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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27640 Views
44 replies
4 likes
hi,I have got a family premium membership.we are 4 person in this membership.Spotify take my money every month but their memberships cancel every month.this is a huge mistake.Because we live same house and pay money every month.If you don't solves to...
hi, I have got a family premium membership.we are 4 person in this membership.Spotify take my money every month but their memberships cancel every month.this is a huge mistake.Because we live same h...
243 Views
0 replies
0 likes
I tried to upgrade to my family plan from the email I got sent but when I entered in the correct information it didn't work. Also I have tried using a different browser and clearing cache and cookies but both of those methods have not worked. Please ...
I tried to upgrade to my family plan from the email I got sent but when I entered in the correct information it didn't work. Also I have tried using a different browser and clearing cache and c...
283 Views
0 replies
0 likes
I have a premium familiar account, twi weeks ago I received and email and my family to. The mail tocmy family asked to enter the adress That I have In my profile but I can’t find my registered direction.... two accounts have been cancelles and I nees...
I have a premium familiar account, twi weeks ago I received and email and my family to. The mail tocmy family asked to enter the adress That I have In my profile but I can’t find my r...
284 Views
0 replies
0 likes
Hi-I just set up a family plan. Sent invite to my son's e-mail but when he clicks on the link it takes him to the regular login/set up page instead of a "redeem token" page like the website says.
Hi-I just set up a family plan. Sent invite to my son's e-mail but when he clicks on the link it takes him to the regular login/set up page instead of a "redeem token" page like the website says.
Newbie
2507 Views
5 replies
0 likes
A year or so ago I converted my Spotify account to a Family subscription. I invited my two daughters to ditch their personal accounts and join the family one, which they did. However, Spotify does not seem to split their listening history from mine s...
A year or so ago I converted my Spotify account to a Family subscription. I invited my two daughters to ditch their personal accounts and join the family one, which they did. However, Spotify does n...
Community Legend
452 Views
1 replies
0 likes
HiMy daughter does not recieve an invite mail vhen i invite her for spotifyfamily. I tried to resend - no reult. Also checked that e-mail is right. What to do?Chris
Hi My daughter does not recieve an invite mail vhen i invite her for spotifyfamily. I tried to resend - no reult. Also checked that e-mail is right. What to do? Chris
314 Views
0 replies
0 likes
I used to be part of a family plan. I am no longer part of it and I have created a new plan as the administrator. Now when I add my new family member, they are receiving a message as if they were part of my old family plan, not my own plan. How can i...
I used to be part of a family plan. I am no longer part of it and I have created a new plan as the administrator. Now when I add my new family member, they are receiving a message as if they were p...
195 Views
0 replies
0 likes
we have a family account, but cant play from different accounts ( our family ) at the same time..
we have a family account, but cant play from different accounts ( our family ) at the same time..
Casual Listener
253 Views
1 replies
0 likes
Hallo sind hier deutsche? Ich habe mir schon 5 neue Accounts und e-Mail Adressen gemacht. Dennoch kann ich auf unseren Spotify Familien Account nicht beitreten... woran liegt das Spotify leidet unter Diarrhoe, Gonorrhoe oder sind einfach hu******** k...
Hallo sind hier deutsche? Ich habe mir schon 5 neue Accounts und e-Mail Adressen gemacht. Dennoch kann ich auf unseren Spotify Familien Account nicht beitreten... woran liegt das Spotify leidet unter...
224 Views
0 replies
0 likes
I've been trying to get a Spotify Family Premium for the past days...I'm paying with my Brazilian credit card, but I wasn't able to change the country I'm from in my account because the only option possible is the US! How can I fix this????
I've been trying to get a Spotify Family Premium for the past days...I'm paying with my Brazilian credit card, but I wasn't able to change the country I'm from in my account because the only option p...
206 Views
0 replies
0 likes
1. I had my original Spotify individual account.2. I upgraded to Premium for Family today.3. I sent an invite to my husband4. He received the invite, with invite code and "Accept Invitation" button, via email.5. When he clicked "Accept Invite", he wa...
1. I had my original Spotify individual account. 2. I upgraded to Premium for Family today. 3. I sent an invite to my husband 4. He received the invite, with invite code and "Accept Invitation" b...
Newbie
628 Views
3 replies
1 likes
I changed my credit card and when I go to change the number on spotify, the system send me the message that has some problem with my payment method but when I talk with the cards support they say me that no have pending transactions. I have 100% cert...
I changed my credit card and when I go to change the number on spotify, the system send me the message that has some problem with my payment method but when I talk with the cards support they say me ...
235 Views
0 replies
0 likes
Have been trying to add my family to family Spotify for a week I go through every step put in my code to redeem and it's never a valid code it doesn't matter whether I uninvited that family member then re invite them nothing works help
Have been trying to add my family to family Spotify for a week I go through every step put in my code to redeem and it's never a valid code it doesn't matter whether I uninvited that family m...
277 Views
0 replies
0 likes
The invitation mail is not arriving, not even in the spam folder. Please help
The invitation mail is not arriving, not even in the spam folder. Please help
Spotify Star
309 Views
1 replies
0 likes
A quien corresponda,Me enviaron la invitacion al plan familiar, sin embargo, no puedo acceder. Ingreso a mi cuenta, completo el formulario pero despues de darle click al boton de "enviar", me aparece este mensaje en un cuadro rojo en la parte superio...
A quien corresponda, Me enviaron la invitacion al plan familiar, sin embargo, no puedo acceder. Ingreso a mi cuenta, completo el formulario pero despues de darle click al boton de "enviar", me apare...
443 Views
0 replies
0 likes
I sent my daughter an invite but she changed her email. After your company has been charging me for 6 months the extra $10 I finally got smart and cancelled my debit card. Now my daughter does NOT have Spotify because I can't fiogure out on this magn...
...aughter does NOT have Spotify because I can't fiogure out on this magnificaent website, how to change her email address so she can accept my offer to join family premium. Can anybody help me?&n...
352 Views
0 replies
0 likes
I started a 7 day free trial yesterday but today I got spotify family premium, when I get invited by my family on the website it says i'm premium but on mobile app it says ''Free account, please enjoy the free trial'' Does this mean I don't have prem...
I started a 7 day free trial yesterday but today I got spotify family premium, when I get invited by my family on the website it says i'm premium but on mobile app it says ''Free account, please e...
390 Views
0 replies
0 likes
Hello,I am currently having a Spotify issue and need some assistance, if someone could help me. I'm a user of the Premium for family account, my father being the administrator, and I was suddenly disconnected from the accont, I believe because of som...
Hello, I am currently having a Spotify issue and need some assistance, if someone could help me. I'm a user of the Premium for family account, my father being the administrator, and I was suddenly d...
501 Views
0 replies
0 likes
Hello, I just upgraded to the FAMILY plan today. I invited my wife to join the family plan.. and the email invite she received correctly stated that I was sending her the invite from my actual username. So that was fine. However, when she clicked "jo...
Hello, I just upgraded to the FAMILY plan today. I invited my wife to join the family plan.. and the email invite she received correctly stated that I was sending her the i...
250 Views
0 replies
0 likes
Hello, I just upgraded to the FAMILY plan today. I invited my wife to join the family plan.. and the email invite she received correctly stated that I was sending her the invite from my actual username. So that was fine. However, when she clicked "jo...
Hello, I just upgraded to the FAMILY plan today. I invited my wife to join the family plan.. and the email invite she received correctly stated that I was sending her the i...
270 Views
0 replies
0 likes
