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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

8509 Views

5 replies

0 likes

Premium for Students
  • 8509 Views
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AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

12263 Views

10 replies

2 likes

Premium for Students
  • 12263 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

22641 Views

11 replies

1 likes

Premium for Students
  • 22641 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

165678 Views

110 replies

148 likes

Premium for Students
  • 165678 Views
  • 110 replies
  • 148 likes

payment issues

I was registered as a student for 12 months and then reapplied upon recieving the email and was approved before my account expired but was still charged the full premium price. How can I correct this?

Newbie

I was registered as a student for 12 months and then reapplied upon recieving the email and was approved before my account expired but was still charged the full premium price. How can I correct this...

216 Views

0 replies

0 likes

  • 216 Views
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Me han cobrado un pago que he cancelado

Hola! Estaba poniendome el plan premium de estudiantes pero como no tenía los documentos que piden para verificar la universidad a mano pues no la he completado. Resulta que me labhan cobradl y sigo siendo cuenta free. Por favor solucionenme el probl...

Casual Listener

Hola! Estaba poniendome el plan premium de estudiantes pero como no tenía los documentos que piden para verificar la universidad a mano pues no la he completado. Resulta que me labhan cobradl y sigo ...

213 Views

0 replies

0 likes

  • 213 Views
  • 0 replies
  • 0 likes

charged but without premium account

Hi, i was trying to complete my enrollement or supcription online for the student plant, they asked me for my card # they said in the web page YOU WON'T CHARGE UNTIL THE ENROLLEMENT IS COMPLETED, I hit next and INMEDIATELY I received the text and ema...

Newbie

Hi, i was trying to complete my enrollement or supcription online for the student plant, they asked me for my card # they said in the web page YOU WON'T CHARGE UNTIL THE ENROLLEMENT IS COMPLETED, I h...

jsannn

Community Legend

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Student +Hulu with Kids?

I have the Student + Hulu plan. I'm wondering two things. 1. Can I share this login with my kids?2. If not, if I upgrade to family premium:Does the student discount still apply?Do I lose Hulu?

Newbie

I have the Student + Hulu plan. I'm wondering two things.   1. Can I share this login with my kids? 2. If not, if I upgrade to family premium: Does the student discount still appl...

219 Views

0 replies

0 likes

  • 219 Views
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  • 0 likes

Premium

I bought student premium but i don't have premium. Fee received two times , so i boughr premium 2 time but i can't use premium. Please help me

Newbie

I bought student premium but i don't have premium. Fee received two times , so i boughr premium 2 time but i can't use premium. Please help me 

LeoRager

Community Legend

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Quando eu sei que meu plano de estudando foi aceito?

Olá, Faz quase um mês que solicitei meu desconto de estudante e ainda não recebi nenhuma resposta e não tenho nem ideia do status da solicitação. Ja fui tarifado pelo preço cheio. Serei novamente??Aguardo.

Newbie

Olá, Faz quase um mês que solicitei meu desconto de estudante e ainda não recebi nenhuma resposta e não tenho nem ideia do status da solicitação.  Ja fui tarifado pelo preço cheio. Serei novame...

248 Views

0 replies

0 likes

  • 248 Views
  • 0 replies
  • 0 likes

Re: Cancel Pending Payment

Hey, I applied for a student premium but decided to not get it, but there is $5.99 pending, but I don’t have or want the premium. How do I get my money back??

Newbie

Hey, I applied for a student premium but decided to not get it, but there is $5.99 pending, but I don’t have or want the premium. How do I get my money back?? 

Maxim

Spotify Star

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

studying in Sweden at Komvux

I'm Swedish and I've been a customer for a long time. I'm now studying at Åsö-vuxengymnasium in Stockholm as a Komvux-student. I'm a mecenat card holder and I get student money support from CSN every month. I'd like to get the student discount premiu...

Newbie

I'm Swedish and I've been a customer for a long time. I'm now studying at Åsö-vuxengymnasium in Stockholm as a Komvux-student. I'm a mecenat card holder and I get student money support from CSN every...

Vikeskär

Newbie

2644 Views

9 replies

1 likes

  • 2644 Views
  • 9 replies
  • 1 likes

Student discount verification

How long does the verification process for student account take? 

Newbie

How long does the verification process for student account take? 

Maxim

Spotify Star

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Hulu stopped working

I've had Spotify student for around a year and I connected my account to Hulu with no issues soon after that offer came out. Today when I tried to use Hulu, I wasn't a paid member anymore. I checked my Spotify account and it had removed my student di...

