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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9864 Views

6 replies

1 likes

Premium for Students
  • 9864 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15640 Views

10 replies

2 likes

Premium for Students
  • 15640 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25071 Views

11 replies

1 likes

Premium for Students
  • 25071 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

170319 Views

110 replies

148 likes

Premium for Students
  • 170319 Views
  • 110 replies
  • 148 likes

Recently charged for Premium when I've had the Student plan for the past year..?!

Recently just got charged today as a Premium plan user when I got charged last month on October 6th 4.99 as a student discount. ?! I never approved of such change nor did any changes.

Newbie

Recently just got charged today as a Premium plan user when I got charged last month on October 6th 4.99 as a student discount. ?! I never approved of such change nor did any changes. 

236 Views

0 replies

0 likes

  • 236 Views
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Can't access Spotify student discount

I've been a Spotify user for a couple of years now and I started college about 2 months ago and I wanted to use the student discount but Spotify said I wasn't qualified. I think the problem here is that I was a family member user and some of the peop...

Casual Listener

I've been a Spotify user for a couple of years now and I started college about 2 months ago and I wanted to use the student discount but Spotify said  I wasn't qualified. I think the problem her...

ozandh

Casual Listener

438 Views

2 replies

0 likes

  • 438 Views
  • 2 replies
  • 0 likes

Student Spotify Problem

I'm a student. I buy spotify premium. Premium account did not come to me. Why ?

Newbie

I'm a student. I buy spotify premium. Premium account did not come to me.  Why ?  

Pipperflipjones

Newbie

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Student Spotify

Hey. I wanted to join to Students Premium, but university wasn’t founded, so I decided that I don’t want the Premium. But money from my bank account gone to Spotify. Now i have not spotify premium and I have not my money. How I can return my money?

Newbie

Hey. I wanted to join to Students Premium, but university wasn’t founded, so I decided that I don’t want the Premium. But money from my bank account gone to Spotify. Now i have not spotify premium a...

Caalvarezb

Newbie

382 Views

2 replies

0 likes

  • 382 Views
  • 2 replies
  • 0 likes

where is the acredicated university list

where is the acredicated university list in Turkey for student discount. It is very interesting that you do not publish the list.Please share

Newbie

where is the acredicated university list in Turkey for student discount. It is very interesting that you do not publish the list. Please share

385 Views

0 replies

0 likes

  • 385 Views
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Duplicate Charge

I used PayMaya for student discount and it charged me 3x the payment which is 65 x 3 = PHP 195. Kindly check the system. I wanna know if the subscription will be counted for 3 months. I'm okay with that otherwise I want a refund. 3 months or refund. ...

Newbie

I used PayMaya for student discount and it charged me 3x the payment which is 65 x 3 = PHP 195. Kindly check the system. I wanna know if the subscription will be counted for 3 months. I'm okay with t...

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes

STUDENT PREMIUM

Hi, I have bought Student Premium account In Turkey and before I have verified my SheerID I paid my fee and Its charged! now I have to pay again to get my premium which Is hilarious can I get help and I want my money back in this circumstances! I do ...

Visitor

Hi, I have bought Student Premium account In Turkey and before I have verified my SheerID I paid my fee and Its charged! now I have to pay again to get my premium which Is hilarious can I get help an...

kejt_

Community Legend

241 Views

1 replies

0 likes

  • 241 Views
  • 1 replies
  • 0 likes

STUDENT DISCOUNT

I got an email from SheerID that confirmed that I'm enrolled to my Univerisity, and I had to press the button COMPLETE PURCHASE. Once I did that a pink page of Spotify opened and there was writte THE PAGE IS NO LONGER AVAILABLE.So now my acount still...

Visitor

I got an email from SheerID that confirmed that I'm enrolled to my Univerisity, and I had to press the button COMPLETE PURCHASE. Once I did that a pink page of Spotify opened and there was writte THE...

user-removed

Not applicable

620 Views

2 replies

0 likes

  • 620 Views
  • 2 replies
  • 0 likes

Student premium differences - problem

All of my fellow student get an offer for sudent premium of 2.99 euros per month while I get an offer of 3.49 euros per month (again for student premium). What is going on?

Newbie

All of my fellow student get an offer for sudent premium of 2.99 euros per month while I get an offer of 3.49 euros per month (again for student premium). What is going on?

Maxim

Spotify Star

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes

Money back...

Hey Spotify,I came to buy spotify for college students. But thought it was crazy for all the students, and I can say, but I would like to have my money back. What should I do?

Newbie

Hey Spotify, I came to buy spotify for college students. But thought it was crazy for all the students, and I can say, but I would like to have my money back. What should I do?

Jacob

Community Legend

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

2 months and still no word on if my university is accredited

I am a student. No, really, I am. I go to classes, I pay tuition, and in a couple of years I'll graduate. I submitted the form two months ago to get my university 'accredited' by Spotify and there has been NO WORD so far. I like using Spotify and wou...

