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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9863 Views

6 replies

1 likes

Premium for Students
  • 9863 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15638 Views

10 replies

2 likes

Premium for Students
  • 15638 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25070 Views

11 replies

1 likes

Premium for Students
  • 25070 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

170315 Views

110 replies

148 likes

Premium for Students
  • 170315 Views
  • 110 replies
  • 148 likes

Student discount verification

How long does the verification process for student account take? 

Newbie

How long does the verification process for student account take? 

Maxim

Spotify Star

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Hulu stopped working

I've had Spotify student for around a year and I connected my account to Hulu with no issues soon after that offer came out. Today when I tried to use Hulu, I wasn't a paid member anymore. I checked my Spotify account and it had removed my student di...

Newbie

I've had Spotify student for around a year and I connected my account to Hulu with no issues soon after that offer came out. Today when I tried to use Hulu, I wasn't a paid member anymore. I checked ...

user-removed

Not applicable

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Superuser Contribution Envio de documentos

Não consigo enviar meus documentos pra aprovação do desconto para estudantes premium. O que devo fazer?

Newbie

Não consigo enviar meus documentos pra aprovação do desconto para estudantes  premium. O que devo fazer?

MonicaM_Bogota

Roadie

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error de cobro

Buen día, estaba haciendo mi pago para Spotify Universitario y ocurrio un error en mi ordenador pero este me hizo el cobro desde la tarjeta pero no terminé de llenar el formulario, ¿Qué debo hacer?Ya me comuniqué con mi banco y me dicen que no me pue...

Visitor

Buen día, estaba haciendo mi pago para Spotify Universitario y ocurrio un error en mi ordenador pero este me hizo el cobro desde la tarjeta pero no terminé de llenar el formulario, ¿Qué debo hacer? ...

MonicaM_Bogota

Roadie

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution PLAN UNIVERSITARIO ME COBRARON 2 VECES

Buenas tardes,tengo un cargo doble a mi tarjeta de credito y hulu todavia no verifica mi universidad para ver si soy apta para este plan, ¿como reclamo los cobros?

Newbie

Buenas tardes, tengo un cargo doble a mi tarjeta de credito y hulu todavia no verifica mi universidad para ver si soy apta para este plan, ¿como reclamo los cobros?

MonicaM_Bogota

Roadie

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Problemas plan estudiantes

Di mi tarjeta de crédito y se me realizó el cobro de 4.99 €. Más tarde, se me redirigió a una página llamada SheerID para verificar que soy estudiante y, al subir el expediente, la conexión se cayó. Ahora tengo un cobro de 4.99 €, una cuenta free tod...

Newbie

Di mi tarjeta de crédito y se me realizó el cobro de 4.99 €. Más tarde, se me redirigió a una página llamada SheerID para verificar que soy estudiante y, al subir el expediente, la conexión se cayó. ...

Albertogonzalez

Newbie

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Account Switched to Premium from Student

My account has switched from the student discount and I was charged the regular rate. I caught the system changing from the discount two months ago and fixxed it before it charged me. (Re-registering that I was a student I guess) However, it changed ...

Casual Listener

My account has switched from the student discount and I was charged the regular rate. I caught the system changing from the discount two months ago and fixxed it before it charged me. (Re-registering...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

Lost faceboom accont and student subscription

I had the student subscription on my facebook account but i had to make a new facebook and i canceled the subscription on my first account but i cant get it back on my new account

Newbie

I had the student subscription on my facebook account but i had to make a new facebook and i canceled the subscription on my first account but i cant get it back on my new account

208 Views

0 replies

0 likes

  • 208 Views
  • 0 replies
  • 0 likes

Student discount problem

I used student discount for a month successfully. Now I tried to change the discount to my other user but it says that I already used it. I’m not trying to use it for two users at same time. What’s the problem?

Casual Listener

I used student discount for a month successfully. Now I tried to change the discount to my other user but it says that I already used it. I’m not trying to use it for two users at same time. What’s t...

Ttruu

Casual Listener

541 Views

4 replies

0 likes

  • 541 Views
  • 4 replies
  • 0 likes

Cancelling student discount subscription

I want to cancel my student discount for now, but I was wondering if I could get a refund for the last recurring payment that went through in my bank account. Since I'm choosing not to be on this subscription anymore, am I allowed to get my money bac...

