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Get help verifying your Premium for Family.
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Visitor
83173 Views
67 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
64027 Views
32 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
199196 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
30124 Views
44 replies
4 likes
I have tried million times to sign up, it keeps spinning and does not proceed. Any idea how to fix it ? Apparently, the smart and innovative Spotify team unables users to access.
I have tried million times to sign up, it keeps spinning and does not proceed. Any idea how to fix it ? Apparently, the smart and innovative Spotify team unables users to access.
389 Views
0 replies
0 likes
ich kann einfach keinen einladen seit Tagen bitte um hilfe
ich kann einfach keinen einladen seit Tagen bitte um hilfe
446 Views
0 replies
0 likes
I want to remove a member of my family from using my premium account. I removed them under members, but I can still see that he is using it becuase I see the music he recently played. Any tips?
I want to remove a member of my family from using my premium account. I removed them under members, but I can still see that he is using it becuase I see the music he recently played. A...
Spotify Star
823 Views
1 replies
0 likes
Recentemente eu e minha familia nos mudamos e estamos tendo dificuldades para utilizarmos o Plano Premium.
Recentemente eu e minha familia nos mudamos e estamos tendo dificuldades para utilizarmos o Plano Premium.
Spotify Star
328 Views
1 replies
0 likes
I just purchased the family plan and when i go to invite my family the page is blank and there is no 'invite' button.
I just purchased the family plan and when i go to invite my family the page is blank and there is no 'invite' button.
Casual Listener
435 Views
2 replies
0 likes
Hello Community,I am thinking of switching to the family account for my wife and me. The point is, we are living on the same adress, but I am during the week working, and though also listening to music, in a different city. This means we are often us...
Hello Community, I am thinking of switching to the family account for my wife and me. The point is, we are living on the same adress, but I am during the week working, and though also listening to m...
357 Views
0 replies
0 likes
Hi. I'm in the UK and have my credit card at the ready... I need to purchase a family subscription for family in Australia. I have their email address and am desperate to go David
Hi. I'm in the UK and have my credit card at the ready... I need to purchase a family subscription for family in Australia. I have their email address and am desperate to go 🙂 David
Spotify Star
498 Views
1 replies
0 likes
Ayer se actualizo la app de mi celular y deje de ser premium. Tenia una cuenta familiar y le pedi al administrador que me enviara nuevamente la invitacion pero me dice que hay un error y no me deja volver a ser premium
Ayer se actualizo la app de mi celular y deje de ser premium. Tenia una cuenta familiar y le pedi al administrador que me enviara nuevamente la invitacion pero me dice que hay un error y no me deja v...
353 Views
0 replies
0 likes
Hi, last friday i bought 12 months spotify premium for 99, but after my payment, i decided i want premium family. After that the next incasso date changed from the first of december 2018 to the 21st of august 2018. Is that right? Furthermore, tomorro...
Hi, last friday i bought 12 months spotify premium for 99, but after my payment, i decided i want premium family. After that the next incasso date changed from the first of december 2018 to the 2...
Newbie
423 Views
1 replies
0 likes
I'm thinking about getting a family premium package, but my mother in law had the worst experience ever with it. She purchased it in order to be able to use it with my boyfriend, his brother and a few other family members that lived in their home. Af...
I'm thinking about getting a family premium package, but my mother in law had the worst experience ever with it. She purchased it in order to be able to use it with my boyfriend, his brother and a f...
236 Views
0 replies
0 likes
Dear Spotify, I considered offering the family a Family Premium for Xmas. However, reading the tons of posts in these forums and all over the Internet about the Family Premium plan and address verification, and having children who can, from time to t...
Dear Spotify, I considered offering the family a Family Premium for Xmas. However, reading the tons of posts in these forums and all over the Internet about the Family Premium plan and a...
243 Views
0 replies
0 likes
HI, if i want to use the Family Premium account. How many tools can be used by each user?Thanks in advance for a prompt reply
HI, if i want to use the Family Premium account. How many tools can be used by each user? Thanks in advance for a prompt reply
Community Legend
939 Views
3 replies
0 likes
Hola! tengo una pregunta, puedo regalar una membresia familiar premium en vez de una individual?
Hola! tengo una pregunta, puedo regalar una membresia familiar premium en vez de una individual?
271 Views
0 replies
0 likes
Hello,I try to add my son to family plan. I receive the email with a number but when I click it's not working.Thank you for helping
Hello, I try to add my son to family plan. I receive the email with a number but when I click it's not working. Thank you for helping
Newbie
391 Views
1 replies
0 likes
I just recevied an activation code from my dad, but can't activate it. Spotify message: "Unfortunately this Premium code does not seem to be valid. Try again or contact customer service." I'm using a correct account and e-mail, but still.... Pls. hel...
I just recevied an activation code from my dad, but can't activate it. Spotify message: "Unfortunately this Premium code does not seem to be valid. Try again or contact customer service." &nbs...
367 Views
0 replies
0 likes
i need a help... my brother invite me to premium for family, then i put a differnt address with him cause he ddnt live together... so, what should i do now? i cnt enjoy the premium for family he gave me...
i need a help... my brother invite me to premium for family, then i put a differnt address with him cause he ddnt live together... so, what should i do now? i cnt enjoy the premium for family h...
Spotify Star
576 Views
1 replies
0 likes
My dad bought the family version but i can't get my spotify into the family version. The code that he sent says it's not valid when you insert it in the right place for it on the spotify webpage. He tried sending the code again but it didn't help. I'...
My dad bought the family version but i can't get my spotify into the family version. The code that he sent says it's not valid when you insert it in the right place for it on the spotify webpage. H...
Roadie
351 Views
1 replies
1 likes
How do I recover my account?
How do I recover my account?
309 Views
0 replies
0 likes
I HAVE A PREMIUM FAMILY ACCOUNT BUT STILL SONOS IS NOT AVAILABLEIF I OPEN THE SPOTFY APP IT SHOWS SPOTIFY FREE BUT THAT WAS BEFORE OPENING PREMIUM FAMILY. MANY TIMES LOGGED OFF BUT PROBLEMS STAY. PLEASE HELP
I HAVE A PREMIUM FAMILY ACCOUNT BUT STILL SONOS IS NOT AVAILABLE IF I OPEN THE SPOTFY APP IT SHOWS SPOTIFY FREE BUT THAT WAS BEFORE OPENING PREMIUM FAMILY. MANY TIMES LOGGED OFF BUT PROBLEMS STAY.&n...
255 Views
0 replies
0 likes
Is it possible to split a family premium bill between all the users within that premium group? Thanks
Is it possible to split a family premium bill between all the users within that premium group? Thanks
Newbie
1241 Views
2 replies
0 likes
