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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9195 Views

5 replies

0 likes

Premium for Students
  • 9195 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14214 Views

10 replies

2 likes

Premium for Students
  • 14214 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23783 Views

11 replies

1 likes

Premium for Students
  • 23783 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167883 Views

110 replies

148 likes

Premium for Students
  • 167883 Views
  • 110 replies
  • 148 likes

error trying to get spotify premium for students

Hey guys,I am a student in the Netherlands, trying to activate spotify premium for students. However, the sheerid necessary to verify that I'm a students gives an error after I fill in my details: "Er is een onbekende fout opgetreden. Probeer je verz...

Newbie

Hey guys, I am a student in the Netherlands, trying to activate spotify premium for students. However, the sheerid necessary to verify that I'm a students gives an error after I fill in my d...

619 Views

0 replies

1 likes

  • 619 Views
  • 0 replies
  • 1 likes

Losing student account

Hi, I was subscribed to Spotify with a student account and I've only had it for a year and just yesterday it seems that I have been kicked out of this account and back to the free Spotify. I have ads again and it asks me to upgrade. I'm still a colle...

Newbie

Hi, I was subscribed to Spotify with a student account and I've only had it for a year and just yesterday it seems that I have been kicked out of this account and back to the free Spotify. I have ads...

231 Views

0 replies

0 likes

  • 231 Views
  • 0 replies
  • 0 likes

Solicitei o plano de estudante, porém o mesmo não foi ativado

Boa Noite! Eu solicite o plano do Spotify para estudantes. Preenchi pelo app do smartphone os dados pedidos e encaminhei os documentos solicitados. Ocorre que não recebi nenhuma resposta e o meu plano atual consta como o premium normal, de 16,90. Gos...

Newbie

Boa Noite!   Eu solicite o plano do Spotify para estudantes. Preenchi pelo app do smartphone os dados pedidos e encaminhei os documentos solicitados. Ocorre que não recebi nenhuma resposta&nbs...

Bittencourt

Spotify Star

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Fui cobrado pelo plano de estudante sem dizer a faculdade, e não recebi o premium

Olá Estava tentando assinar o plano prêmium para estudantes. Coloquei meus dados pessoais como endereço e telefoneColoquei meus dados do cartão.Depois disso fui mandado para a página inicial do spotify, e em nenhum momento coloquei dados da faculdade...

Newbie

Olá   Estava tentando assinar o plano prêmium para estudantes.   Coloquei meus dados pessoais como endereço e telefone Coloquei meus dados do cartão. Depois disso fui mandado para a p...

Bittencourt

Spotify Star

1100 Views

3 replies

0 likes

  • 1100 Views
  • 3 replies
  • 0 likes

pagamento dell'abbonamento ripetuto

ho fatto l'abbonamento Premium Students, alla fine dell'operazione il telefono mi si era bloccato, quindi ho ripetuto l'operazione altre 2 volte perchè non andava.ora l'abbonamento è attivo e funzionante, ma il pagamento è stato effettuato ben 3 volt...

Newbie

ho fatto l'abbonamento Premium Students, alla fine dell'operazione il telefono mi si era bloccato, quindi ho ripetuto l'operazione altre 2 volte perchè non andava. ora l'abbonamento è attivo e f...

234 Views

0 replies

0 likes

  • 234 Views
  • 0 replies
  • 0 likes

Spotify Premium for students (GERMANY)

Hey hey,I'm tryinig to upgrade my Free Account to Premium Account for students (4,99€/Month). But when I try to register ( I'm living in Germany) and click on pay with a credit card, I became this error every single time. I'm trying to register alrea...

Newbie

Hey hey, I'm tryinig to upgrade my Free Account to Premium Account for students (4,99€/Month). But when I try to register ( I'm living in Germany) and click on pay with a credit card, I became t...

Luke

Community Legend

680 Views

1 replies

0 likes

  • 680 Views
  • 1 replies
  • 0 likes

Student discount

I just paid my student discount fee then when im signing out of spotify it crashed and i was charged for it and did not get my premium account.. what do i do?

Newbie

I just paid my student discount fee then when im signing out of spotify it crashed and i was charged for it and did not get my premium account.. what do i do?

241 Views

0 replies

0 likes

  • 241 Views
  • 0 replies
  • 0 likes

Upgrading to Premium Student While Abroad

Hello! I am currently studying abroad, but am enrolled in my home university in the U.S., and trying to upgrade to the student premium account. I have gone to the student page where it then prompted me to put in my card information, and when I submit...

Casual Listener

Hello!   I am currently studying abroad, but am enrolled in my home university in the U.S., and trying to upgrade to the student premium account.  I have gone to the student page wher...

251 Views

0 replies

0 likes

  • 251 Views
  • 0 replies
  • 0 likes

Got charged for premium without student verification

Hi... Can't seem to find a "contact us" - I got charged for premium yesterday as I tried to sign up for the student discount but did not complete the verification. Despite the charge, I didn't get Premium status. Next steps?

Newbie

Hi... Can't seem to find a "contact  us" - I got charged for premium yesterday as I tried to sign  up for the student discount but did not complete the verification. Despite the charge, I d...

jsannn

Community Legend

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

Spotify Student Discount help?

