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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

19802 Views

11 replies

1 likes

Premium for Students
  • 19802 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

v20charlie

Newbie

160672 Views

109 replies

147 likes

Premium for Students
  • 160672 Views
  • 109 replies
  • 147 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

36617 Views

19 replies

1 likes

Premium for Students
  • 36617 Views
  • 19 replies
  • 1 likes

Spotify Premium

I created a spotify student premium account a couple of weeks ago. I downloaded the app on my phone and created playlists and everything was fine. I then downloaded the app on my macbook last night and went to log in and realized I forgot my password...

Newbie

I created a spotify student premium account a couple of weeks ago. I downloaded the app on my phone and created playlists and everything was fine.    I then downloaded the app on my macbo...

239 Views

0 replies

0 likes

  • 239 Views
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  • 0 likes

Can't pay for student discount premium with a debit card

Hello, Does anyone know if I could use my debit card to pay for spotify premium or not? It seems to accept credit cards only. SOS!!

Newbie

Hello,  Does anyone know if I could use my debit card to pay for spotify premium or not? It seems to accept credit cards only. SOS!!

Maxim

Spotify Star

917 Views

1 replies

1 likes

  • 917 Views
  • 1 replies
  • 1 likes

Premium account problem

I have bought premium account for students, i sent the document by email, the price has taken from my credit card. But today i cant use premium account what is the problem

Newbie

I have bought premium account for students, i sent the document by email, the price has taken from my credit card. But today i cant use premium account what is the problem

bettyboob4242

Newbie

324 Views

2 replies

0 likes

  • 324 Views
  • 2 replies
  • 0 likes

Payment

I am a student and am usually charged no more then $6 for Spotify a month. I am still technically a student but they charged me almost $11, as it would be without the student discount. I am angered about this due to shortage of money right now, and r...

Newbie

I am a student and am usually charged no more then $6 for Spotify a month. I am still technically a student but they charged me almost $11, as it would be without the student discount. I am angered a...

277 Views

0 replies

0 likes

  • 277 Views
  • 0 replies
  • 0 likes

Student Discount Does not work

Hi!I am already using Spotify since two years. As I am a student I always used the discount. Now, suddelny it is the second time spotify chares 10 € from my account and I am loggend in as normal Premium User. When I go to: Change -> get student disco...

Newbie

Hi! I am already using Spotify since two years.  As I am a student I always used the discount. Now, suddelny it is the second time spotify chares 10 € from my account and I am loggend in as no...

275 Views

0 replies

0 likes

  • 275 Views
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Spotify won’t recognize my student email?

I am currently using Apple Music with my student discount but I wanted to switch to Spotify. But eveytime I try to sign up, it says it cannot find my name. But I’m using the same exact information with Apple and it’s working.

Newbie

I am currently using Apple Music with my student discount but I wanted to switch to Spotify. But eveytime I try to sign up, it says it cannot find my name. But I’m using the same exact information wi...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Recently charged for Premium when I've had the Student plan for the past year..?!

Recently just got charged today as a Premium plan user when I got charged last month on October 6th 4.99 as a student discount. ?! I never approved of such change nor did any changes.

Newbie

Recently just got charged today as a Premium plan user when I got charged last month on October 6th 4.99 as a student discount. ?! I never approved of such change nor did any changes. 

210 Views

0 replies

0 likes

  • 210 Views
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Can't access Spotify student discount

I've been a Spotify user for a couple of years now and I started college about 2 months ago and I wanted to use the student discount but Spotify said I wasn't qualified. I think the problem here is that I was a family member user and some of the peop...

Casual Listener

I've been a Spotify user for a couple of years now and I started college about 2 months ago and I wanted to use the student discount but Spotify said  I wasn't qualified. I think the problem her...

ozandh

Casual Listener

361 Views

2 replies

0 likes

  • 361 Views
  • 2 replies
  • 0 likes

Student Spotify Problem

I'm a student. I buy spotify premium. Premium account did not come to me. Why ?

Newbie

I'm a student. I buy spotify premium. Premium account did not come to me.  Why ?  

Pipperflipjones

Newbie

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

Student Spotify

Hey. I wanted to join to Students Premium, but university wasn’t founded, so I decided that I don’t want the Premium. But money from my bank account gone to Spotify. Now i have not spotify premium and I have not my money. How I can return my money?

Newbie

Hey. I wanted to join to Students Premium, but university wasn’t founded, so I decided that I don’t want the Premium. But money from my bank account gone to Spotify. Now i have not spotify premium a...

