I cant complete my student payment it’s says unsubscribed when i try to pay

[#1]

I am late to renewing the student plan by month approximately and i cant pay its says unsubscribeed when i pay through my mobile

[Elena]

Hey there!

Thanks for reaching out to us and welcome to the Community!

We'd recommend starting off by giving this a try in an incognito window or using a different browser.

If your issue persists, it might be a good idea to use a different network and turn off your VPN if you're using one.

Lastly, if you still can't restart your student subscription, could you send us a screenshot of the error message you're getting, just be sure not to include any personal info?

We'll be on the lookout for your update.