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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9193 Views

5 replies

0 likes

Premium for Students
  • 9193 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14205 Views

10 replies

2 likes

Premium for Students
  • 14205 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23781 Views

11 replies

1 likes

Premium for Students
  • 23781 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167875 Views

110 replies

148 likes

Premium for Students
  • 167875 Views
  • 110 replies
  • 148 likes

Problemas plan estudiantes

Di mi tarjeta de crédito y se me realizó el cobro de 4.99 €. Más tarde, se me redirigió a una página llamada SheerID para verificar que soy estudiante y, al subir el expediente, la conexión se cayó. Ahora tengo un cobro de 4.99 €, una cuenta free tod...

Newbie

Di mi tarjeta de crédito y se me realizó el cobro de 4.99 €. Más tarde, se me redirigió a una página llamada SheerID para verificar que soy estudiante y, al subir el expediente, la conexión se cayó. ...

Albertogonzalez

Newbie

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Account Switched to Premium from Student

My account has switched from the student discount and I was charged the regular rate. I caught the system changing from the discount two months ago and fixxed it before it charged me. (Re-registering that I was a student I guess) However, it changed ...

Casual Listener

My account has switched from the student discount and I was charged the regular rate. I caught the system changing from the discount two months ago and fixxed it before it charged me. (Re-registering...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Lost faceboom accont and student subscription

I had the student subscription on my facebook account but i had to make a new facebook and i canceled the subscription on my first account but i cant get it back on my new account

Newbie

I had the student subscription on my facebook account but i had to make a new facebook and i canceled the subscription on my first account but i cant get it back on my new account

204 Views

0 replies

0 likes

  • 204 Views
  • 0 replies
  • 0 likes

Student discount problem

I used student discount for a month successfully. Now I tried to change the discount to my other user but it says that I already used it. I’m not trying to use it for two users at same time. What’s the problem?

Casual Listener

I used student discount for a month successfully. Now I tried to change the discount to my other user but it says that I already used it. I’m not trying to use it for two users at same time. What’s t...

Ttruu

Casual Listener

528 Views

4 replies

0 likes

  • 528 Views
  • 4 replies
  • 0 likes

Cancelling student discount subscription

I want to cancel my student discount for now, but I was wondering if I could get a refund for the last recurring payment that went through in my bank account. Since I'm choosing not to be on this subscription anymore, am I allowed to get my money bac...

Casual Listener

I want to cancel my student discount for now, but I was wondering if I could get a refund for the last recurring payment that went through in my bank account. Since I'm choosing not to be on this sub...

LordRollin

Community Legend

1402 Views

7 replies

0 likes

  • 1402 Views
  • 7 replies
  • 0 likes

Student Subscriptoon

Simple question we are simple School Students but we cant get the discount of College Students but how is it possible that Younger People Nerds to pay Full Price and normal Students do get the discount this is hinnestly unfair

Newbie

Simple question we are simple School Students but we cant get the discount of College Students but how is it possible that Younger People Nerds to pay Full Price and normal Students do get the d...

kejt_

Community Legend

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

Studen

I tryied singing in on a student premium, i start putting my card info as they alway do, the nxt step is that. I ask for an ID. So i was like ok not now cus i dont have my ID yet. Then this morning i saw that i got charge $4.99 on spotify for a stude...

Newbie

I tryied singing in on a student premium, i start putting my card info as they alway do, the nxt step is that. I ask for an ID. So i was like ok not now cus i dont have my ID yet. Then this morning i...

Maxim

Spotify Star

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Charged and I don't even have premium

So I was trying to use the student discount for spotify premium it said it could not verify my cridentials but I checked my bank account it still took out $4.99! So I payed $4.99 for nothing.

Newbie

So I was trying to use the student discount for spotify premium it said it could not verify my cridentials but I checked my bank account it still took out $4.99! So I payed $4.99 for nothing.

Maxim

Spotify Star

254 Views

1 replies

0 likes

  • 254 Views
  • 1 replies
  • 0 likes

student discount paying with ideal

hello why cant i pay with ideal for student discount?

Newbie

hello why cant i pay with ideal for student discount?

Maxim

Spotify Star

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

Student discount

I tried to avail the student discount and entered my payment details, it deducted the amount for the subscription and found out later that I wasn't applicable. How can I get back my money? I tried it twice. I paid for a whole month but still free. Ho...

Newbie

I tried to avail the student discount and entered my payment details, it deducted the amount for the subscription and found out later that I wasn't applicable. How can I get back my money? I tried it...

Maxim

Spotify Star

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged for Premium w/o recipet

Hello I signed up for the student (Hulu\Spotify) Premium discount, it charged me and then asked me to re-enter my credit card again. I was never asked for my student credientals? Please help.