Caalvarezb

Newbie

327 Views

2 replies

0 likes

  • 327 Views
  • 2 replies
  • 0 likes

where is the acredicated university list

where is the acredicated university list in Turkey for student discount. It is very interesting that you do not publish the list.Please share

Newbie

where is the acredicated university list in Turkey for student discount. It is very interesting that you do not publish the list. Please share

349 Views

0 replies

0 likes

  • 349 Views
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Duplicate Charge

I used PayMaya for student discount and it charged me 3x the payment which is 65 x 3 = PHP 195. Kindly check the system. I wanna know if the subscription will be counted for 3 months. I'm okay with that otherwise I want a refund. 3 months or refund. ...

Newbie

I used PayMaya for student discount and it charged me 3x the payment which is 65 x 3 = PHP 195. Kindly check the system. I wanna know if the subscription will be counted for 3 months. I'm okay with t...

377 Views

0 replies

0 likes

  • 377 Views
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  • 0 likes

STUDENT PREMIUM

Hi, I have bought Student Premium account In Turkey and before I have verified my SheerID I paid my fee and Its charged! now I have to pay again to get my premium which Is hilarious can I get help and I want my money back in this circumstances! I do ...

Visitor

Hi, I have bought Student Premium account In Turkey and before I have verified my SheerID I paid my fee and Its charged! now I have to pay again to get my premium which Is hilarious can I get help an...

kejt_

Community Legend

203 Views

1 replies

0 likes

  • 203 Views
  • 1 replies
  • 0 likes

STUDENT DISCOUNT

I got an email from SheerID that confirmed that I'm enrolled to my Univerisity, and I had to press the button COMPLETE PURCHASE. Once I did that a pink page of Spotify opened and there was writte THE PAGE IS NO LONGER AVAILABLE.So now my acount still...

Visitor

I got an email from SheerID that confirmed that I'm enrolled to my Univerisity, and I had to press the button COMPLETE PURCHASE. Once I did that a pink page of Spotify opened and there was writte THE...

user-removed

Not applicable

531 Views

2 replies

0 likes

  • 531 Views
  • 2 replies
  • 0 likes

Student premium differences - problem

All of my fellow student get an offer for sudent premium of 2.99 euros per month while I get an offer of 3.49 euros per month (again for student premium). What is going on?

Newbie

All of my fellow student get an offer for sudent premium of 2.99 euros per month while I get an offer of 3.49 euros per month (again for student premium). What is going on?

Maxim

Spotify Star

266 Views

1 replies

0 likes

  • 266 Views
  • 1 replies
  • 0 likes

Money back...

Hey Spotify,I came to buy spotify for college students. But thought it was crazy for all the students, and I can say, but I would like to have my money back. What should I do?

Newbie

Hey Spotify, I came to buy spotify for college students. But thought it was crazy for all the students, and I can say, but I would like to have my money back. What should I do?

Jacob

Community Legend

257 Views

1 replies

0 likes

  • 257 Views
  • 1 replies
  • 0 likes

2 months and still no word on if my university is accredited

I am a student. No, really, I am. I go to classes, I pay tuition, and in a couple of years I'll graduate. I submitted the form two months ago to get my university 'accredited' by Spotify and there has been NO WORD so far. I like using Spotify and wou...

Newbie

I am a student.  No, really, I am.  I go to classes, I pay tuition, and in a couple of years I'll graduate.  I submitted the form two months ago to get my university 'accredited' by Sp...

user-removed

Not applicable

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Plano Estudante, fui cobrada mas não recebi nenhuma confimação

Olá, fiz o meu plano estudante no dia 04/11/07, fui cobrada no meu cartão de crédito o valor de 8 e pouco sendo que não recebi nenhuma confirmação no email de nada e a minha está ainda com o plano free e não indica nada como se eu nem tivesse feito e...

Newbie

Olá, fiz o meu plano estudante no dia 04/11/07, fui cobrada no meu cartão de crédito o valor de 8 e pouco sendo que não recebi nenhuma confirmação no email de nada e a minha está ainda com o plano fr...

187 Views

0 replies

0 likes

  • 187 Views
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  • 0 likes

payment issues

I was registered as a student for 12 months and then reapplied upon recieving the email and was approved before my account expired but was still charged the full premium price. How can I correct this?

Newbie

I was registered as a student for 12 months and then reapplied upon recieving the email and was approved before my account expired but was still charged the full premium price. How can I correct this...

192 Views

0 replies

0 likes

  • 192 Views
  • 0 replies
  • 0 likes

Me han cobrado un pago que he cancelado

Hola! Estaba poniendome el plan premium de estudiantes pero como no tenía los documentos que piden para verificar la universidad a mano pues no la he completado. Resulta que me labhan cobradl y sigo siendo cuenta free. Por favor solucionenme el probl...

Casual Listener

Hola! Estaba poniendome el plan premium de estudiantes pero como no tenía los documentos que piden para verificar la universidad a mano pues no la he completado. Resulta que me labhan cobradl y sigo ...

196 Views

0 replies

0 likes

  • 196 Views
  • 0 replies
  • 0 likes