Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Newbie
10663 Views
6 replies
1 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
17243 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
26345 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
172579 Views
110 replies
148 likes
Hi!I am already using Spotify since two years. As I am a student I always used the discount. Now, suddelny it is the second time spotify chares 10 € from my account and I am loggend in as normal Premium User. When I go to: Change -> get student disco...
Hi! I am already using Spotify since two years. As I am a student I always used the discount. Now, suddelny it is the second time spotify chares 10 € from my account and I am loggend in as no...
310 Views
0 replies
0 likes
I am currently using Apple Music with my student discount but I wanted to switch to Spotify. But eveytime I try to sign up, it says it cannot find my name. But I’m using the same exact information with Apple and it’s working.
I am currently using Apple Music with my student discount but I wanted to switch to Spotify. But eveytime I try to sign up, it says it cannot find my name. But I’m using the same exact information wi...
380 Views
0 replies
0 likes
Recently just got charged today as a Premium plan user when I got charged last month on October 6th 4.99 as a student discount. ?! I never approved of such change nor did any changes.
Recently just got charged today as a Premium plan user when I got charged last month on October 6th 4.99 as a student discount. ?! I never approved of such change nor did any changes.
240 Views
0 replies
0 likes
I've been a Spotify user for a couple of years now and I started college about 2 months ago and I wanted to use the student discount but Spotify said I wasn't qualified. I think the problem here is that I was a family member user and some of the peop...
I've been a Spotify user for a couple of years now and I started college about 2 months ago and I wanted to use the student discount but Spotify said I wasn't qualified. I think the problem her...
Casual Listener
445 Views
2 replies
0 likes
I'm a student. I buy spotify premium. Premium account did not come to me. Why ?
I'm a student. I buy spotify premium. Premium account did not come to me. Why ?
Newbie
340 Views
1 replies
0 likes
Hey. I wanted to join to Students Premium, but university wasn’t founded, so I decided that I don’t want the Premium. But money from my bank account gone to Spotify. Now i have not spotify premium and I have not my money. How I can return my money?
Hey. I wanted to join to Students Premium, but university wasn’t founded, so I decided that I don’t want the Premium. But money from my bank account gone to Spotify. Now i have not spotify premium a...
Newbie
390 Views
2 replies
0 likes
where is the acredicated university list in Turkey for student discount. It is very interesting that you do not publish the list.Please share
where is the acredicated university list in Turkey for student discount. It is very interesting that you do not publish the list. Please share
398 Views
0 replies
0 likes
I used PayMaya for student discount and it charged me 3x the payment which is 65 x 3 = PHP 195. Kindly check the system. I wanna know if the subscription will be counted for 3 months. I'm okay with that otherwise I want a refund. 3 months or refund. ...
I used PayMaya for student discount and it charged me 3x the payment which is 65 x 3 = PHP 195. Kindly check the system. I wanna know if the subscription will be counted for 3 months. I'm okay with t...
411 Views
0 replies
0 likes
Hi, I have bought Student Premium account In Turkey and before I have verified my SheerID I paid my fee and Its charged! now I have to pay again to get my premium which Is hilarious can I get help and I want my money back in this circumstances! I do ...
Hi, I have bought Student Premium account In Turkey and before I have verified my SheerID I paid my fee and Its charged! now I have to pay again to get my premium which Is hilarious can I get help an...
Community Legend
247 Views
1 replies
0 likes
I got an email from SheerID that confirmed that I'm enrolled to my Univerisity, and I had to press the button COMPLETE PURCHASE. Once I did that a pink page of Spotify opened and there was writte THE PAGE IS NO LONGER AVAILABLE.So now my acount still...
I got an email from SheerID that confirmed that I'm enrolled to my Univerisity, and I had to press the button COMPLETE PURCHASE. Once I did that a pink page of Spotify opened and there was writte THE...
Not applicable
644 Views
2 replies
0 likes
All of my fellow student get an offer for sudent premium of 2.99 euros per month while I get an offer of 3.49 euros per month (again for student premium). What is going on?
