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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

13929 Views

11 replies

1 likes

Premium for Students
  • 13929 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Nick1412

Regular

146926 Views

106 replies

145 likes

Premium for Students
  • 146926 Views
  • 106 replies
  • 145 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

34532 Views

19 replies

1 likes

Premium for Students
  • 34532 Views
  • 19 replies
  • 1 likes

Superuser Contribution I dont have pay

Your payment transaction failed. No fee is charged to your line. your number is blocked. Your payment transaction failed. No fee is charged to your line.

Visitor

Your payment transaction failed. No fee is charged to your line. your number is blocked. Your payment transaction failed. No fee is charged to your line.

Elena

Moderator

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Gift card is not redeeming. How to cancel student discount period?

PlanFreeCountryFinlandDeviceIphone 12Operating SystemIOS 16.5.1 My Question or IssueGift card doesn’t redeem. I think it’s because I have the student discount period active. Is there any way to cancel the discount period so that my account would retu...

Casual Listener

Plan Free Country Finland Device Iphone 12 Operating System IOS 16.5.1   My Question or Issue Gift card doesn’t redeem. I think it’s because I have the student discount period active. ...

Keanu_C

Community Legend

796 Views

3 replies

0 likes

Premium for Students
  • 796 Views
  • 3 replies
  • 0 likes

Superuser Contribution Wrong email for confirmation of my student ID

Hey, i’ve had a problem with my Spotify Subscription. For the last years i have a student subscription, moreover last week i checked my student ID in order to confirm my Student Plan. Apparently i made a mistake with my email, and i was charged with ...

Visitor

Hey, i’ve had a problem with my Spotify Subscription. For the last years i have a student subscription, moreover last week i checked my student ID in order to confirm my Student Plan. Apparently i ma...

Not applicable

931 Views

3 replies

0 likes

Premium for Students
  • 931 Views
  • 3 replies
  • 0 likes

I can't find my country on the verifying page(Korea)

PlanFree/PremiumCountrySouth Korea Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country South Korea   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or...

Maxim

Spotify Star

540 Views

1 replies

0 likes

Premium for Students
  • 540 Views
  • 1 replies
  • 0 likes

Changing plan

Hello, I have purchased premium account, and i am paying 5.49€/mo , and i wanted to switch to student plan, and i have to pay 5.99€/mo. It is supposed to cheaper as a student, right?

Newbie

Hello,    I have purchased premium account, and i am paying 5.49€/mo , and i wanted to switch to student plan, and i have to pay 5.99€/mo.  It is supposed to cheaper as a student,...

Maxim

Spotify Star

424 Views

1 replies

0 likes

Premium for Students
  • 424 Views
  • 1 replies
  • 0 likes

I can't renew my student premium membership.

The website just says that I'm verified until November, and to select a plan. It then just shows my current plan, with no option to select. I'm not taken, and am not able to visit, any form of verification site.

Visitor

The website just says that I'm verified until November, and to select a plan. It then just shows my current plan, with no option to select. I'm not taken, and am not able to visit, any form of verifi...

Keanu_C

Community Legend

706 Views

3 replies

0 likes

  • 706 Views
  • 3 replies
  • 0 likes

Superuser Contribution Switched phones and now I can`t get a Student discount

My Question or IssueHello,I recently switched phones and I tried getting back into my Spotify profile, however it kept on refusing to let me log in with my details and it kept giving me an error message that the account does not exist. I went on my b...

Visitor

My Question or Issue Hello, I recently switched phones and I tried getting back into my Spotify profile, however it kept on refusing to let me log in with my details and it kept giving me an error ...

Joan

Moderator

379 Views

1 replies

0 likes

Premium for Students
  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution The Link Student Premium doesn't work

Hello,I'm a student and I've been verified by SheerId, who sent me the confirmation email.But the link to finalize the subscription on Spotify via this email doesn't work, impossible to click on it.SheerId sends the problem back to Spotify and Spotif...

Visitor

Hello, I'm a student and I've been verified by SheerId, who sent me the confirmation email. But the link to finalize the subscription on Spotify via this email doesn't work, impossible to click on ...

