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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9855 Views

6 replies

1 likes

Premium for Students
  • 9855 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15620 Views

10 replies

2 likes

Premium for Students
  • 15620 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25055 Views

11 replies

1 likes

Premium for Students
  • 25055 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

170294 Views

110 replies

148 likes

Premium for Students
  • 170294 Views
  • 110 replies
  • 148 likes

Changing from premium to student premium

Was trying to switch from premium to student discount. I registered my account in Hong Kong but I am currently studying in the US, and when I was looking for my school after I put in the credit card details, I was unable to locate the name of my scho...

Casual Listener

Was trying to switch from premium to student discount. I registered my account in Hong Kong but I am currently studying in the US, and when I was looking for my school after I put...

Maxim

Spotify Star

856 Views

5 replies

0 likes

  • 856 Views
  • 5 replies
  • 0 likes

Superuser Contribution Como solucionar problema de pago de Spotify

Inicie con el registro para spotify universitarios pero por problemas de red no pude concluir la validacion, sin embargo el descuento de mi tarjeta se realizo? Como puedo solicitar el reembolso o en su caso concluir con el registro.

Newbie

Inicie con el registro para spotify universitarios pero por problemas de red no pude concluir la validacion, sin embargo el descuento de mi tarjeta se realizo? Como puedo solicitar el reembolso o en ...

Victor56

Newbie

515 Views

2 replies

0 likes

  • 515 Views
  • 2 replies
  • 0 likes

PARCELA COBRADA SEM LIBERAÇÃO DO PLANO PREMIUM

FUi cobrado pelo SPOTIFY PREMIUM ESTUDANTE e não me foi liberado o Premium. Disseram que só iam liberar depois de verificar meu atestado, entretanto apenas cobraram e nao liberaram!! Por gentileza, solucionem meu problema.

Newbie

FUi cobrado pelo SPOTIFY PREMIUM ESTUDANTE e não me foi liberado o Premium. Disseram que só iam liberar depois de verificar meu atestado, entretanto apenas cobraram e nao liberaram!! Por gentileza, s...

207 Views

0 replies

0 likes

  • 207 Views
  • 0 replies
  • 0 likes

Kann nicht mit Paypal bezahlen

Ich kann leider keinen Premuim-Account (Student) anmelden, da ich immer diese Meldung bekomme wenn ich mit Paypal zahlen will: "Wir konnten leider Ihre Zahlung nicht abschließen oder keine Abbuchungsvereinbarung für zukünftige Zahlungen einrichten."

Casual Listener

  Ich kann leider keinen Premuim-Account (Student) anmelden, da ich immer diese Meldung bekomme wenn ich mit Paypal zahlen will:    "Wir konnten leider Ihre Zahlung nicht abschließe...

1050 Views

0 replies

4 likes

  • 1050 Views
  • 0 replies
  • 4 likes

Student Verification can no longer verify me?

I have been a student premium for 2 years. I'm still enrolled and I update yearly. However, I'm getting the runaround that they cannot verify my university. How the heck did they verify it the first time?

Casual Listener

I have been a student premium for 2 years. I'm still enrolled and I update yearly. However, I'm getting the runaround that they cannot verify my university. How the heck did they verify it the first ...

Maxim

Spotify Star

1378 Views

7 replies

0 likes

  • 1378 Views
  • 7 replies
  • 0 likes

error trying to get spotify premium for students

Hey guys,I am a student in the Netherlands, trying to activate spotify premium for students. However, the sheerid necessary to verify that I'm a students gives an error after I fill in my details: "Er is een onbekende fout opgetreden. Probeer je verz...

Newbie

Hey guys, I am a student in the Netherlands, trying to activate spotify premium for students. However, the sheerid necessary to verify that I'm a students gives an error after I fill in my d...

619 Views

0 replies

1 likes

  • 619 Views
  • 0 replies
  • 1 likes

Losing student account

Hi, I was subscribed to Spotify with a student account and I've only had it for a year and just yesterday it seems that I have been kicked out of this account and back to the free Spotify. I have ads again and it asks me to upgrade. I'm still a colle...

Newbie

Hi, I was subscribed to Spotify with a student account and I've only had it for a year and just yesterday it seems that I have been kicked out of this account and back to the free Spotify. I have ads...

233 Views

0 replies

0 likes

  • 233 Views
  • 0 replies
  • 0 likes

Solicitei o plano de estudante, porém o mesmo não foi ativado

Boa Noite! Eu solicite o plano do Spotify para estudantes. Preenchi pelo app do smartphone os dados pedidos e encaminhei os documentos solicitados. Ocorre que não recebi nenhuma resposta e o meu plano atual consta como o premium normal, de 16,90. Gos...

Newbie

Boa Noite!   Eu solicite o plano do Spotify para estudantes. Preenchi pelo app do smartphone os dados pedidos e encaminhei os documentos solicitados. Ocorre que não recebi nenhuma resposta&nbs...

Bittencourt

Spotify Star

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

Fui cobrado pelo plano de estudante sem dizer a faculdade, e não recebi o premium

Olá Estava tentando assinar o plano prêmium para estudantes. Coloquei meus dados pessoais como endereço e telefoneColoquei meus dados do cartão.Depois disso fui mandado para a página inicial do spotify, e em nenhum momento coloquei dados da faculdade...

Newbie

Olá   Estava tentando assinar o plano prêmium para estudantes.   Coloquei meus dados pessoais como endereço e telefone Coloquei meus dados do cartão. Depois disso fui mandado para a p...

