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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9192 Views

5 replies

0 likes

Premium for Students
  • 9192 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14201 Views

10 replies

2 likes

Premium for Students
  • 14201 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23779 Views

11 replies

1 likes

Premium for Students
  • 23779 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167869 Views

110 replies

148 likes

Premium for Students
  • 167869 Views
  • 110 replies
  • 148 likes

Duplicate Charge

I used PayMaya for student discount and it charged me 3x the payment which is 65 x 3 = PHP 195. Kindly check the system. I wanna know if the subscription will be counted for 3 months. I'm okay with that otherwise I want a refund. 3 months or refund. ...

Newbie

I used PayMaya for student discount and it charged me 3x the payment which is 65 x 3 = PHP 195. Kindly check the system. I wanna know if the subscription will be counted for 3 months. I'm okay with t...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

STUDENT PREMIUM

Hi, I have bought Student Premium account In Turkey and before I have verified my SheerID I paid my fee and Its charged! now I have to pay again to get my premium which Is hilarious can I get help and I want my money back in this circumstances! I do ...

Visitor

Hi, I have bought Student Premium account In Turkey and before I have verified my SheerID I paid my fee and Its charged! now I have to pay again to get my premium which Is hilarious can I get help an...

kejt_

Community Legend

236 Views

1 replies

0 likes

  • 236 Views
  • 1 replies
  • 0 likes

STUDENT DISCOUNT

I got an email from SheerID that confirmed that I'm enrolled to my Univerisity, and I had to press the button COMPLETE PURCHASE. Once I did that a pink page of Spotify opened and there was writte THE PAGE IS NO LONGER AVAILABLE.So now my acount still...

Visitor

I got an email from SheerID that confirmed that I'm enrolled to my Univerisity, and I had to press the button COMPLETE PURCHASE. Once I did that a pink page of Spotify opened and there was writte THE...

user-removed

Not applicable

610 Views

2 replies

0 likes

  • 610 Views
  • 2 replies
  • 0 likes

Student premium differences - problem

All of my fellow student get an offer for sudent premium of 2.99 euros per month while I get an offer of 3.49 euros per month (again for student premium). What is going on?

Newbie

All of my fellow student get an offer for sudent premium of 2.99 euros per month while I get an offer of 3.49 euros per month (again for student premium). What is going on?

Maxim

Spotify Star

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

Money back...

Hey Spotify,I came to buy spotify for college students. But thought it was crazy for all the students, and I can say, but I would like to have my money back. What should I do?

Newbie

Hey Spotify, I came to buy spotify for college students. But thought it was crazy for all the students, and I can say, but I would like to have my money back. What should I do?

Jacob

Community Legend

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

2 months and still no word on if my university is accredited

I am a student. No, really, I am. I go to classes, I pay tuition, and in a couple of years I'll graduate. I submitted the form two months ago to get my university 'accredited' by Spotify and there has been NO WORD so far. I like using Spotify and wou...

Newbie

I am a student.  No, really, I am.  I go to classes, I pay tuition, and in a couple of years I'll graduate.  I submitted the form two months ago to get my university 'accredited' by Sp...

user-removed

Not applicable

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Plano Estudante, fui cobrada mas não recebi nenhuma confimação

Olá, fiz o meu plano estudante no dia 04/11/07, fui cobrada no meu cartão de crédito o valor de 8 e pouco sendo que não recebi nenhuma confirmação no email de nada e a minha está ainda com o plano free e não indica nada como se eu nem tivesse feito e...

Newbie

Olá, fiz o meu plano estudante no dia 04/11/07, fui cobrada no meu cartão de crédito o valor de 8 e pouco sendo que não recebi nenhuma confirmação no email de nada e a minha está ainda com o plano fr...

201 Views

0 replies

0 likes

  • 201 Views
  • 0 replies
  • 0 likes

payment issues

I was registered as a student for 12 months and then reapplied upon recieving the email and was approved before my account expired but was still charged the full premium price. How can I correct this?

Newbie

I was registered as a student for 12 months and then reapplied upon recieving the email and was approved before my account expired but was still charged the full premium price. How can I correct this...

221 Views

0 replies

0 likes

  • 221 Views
  • 0 replies
  • 0 likes

Me han cobrado un pago que he cancelado

Hola! Estaba poniendome el plan premium de estudiantes pero como no tenía los documentos que piden para verificar la universidad a mano pues no la he completado. Resulta que me labhan cobradl y sigo siendo cuenta free. Por favor solucionenme el probl...

Casual Listener

Hola! Estaba poniendome el plan premium de estudiantes pero como no tenía los documentos que piden para verificar la universidad a mano pues no la he completado. Resulta que me labhan cobradl y sigo ...

