Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Deleted my account then proceeded to create a new one. Now I can't benefit from Student Discount

Deleted my account then proceeded to create a new one. Now I can't benefit from Student Discount

Hi,

 

I deleted my old Spotify account, which benefited from the student discount. Now, I created a new account and tried to redeem the discount once again, but SheerID says that I already benefit from it (probably because of my now deleted account). I emailed them and they said for me to erase cookies then try again but nothing happened, so they suggested me to try e-mailing Spotify(which it's not an option that's why Im here).

 

Also, Spotify charged me R$10 for each try and still hasn't refunded me yet.

 

Thanks in advance,

Gabe.

Reply
1 Reply

You can e-mail spotify here: support@spotify.com ask them

Suggested posts