Newbie

I am a student.  No, really, I am.  I go to classes, I pay tuition, and in a couple of years I'll graduate.  I submitted the form two months ago to get my university 'accredited' by Sp...

user-removed

Not applicable

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Plano Estudante, fui cobrada mas não recebi nenhuma confimação

Olá, fiz o meu plano estudante no dia 04/11/07, fui cobrada no meu cartão de crédito o valor de 8 e pouco sendo que não recebi nenhuma confirmação no email de nada e a minha está ainda com o plano free e não indica nada como se eu nem tivesse feito e...

Newbie

Olá, fiz o meu plano estudante no dia 04/11/07, fui cobrada no meu cartão de crédito o valor de 8 e pouco sendo que não recebi nenhuma confirmação no email de nada e a minha está ainda com o plano fr...

201 Views

0 replies

0 likes

  • 201 Views
  • 0 replies
  • 0 likes

payment issues

I was registered as a student for 12 months and then reapplied upon recieving the email and was approved before my account expired but was still charged the full premium price. How can I correct this?

Newbie

I was registered as a student for 12 months and then reapplied upon recieving the email and was approved before my account expired but was still charged the full premium price. How can I correct this...

227 Views

0 replies

0 likes

  • 227 Views
  • 0 replies
  • 0 likes

Me han cobrado un pago que he cancelado

Hola! Estaba poniendome el plan premium de estudiantes pero como no tenía los documentos que piden para verificar la universidad a mano pues no la he completado. Resulta que me labhan cobradl y sigo siendo cuenta free. Por favor solucionenme el probl...

Casual Listener

Hola! Estaba poniendome el plan premium de estudiantes pero como no tenía los documentos que piden para verificar la universidad a mano pues no la he completado. Resulta que me labhan cobradl y sigo ...

220 Views

0 replies

0 likes

  • 220 Views
  • 0 replies
  • 0 likes

charged but without premium account

Hi, i was trying to complete my enrollement or supcription online for the student plant, they asked me for my card # they said in the web page YOU WON'T CHARGE UNTIL THE ENROLLEMENT IS COMPLETED, I hit next and INMEDIATELY I received the text and ema...

Newbie

Hi, i was trying to complete my enrollement or supcription online for the student plant, they asked me for my card # they said in the web page YOU WON'T CHARGE UNTIL THE ENROLLEMENT IS COMPLETED, I h...

jsannn

Community Legend

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Student +Hulu with Kids?

I have the Student + Hulu plan. I'm wondering two things. 1. Can I share this login with my kids?2. If not, if I upgrade to family premium:Does the student discount still apply?Do I lose Hulu?

Newbie

I have the Student + Hulu plan. I'm wondering two things.   1. Can I share this login with my kids? 2. If not, if I upgrade to family premium: Does the student discount still appl...

231 Views

0 replies

0 likes

  • 231 Views
  • 0 replies
  • 0 likes

Premium

I bought student premium but i don't have premium. Fee received two times , so i boughr premium 2 time but i can't use premium. Please help me

Newbie

I bought student premium but i don't have premium. Fee received two times , so i boughr premium 2 time but i can't use premium. Please help me 

LeoRager

Community Legend

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Quando eu sei que meu plano de estudando foi aceito?

Olá, Faz quase um mês que solicitei meu desconto de estudante e ainda não recebi nenhuma resposta e não tenho nem ideia do status da solicitação. Ja fui tarifado pelo preço cheio. Serei novamente??Aguardo.

Newbie

Olá, Faz quase um mês que solicitei meu desconto de estudante e ainda não recebi nenhuma resposta e não tenho nem ideia do status da solicitação.  Ja fui tarifado pelo preço cheio. Serei novame...

253 Views

0 replies

0 likes

  • 253 Views
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  • 0 likes

Re: Cancel Pending Payment

Hey, I applied for a student premium but decided to not get it, but there is $5.99 pending, but I don’t have or want the premium. How do I get my money back??

Newbie

Hey, I applied for a student premium but decided to not get it, but there is $5.99 pending, but I don’t have or want the premium. How do I get my money back?? 

Maxim

Spotify Star

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

studying in Sweden at Komvux

I'm Swedish and I've been a customer for a long time. I'm now studying at Åsö-vuxengymnasium in Stockholm as a Komvux-student. I'm a mecenat card holder and I get student money support from CSN every month. I'd like to get the student discount premiu...

Newbie

I'm Swedish and I've been a customer for a long time. I'm now studying at Åsö-vuxengymnasium in Stockholm as a Komvux-student. I'm a mecenat card holder and I get student money support from CSN every...

Vikeskär

Newbie

2725 Views

9 replies

1 likes

  • 2725 Views
  • 9 replies
  • 1 likes