216 Views

0 replies

0 likes

  • 216 Views
  • 0 replies
  • 0 likes

charged but without premium account

Hi, i was trying to complete my enrollement or supcription online for the student plant, they asked me for my card # they said in the web page YOU WON'T CHARGE UNTIL THE ENROLLEMENT IS COMPLETED, I hit next and INMEDIATELY I received the text and ema...

Newbie

Hi, i was trying to complete my enrollement or supcription online for the student plant, they asked me for my card # they said in the web page YOU WON'T CHARGE UNTIL THE ENROLLEMENT IS COMPLETED, I h...

jsannn

Community Legend

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Student +Hulu with Kids?

I have the Student + Hulu plan. I'm wondering two things. 1. Can I share this login with my kids?2. If not, if I upgrade to family premium:Does the student discount still apply?Do I lose Hulu?

Newbie

I have the Student + Hulu plan. I'm wondering two things.   1. Can I share this login with my kids? 2. If not, if I upgrade to family premium: Does the student discount still appl...

224 Views

0 replies

0 likes

  • 224 Views
  • 0 replies
  • 0 likes

Premium

I bought student premium but i don't have premium. Fee received two times , so i boughr premium 2 time but i can't use premium. Please help me

Newbie

I bought student premium but i don't have premium. Fee received two times , so i boughr premium 2 time but i can't use premium. Please help me 

LeoRager

Community Legend

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

Quando eu sei que meu plano de estudando foi aceito?

Olá, Faz quase um mês que solicitei meu desconto de estudante e ainda não recebi nenhuma resposta e não tenho nem ideia do status da solicitação. Ja fui tarifado pelo preço cheio. Serei novamente??Aguardo.

Newbie

Olá, Faz quase um mês que solicitei meu desconto de estudante e ainda não recebi nenhuma resposta e não tenho nem ideia do status da solicitação.  Ja fui tarifado pelo preço cheio. Serei novame...

250 Views

0 replies

0 likes

  • 250 Views
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  • 0 likes

Re: Cancel Pending Payment

Hey, I applied for a student premium but decided to not get it, but there is $5.99 pending, but I don’t have or want the premium. How do I get my money back??

Newbie

Hey, I applied for a student premium but decided to not get it, but there is $5.99 pending, but I don’t have or want the premium. How do I get my money back?? 

Maxim

Spotify Star

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

studying in Sweden at Komvux

I'm Swedish and I've been a customer for a long time. I'm now studying at Åsö-vuxengymnasium in Stockholm as a Komvux-student. I'm a mecenat card holder and I get student money support from CSN every month. I'd like to get the student discount premiu...

Newbie

I'm Swedish and I've been a customer for a long time. I'm now studying at Åsö-vuxengymnasium in Stockholm as a Komvux-student. I'm a mecenat card holder and I get student money support from CSN every...

Vikeskär

Newbie

2685 Views

9 replies

1 likes

  • 2685 Views
  • 9 replies
  • 1 likes

Student discount verification

How long does the verification process for student account take? 

Newbie

How long does the verification process for student account take? 

Maxim

Spotify Star

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Hulu stopped working

I've had Spotify student for around a year and I connected my account to Hulu with no issues soon after that offer came out. Today when I tried to use Hulu, I wasn't a paid member anymore. I checked my Spotify account and it had removed my student di...

Newbie

I've had Spotify student for around a year and I connected my account to Hulu with no issues soon after that offer came out. Today when I tried to use Hulu, I wasn't a paid member anymore. I checked ...

user-removed

Not applicable

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Superuser Contribution Envio de documentos

Não consigo enviar meus documentos pra aprovação do desconto para estudantes premium. O que devo fazer?

Newbie

Não consigo enviar meus documentos pra aprovação do desconto para estudantes  premium. O que devo fazer?

MonicaM_Bogota

Roadie

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error de cobro

Buen día, estaba haciendo mi pago para Spotify Universitario y ocurrio un error en mi ordenador pero este me hizo el cobro desde la tarjeta pero no terminé de llenar el formulario, ¿Qué debo hacer?Ya me comuniqué con mi banco y me dicen que no me pue...

Visitor

Buen día, estaba haciendo mi pago para Spotify Universitario y ocurrio un error en mi ordenador pero este me hizo el cobro desde la tarjeta pero no terminé de llenar el formulario, ¿Qué debo hacer? ...

MonicaM_Bogota

Roadie

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution PLAN UNIVERSITARIO ME COBRARON 2 VECES

Buenas tardes,tengo un cargo doble a mi tarjeta de credito y hulu todavia no verifica mi universidad para ver si soy apta para este plan, ¿como reclamo los cobros?

Newbie

Buenas tardes, tengo un cargo doble a mi tarjeta de credito y hulu todavia no verifica mi universidad para ver si soy apta para este plan, ¿como reclamo los cobros?

MonicaM_Bogota

Roadie

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes