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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hi, I can´t be part of my grandfather family plan and we live in the
same house. it shows an error, something like "Ups! Something went
wrong, please try again"
Hi, I can´t be part of my grandfather family plan and we live in the same house. it shows an error, something like "Ups! Something went wrong, please try again"
Good Day! So I upgraded my account to Spotify Premium Family Account & I
invited my boyfriend. The invite link was working but when he was about
to submit the form (the one’s that you need to fill up before you can
join the family) it always says err...
Good Day! So I upgraded my account to Spotify Premium Family Account & I invited my boyfriend. The invite link was working but when he was about to submit the form (the one’s t...
I used to be a member of my group on the Premium family account but a
week ago the verification expired and I forgot to verify on time so they
kicked me out. I don't know how I can get back in because before I
didn't tell them my adress which was the...
I used to be a member of my group on the Premium family account but a week ago the verification expired and I forgot to verify on time so they kicked me out. I don't know how I can get back in b...
Hello,I have a Spotify Prenium Account, which cost me 9,99e/month, but I
moved since september to Hungary. I realized that my friends do not pay
the same price as me, because it's a cheaper country. Now I'm living
there, I don't understand why I shou...
Hello, I have a Spotify Prenium Account, which cost me 9,99e/month, but I moved since september to Hungary. I realized that my friends do not pay the same price as me, because it's a cheaper country...
So, my brother decided to get spotify premium family, the problem is
that when he sends the invite via email i dont get it, we have no idea
why, the email is right and so on... Any ideas why nothing happens?
So, my brother decided to get spotify premium family, the problem is that when he sends the invite via email i dont get it, we have no idea why, the email is right and so on... Any ideas why n...
Hi,I divorced and now I live with ne family memebers in one home, thet
previously were memebers of other spotify families. When I try to
register them under our new common address, the registration is refused,
because, they were memebers of other spo...
Hi, I divorced and now I live with ne family memebers in one home, thet previously were memebers of other spotify families. When I try to register them under our new common address, the r...
Hi,Invited my husband for the family plan, had to invite 3 of his
emails, nothing was working, finally got him on the family plan and it
is now saying that his premium has expired!!Tried to move back to me
having my premium and put him on a premium a...
Hi, Invited my husband for the family plan, had to invite 3 of his emails, nothing was working, finally got him on the family plan and it is now saying that his premium has expired!! Tried to m...
When I try login in my father's premium for family plan, shows me this
message : 4 - Ops, something was wrong.Try again (or something like
this)We live in the same address Can someone help me ?
When I try login in my father's premium for family plan, shows me this message : 4 - Ops, something was wrong.Try again (or something like this) We live in the same address Can s...
I was ready to sign up for the annual family subscription for $149 but
Spotified has changed it to a monthly subscription $14.99 so they can
increase the price by $30. I HATE monthly plans! I want annual plan
where I can pay annually and get my disco...
I was ready to sign up for the annual family subscription for $149 but Spotified has changed it to a monthly subscription $14.99 so they can increase the price by $30. I HATE monthly plans! I w...
I have Spotify for Family and my wife and I each have our own Spotify
accounts under this family account. We have the Spotify app installed on
our two iPhones and are trying to use Spotify Connect to control a
single Amazon Echo Dot in our house (not...
I have Spotify for Family and my wife and I each have our own Spotify accounts under this family account. We have the Spotify app installed on our two iPhones and are trying to use Spotify Connect t...
Hey there everyone! Hope someone can help...So, my dad recently created
a family plan and successfully added me and some other members. Alright,
that's what you'd expect from your dad. Things is, after some time (say
a week and a half maybe), I sudde...
Hey there everyone! Hope someone can help... So, my dad recently created a family plan and successfully added me and some other members. Alright, that's what you'd expect from your dad. Things is, a...
I’m unable to send invitations to my wife’s account. I’ve tried a good
few times and it says it’s sent but nothing in her inbox (or in the junk
mail) The account is valid as well as the email address. Any ideas...?
/Mathias
I’m unable to send invitations to my wife’s account. I’ve tried a good few times and it says it’s sent but nothing in her inbox (or in the junk mail) The account is valid as well as the email address...
I have openned a family account and invited members of my family. When
they accept the invitation they get an error message after entering the
address. Maybe I made a typing mistake when entering the address on the
master account. Where can I see wha...
I have openned a family account and invited members of my family. When they accept the invitation they get an error message after entering the address. Maybe I made a typing mistake when e...
There was an email asked me to verified the address but i wasnt able to
do in 7 days (travels) so when i get back after that there was another
email said that i'm on spotify free version, but in the mail they said i
still can verify my account (To jo...
...n the mail they said i still can verify my account (To join Premium for Family again, you’ll need to verify your account.) but when i click the link it doesnt work (redirect t...
Hi have the family plan. I have invited the members I wanted to share it
with. My question is how does this work on their end? I thought that
they could listen without interrupting my music. Every time one of them
logs in Spotify just changes the dev...
Hi have the family plan. I have invited the members I wanted to share it with. My question is how does this work on their end? I thought that they could listen without interrupting my music. Every t...