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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27640 Views
44 replies
4 likes
Dear spotify community, since yesterday my family can't login to our Spotify Premium account. it worked for more than year (since Family Premium account exist). i also sent them new invitations but they still cant login.
Dear spotify community, since yesterday my family can't login to our Spotify Premium account. it worked for more than year (since Family Premium account exist). i also sent them new i...
289 Views
0 replies
0 likes
Tenia spotify premium pero me llego un correo de verificar direccion y no lo hice en el tiempo, el problema es que la direccion de mi casa hay muchas maneras de anotarla y nadie se acuerda como la anotaron
Tenia spotify premium pero me llego un correo de verificar direccion y no lo hice en el tiempo, el problema es que la direccion de mi casa hay muchas maneras de anotarla y nadie se acuerda como la an...
274 Views
0 replies
0 likes
Bonjour, J'essaye de valider le paiement mensuel (Famille) et j'ai le message : Mince ! Votre fournisseur de paiement semble avoir du mal aujourd'hui. Pas d'inquiétude, aucun montant n'a était débité. Réessayez ou utilisez un autre mode de paiement.J...
Bonjour, J'essaye de valider le paiement mensuel (Famille) et j'ai le message : Mince ! Votre fournisseur de paiement semble avoir du mal aujourd'hui. Pas d'inquiétude, au...
Casual Listener
794 Views
2 replies
0 likes
Hey guys I've just paid for a family premium account and can't invite my partner because I can't even remember what the wrong detail was. Is there any way to see it anywhere? ThanksSebastian
Hey guys I've just paid for a family premium account and can't invite my partner because I can't even remember what the wrong detail was. Is there any way to see it anywhere? &n...
Casual Listener
398 Views
2 replies
0 likes
I tried to add my father to the family account, I sent him the link but when he tries to corfirm, a message appears and says that they couldn´t comfirm the adress. The adress we put it´s the same, I don´t know what´s wrong
I tried to add my father to the family account, I sent him the link but when he tries to corfirm, a message appears and says that they couldn´t comfirm the adress. The adress we put it´s the same, I...
Spotify Star
1709 Views
7 replies
0 likes
I’ve upgraded to family sharing and have set up a sharer successfully but still can’t listen to my own playlist separately, does my sharer need to move their playlist to their account.?
I’ve upgraded to family sharing and have set up a sharer successfully but still can’t listen to my own playlist separately, does my sharer need to move their playlist to their account.?
228 Views
0 replies
0 likes
I made a payment to my premium account but I still want to pay username: 21jrtn5wiwcxd3jwvsxtup25i
I made a payment to my premium account but I still want to pay username: 21jrtn5wiwcxd3jwvsxtup25i
214 Views
0 replies
0 likes
Ciao, avevo un account premium, mi hanno invitato ad un account family solo che dopo aver inserito i miei dati mi da errore. Ora sono downgradato al free. Non va piu il mio premium e non accedo al family. Aiuto ?
Ciao, avevo un account premium, mi hanno invitato ad un account family solo che dopo aver inserito i miei dati mi da errore. Ora sono downgradato al free. Non va piu il mio premium e non a...
Community Legend
465 Views
3 replies
0 likes
I have a family plan, in which I registered my wife, who lives with me at the same address! already canceled 3 times her plan. Spotify family plan its a fake! Extremelly desappointed!
I have a family plan, in which I registered my wife, who lives with me at the same address! already canceled 3 times her plan. Spotify family plan its a fake! Extremelly desappointed!
476 Views
0 replies
0 likes
I paid 2 days ago but I'll be charged again Although I paid 2 days ago, I was asked to pay again
I paid 2 days ago but I'll be charged again Although I paid 2 days ago, I was asked to pay again
346 Views
0 replies
0 likes
Hello community, from then to now I changed my bankaccount and also did this in paypal. Now i have the problem that I can not use paypal anymore to pay the premium contribution. A member from the paypal service told me that spotify now has to delete ...
Hello community, from then to now I changed my bankaccount and also did this in paypal. Now i have the problem that I can not use paypal anymore to pay the premium contribution. A member fro...
449 Views
0 replies
0 likes
Can´t add a new family member to our family account (still have room for new member). When sending an invitation - signing in as new spotify account - adding names, addresses - confirm we´re in a same houshold.... "something went wrong, try later aga...
Can´t add a new family member to our family account (still have room for new member). When sending an invitation - signing in as new spotify account - adding names, addresses - confirm we´re in a s...
Spotify Star
1401 Views
6 replies
0 likes
Error 600-Tried Incognito, different browser and deleting cookies.Any idea?
Error 600- Tried Incognito, different browser and deleting cookies. Any idea?
261 Views
0 replies
0 likes
I can not add my aunt to my family account. She lives at home with me, but we can not do the up grade even after making a new account for her. What should I do?
I can not add my aunt to my family account. She lives at home with me, but we can not do the up grade even after making a new account for her. What should I do?
Spotify Star
345 Views
1 replies
0 likes
I go to college next year. I'm not at home. But I'm still family. Do I get kicked off of this plan?
I go to college next year. I'm not at home. But I'm still family. Do I get kicked off of this plan?
Spotify Star
272 Views
1 replies
0 likes
I’ve just paid for family Spotify, my husband was able to log in and start using (he already had a free account) but my daughter isn’t able to log in or sign up. When she clicks on accept invite, it asked for her log in details but she doesn’t have a...
I’ve just paid for family Spotify, my husband was able to log in and start using (he already had a free account) but my daughter isn’t able to log in or sign up. When she clicks on accept invite, i...
Spotify Star
315 Views
1 replies
0 likes
I spent the last 2 years making the playlisr I wanted and now its all gone. I received the invitarion to join my family premium and it has all disapeared. Joining the family should take with you your playlist not delete all, right?? Also, I see two p...
I spent the last 2 years making the playlisr I wanted and now its all gone. I received the invitarion to join my family premium and it has all disapeared. Joining the family should take with y...
Spotify Star
518 Views
1 replies
0 likes
I love Spotify but you cannot take my money and not provide me with a service. I am paying but my music keeps getting interrupted with buy Premium. I have Premium. Please help. I got a new phone too and my account and music did not transfer. Please h...
I love Spotify but you cannot take my money and not provide me with a service. I am paying but my music keeps getting interrupted with buy Premium. I have Premium. Please help. I got a new phone too ...
Spotify Star
352 Views
1 replies
1 likes
Xx
Xx
Newbie
470 Views
1 replies
0 likes
Liebe alle, Mein Family-Abo funktioniert aus irgend einem Grund (obwohl ich mich einloggen kann) bei mir nicht, bei meinen zwei Mitbewohnenden allerdings schon. Kann mir jemand erklaren, warum? LG, Fabian
Liebe alle, Mein Family-Abo funktioniert aus irgend einem Grund (obwohl ich mich einloggen kann) bei mir nicht, bei meinen zwei Mitbewohnenden allerdings schon. Kann mir jemand erklaren, w...
Spotify Star
530 Views
3 replies
0 likes
