Student Verification can no longer verify me?

bloodedrogue · 2017-10-20

I have been a student premium for 2 years. I'm still enrolled and I update yearly. However, I'm getting the runaround that they cannot verify my university. How the heck did they verify it the first time?

Maxim · 2017-10-20

Hey @bloodedrogue,

Can you let me know the name of the country you're studying in?

Thanks!

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bloodedrogue · 2017-10-24

America

Maxim · 2017-10-24

Thanks for letting me know.

You can try manually verifying yourself as a student at https://spotify.sheerid.com.

Let me know how it goes 🙂

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bloodedrogue · 2017-10-25

I did, that's why I'm here, this is my third time lol. I submitted the
first time a year ago. It was perfect and went through, these last two
times have taken 4 months and they're still not verifying me. Nothing has
changed

Maxim · 2017-10-25

If SheerID's manual verification team says that they weren't able to verify you as a student, then you unfortunately won't be able to claim the Student Discount.

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bloodedrogue · 2017-10-30

but they did verify me the first time!

I'm still in the same module, the same term. I'm still in the same GRAD year. Nothing has changed. Something must have with sheer ID. I'm still in the same college.

Maxim · 2017-10-30

Feel free to reach out to SheerID's support team at https://www.sheerid.com/spotify-student-support/#customer-service about this 🙂

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