband has just got the family premium package and invited me to join. I've been given an invitation code, but when I go to put my email in I'm being told it already in use. I must have r...
Newbie
286 Views
1 replies
0 likes
I was just kicked out of my Spotify family plan and need help getting back in
I was just kicked out of my Spotify family plan and need help getting back in
Spotify Star
202 Views
1 replies
0 likes
As I try to change my country from Spain to the US since I am living here now, I tried changing my card information but it says my debit card from US bank is from a "non-Spotify country". Does anyone know what I can do?
As I try to change my country from Spain to the US since I am living here now, I tried changing my card information but it says my debit card from US bank is from a "non-Spotify country". Does a...
Community Legend
759 Views
6 replies
0 likes
Hello All. I had my two brothers ussing spotify premium with my family plan, suddenly they lost they suscription and was deleted from my account panel. Now when I try to add them again with the email invitation they have a error message that somethin...
Hello All. I had my two brothers ussing spotify premium with my family plan, suddenly they lost they suscription and was deleted from my account panel. Now when I try to add them a...
Spotify Star
231 Views
1 replies
0 likes
If I got invited to join a Family Premium, and I accepted, will I need to cancel my own Premium or will it cancel automatically when I join?
If I got invited to join a Family Premium, and I accepted, will I need to cancel my own Premium or will it cancel automatically when I join?
174 Views
0 replies
0 likes
Hi, I had Spotify Premium for a number of years, but recently canceled the subscription so that I could join the Premium Family Account that my brother created. We live in the same household, but he is handling the payment and management of the subsc...
Hi, I had Spotify Premium for a number of years, but recently canceled the subscription so that I could join the Premium Family Account that my brother created. We live in the same h...
208 Views
0 replies
0 likes
Sudah dapat pin yang dikirim melalui sms dengan kartu indosat tapi selalu setelahnya ada tulisan saldo anda tidak cukup padahal pulsa saya 54000, seharusnya bisa karena premium 3 bulan hanya 49990
Sudah dapat pin yang dikirim melalui sms dengan kartu indosat tapi selalu setelahnya ada tulisan saldo anda tidak cukup padahal pulsa saya 54000, seharusnya bisa karena premium 3 bulan hanya 49990
Newbie
1206 Views
3 replies
3 likes
Have a spotify individual account, upgraded to family, sent out the invitation, family member accepted invitation, logged into their (free) account, clicked "redeem", input the received invitation code and received this message: Unfortunately this Pr...
Have a spotify individual account, upgraded to family, sent out the invitation, family member accepted invitation, logged into their (free) account, clicked "redeem", input the received i...
401 Views
0 replies
0 likes
I subscribed to Spotify Premium Family and invited my wife. She said that it worked OK intially, but now she is getting adds (after a day or two). Why did I pay for Premium Family if it is not going to work consistently? Is there no real support for ...
I subscribed to Spotify Premium Family and invited my wife. She said that it worked OK intially, but now she is getting adds (after a day or two). Why did I pay for Premium Family if it i...
249 Views
0 replies
0 likes
Hi, I created a family account for my family and sent an invitation to my husband's email. It worked like a charm. Then I sent an invitation to both my son's and my daughter's email and got the same link but then it doesn't work. When I log in for th...
Hi, I created a family account for my family and sent an invitation to my husband's email. It worked like a charm. Then I sent an invitation to both my son's and my daughter's email a...
281 Views
0 replies
0 likes
I want a dedicated account playing on my sonos system at all times that will not be interrupted when I turn on spotify on my mobile while im on the go. I signed up for a family plan as I read the individual account is for one device playing at one ti...
I want a dedicated account playing on my sonos system at all times that will not be interrupted when I turn on spotify on my mobile while im on the go. I signed up for a family plan as I read the i...
197 Views
0 replies
0 likes
I conformed the adres the first time Inlogged in to the family premium. After a month I and the person who manages the account both got email saying I need to conform the postal code, which I did. Yesterday I got kicked from the family premium, and c...
I conformed the adres the first time Inlogged in to the family premium. After a month I and the person who manages the account both got email saying I need to conform the postal code, which I did. Y...
139 Views
0 replies
0 likes
I have a premium single account and want to move to a family account. When I get the family version, how do I move my kids' playlists and albums over to their individual accounts? And is there any way to change the recommendations so that I don't kee...
I have a premium single account and want to move to a family account. When I get the family version, how do I move my kids' playlists and albums over to their individual accounts? And is there any w...
175 Views
0 replies
0 likes
I want to start a family plan for me and my family, but when I enter their email addresses (to invite them) it says "Make sure it matches the desired format". It's a normal hotmail.com addressMy brothers g-mail worked fine
I want to start a family plan for me and my family, but when I enter their email addresses (to invite them) it says "Make sure it matches the desired format". It's a normal hotmail.com address M...
211 Views
0 replies
0 likes
Hi!My dad upgraded to family premium and I've done everything that the instructions said, but I can't access the account. I've made my own free- account, but it isn't working with my dads account. Could you please help me with this issue?
Hi! My dad upgraded to family premium and I've done everything that the instructions said, but I can't access the account. I've made my own free- account, but it isn't working with my dads account....
Newbie
590 Views
8 replies
1 likes
I have started and payed for premium family account. But I dont get the invitation wizard on my screen. It is blank, nothing happens. So I pay but cant invite my family. What am I doing wrong ?
I have started and payed for premium family account. But I dont get the invitation wizard on my screen. It is blank, nothing happens. So I pay but cant invite my family. What am I doing wrong ?
Community Legend
221 Views
1 replies
0 likes
Today I upgraded my monthly paid premium account to a yearly family account. PayPal payment went through. And it says the account is active till next year December. But if I look at my account it still says premium and when I go to family it asks me ...
Today I upgraded my monthly paid premium account to a yearly family account. PayPal payment went through. And it says the account is active till next year December. But if I look at my a...
Community Legend
191 Views
1 replies
0 likes