Newbie

Hello I signed up for the student (Hulu\Spotify) Premium discount, it charged me and then asked me to re-enter my credit card again. I was never asked for my student credientals? Please help.

MonicaM_Bogota

Roadie

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Switched from Student to Premium

My account appears to have been switched from a Student account to a regular Premium account in February and I don't appear to have any emails or contact indicating that this would be the case, meaning I have been unwittingly paying an extra £5 per m...

Visitor

My account appears to have been switched from a Student account to a regular Premium account in February and I don't appear to have any emails or contact indicating that this would be the case, meani...

MonicaM_Bogota

Roadie

263 Views

1 replies

0 likes

  • 263 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student credentials already in use?

I just tried to switch to a student account to get the discount. It says that my university credentials are already in use, but I haven't signed up with them before. SOS!

Newbie

I just tried to switch to a student account to get the discount. It says that my university credentials are already in use, but I haven't signed up with them before. SOS!

MonicaM_Bogota

Roadie

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Student Premium activated but still being charged $9.99?

I am a student and so I have the student discount. However, I just looked at my reciepts and Spotify has been charging me $9.99 for the past several months. I just updated my college email (I transfered) but it's still telling me I'll be charged $9.9...

Newbie

I am a student and so I have the student discount.  However, I just looked at my reciepts and Spotify has been charging me $9.99 for the past several months.  I just updated my college emai...

217 Views

0 replies

0 likes

  • 217 Views
  • 0 replies
  • 0 likes

Sou Premium mas não consigo utilizar recursos

Assinei o Spotify para universitários e não consigo utilizar diversos recursos: aleatório, voltar para música anterior, passar pras próximas.

Newbie

Assinei o Spotify para universitários e não consigo utilizar diversos recursos: aleatório, voltar para música anterior, passar pras próximas.

Bittencourt

Spotify Star

12147 Views

18 replies

0 likes

  • 12147 Views
  • 18 replies
  • 0 likes

Cannot get student discount

I go to Florida State College at Jacksonville. When i try to sign up, it says "Unfortunately, we couldn't confirm that you're a student.Please check your details and try again.If we still can't confirm your details, you won't be charged.Any pending c...

Newbie

I go to Florida State College at Jacksonville. When i try to sign up, it says "Unfortunately, we couldn't confirm that you're a student. Please check your details and try again. If we still can't...

LeoRager

Community Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Por qué me han cobrado sin darme servicio?

Quiero saber porque se han cobrado de mi tarjeta de débito el costo depremium para universitarios desde el 30 de Octubre y al dia de hoy no me han dado el servicio. Mi cuenta aparece como FREE. Ya hablé con mi banco y el cargo lo hizo spotify dicen q...

Newbie

Quiero saber porque se han cobrado de mi tarjeta de débito el costo depremium para universitarios desde el 30 de Octubre y al dia de hoy no me han dado el servicio. Mi cuenta aparece como FREE. Ya ha...

210 Views

0 replies

0 likes

  • 210 Views
  • 0 replies
  • 0 likes

Re: college student discount changed to regular premium

Hi, my account switched back from student account to the regular premium account without anyone telling me in advance. There was no email either from Unidays or Sportify.Any chance I get that money back? Thanks, B

Newbie

Hi,  my account switched back from student account to the regular premium account without anyone telling me in advance. There was no email either from Unidays or Sportify. Any chance I get that...

209 Views

0 replies

0 likes

  • 209 Views
  • 0 replies
  • 0 likes

Desconto universitário

Fui tentar o desconto universitário, e eu ainda não era Premium, foi cobrado 8,50 mas na hora de enviar comprovantes de que sou um estudante houve erro e não voltou mais pra essa janela, e quando loguei dnv no Spotify, não havia o Premium nem nada, m...

Newbie

Fui tentar o desconto universitário, e eu ainda não era Premium, foi cobrado 8,50 mas na hora de enviar comprovantes de que sou um estudante houve erro e não voltou mais pra essa janela, e quando log...

218 Views

0 replies

0 likes

  • 218 Views
  • 0 replies
  • 0 likes

Student discount for international students

Hi there.I wanted to subscribe for the premium account with a student discount. It became a bit complicated because i am from Turkey, studying in Germany. My parents support me financially so i am using their credit card from Turkey. When i wanted to...

Casual Listener

Hi there. I wanted to subscribe for the premium account with a student discount. It became a bit complicated because i am from Turkey, studying in Germany. My parents support me financially so i am ...

-Venus

Casual Listener

6868 Views

4 replies

2 likes

  • 6868 Views
  • 4 replies
  • 2 likes