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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
It isnt letting me add myself
I am trying to add a member of my family and the form he has to fill is a complete nonsense designed to confuse people and avoid to enroll you family.Full Name:. Who's full name? Mine? His?A lot of inputs where despite trying again and again we don't...
HELP ME FIGURE OUT PLEASE. I cancelled my premium account but then got it again.. I'm not sure if my premium account was charged twice.. How can I check?
I have received an invite for Spotify Family, but when I click on the ACCEPT INVITATION button, the " Redeem token” web page doesn't open in my browser. When I try to log in to my Free account I get the message that I can't be added to the Family and...
Minha filha me adicionou no plano e moramos na mesma casa, recebo o email com o convite mas quando abro a tela do site, onde deveriam aparecer os dados fica preta! Como posso solucionar o problema? Obrigada.
Possuo uma contabilidade com familiar, todos os integrantes residem no mesmo local, uma semana todos perderam o plano. Eu ja tentei reenviar os convites mais nao obtive sucesso, ja que um dos membros conseguiu ativar o plano mas nao esta usufruindo d...
I created a playlist I enjoy. Does anyone know what would happen to it if my premium membership ended?
Can anyone help.... I've subscribed to family sharing today... however only one of us can listen at one time. I think it's because I've logged us all in under my details? How do I log others out and create them a new log in? Will their playlists be s...
When I logged on with the main account I don't see any member under the premium for family tab. Issue is that I would like to invite a new member under the family account.
We pay Spotify Premium Family an cannot hear at the same time. Can anyone help me?
Hola! He tenido spotify premium en plan familiar sin problemas hasta hoy que me llego un correo para verificar mi domicilio y me cambio a spotify gratis , me han enviado de nuevo la invitación al ingresar los datos me arroja error que no puede verifi...
No invite button, there is just a black screen. Tried reloading the page but nothing happened
Hi, I just moved and would like to switch family account. I was on the account of my parents since Feb 2017 as I lived with them but now I moved in with my boyfriend and would like to switch on his family account. Apparently you cannot switch more th...
My wife and I had free premium plans with our cell phone contracts...when contract ended so did free premium plans. I have an account and she has an account now (free). If I upgrade to family plan today how can I get her existing account/ID under my ...
I sent an email to my family members and they received the email. They accepted the invitation. I did not receive an email that they accepted. They received some sort of code, but where do they have to enter this code? Kind regards, Sigrid Keus
We have just set up a family account. The email link sent to two family member and worked. The email did not arrive at the third family members account and now says 'oops try again something went wrong' when we try to resend! please help
Help! My premium for family account turned into free account so do all my family members. I already paid the bills but its not working properly
When I enter the e-mail-address of someone I want to invite into my Family Account a note comes up saying :" Please match the requested format " even though its a normal e-mail-address. Does someone know how to fix it?Thenks for your help.
I just upgraded to a Family plan (successfully) and I'm not trying to invite family members. The form fails when I enter their email and says to enter in the format requested. I've tried multiple email domains (gmail, msn, vanity) and none work. I've...