All of my fellow student get an offer for sudent premium of 2.99 euros per month while I get an offer of 3.49 euros per month (again for student premium). What is going on?
Spotify Star
321 Views
1 replies
0 likes
Hey Spotify,I came to buy spotify for college students. But thought it was crazy for all the students, and I can say, but I would like to have my money back. What should I do?
Hey Spotify, I came to buy spotify for college students. But thought it was crazy for all the students, and I can say, but I would like to have my money back. What should I do?
Community Legend
297 Views
1 replies
0 likes
I am a student. No, really, I am. I go to classes, I pay tuition, and in a couple of years I'll graduate. I submitted the form two months ago to get my university 'accredited' by Spotify and there has been NO WORD so far. I like using Spotify and wou...
I am a student. No, really, I am. I go to classes, I pay tuition, and in a couple of years I'll graduate. I submitted the form two months ago to get my university 'accredited' by Sp...
Not applicable
475 Views
1 replies
0 likes
Olá, fiz o meu plano estudante no dia 04/11/07, fui cobrada no meu cartão de crédito o valor de 8 e pouco sendo que não recebi nenhuma confirmação no email de nada e a minha está ainda com o plano free e não indica nada como se eu nem tivesse feito e...
Olá, fiz o meu plano estudante no dia 04/11/07, fui cobrada no meu cartão de crédito o valor de 8 e pouco sendo que não recebi nenhuma confirmação no email de nada e a minha está ainda com o plano fr...
202 Views
0 replies
0 likes
I was registered as a student for 12 months and then reapplied upon recieving the email and was approved before my account expired but was still charged the full premium price. How can I correct this?
I was registered as a student for 12 months and then reapplied upon recieving the email and was approved before my account expired but was still charged the full premium price. How can I correct this...
233 Views
0 replies
0 likes
Hola! Estaba poniendome el plan premium de estudiantes pero como no tenía los documentos que piden para verificar la universidad a mano pues no la he completado. Resulta que me labhan cobradl y sigo siendo cuenta free. Por favor solucionenme el probl...
Hola! Estaba poniendome el plan premium de estudiantes pero como no tenía los documentos que piden para verificar la universidad a mano pues no la he completado. Resulta que me labhan cobradl y sigo ...
222 Views
0 replies
0 likes
Hi, i was trying to complete my enrollement or supcription online for the student plant, they asked me for my card # they said in the web page YOU WON'T CHARGE UNTIL THE ENROLLEMENT IS COMPLETED, I hit next and INMEDIATELY I received the text and ema...
Hi, i was trying to complete my enrollement or supcription online for the student plant, they asked me for my card # they said in the web page YOU WON'T CHARGE UNTIL THE ENROLLEMENT IS COMPLETED, I h...
Community Legend
367 Views
1 replies
0 likes
I have the Student + Hulu plan. I'm wondering two things. 1. Can I share this login with my kids?2. If not, if I upgrade to family premium:Does the student discount still apply?Do I lose Hulu?
I have the Student + Hulu plan. I'm wondering two things. 1. Can I share this login with my kids? 2. If not, if I upgrade to family premium: Does the student discount still appl...
235 Views
0 replies
0 likes
I bought student premium but i don't have premium. Fee received two times , so i boughr premium 2 time but i can't use premium. Please help me
I bought student premium but i don't have premium. Fee received two times , so i boughr premium 2 time but i can't use premium. Please help me
Community Legend
335 Views
1 replies
0 likes
Olá, Faz quase um mês que solicitei meu desconto de estudante e ainda não recebi nenhuma resposta e não tenho nem ideia do status da solicitação. Ja fui tarifado pelo preço cheio. Serei novamente??Aguardo.
Olá, Faz quase um mês que solicitei meu desconto de estudante e ainda não recebi nenhuma resposta e não tenho nem ideia do status da solicitação. Ja fui tarifado pelo preço cheio. Serei novame...
260 Views
0 replies
0 likes
