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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24702 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24702 Views
  • 18 replies
  • 0 likes

Though I am eligible for students discount, I am not able to claim it

I am eligible for students discount but I cannot claim the amount. The page of selection of plan doesn't proceed further after selecting the plan. Is there any way to claim the discount?

  • Visitor
  • I am eligible for students discount but I cannot claim the amount. The page of selection of plan doesn't proceed further after selecting the plan. Is there any way to claim the discount?
  • Maxim
  • Spotify Star
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution student account

PlanPremiumCountryFrance My Question or Issue Hi ! I would like to have Spotify premium for student. Therefore I checked my student status with SheerID and everything was okay but because it didn't work after I've checked many times since and now it ...

  • Visitor
  • Plan Premium Country France   My Question or Issue   Hi ! I would like to have Spotify premium for student. Therefore I checked my student status with SheerID and everything was okay...
  • MihailY
  • Moderator
  • 419 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 419 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment

I'm a student but Spotify he took the money for a normal plan ,

  • Visitor
  • I'm a student but Spotify he took the money for a normal plan ,
  • Lyubka
  • Moderator
  • 406 Views
  • 1 replies
  • 0 likes
  • 406 Views
  • 1 replies
  • 0 likes

Superuser Contribution Foi debitado valor maior no meu cartão de crédito

Assinei o plano de estudante e na fatura foi debitado valor maior sem ao menos avisar com antecedência que o plano estava prestes a finalizar. E direto no app a data de alteração do valor consta em 30/06 sendo que no cartão o valor foi creditado muit...

  • Visitor
  • Assinei o plano de estudante e na fatura foi debitado valor maior sem ao menos avisar com antecedência que o plano estava prestes a finalizar. E direto no app a data de alteração do valor consta em 3...
  • Lyubka
  • Moderator
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution my bank has deducted my premium payment but spotify says payment failed

i have a student plan and every month there is automatic debit from my account towards spotify premium payment. i received a message from my bank stating that the money has been debited. however, spotify says my premium has been paused since there wa...

  • Newbie
  • i have a student plan and every month there is automatic debit from my account towards spotify premium payment. i received a message from my bank stating that the money has been debited. however, spo...
  • Lyubka
  • Moderator
  • 881 Views
  • 1 replies
  • 0 likes
  • 881 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged twice for student premium

Ive been charged twice for the student premium. Im just checking how it is done because i just enrolled at school. I still dont have any documents. My account is still not premium. Please refund the money. I'll just go with the 129 peso premium inste...

  • Newbie
  • Ive been charged twice for the student premium. Im just checking how it is done because i just enrolled at school. I still dont have any documents. My account is still not premium. Please refund the ...
  • ILetTheDogsOut
  • Newbie
  • 440 Views
  • 2 replies
  • 0 likes
  • 440 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can’t keep it on one playlist

Every time I press a playlist music from my country playlist keeps playing, I cannot keep it on a different playlist

  • Visitor
  • Every time I press a playlist music from my country playlist keeps playing, I cannot keep it on a different playlist
  • OscarDC
  • Moderator
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

I was charged for student premium but didn't get the premium

PlanStudent PremiumCountryIndia DeviceSamsung Galaxy M21Operating SystemAndroid 12 My Question or IssueI was charged for student premium but did not get the membership. The amount was deducted from my bank account but when i opened the Spotify websit...

  • Visitor
  • Plan Student Premium Country India  Device Samsung Galaxy M21 Operating System Android 12   My Question or Issue I was charged for student premium but did not get the membership. ...
  • Not applicable
  • 319 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 319 Views
  • 2 replies
  • 0 likes

Superuser Contribution Premium Student, unable to download songs PC

PlanPremium/Premium StudentCountrySouth AfricaDeviceASUS TUF FX505Operating SystemWindows 11 My Question or IssueI have a Premium Student's subscription and it works perfectly fine but when i try to download a playlist of songs to listen to offline o...

