Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Newbie
10751 Views
6 replies
1 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
17549 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
26550 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
172920 Views
110 replies
148 likes
I want to get the premium for students but when i try to subscribe the page doesnt work and it shows it as an error so i cannot proceed
I want to get the premium for students but when i try to subscribe the page doesnt work and it shows it as an error so i cannot proceed
Moderator
764 Views
4 replies
1 likes
PlanPremium for StudentCountryChileDevicePC/AndroidOperating SystemWindows, Android 12 My Question or IssueI am 17 years old, but I am going to enroll in a university accredited by SheerID, once I am enrolle
Plan Premium for Student Country Chile Device PC/Android Operating System Windows, Android 12 My Question or Issue I am 17 years old, but I am going to enroll in a university accredi...
Casual Listener
1325 Views
3 replies
0 likes
PlanCurrently Free/Premium tried to pay for Students monthly premium planCountryINDeviceGeneric Stock Android Device manufactured by Motorola/Generic Windows 11 LaptopOperating SystemAndroid 12/Windows 11 My Question or IssueI tried to pay for Spotif...
Plan Currently Free/Premium tried to pay for Students monthly premium plan Country IN Device Generic Stock Android Device manufactured by Motorola/Generic Windows 11 Laptop Operating System A...
Not applicable
1989 Views
4 replies
0 likes
Land : Deutschland Ich habe das Problem, dass ich mich anmelden und verifizieren möchte, dass ich Schülerin mir gesagt wird, dass meine Angaben falsch sind. Ich habe jetzt herausgefunden, dass meine Schule nicht durch System vorhanden ist Ganz wie ic...
Land : Deutschland Ich habe das Problem, dass ich mich anmelden und verifizieren möchte, dass ich Schülerin mir gesagt wird, dass meine Angaben falsch sind. Ich habe jetzt herausgefunden, dass...
Spotify Star
495 Views
1 replies
0 likes
premium student renewal date went by and no email or such thing came and it switched to its original price … spotify claims to send an email yet there was none.PlanStudent Premium CountryPakistanDeviceiPhone 11proOperating SystemiOS 17
premium student renewal date went by and no email or such thing came and it switched to its original price … spotify claims to send an email yet there was none. Plan Student Premium Country ...
Spotify Star
292 Views
1 replies
0 likes
Country : Germany Evry time I want to subscribe to the student premium , I always get the American address system , and I don' understand because in the settings its clearly stated that I am in germany do evry time I fill the address forum it says er...
Country : Germany Evry time I want to subscribe to the student premium , I always get the American address system , and I don' understand because in the settings its clearly stated that ...
Moderator
508 Views
3 replies
0 likes
Bom diaeu cancelei meu plano universitário de uma conta, como faço pra usar ele em outra?
Bom dia eu cancelei meu plano universitário de uma conta, como faço pra usar ele em outra?
Spotify Star
511 Views
1 replies
0 likes
PlanStudent PremiumCountryUSAMy Question or IssueI've been aware that audiobooks have been included in premium plans for a while now. I was looking to listen to some but all of them are locked and I have to pay. I have asked others and some say that ...
Plan Student Premium Country USA My Question or Issue I've been aware that audiobooks have been included in premium plans for a while now. I was looking to listen to some but all of them are loc...
Spotify Star
878 Views
1 replies
0 likes
PlanPremiumCountryMalaysiaDeviceRedmi Note 12+ Pro 5GOperating SystemAndroid 14 My Question or Issue
Plan Premium Country Malaysia Device Redmi Note 12+ Pro 5G Operating System Android 14 My Question or Issue
Spotify Star
508 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was using student premium, updated my school information last month on sheerid and i got an...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was u...
Newbie
10343 Views
6 replies
1 likes
I want to pay for my subscription using a cash card and it won’t work
I want to pay for my subscription using a cash card and it won’t work
Spotify Star
6325 Views
10 replies
1 likes
PlanFreeCountryUSADeviceSamsung Galaxy S20 My Question or IssueI'm trying to upgrade to premium, but I keep getting the error message that says I have done the trial before (which I have, four years ago). My issue is that I can't figure out how to bu...
Plan Free Country USA Device Samsung Galaxy S20 My Question or Issue I'm trying to upgrade to premium, but I keep getting the error message that says I have done the trial before (whic...
Moderator
2536 Views
6 replies
2 likes
PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI currently have a student account and have realised that I can’t access audiobooks so would like...
Plan Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I curren...
Spotify Star
418 Views
1 replies
0 likes
I cant change my card for payment afterwards, keeps saying “string doesn’t match expected pattern“. Just changed into student premium and put the wrong card. What can I do? I tried everything to change the card.
I cant change my card for payment afterwards, keeps saying “string doesn’t match expected pattern“. Just changed into student premium and put the wrong card. What can I do? I tried everything to chan...
Moderator
419 Views
1 replies
0 likes
Hello! I am trying to upgrade my plan from free to premium student. Every time I click on the premium student option, “this page is no longer available” message appears PlanFreeCountryGreece
Hello! I am trying to upgrade my plan from free to premium student. Every time I click on the premium student option, “this page is no longer available” message appears Plan Free Co...
Spotify Star
466 Views
1 replies
0 likes
My problem is: After I filled in the information and clicked “next” on the “tell me about yourself" page, it was still stuck on this page and cleared my school information. My school name is already listed. I have tried to cancel my current plan and ...
My problem is: After I filled in the information and clicked “next” on the “tell me about yourself" page, it was still stuck on this page and cleared my school information. My school name is al...
Casual Listener
599 Views
1 replies
0 likes
None of the below information is required.However, the more you provide the easier it will be for us to try and help.PlanPremium StudentCountryPolandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windo...
...acbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How to change my verification e mail from the students one to private one? I used m...
Spotify Star
803 Views
3 replies
0 likes
No me aparece el cambio de plan en mi dispositivo para actualizar el pago ya SheerID me mandó un correo de que mi cuenta ha sido verificada pero no me respeta el precio la appPlanEstudiante/PremiumPaísMéxico Dispositivo(MOTOROLA)Sistema operativo(And...
No me aparece el cambio de plan en mi dispositivo para actualizar el pago ya SheerID me mandó un correo de que mi cuenta ha sido verificada pero no me respeta el precio la app Plan Estudiante/Premi...
Moderator
722 Views
1 replies
0 likes
I also checked recover playlist but it’s nit deleted any data shown by Spotify
I also checked recover playlist but it’s nit deleted any data shown by Spotify
Spotify Star
384 Views
1 replies
0 likes
PlanStudent premiumCountryIndia Device(Redmi note 10 pro, samsung galaxy tab s9 fe+)Operating System(Android 13) My Question or IssueApp doesn't allow me to pay for Spotify student premium using Google play
Plan Student premium Country India Device (Redmi note 10 pro, samsung galaxy tab s9 fe+) Operating System (Android 13) My Question or Issue App doesn't allow me to pay for Spot...
Spotify Star
584 Views
1 replies
0 likes
