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Doble cobro en tarjeta en dos meses seguidos.

Doble cobro en tarjeta en dos meses seguidos.

Hola, queria saber porqué Spotify me ha cobrado 9,99€ y al dia siguiente que me suscribí al descuento para estudiantes me cobraron 4,99€. Esa factura no debería de ser cobrada el mes siguiente?

Gracias

 

Ok and now I'm going to try explain this in English

Hi, I want to know why Spotify has charged me 9,99€ and the next day that I subscribed to a student discount they charged me 4,99€. This subscription doesn't has to be charged in May?

Thank you ando sorry for my English

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1 Reply

Hey @Izaskkunn28, welcome to the community!

 

Your English is great 🙂

 

Sounds like you might have two Spotify accounts set up with your information. I suggest checking for multiple accounts following these steps.

 

If you find two Premium accounts, you can cancel the one that doesn't have the discount to avoid more double payments.

 

Let me know how it goes.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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