Newbie

I've had Spotify student for around a year and I connected my account to Hulu with no issues soon after that offer came out. Today when I tried to use Hulu, I wasn't a paid member anymore. I checked ...

user-removed

Not applicable

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Superuser Contribution Envio de documentos

Não consigo enviar meus documentos pra aprovação do desconto para estudantes premium. O que devo fazer?

Newbie

Não consigo enviar meus documentos pra aprovação do desconto para estudantes  premium. O que devo fazer?

MonicaM_Bogota

Roadie

596 Views

1 replies

0 likes

  • 596 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error de cobro

Buen día, estaba haciendo mi pago para Spotify Universitario y ocurrio un error en mi ordenador pero este me hizo el cobro desde la tarjeta pero no terminé de llenar el formulario, ¿Qué debo hacer?Ya me comuniqué con mi banco y me dicen que no me pue...

Visitor

Buen día, estaba haciendo mi pago para Spotify Universitario y ocurrio un error en mi ordenador pero este me hizo el cobro desde la tarjeta pero no terminé de llenar el formulario, ¿Qué debo hacer? ...

MonicaM_Bogota

Roadie

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution PLAN UNIVERSITARIO ME COBRARON 2 VECES

Buenas tardes,tengo un cargo doble a mi tarjeta de credito y hulu todavia no verifica mi universidad para ver si soy apta para este plan, ¿como reclamo los cobros?

Newbie

Buenas tardes, tengo un cargo doble a mi tarjeta de credito y hulu todavia no verifica mi universidad para ver si soy apta para este plan, ¿como reclamo los cobros?

MonicaM_Bogota

Roadie

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Problemas plan estudiantes

Di mi tarjeta de crédito y se me realizó el cobro de 4.99 €. Más tarde, se me redirigió a una página llamada SheerID para verificar que soy estudiante y, al subir el expediente, la conexión se cayó. Ahora tengo un cobro de 4.99 €, una cuenta free tod...

Newbie

Di mi tarjeta de crédito y se me realizó el cobro de 4.99 €. Más tarde, se me redirigió a una página llamada SheerID para verificar que soy estudiante y, al subir el expediente, la conexión se cayó. ...

Albertogonzalez

Newbie

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Account Switched to Premium from Student

My account has switched from the student discount and I was charged the regular rate. I caught the system changing from the discount two months ago and fixxed it before it charged me. (Re-registering that I was a student I guess) However, it changed ...

Casual Listener

My account has switched from the student discount and I was charged the regular rate. I caught the system changing from the discount two months ago and fixxed it before it charged me. (Re-registering...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Lost faceboom accont and student subscription

I had the student subscription on my facebook account but i had to make a new facebook and i canceled the subscription on my first account but i cant get it back on my new account

Newbie

I had the student subscription on my facebook account but i had to make a new facebook and i canceled the subscription on my first account but i cant get it back on my new account

202 Views

0 replies

0 likes

  • 202 Views
  • 0 replies
  • 0 likes

Student discount problem

I used student discount for a month successfully. Now I tried to change the discount to my other user but it says that I already used it. I’m not trying to use it for two users at same time. What’s the problem?

Casual Listener

I used student discount for a month successfully. Now I tried to change the discount to my other user but it says that I already used it. I’m not trying to use it for two users at same time. What’s t...

Ttruu

Casual Listener

523 Views

4 replies

0 likes

  • 523 Views
  • 4 replies
  • 0 likes

Cancelling student discount subscription

I want to cancel my student discount for now, but I was wondering if I could get a refund for the last recurring payment that went through in my bank account. Since I'm choosing not to be on this subscription anymore, am I allowed to get my money bac...

Casual Listener

I want to cancel my student discount for now, but I was wondering if I could get a refund for the last recurring payment that went through in my bank account. Since I'm choosing not to be on this sub...

LordRollin

Community Legend

1381 Views

7 replies

0 likes

  • 1381 Views
  • 7 replies
  • 0 likes

Student Subscriptoon

Simple question we are simple School Students but we cant get the discount of College Students but how is it possible that Younger People Nerds to pay Full Price and normal Students do get the discount this is hinnestly unfair

Newbie

Simple question we are simple School Students but we cant get the discount of College Students but how is it possible that Younger People Nerds to pay Full Price and normal Students do get the d...

kejt_

Community Legend

269 Views

1 replies

0 likes

  • 269 Views
  • 1 replies
  • 0 likes

Studen

I tryied singing in on a student premium, i start putting my card info as they alway do, the nxt step is that. I ask for an ID. So i was like ok not now cus i dont have my ID yet. Then this morning i saw that i got charge $4.99 on spotify for a stude...

Newbie

I tryied singing in on a student premium, i start putting my card info as they alway do, the nxt step is that. I ask for an ID. So i was like ok not now cus i dont have my ID yet. Then this morning i...

Maxim

Spotify Star

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes