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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

8506 Views

5 replies

0 likes

Premium for Students
  • 8506 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

12257 Views

10 replies

2 likes

Premium for Students
  • 12257 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

22635 Views

11 replies

1 likes

Premium for Students
  • 22635 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

165669 Views

110 replies

148 likes

Premium for Students
  • 165669 Views
  • 110 replies
  • 148 likes

Charged and I don't even have premium

So I was trying to use the student discount for spotify premium it said it could not verify my cridentials but I checked my bank account it still took out $4.99! So I payed $4.99 for nothing.

Newbie

So I was trying to use the student discount for spotify premium it said it could not verify my cridentials but I checked my bank account it still took out $4.99! So I payed $4.99 for nothing.

Maxim

Spotify Star

251 Views

1 replies

0 likes

  • 251 Views
  • 1 replies
  • 0 likes

student discount paying with ideal

hello why cant i pay with ideal for student discount?

Newbie

hello why cant i pay with ideal for student discount?

Maxim

Spotify Star

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

Student discount

I tried to avail the student discount and entered my payment details, it deducted the amount for the subscription and found out later that I wasn't applicable. How can I get back my money? I tried it twice. I paid for a whole month but still free. Ho...

Newbie

I tried to avail the student discount and entered my payment details, it deducted the amount for the subscription and found out later that I wasn't applicable. How can I get back my money? I tried it...

Maxim

Spotify Star

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged for Premium w/o recipet

Hello I signed up for the student (Hulu\Spotify) Premium discount, it charged me and then asked me to re-enter my credit card again. I was never asked for my student credientals? Please help.

Newbie

Hello I signed up for the student (Hulu\Spotify) Premium discount, it charged me and then asked me to re-enter my credit card again. I was never asked for my student credientals? Please help.

MonicaM_Bogota

Roadie

286 Views

1 replies

0 likes

  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Switched from Student to Premium

My account appears to have been switched from a Student account to a regular Premium account in February and I don't appear to have any emails or contact indicating that this would be the case, meaning I have been unwittingly paying an extra £5 per m...

Visitor

My account appears to have been switched from a Student account to a regular Premium account in February and I don't appear to have any emails or contact indicating that this would be the case, meani...

MonicaM_Bogota

Roadie

261 Views

1 replies

0 likes

  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student credentials already in use?

I just tried to switch to a student account to get the discount. It says that my university credentials are already in use, but I haven't signed up with them before. SOS!

Newbie

I just tried to switch to a student account to get the discount. It says that my university credentials are already in use, but I haven't signed up with them before. SOS!

MonicaM_Bogota

Roadie

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Student Premium activated but still being charged $9.99?

I am a student and so I have the student discount. However, I just looked at my reciepts and Spotify has been charging me $9.99 for the past several months. I just updated my college email (I transfered) but it's still telling me I'll be charged $9.9...

Newbie

I am a student and so I have the student discount.  However, I just looked at my reciepts and Spotify has been charging me $9.99 for the past several months.  I just updated my college emai...

215 Views

0 replies

0 likes

  • 215 Views
  • 0 replies
  • 0 likes

Sou Premium mas não consigo utilizar recursos

Assinei o Spotify para universitários e não consigo utilizar diversos recursos: aleatório, voltar para música anterior, passar pras próximas.

Newbie

Assinei o Spotify para universitários e não consigo utilizar diversos recursos: aleatório, voltar para música anterior, passar pras próximas.

Bittencourt

Spotify Star

12106 Views

18 replies

0 likes

  • 12106 Views
  • 18 replies
  • 0 likes

Cannot get student discount

I go to Florida State College at Jacksonville. When i try to sign up, it says "Unfortunately, we couldn't confirm that you're a student.Please check your details and try again.If we still can't confirm your details, you won't be charged.Any pending c...

Newbie

I go to Florida State College at Jacksonville. When i try to sign up, it says "Unfortunately, we couldn't confirm that you're a student. Please check your details and try again. If we still can't...

LeoRager

Community Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Por qué me han cobrado sin darme servicio?

Quiero saber porque se han cobrado de mi tarjeta de débito el costo depremium para universitarios desde el 30 de Octubre y al dia de hoy no me han dado el servicio. Mi cuenta aparece como FREE. Ya hablé con mi banco y el cargo lo hizo spotify dicen q...

Newbie

Quiero saber porque se han cobrado de mi tarjeta de débito el costo depremium para universitarios desde el 30 de Octubre y al dia de hoy no me han dado el servicio. Mi cuenta aparece como FREE. Ya ha...

207 Views

0 replies

0 likes

  • 207 Views
  • 0 replies
  • 0 likes

Re: college student discount changed to regular premium

Hi, my account switched back from student account to the regular premium account without anyone telling me in advance. There was no email either from Unidays or Sportify.Any chance I get that money back? Thanks, B

Newbie

Hi,  my account switched back from student account to the regular premium account without anyone telling me in advance. There was no email either from Unidays or Sportify. Any chance I get that...

207 Views

0 replies

0 likes

  • 207 Views
  • 0 replies
  • 0 likes

Desconto universitário

Fui tentar o desconto universitário, e eu ainda não era Premium, foi cobrado 8,50 mas na hora de enviar comprovantes de que sou um estudante houve erro e não voltou mais pra essa janela, e quando loguei dnv no Spotify, não havia o Premium nem nada, m...

Newbie

Fui tentar o desconto universitário, e eu ainda não era Premium, foi cobrado 8,50 mas na hora de enviar comprovantes de que sou um estudante houve erro e não voltou mais pra essa janela, e quando log...

210 Views

0 replies

0 likes

  • 210 Views
  • 0 replies
  • 0 likes

Student discount for international students

Hi there.I wanted to subscribe for the premium account with a student discount. It became a bit complicated because i am from Turkey, studying in Germany. My parents support me financially so i am using their credit card from Turkey. When i wanted to...

Casual Listener

Hi there. I wanted to subscribe for the premium account with a student discount. It became a bit complicated because i am from Turkey, studying in Germany. My parents support me financially so i am ...

-Venus

Casual Listener

6797 Views

4 replies

2 likes

  • 6797 Views
  • 4 replies
  • 2 likes

CUENTA DE UNIVERSITARIO

ME COBRÓ LOS $50 A MI CUENTA DE BANCO PERO A LA HORA DE VERIFICAR QUE SOY UNIVERSITARIO TUVE PROBLEMAS Y NO HE PODIDO REGRESAR AL LINK QUE ME REDIRIGIÓ, ¿QUÉ PUEDO HACER?

Newbie

ME COBRÓ LOS $50 A MI CUENTA DE BANCO PERO A LA HORA DE VERIFICAR QUE SOY UNIVERSITARIO TUVE PROBLEMAS Y NO HE PODIDO REGRESAR AL LINK QUE ME REDIRIGIÓ, ¿QUÉ PUEDO HACER? 

239 Views

0 replies

0 likes

  • 239 Views
  • 0 replies
  • 0 likes

Superuser Contribution declined but charged

i tried upgrading to student premium but it says i cant. and it charged my credit. i tried again and it still got declined and charged! why is that??

Newbie

i tried upgrading to student premium but it says i cant. and it charged my credit. i tried again and it still got declined and charged! why is that??  

MonicaM_Bogota

Roadie

286 Views

1 replies

0 likes

  • 286 Views
  • 1 replies
  • 0 likes

3x Paid and dont get premium

I tried subscription with a student discount but when i was able to upload a picture of my ID there's nothing happened. I tried it 3 times and every time Spotify took money from my account. Now I'm out of money and with no premium.I dont know what is...

Newbie

I tried subscription with a student discount but when i was able to upload a picture of my ID there's nothing happened. I tried it 3 times and every time Spotify took money from my account. Now I'm o...

206 Views

0 replies

0 likes

  • 206 Views
  • 0 replies
  • 0 likes

Student discount Back log

Hi, I recently realised that I could use my Student discount. I've been paying for premium access for a while now. Is there a way I could get a partial refund of this? Thanks!

Casual Listener

Hi,    I recently realised that I could use my Student discount. I've been paying for premium access for a while now. Is there a way I could get a partial refund of this?    T...

Pacificboy

Newbie

329 Views

3 replies

0 likes

  • 329 Views
  • 3 replies
  • 0 likes

Can't use Spotify Student with Paypal.

Hey there, it appears that this combination just doesnt work. As i read some stuff about Spotify Student it even said that it wouldn't work at the moment. But there was nothing else about it. I'd like to know how long this will take to work again. An...

Casual Listener

Hey there,   it appears that this combination just doesnt work. As i read some stuff about Spotify Student it even said that it wouldn't work at the moment. But there was nothing else about it...

Simon7894

Casual Listener

337 Views

2 replies

0 likes

  • 337 Views
  • 2 replies
  • 0 likes

Problem with subscription

I tried subscription with a student discount but when i was able to upload a picture of my ID there's nothing happened. I tried it 3 times and every time Spotify took money from my account. Now I'm out of money and with no premium.

Newbie

I tried subscription with a student discount but when i was able to upload a picture of my ID there's nothing happened. I tried it 3 times and every time Spotify took money from my account. Now I'm o...

189 Views

0 replies

0 likes

  • 189 Views
  • 0 replies
  • 0 likes

Premium for students

I’m premium and I should pay %50 less money. But I pay more than %50 of normal price. I don’t care 1 or 2 dolars but I want to why. Beacause they say %50 discount for students.

Visitor

I’m premium and I should pay %50 less money. But I pay more than %50 of normal price. I don’t care 1 or 2 dolars but I want to why. Beacause they say %50 discount for students.

182 Views

0 replies

0 likes

  • 182 Views
  • 0 replies
  • 0 likes