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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9990 Views

6 replies

1 likes

Premium for Students
  • 9990 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15885 Views

10 replies

2 likes

Premium for Students
  • 15885 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25289 Views

11 replies

1 likes

Premium for Students
  • 25289 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

170705 Views

110 replies

148 likes

Premium for Students
  • 170705 Views
  • 110 replies
  • 148 likes

premiuim student renewal date expired

premium student renewal date went by and no email or such thing came and it switched to its original price … spotify claims to send an email yet there was none.PlanStudent Premium CountryPakistanDeviceiPhone 11proOperating SystemiOS 17

Visitor

premium student renewal date went by and no email or such thing came and it switched to its original price … spotify claims to send an email yet there was none. Plan Student Premium  Country ...

Maxim

Spotify Star

283 Views

1 replies

0 likes

Premium for Students
  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't subscribe to a student premium becaus my address is not sccepted

Country : Germany Evry time I want to subscribe to the student premium , I always get the American address system , and I don' understand because in the settings its clearly stated that I am in germany do evry time I fill the address forum it says er...

Visitor

Country : Germany  Evry time I want to subscribe to the student premium , I always get the American address system , and I don' understand because  in the settings its clearly stated that ...

Vasil

Moderator

500 Views

3 replies

0 likes

Premium for Students
  • 500 Views
  • 3 replies
  • 0 likes

Plano universitário

Bom diaeu cancelei meu plano universitário de uma conta, como faço pra usar ele em outra?

Visitor

Bom dia eu cancelei meu plano universitário de uma conta, como faço pra usar ele em outra?

Billy-J

Spotify Star

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

How to listen to audiobooks

PlanStudent PremiumCountryUSAMy Question or IssueI've been aware that audiobooks have been included in premium plans for a while now. I was looking to listen to some but all of them are locked and I have to pay. I have asked others and some say that ...

Visitor

Plan Student Premium Country USA My Question or Issue I've been aware that audiobooks have been included in premium plans for a while now. I was looking to listen to some but all of them are loc...

Maxim

Spotify Star

866 Views

1 replies

0 likes

Premium for Students
  • 866 Views
  • 1 replies
  • 0 likes

No debit card payment option after i renewed my premium student

PlanPremiumCountryMalaysiaDeviceRedmi Note 12+ Pro 5GOperating SystemAndroid 14 My Question or Issue

Newbie

  Plan Premium Country Malaysia Device Redmi Note 12+ Pro 5G Operating System Android 14   My Question or Issue  

Maxim

Spotify Star

504 Views

1 replies

0 likes

Premium for Students
  • 504 Views
  • 1 replies
  • 0 likes

Superuser Contribution I was using student premium and it cancelled with no reason

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was using student premium, updated my school information last month on sheerid and i got an...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I was u...

ksg11

Newbie

10320 Views

6 replies

1 likes

Premium for Students
  • 10320 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Paying with cash card

I want to pay for my subscription using a cash card and it won’t work

Casual Listener

I want to pay for my subscription using a cash card and it won’t work

Maxim

Spotify Star

6295 Views

10 replies

1 likes

  • 6295 Views
  • 10 replies
  • 1 likes

Superuser Contribution Can't Purchase Premium

PlanFreeCountryUSADeviceSamsung Galaxy S20 My Question or IssueI'm trying to upgrade to premium, but I keep getting the error message that says I have done the trial before (which I have, four years ago). My issue is that I can't figure out how to bu...

Casual Listener

Plan Free Country USA Device Samsung Galaxy S20   My Question or Issue I'm trying to upgrade to premium, but I keep getting the error message that says I have done the trial before (whic...

MihailY

Moderator

2521 Views

6 replies

2 likes

Premium for Students
  • 2521 Views
  • 6 replies
  • 2 likes

How to change to premium

PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI currently have a student account and have realised that I can’t access audiobooks so would like...

Visitor

  Plan Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I curren...

Maxim

Spotify Star

414 Views

1 replies

0 likes

Premium for Students
  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant change my card

I cant change my card for payment afterwards, keeps saying “string doesn’t match expected pattern“. Just changed into student premium and put the wrong card. What can I do? I tried everything to change the card.

Visitor

I cant change my card for payment afterwards, keeps saying “string doesn’t match expected pattern“. Just changed into student premium and put the wrong card. What can I do? I tried everything to chan...

Yordan

Moderator

412 Views

1 replies

0 likes

Premium for Students
  • 412 Views
  • 1 replies
  • 0 likes

This page is not available

Hello! I am trying to upgrade my plan from free to premium student. Every time I click on the premium student option, “this page is no longer available” message appears PlanFreeCountryGreece

Visitor

Hello! I am trying to upgrade my plan from free to premium student. Every time I click on the premium student option, “this page is no longer available” message appears    Plan Free Co...