Bittencourt

Spotify Star

1107 Views

3 replies

0 likes

  • 1107 Views
  • 3 replies
  • 0 likes

pagamento dell'abbonamento ripetuto

ho fatto l'abbonamento Premium Students, alla fine dell'operazione il telefono mi si era bloccato, quindi ho ripetuto l'operazione altre 2 volte perchè non andava.ora l'abbonamento è attivo e funzionante, ma il pagamento è stato effettuato ben 3 volt...

Newbie

ho fatto l'abbonamento Premium Students, alla fine dell'operazione il telefono mi si era bloccato, quindi ho ripetuto l'operazione altre 2 volte perchè non andava. ora l'abbonamento è attivo e f...

237 Views

0 replies

0 likes

  • 237 Views
  • 0 replies
  • 0 likes

Spotify Premium for students (GERMANY)

Hey hey,I'm tryinig to upgrade my Free Account to Premium Account for students (4,99€/Month). But when I try to register ( I'm living in Germany) and click on pay with a credit card, I became this error every single time. I'm trying to register alrea...

Newbie

Hey hey, I'm tryinig to upgrade my Free Account to Premium Account for students (4,99€/Month). But when I try to register ( I'm living in Germany) and click on pay with a credit card, I became t...

Luke

Community Legend

688 Views

1 replies

0 likes

  • 688 Views
  • 1 replies
  • 0 likes

Student discount

I just paid my student discount fee then when im signing out of spotify it crashed and i was charged for it and did not get my premium account.. what do i do?

Newbie

I just paid my student discount fee then when im signing out of spotify it crashed and i was charged for it and did not get my premium account.. what do i do?

247 Views

0 replies

0 likes

  • 247 Views
  • 0 replies
  • 0 likes

Upgrading to Premium Student While Abroad

Hello! I am currently studying abroad, but am enrolled in my home university in the U.S., and trying to upgrade to the student premium account. I have gone to the student page where it then prompted me to put in my card information, and when I submit...

Casual Listener

Hello!   I am currently studying abroad, but am enrolled in my home university in the U.S., and trying to upgrade to the student premium account.  I have gone to the student page wher...

259 Views

0 replies

0 likes

  • 259 Views
  • 0 replies
  • 0 likes

Got charged for premium without student verification

Hi... Can't seem to find a "contact us" - I got charged for premium yesterday as I tried to sign up for the student discount but did not complete the verification. Despite the charge, I didn't get Premium status. Next steps?

Newbie

Hi... Can't seem to find a "contact  us" - I got charged for premium yesterday as I tried to sign  up for the student discount but did not complete the verification. Despite the charge, I d...

jsannn

Community Legend

272 Views

1 replies

0 likes

  • 272 Views
  • 1 replies
  • 0 likes

Spotify Student Discount help?

Hey all,I bought spotify student discount today (29.10.2017) and when I was sent to the verification of being a student I couldnt verify it because I didn't know you had to be a college student. I was just wondering since I have been charged for buyi...

Casual Listener

Hey all, I bought spotify student discount today (29.10.2017) and when I was sent to the verification of being a student I couldnt verify it  because I didn't know you had to be a college stu...

reaLEty

Casual Listener

337 Views

2 replies

0 likes

  • 337 Views
  • 2 replies
  • 0 likes

Spotify and Hulu Bundle

So I had the student discount and this included the bundle with hulu for 4.99. Last month everything was fine, I was charged 4.99 and i was able to use both services. For some reason, this month I was charged 9.99 and now my hulu subscription is not ...

Newbie

So I had the student discount and this included the bundle with hulu for 4.99. Last month everything was fine, I was charged 4.99 and i was able to use both services. For some reason, this month I wa...

LeoRager

Community Legend

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Fui cobrado duas vezes no mesmo mês

Fiz o upgrade para premium e depois recebi a confirmação do desconto para universitários. Fui cobrada duas vezes, sendo que na minha conta fala que o plano será migrado em dezembro. Por que fui cobrada duas vezes?

Newbie

Fiz o upgrade para premium e depois recebi a confirmação do desconto para universitários. Fui cobrada duas vezes, sendo que na minha conta fala que o plano será migrado em dezembro. Por que fui cobra...

Bittencourt

Spotify Star

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

student discount

I tried to get advantage from student discount, i paid for it but when i tried to verify my student situation something went wrong and "choose file" button didn't work. I tried to click but i couldn't. But like i said before i paid for it. What can i...

Casual Listener

I tried to get advantage from student discount, i paid for it but when i tried to verify my student situation something went wrong and "choose file" button didn't work. I tried to click but i couldn'...

Maxim

Spotify Star

760 Views

5 replies

0 likes

  • 760 Views
  • 5 replies
  • 0 likes

Ineligible for student discount

I’m currently a junior in college and Spotify charged me for the regular membership instead of the student. Then they said I don’t quality when I have a valid id. Is there a way they can change it back and give me my money back?

Casual Listener

I’m currently a junior in college and Spotify charged me for the regular membership instead of the student. Then they said I don’t quality when I have a valid id. Is there a way they can change it ba...

mayae1997

Casual Listener

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

I payed for Student Discount but didnt get premium

İ did payment for student discont and payment took from my credit card but im not premium account.When im looking my spotify account look 0$ took but in my credit card account took 6,99$am i going to pay every mont automaticlly?

Visitor

İ did payment for student discont and payment took from my credit card but im not premium account. When im looking my spotify account look 0$ took but in my credit card account took 6,99$ am i goin...

LeoRager

Community Legend

354 Views

2 replies

0 likes

  • 354 Views
  • 2 replies
  • 0 likes