Yordan

Moderator

381 Views

1 replies

0 likes

Premium for Students
  • 381 Views
  • 1 replies
  • 0 likes

agreement price adjustment

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have just received an email that you have to agree to the price adjustment but have not fou...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

Maxim

Spotify Star

541 Views

1 replies

0 likes

Premium for Students
  • 541 Views
  • 1 replies
  • 0 likes

Superuser Contribution öğrenci planındayım ama internet yokken indirdiğim playlistleri çalamıyorum

her ay ödediğim halde onine değilken müzik çalamıyorum hem bilgisayarımda hem de telefonumda böyleindirdiğim halde çalamıyorum lütfen en kısa sürede dönün yarın okul var

Visitor

her ay ödediğim halde onine değilken müzik çalamıyorum hem bilgisayarımda hem de telefonumda böyleindirdiğim halde çalamıyorum lütfen en kısa sürede dönün yarın okul var

Dian

Spotify Legend

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm verified as a student, but it still says im ineligible for spotify stud

I've been verified by Sheer ID, but it wont let me downgrade from premium family to premium student. I couldn't find any help for this issue on the FAQ page, and I'm not sure how to resolve this issue.

Visitor

I've been verified by Sheer ID, but it wont let me downgrade from premium family to premium student. I couldn't find any help for this issue on the FAQ page, and I'm not sure how to resolve this issu...

Susan_GP

Moderator

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Student offer link in France not working

PlanPremium student Country France DeviceLenovo Operating SystemWindows 10 The link to the student offer in France is not working, when I click on the offer it leads me to a page that says "doesn't exist". I've even tried the incognito mode and it st...

Regular

Plan Premium student  Country France  Device Lenovo  Operating System Windows 10   The link to the student offer in France is not working, when I click on the offer it lea...

Susan_GP

Moderator

1608 Views

11 replies

0 likes

Premium for Students
  • 1608 Views
  • 11 replies
  • 0 likes

unable to use student premium for my 4rth year as a student in a university

PlanPremium for studentsCountryGreece DeviceiPhone 13Operating SystemiOS 16 My Question or Issueso, im using premium for students since october 2020 and spotify says i have reached my 4 year limit and right now its september 2023. And this clearly it...

Newbie

Plan Premium for students Country Greece  Device iPhone 13 Operating System iOS 16   My Question or Issue so, im using premium for students since october 2020 and spotify says i h...

Billy-J

Spotify Star

372 Views

1 replies

0 likes

Premium for Students
  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted account

My questionHi,everyone,im user of Spotify student premium, everything was fine until today,i opened spotify and spotify says i don't have account or there is no username or e-mail registered.All my playlists gone.How can i recover my accountPlanFree/...

Visitor

My question Hi,everyone,im user of Spotify student premium, everything was fine until today,i opened spotify and spotify says i don't have account or there is no username or e-mail registered.All my...

Eni

Moderator

385 Views

1 replies

0 likes

Premium for Students
  • 385 Views
  • 1 replies
  • 0 likes

Superuser Contribution verified as a student but i am not able to select a plan as the option won't work after clicking on

None of the below information is required. However, the more you provide the easier it will be for us to try and Country - INDIAplan - student premium DeviceS20 FE Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and  Country - INDIA plan - student premium   Device S20 FE   Operat...

Dian

Spotify Legend

401 Views

1 replies

1 likes

Premium for Students
  • 401 Views
  • 1 replies
  • 1 likes

Plan not switching from Premium Individual to Premium Student

Hello, I have just switched to premium student and have been verified. However, whenever I click the SheerID link or click change plan, nothing happens. It refreshes and does nothing. I have tried incognito and cancelling plan. Any ideas? Thanks

Casual Listener

Hello,   I have just switched to premium student and have been verified. However, whenever I click the SheerID link or click change plan, nothing happens. It refreshes and does nothing. I ha...

Maxim

Spotify Star

494 Views

3 replies

0 likes

Premium for Students
  • 494 Views
  • 3 replies
  • 0 likes

Superuser Contribution Got verified as a student but the page is not opening

PlanFree/PremiumCountryUnited KingdomDeviceIphone 13 proOperating SystemIOS 16 My Question or IssueHello I have been verified as a student by the SheerID but when I click on the link to join the premium account there is an error. In the app it says t...

Visitor

  Plan Free/Premium Country United Kingdom Device Iphone 13 pro Operating System IOS 16   My Question or Issue Hello I have been verified as a student by the SheerID but when I c...

Lyubka

Moderator

379 Views

1 replies

0 likes

Premium for Students
  • 379 Views
  • 1 replies
  • 0 likes