Maxim

Spotify Star

458 Views

1 replies

0 likes

Premium for Students
  • 458 Views
  • 1 replies
  • 0 likes

Solved!! Stuck at the "tell me about yourself" page

My problem is: After I filled in the information and clicked “next” on the “tell me about yourself" page, it was still stuck on this page and cleared my school information. My school name is already listed. I have tried to cancel my current plan and ...

Casual Listener

My problem is:  After I filled in the information and clicked “next” on the “tell me about yourself" page, it was still stuck on this page and cleared my school information. My school name is al...

ea510chan

Casual Listener

591 Views

1 replies

0 likes

Premium for Students
  • 591 Views
  • 1 replies
  • 0 likes

changing e mail from student's one to private

None of the below information is required.However, the more you provide the easier it will be for us to try and help.PlanPremium StudentCountryPolandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windo...

Casual Listener

...acbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How to change my verification e mail from the students one to private one? I used m...

Maxim

Spotify Star

793 Views

3 replies

0 likes

Premium for Students
  • 793 Views
  • 3 replies
  • 0 likes

Superuser Contribution No me aparece el cambio de plan

No me aparece el cambio de plan en mi dispositivo para actualizar el pago ya SheerID me mandó un correo de que mi cuenta ha sido verificada pero no me respeta el precio la appPlanEstudiante/PremiumPaísMéxico Dispositivo(MOTOROLA)Sistema operativo(And...

Casual Listener

No me aparece el cambio de plan en mi dispositivo para actualizar el pago ya SheerID me mandó un correo de que mi cuenta ha sido verificada pero no me respeta el precio la app Plan Estudiante/Premi...

Lyubka

Moderator

700 Views

1 replies

0 likes

Premium for Students
  • 700 Views
  • 1 replies
  • 0 likes

Spotify student

PlanStudent premiumCountryIndia Device(Redmi note 10 pro, samsung galaxy tab s9 fe+)Operating System(Android 13) My Question or IssueApp doesn't allow me to pay for Spotify student premium using Google play

Visitor

Plan Student premium Country India  Device (Redmi note 10 pro, samsung galaxy tab s9 fe+) Operating System (Android 13)   My Question or Issue App doesn't allow me to pay for Spot...

Maxim

Spotify Star

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have Device limit reached after having to facotry reset my phone.

I recently had to factory reset my phone and watch, both of what had downloaded songs on them. Now after the reset I can't download anymore songs as I have reached "Device Limit"Any help would be highly appreciated.

Casual Listener

I recently had to factory reset my phone and watch, both of what had downloaded songs on them. Now after the reset I can't download anymore songs as I have reached "Device Limit" Any help would be...

MihailY

Moderator

3138 Views

7 replies

0 likes

  • 3138 Views
  • 7 replies
  • 0 likes

Solved!! Need student premium for more than one month

PlanFree/Premium= PremiumCountry=India Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)= iphone13Operating System(iOS 10, Android Oreo, Windows 10,etc.)=iOS My Question or Issue= I want to buy premium student plan for more than a month. Plea...

Newbie

Plan Free/Premium= Premium Country=India   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)= iphone13 Operating System (iOS 10, Android Oreo, Windows 10,etc.)=iOS   ...

Maxim

Spotify Star

970 Views

2 replies

0 likes

Premium for Students
  • 970 Views
  • 2 replies
  • 0 likes

Superuser Contribution Get students discount - Something went wrong

Hi everyone, I received SheerID verification mail and when I try to click "Get Student Discount" and connect to Spotify, where I confirm that account is correct, I get "Something went wrong" error. Despite refreshing the page, error still persists. U...

Casual Listener

Hi everyone, I received SheerID verification mail and when I try to click "Get Student Discount" and connect to Spotify, where I confirm that account is correct, I get "Something went wrong" error. D...

Joan

Moderator

3351 Views

6 replies

1 likes

Premium for Students
  • 3351 Views
  • 6 replies
  • 1 likes

NOT WORKING STUDENT PLAN SUBSCRIPTION

PlanFree/PremiumCountryINDIAOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or ISSUEI CAN'T SUBSCRIBE THE STUDENT PREMIUMTHAT SITE NOT WORKING AND I TOUCHED THE PLAN BUT NOT WORKING

Newbie

Plan Free/Premium Country INDIA Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or ISSUE I CAN'T SUBSCRIBE THE STUDENT PREMIUM THAT SITE NOT WORKING AND I TO...

Billy-J

Spotify Star

473 Views

1 replies

1 likes

Premium for Students
  • 473 Views
  • 1 replies
  • 1 likes