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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
20277 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
179358 Views
32 replies
9 likes
I changed my credit card and when I go to change the number on spotify, the system send me the message that has some problem with my payment method but when I talk with the cards support they say me that no have pending transactions. I have 100% cert...
I changed my credit card and when I go to change the number on spotify, the system send me the message that has some problem with my payment method but when I talk with the cards support they say me ...
233 Views
0 replies
0 likes
Have been trying to add my family to family Spotify for a week I go through every step put in my code to redeem and it's never a valid code it doesn't matter whether I uninvited that family member then re invite them nothing works help
Have been trying to add my family to family Spotify for a week I go through every step put in my code to redeem and it's never a valid code it doesn't matter whether I uninvited that family m...
270 Views
0 replies
0 likes
The invitation mail is not arriving, not even in the spam folder. Please help
The invitation mail is not arriving, not even in the spam folder. Please help
Spotify Star
308 Views
1 replies
0 likes
A quien corresponda,Me enviaron la invitacion al plan familiar, sin embargo, no puedo acceder. Ingreso a mi cuenta, completo el formulario pero despues de darle click al boton de "enviar", me aparece este mensaje en un cuadro rojo en la parte superio...
A quien corresponda, Me enviaron la invitacion al plan familiar, sin embargo, no puedo acceder. Ingreso a mi cuenta, completo el formulario pero despues de darle click al boton de "enviar", me apare...
436 Views
0 replies
0 likes
I sent my daughter an invite but she changed her email. After your company has been charging me for 6 months the extra $10 I finally got smart and cancelled my debit card. Now my daughter does NOT have Spotify because I can't fiogure out on this magn...
...aughter does NOT have Spotify because I can't fiogure out on this magnificaent website, how to change her email address so she can accept my offer to join family premium. Can anybody help me?&n...
347 Views
0 replies
0 likes
I started a 7 day free trial yesterday but today I got spotify family premium, when I get invited by my family on the website it says i'm premium but on mobile app it says ''Free account, please enjoy the free trial'' Does this mean I don't have prem...
I started a 7 day free trial yesterday but today I got spotify family premium, when I get invited by my family on the website it says i'm premium but on mobile app it says ''Free account, please e...
382 Views
0 replies
0 likes
Hello,I am currently having a Spotify issue and need some assistance, if someone could help me. I'm a user of the Premium for family account, my father being the administrator, and I was suddenly disconnected from the accont, I believe because of som...
Hello, I am currently having a Spotify issue and need some assistance, if someone could help me. I'm a user of the Premium for family account, my father being the administrator, and I was suddenly d...
489 Views
0 replies
0 likes
Hello, I just upgraded to the FAMILY plan today. I invited my wife to join the family plan.. and the email invite she received correctly stated that I was sending her the invite from my actual username. So that was fine. However, when she clicked "jo...
Hello, I just upgraded to the FAMILY plan today. I invited my wife to join the family plan.. and the email invite she received correctly stated that I was sending her the i...
244 Views
0 replies
0 likes
Hello, I just upgraded to the FAMILY plan today. I invited my wife to join the family plan.. and the email invite she received correctly stated that I was sending her the invite from my actual username. So that was fine. However, when she clicked "jo...
Hello, I just upgraded to the FAMILY plan today. I invited my wife to join the family plan.. and the email invite she received correctly stated that I was sending her the i...
265 Views
0 replies
0 likes
Hee guys,I just started the family Spotify and I invited my family. If they want to accept, they need to fill in our adres. But Spotify don’t accept the adres and when I started the account, I didn’t fil in my adres... what do I need to do? I can’t s...
Hee guys, I just started the family Spotify and I invited my family. If they want to accept, they need to fill in our adres. But Spotify don’t accept the adres and when I started the account, I d...
242 Views
0 replies
0 likes
I'm on the plan and there is no way I make some devices to work!can somebody help?
I'm on the plan and there is no way I make some devices to work! can somebody help?
261 Views
0 replies
0 likes
Hi, I can´t be part of my grandfather family plan and we live in the same house. it shows an error, something like "Ups! Something went wrong, please try again"
Hi, I can´t be part of my grandfather family plan and we live in the same house. it shows an error, something like "Ups! Something went wrong, please try again"
266 Views
0 replies
0 likes
Good Day! So I upgraded my account to Spotify Premium Family Account & I invited my boyfriend. The invite link was working but when he was about to submit the form (the one’s that you need to fill up before you can join the family) it always says err...
Good Day! So I upgraded my account to Spotify Premium Family Account & I invited my boyfriend. The invite link was working but when he was about to submit the form (the one’s t...
320 Views
0 replies
0 likes
I used to be a member of my group on the Premium family account but a week ago the verification expired and I forgot to verify on time so they kicked me out. I don't know how I can get back in because before I didn't tell them my adress which was the...
I used to be a member of my group on the Premium family account but a week ago the verification expired and I forgot to verify on time so they kicked me out. I don't know how I can get back in b...
213 Views
0 replies
0 likes
Hello,I have a Spotify Prenium Account, which cost me 9,99e/month, but I moved since september to Hungary. I realized that my friends do not pay the same price as me, because it's a cheaper country. Now I'm living there, I don't understand why I shou...
Hello, I have a Spotify Prenium Account, which cost me 9,99e/month, but I moved since september to Hungary. I realized that my friends do not pay the same price as me, because it's a cheaper country...
3178 Views
0 replies
2 likes
So, my brother decided to get spotify premium family, the problem is that when he sends the invite via email i dont get it, we have no idea why, the email is right and so on... Any ideas why nothing happens?
So, my brother decided to get spotify premium family, the problem is that when he sends the invite via email i dont get it, we have no idea why, the email is right and so on... Any ideas why n...
Casual Listener
282 Views
12 replies
0 likes
Hi,I divorced and now I live with ne family memebers in one home, thet previously were memebers of other spotify families. When I try to register them under our new common address, the registration is refused, because, they were memebers of other spo...
Hi, I divorced and now I live with ne family memebers in one home, thet previously were memebers of other spotify families. When I try to register them under our new common address, the r...
171 Views
0 replies
0 likes
Hi,Invited my husband for the family plan, had to invite 3 of his emails, nothing was working, finally got him on the family plan and it is now saying that his premium has expired!!Tried to move back to me having my premium and put him on a premium a...
Hi, Invited my husband for the family plan, had to invite 3 of his emails, nothing was working, finally got him on the family plan and it is now saying that his premium has expired!! Tried to m...
Music Fan
258 Views
2 replies
0 likes
i´m not getting the mail from the admin in my familyaccount.and yes I havethe correct emailadress. christian
i´m not getting the mail from the admin in my familyaccount. and yes I havethe correct emailadress. christian
Regular
251 Views
1 replies
0 likes
When I try login in my father's premium for family plan, shows me this message : 4 - Ops, something was wrong.Try again (or something like this)We live in the same address Can someone help me ?
When I try login in my father's premium for family plan, shows me this message : 4 - Ops, something was wrong.Try again (or something like this) We live in the same address Can s...
Newbie
230 Views
2 replies
0 likes