Casual Listener

I want to cancel my student discount for now, but I was wondering if I could get a refund for the last recurring payment that went through in my bank account. Since I'm choosing not to be on this sub...

LordRollin

Community Legend

1419 Views

7 replies

0 likes

  • 1419 Views
  • 7 replies
  • 0 likes

Student Subscriptoon

Simple question we are simple School Students but we cant get the discount of College Students but how is it possible that Younger People Nerds to pay Full Price and normal Students do get the discount this is hinnestly unfair

Newbie

Simple question we are simple School Students but we cant get the discount of College Students but how is it possible that Younger People Nerds to pay Full Price and normal Students do get the d...

kejt_

Community Legend

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes

Studen

I tryied singing in on a student premium, i start putting my card info as they alway do, the nxt step is that. I ask for an ID. So i was like ok not now cus i dont have my ID yet. Then this morning i saw that i got charge $4.99 on spotify for a stude...

Newbie

I tryied singing in on a student premium, i start putting my card info as they alway do, the nxt step is that. I ask for an ID. So i was like ok not now cus i dont have my ID yet. Then this morning i...

Maxim

Spotify Star

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Charged and I don't even have premium

So I was trying to use the student discount for spotify premium it said it could not verify my cridentials but I checked my bank account it still took out $4.99! So I payed $4.99 for nothing.

Newbie

So I was trying to use the student discount for spotify premium it said it could not verify my cridentials but I checked my bank account it still took out $4.99! So I payed $4.99 for nothing.

Maxim

Spotify Star

259 Views

1 replies

0 likes

  • 259 Views
  • 1 replies
  • 0 likes

student discount paying with ideal

hello why cant i pay with ideal for student discount?

Newbie

hello why cant i pay with ideal for student discount?

Maxim

Spotify Star

301 Views

1 replies

0 likes

  • 301 Views
  • 1 replies
  • 0 likes

Student discount

I tried to avail the student discount and entered my payment details, it deducted the amount for the subscription and found out later that I wasn't applicable. How can I get back my money? I tried it twice. I paid for a whole month but still free. Ho...

Newbie

I tried to avail the student discount and entered my payment details, it deducted the amount for the subscription and found out later that I wasn't applicable. How can I get back my money? I tried it...

Maxim

Spotify Star

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged for Premium w/o recipet

Hello I signed up for the student (Hulu\Spotify) Premium discount, it charged me and then asked me to re-enter my credit card again. I was never asked for my student credientals? Please help.

Newbie

Hello I signed up for the student (Hulu\Spotify) Premium discount, it charged me and then asked me to re-enter my credit card again. I was never asked for my student credientals? Please help.

MonicaM_Bogota

Roadie

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Switched from Student to Premium

My account appears to have been switched from a Student account to a regular Premium account in February and I don't appear to have any emails or contact indicating that this would be the case, meaning I have been unwittingly paying an extra £5 per m...

Visitor

My account appears to have been switched from a Student account to a regular Premium account in February and I don't appear to have any emails or contact indicating that this would be the case, meani...

MonicaM_Bogota

Roadie

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student credentials already in use?

I just tried to switch to a student account to get the discount. It says that my university credentials are already in use, but I haven't signed up with them before. SOS!

Newbie

I just tried to switch to a student account to get the discount. It says that my university credentials are already in use, but I haven't signed up with them before. SOS!

MonicaM_Bogota

Roadie

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Student Premium activated but still being charged $9.99?

I am a student and so I have the student discount. However, I just looked at my reciepts and Spotify has been charging me $9.99 for the past several months. I just updated my college email (I transfered) but it's still telling me I'll be charged $9.9...

Newbie

I am a student and so I have the student discount.  However, I just looked at my reciepts and Spotify has been charging me $9.99 for the past several months.  I just updated my college emai...

220 Views

0 replies

0 likes

  • 220 Views
  • 0 replies
  • 0 likes

Sou Premium mas não consigo utilizar recursos

Assinei o Spotify para universitários e não consigo utilizar diversos recursos: aleatório, voltar para música anterior, passar pras próximas.

Newbie

Assinei o Spotify para universitários e não consigo utilizar diversos recursos: aleatório, voltar para música anterior, passar pras próximas.

Bittencourt

Spotify Star

12177 Views

18 replies

0 likes

  • 12177 Views
  • 18 replies
  • 0 likes