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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
20262 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
179309 Views
32 replies
9 likes
I have a problem, because i get a email form SheerID "verification advancement successfully" but i have to end this process by click the button. And when i do this a see a message on the screen about this site dosen't works. What can i do ?
I have a problem, because i get a email form SheerID "verification advancement successfully" but i have to end this process by click the button. And when i do this a see a message on the screen about...
Casual Listener
484 Views
3 replies
1 likes
Hello I have a problem so that my son enters the family plan of spotify. However, my brother and my roomates have been able to enter without problems. I have tried to add my son from another computer (so that the cookies do not influence) but it has ...
Hello I have a problem so that my son enters the family plan of spotify. However, my brother and my roomates have been able to enter without problems. I have tried to add my son from a...
210 Views
0 replies
0 likes
We bought the family plan; however it is not working. We have tried to link our accounts multiple times but I am not able to join. We have now been charged for four months of the family plan, but are not able to use the service! The fact that it is s...
We bought the family plan; however it is not working. We have tried to link our accounts multiple times but I am not able to join. We have now been charged for four months of the family plan, but a...
214 Views
0 replies
0 likes
I am a subscriber to Spotify Premium family and I have had problems with the form of payment since I joined this plan. Almost every month Spotify asks me to change the card. This time I changed the card once again, which is not practical for a custom...
I am a subscriber to Spotify Premium family and I have had problems with the form of payment since I joined this plan. Almost every month Spotify asks me to change the card. This time I changed the c...
233 Views
0 replies
0 likes
Does they take some kind of information about our location by the GPS? PLEASE!! I really wanna know that, because I think there is not another way, what would happen if I need to stay somewhere else?
Does they take some kind of information about our location by the GPS? PLEASE!! I really wanna know that, because I think there is not another way, what would happen if I need to stay somewher...
Spotify Star
489 Views
1 replies
0 likes
I was wondering if it is possible to pay potify family with a card that I bought in a prepaid card that I got in a store?
I was wondering if it is possible to pay potify family with a card that I bought in a prepaid card that I got in a store?
Spotify Star
245 Views
1 replies
0 likes
Dear "Spoties",I am not able to accept an invitation on my son's Iphone as family group member. 1. I have upgraded to spotify family2. I have registered for a spotiy free account for my son (on his Iphone)3. I have invited him via his mail adress to ...
Dear "Spoties", I am not able to accept an invitation on my son's Iphone as family group member. 1. I have upgraded to spotify family 2. I have registered for a spotiy free account for my s...
Newbie
546 Views
3 replies
0 likes
hi,I have got a family premium membership.we are 4 person in this membership.Spotify take my money every month but their memberships cancel every month.this is a huge mistake.Because we live same house and pay money every month.If you don't solves to...
hi, I have got a family premium membership.we are 4 person in this membership.Spotify take my money every month but their memberships cancel every month.this is a huge mistake.Because we live same h...
236 Views
0 replies
0 likes
I tried to upgrade to my family plan from the email I got sent but when I entered in the correct information it didn't work. Also I have tried using a different browser and clearing cache and cookies but both of those methods have not worked. Please ...
I tried to upgrade to my family plan from the email I got sent but when I entered in the correct information it didn't work. Also I have tried using a different browser and clearing cache and c...
280 Views
0 replies
0 likes
I have a premium familiar account, twi weeks ago I received and email and my family to. The mail tocmy family asked to enter the adress That I have In my profile but I can’t find my registered direction.... two accounts have been cancelles and I nees...
I have a premium familiar account, twi weeks ago I received and email and my family to. The mail tocmy family asked to enter the adress That I have In my profile but I can’t find my r...
279 Views
0 replies
0 likes
Hi-I just set up a family plan. Sent invite to my son's e-mail but when he clicks on the link it takes him to the regular login/set up page instead of a "redeem token" page like the website says.
Hi-I just set up a family plan. Sent invite to my son's e-mail but when he clicks on the link it takes him to the regular login/set up page instead of a "redeem token" page like the website says.
Newbie
2487 Views
5 replies
0 likes
A year or so ago I converted my Spotify account to a Family subscription. I invited my two daughters to ditch their personal accounts and join the family one, which they did. However, Spotify does not seem to split their listening history from mine s...
A year or so ago I converted my Spotify account to a Family subscription. I invited my two daughters to ditch their personal accounts and join the family one, which they did. However, Spotify does n...
Community Legend
441 Views
1 replies
0 likes
HiMy daughter does not recieve an invite mail vhen i invite her for spotifyfamily. I tried to resend - no reult. Also checked that e-mail is right. What to do?Chris
Hi My daughter does not recieve an invite mail vhen i invite her for spotifyfamily. I tried to resend - no reult. Also checked that e-mail is right. What to do? Chris
307 Views
0 replies
0 likes
I used to be part of a family plan. I am no longer part of it and I have created a new plan as the administrator. Now when I add my new family member, they are receiving a message as if they were part of my old family plan, not my own plan. How can i...
I used to be part of a family plan. I am no longer part of it and I have created a new plan as the administrator. Now when I add my new family member, they are receiving a message as if they were p...
190 Views
0 replies
0 likes
we have a family account, but cant play from different accounts ( our family ) at the same time..
we have a family account, but cant play from different accounts ( our family ) at the same time..
Casual Listener
248 Views
1 replies
0 likes
Hallo sind hier deutsche? Ich habe mir schon 5 neue Accounts und e-Mail Adressen gemacht. Dennoch kann ich auf unseren Spotify Familien Account nicht beitreten... woran liegt das Spotify leidet unter Diarrhoe, Gonorrhoe oder sind einfach hu******** k...
Hallo sind hier deutsche? Ich habe mir schon 5 neue Accounts und e-Mail Adressen gemacht. Dennoch kann ich auf unseren Spotify Familien Account nicht beitreten... woran liegt das Spotify leidet unter...
221 Views
0 replies
0 likes
I've been trying to get a Spotify Family Premium for the past days...I'm paying with my Brazilian credit card, but I wasn't able to change the country I'm from in my account because the only option possible is the US! How can I fix this????
I've been trying to get a Spotify Family Premium for the past days...I'm paying with my Brazilian credit card, but I wasn't able to change the country I'm from in my account because the only option p...
204 Views
0 replies
0 likes
1. I had my original Spotify individual account.2. I upgraded to Premium for Family today.3. I sent an invite to my husband4. He received the invite, with invite code and "Accept Invitation" button, via email.5. When he clicked "Accept Invite", he wa...
1. I had my original Spotify individual account. 2. I upgraded to Premium for Family today. 3. I sent an invite to my husband 4. He received the invite, with invite code and "Accept Invitation" b...
Newbie
622 Views
3 replies
1 likes
I changed my credit card and when I go to change the number on spotify, the system send me the message that has some problem with my payment method but when I talk with the cards support they say me that no have pending transactions. I have 100% cert...
I changed my credit card and when I go to change the number on spotify, the system send me the message that has some problem with my payment method but when I talk with the cards support they say me ...
233 Views
0 replies
0 likes
Have been trying to add my family to family Spotify for a week I go through every step put in my code to redeem and it's never a valid code it doesn't matter whether I uninvited that family member then re invite them nothing works help
Have been trying to add my family to family Spotify for a week I go through every step put in my code to redeem and it's never a valid code it doesn't matter whether I uninvited that family m...
270 Views
0 replies
0 likes