  • Visitor
  • Plan Premium/Premium Student Country South Africa Device ASUS TUF FX505 Operating System Windows 11   My Question or Issue I have a Premium Student's subscription and it works perfectl...
  • Not applicable
  • 7295 Views
  • 32 replies
  • 2 likes
  • Premium for Students
  • 7295 Views
  • 32 replies
  • 2 likes

Superuser Contribution Quiero renovar mi plan estudiantil, ya me cobraron pero no se renueva

He tenido el plan estudiantil anteriormente per debía renovarlo. Ya hice el proceso de renovación, coloqué mi tarjeta y me hicieron un cobro de 5 soles pero no la suscripción no se renovó y quiero saber que procede en este caso.

  • Visitor
  • He tenido el plan estudiantil anteriormente per debía renovarlo. Ya hice el proceso de renovación, coloqué mi tarjeta y me hicieron un cobro de 5 soles pero no la suscripción no se renovó y quiero sa...
  • Dian
  • Spotify Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

I’m still a student and spotify says i’m in my last year.

I’m in my 3rd year of university and my program is 5 years at University of Waterloo, I don’t know how to tell spotify that I’m still a student and need to stay on the student plan.

  • Visitor
  • I’m in my 3rd year of university and my program is 5 years at University of Waterloo, I don’t know how to tell spotify that I’m still a student and need to stay on the student plan.
  • Maxim
  • Spotify Star
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Student

PlanPremiumCountryItalyDeviceHuawei MateBook D 15Operating SystemWindows 11 My Question or IssueAlthough I did the necessary checks to be able to actually join the student subscription when it comes to starting the plan (verified until 06/04/2024) it...

  • Newbie
  • Plan Premium Country Italy Device Huawei MateBook D 15 Operating System Windows 11   My Question or Issue Although I did the necessary checks to be able to actually join the student su...
  • Lyubka
  • Moderator
  • 435 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have the student discount but i paid the normal amount

PlanPremiumCountryPeruDeviceSamsung Galaxy A30Operating SystemAndroidMy Question or IssueI did not receive any email advising that I will pay the regular price or that I had to renew the student plan. It's not fair for me to pay regular price without...

  • Visitor
  • Plan Premium Country Peru Device Samsung Galaxy A30 Operating System Android My Question or Issue I did not receive any email advising that I will pay the regular price or that I had to rene...
  • Lyubka
  • Moderator
  • 429 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 429 Views
  • 3 replies
  • 0 likes

SheerID does not work

Premium StudentItalyiPhone 14 with iOS 16My Premium Student plan expired and I am now paying full premium.I am still a student and want to subscribe Premium Student.SheerID website is not reachable. Please help.Thanks

  • Newbie
  • Premium Student Italy iPhone 14 with iOS 16 My Premium Student plan expired and I am now paying full premium. I am still a student and want to subscribe Premium Student. SheerID website is not r...
  • Keanu_C
  • Community Legend
  • 380 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution My institution has been approved by sheer, but it's still not working

I've recived the following email: "Good news! Your institution, Fondazione ITS Mobilità Sostenibile delle persone e delle merci was approved and has been added to our Student program"Still my school it's not listed in the University / college name.  

  • Visitor
  • I've recived the following email: "Good news! Your institution, Fondazione ITS Mobilità Sostenibile delle persone e delle merci was approved and has been added to our Student program" Still my sch...
  • Alex
  • Spotify Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plan para estudiantes luego de ser Premium

Hace 3 meses me inscribí a Spotify Premium con el descuento de 3 meses con mi tarjeta de crédito, lugo a los 2 meses supe del descuento para estudiantes, hice la verificación (lamentablemente desde otra cuienta) y me dieron el descuento del 50%, pero...

2018-09-29_17-33-00.png 2018-09-29_17-34-41.png
  • Casual Listener
  •   Hace 3 meses me inscribí a Spotify Premium con el descuento de 3 meses con mi tarjeta de crédito, lugo a los 2 meses supe del descuento para estudiantes, hice la verificación (lamentablemente...
  • Alex
  • Spotify Legend
  • 2845 Views
  • 7 replies
  • 1 likes
  • estudiante
    Premium
    Premium 3 Month Trial
    Student
  • 2845 Views
  • 7 replies
  • 1 likes