Hey all,I bought spotify student discount today (29.10.2017) and when I was sent to the verification of being a student I couldnt verify it because I didn't know you had to be a college student. I was just wondering since I have been charged for buyi...

Casual Listener

Hey all, I bought spotify student discount today (29.10.2017) and when I was sent to the verification of being a student I couldnt verify it  because I didn't know you had to be a college stu...

reaLEty

Casual Listener

324 Views

2 replies

0 likes

  • 324 Views
  • 2 replies
  • 0 likes

Spotify and Hulu Bundle

So I had the student discount and this included the bundle with hulu for 4.99. Last month everything was fine, I was charged 4.99 and i was able to use both services. For some reason, this month I was charged 9.99 and now my hulu subscription is not ...

Newbie

So I had the student discount and this included the bundle with hulu for 4.99. Last month everything was fine, I was charged 4.99 and i was able to use both services. For some reason, this month I wa...

LeoRager

Community Legend

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Fui cobrado duas vezes no mesmo mês

Fiz o upgrade para premium e depois recebi a confirmação do desconto para universitários. Fui cobrada duas vezes, sendo que na minha conta fala que o plano será migrado em dezembro. Por que fui cobrada duas vezes?

Newbie

Fiz o upgrade para premium e depois recebi a confirmação do desconto para universitários. Fui cobrada duas vezes, sendo que na minha conta fala que o plano será migrado em dezembro. Por que fui cobra...

Bittencourt

Spotify Star

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

student discount

I tried to get advantage from student discount, i paid for it but when i tried to verify my student situation something went wrong and "choose file" button didn't work. I tried to click but i couldn't. But like i said before i paid for it. What can i...

Casual Listener

I tried to get advantage from student discount, i paid for it but when i tried to verify my student situation something went wrong and "choose file" button didn't work. I tried to click but i couldn'...

Maxim

Spotify Star

749 Views

5 replies

0 likes

  • 749 Views
  • 5 replies
  • 0 likes

Ineligible for student discount

I’m currently a junior in college and Spotify charged me for the regular membership instead of the student. Then they said I don’t quality when I have a valid id. Is there a way they can change it back and give me my money back?

Casual Listener

I’m currently a junior in college and Spotify charged me for the regular membership instead of the student. Then they said I don’t quality when I have a valid id. Is there a way they can change it ba...

mayae1997

Casual Listener

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

I payed for Student Discount but didnt get premium

İ did payment for student discont and payment took from my credit card but im not premium account.When im looking my spotify account look 0$ took but in my credit card account took 6,99$am i going to pay every mont automaticlly?

Visitor

İ did payment for student discont and payment took from my credit card but im not premium account. When im looking my spotify account look 0$ took but in my credit card account took 6,99$ am i goin...

LeoRager

Community Legend

348 Views

2 replies

0 likes

  • 348 Views
  • 2 replies
  • 0 likes

Spotify are you on LSD ?

Trying to get a student discount, added my file Spotify sad #3days to wait to verify, i was oke. This day is all ready 7day and no reply for some issues?? **bleep** spotify u working or flexing ? U dumb Spotify!

Newbie

Trying to get a student discount, added my file Spotify sad #3days to wait to verify, i was oke. This day is all ready 7day and no reply for some issues?? **bleep** spotify u  working ...

197 Views

0 replies

0 likes

  • 197 Views
  • 0 replies
  • 0 likes

Solved!! Spotify for Student discount charged me without finishing signing up the SheerID.

I placed my Card Information for Student Discount, then suddenly, I am still a High School Student and you need to be a College Student in order for you to get that discount. Spotify then charged me P65 without finishing/signing the SheerID. What sho...

Newbie

I placed my Card Information for Student Discount, then suddenly, I am still a High School Student and you need to be a College Student in order for you to get that discount. Spotify then charged me ...

Maxim

Spotify Star

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

PayPal Premium Universitarios

¿Cuando estará disponible la plataforma PayPal para realizar el pago de Premium Universitarios? o si ¿en algun momento llegará a estarlo?

Newbie

¿Cuando estará disponible la plataforma PayPal para realizar el pago de Premium Universitarios? o si ¿en algun momento llegará a estarlo?

225 Views

0 replies

0 likes

  • 225 Views
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Paying a few times

Hello my name is Ahmet Anabay. I am a student and I would pay you a few times for students. So your company took almost 42 ₺ from my account in Enpara Bank. Aa soon as possible ,if you return me my money, I will be happy

Newbie

Hello my name is Ahmet Anabay. I am a student and I would pay you a few times for students. So your company took almost 42 ₺ from my account in Enpara Bank. Aa soon as possible ,if you return me my m...

LordRollin

Community Legend

299 Views

1 replies

0 likes

  • 299 Views
  • 1 replies
  • 0 likes

Student Discount Problem

Hi,I purchased Spotify premium student package and I send student document. My study information confirmed and Spotify took the package price 6 times(it’s on pending in my bank account). When I try to use my premium account it says there isn’t any pa...

Casual Listener

Hi, I purchased Spotify premium student package and I send student document. My study information confirmed and Spotify took the package price 6 times(it’s on pending in my bank account). When I try...

LordRollin

Community Legend

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes