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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9186 Views

5 replies

0 likes

Premium for Students
  • 9186 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14193 Views

10 replies

2 likes

Premium for Students
  • 14193 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23775 Views

11 replies

1 likes

Premium for Students
  • 23775 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167857 Views

110 replies

148 likes

Premium for Students
  • 167857 Views
  • 110 replies
  • 148 likes

Superuser Contribution Can't Purchase Premium

PlanFreeCountryUSADeviceSamsung Galaxy S20 My Question or IssueI'm trying to upgrade to premium, but I keep getting the error message that says I have done the trial before (which I have, four years ago). My issue is that I can't figure out how to bu...

Casual Listener

Plan Free Country USA Device Samsung Galaxy S20   My Question or Issue I'm trying to upgrade to premium, but I keep getting the error message that says I have done the trial before (whic...

MihailY

Moderator

2515 Views

6 replies

2 likes

Premium for Students
  • 2515 Views
  • 6 replies
  • 2 likes

How to change to premium

PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI currently have a student account and have realised that I can’t access audiobooks so would like...

Visitor

  Plan Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I curren...

Maxim

Spotify Star

413 Views

1 replies

0 likes

Premium for Students
  • 413 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant change my card

I cant change my card for payment afterwards, keeps saying “string doesn’t match expected pattern“. Just changed into student premium and put the wrong card. What can I do? I tried everything to change the card.

Visitor

I cant change my card for payment afterwards, keeps saying “string doesn’t match expected pattern“. Just changed into student premium and put the wrong card. What can I do? I tried everything to chan...

Yordan

Moderator

411 Views

1 replies

0 likes

Premium for Students
  • 411 Views
  • 1 replies
  • 0 likes

This page is not available

Hello! I am trying to upgrade my plan from free to premium student. Every time I click on the premium student option, “this page is no longer available” message appears PlanFreeCountryGreece

Visitor

Hello! I am trying to upgrade my plan from free to premium student. Every time I click on the premium student option, “this page is no longer available” message appears    Plan Free Co...

Maxim

Spotify Star

457 Views

1 replies

0 likes

Premium for Students
  • 457 Views
  • 1 replies
  • 0 likes

Solved!! Stuck at the "tell me about yourself" page

My problem is: After I filled in the information and clicked “next” on the “tell me about yourself" page, it was still stuck on this page and cleared my school information. My school name is already listed. I have tried to cancel my current plan and ...

Casual Listener

My problem is:  After I filled in the information and clicked “next” on the “tell me about yourself" page, it was still stuck on this page and cleared my school information. My school name is al...

ea510chan

Casual Listener

589 Views

1 replies

0 likes

Premium for Students
  • 589 Views
  • 1 replies
  • 0 likes

changing e mail from student's one to private

None of the below information is required.However, the more you provide the easier it will be for us to try and help.PlanPremium StudentCountryPolandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windo...

Casual Listener

...acbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How to change my verification e mail from the students one to private one? I used m...

Maxim

Spotify Star

783 Views

3 replies

0 likes

Premium for Students
  • 783 Views
  • 3 replies
  • 0 likes

Superuser Contribution No me aparece el cambio de plan

No me aparece el cambio de plan en mi dispositivo para actualizar el pago ya SheerID me mandó un correo de que mi cuenta ha sido verificada pero no me respeta el precio la appPlanEstudiante/PremiumPaísMéxico Dispositivo(MOTOROLA)Sistema operativo(And...

Casual Listener

No me aparece el cambio de plan en mi dispositivo para actualizar el pago ya SheerID me mandó un correo de que mi cuenta ha sido verificada pero no me respeta el precio la app Plan Estudiante/Premi...

Lyubka

Moderator

689 Views

1 replies

0 likes

Premium for Students
  • 689 Views
  • 1 replies
  • 0 likes

Spotify student

PlanStudent premiumCountryIndia Device(Redmi note 10 pro, samsung galaxy tab s9 fe+)Operating System(Android 13) My Question or IssueApp doesn't allow me to pay for Spotify student premium using Google play

Visitor

Plan Student premium Country India  Device (Redmi note 10 pro, samsung galaxy tab s9 fe+) Operating System (Android 13)   My Question or Issue App doesn't allow me to pay for Spot...

Maxim

Spotify Star

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have Device limit reached after having to facotry reset my phone.

I recently had to factory reset my phone and watch, both of what had downloaded songs on them. Now after the reset I can't download anymore songs as I have reached "Device Limit"Any help would be highly appreciated.

Casual Listener

I recently had to factory reset my phone and watch, both of what had downloaded songs on them. Now after the reset I can't download anymore songs as I have reached "Device Limit" Any help would be...

MihailY

Moderator

3099 Views

7 replies

0 likes

  • 3099 Views
  • 7 replies
  • 0 likes

Solved!! Need student premium for more than one month

PlanFree/Premium= PremiumCountry=India Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)= iphone13Operating System(iOS 10, Android Oreo, Windows 10,etc.)=iOS My Question or Issue= I want to buy premium student plan for more than a month. Plea...

Newbie

Plan Free/Premium= Premium Country=India   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)= iphone13 Operating System (iOS 10, Android Oreo, Windows 10,etc.)=iOS   ...

Maxim

Spotify Star

949 Views

2 replies

0 likes

Premium for Students
  • 949 Views
  • 2 replies
  • 0 likes

Superuser Contribution Get students discount - Something went wrong

Hi everyone, I received SheerID verification mail and when I try to click "Get Student Discount" and connect to Spotify, where I confirm that account is correct, I get "Something went wrong" error. Despite refreshing the page, error still persists. U...

Casual Listener

Hi everyone, I received SheerID verification mail and when I try to click "Get Student Discount" and connect to Spotify, where I confirm that account is correct, I get "Something went wrong" error. D...

Joan

Moderator

3324 Views

6 replies

1 likes

Premium for Students
  • 3324 Views
  • 6 replies
  • 1 likes

NOT WORKING STUDENT PLAN SUBSCRIPTION

PlanFree/PremiumCountryINDIAOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or ISSUEI CAN'T SUBSCRIBE THE STUDENT PREMIUMTHAT SITE NOT WORKING AND I TOUCHED THE PLAN BUT NOT WORKING

Newbie

Plan Free/Premium Country INDIA Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or ISSUE I CAN'T SUBSCRIBE THE STUDENT PREMIUM THAT SITE NOT WORKING AND I TO...

Billy-J

Spotify Star

469 Views

1 replies

1 likes

Premium for Students
  • 469 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Hulu Deactivation

PlanPremium StudentCountryUnited StatesDeviceiPhone 11Operating SystemiOS 15.2.1 My Question or IssueI recently attempted to activate Hulu for my premium student account, and I accidentally linked the wrong account. After checking both Spotify and Hu...

Casual Listener

Plan Premium Student Country United States Device iPhone 11 Operating System iOS 15.2.1   My Question or Issue I recently attempted to activate Hulu for my premium student account, and...

Sanchii

Visitor

5596 Views

6 replies

1 likes

Premium for Students
  • 5596 Views
  • 6 replies
  • 1 likes

Superuser Contribution Me cobraron dos veces mi cuentas estudiante en un mes

El sabado 14 de noviembre me suscribí al plan de estudiantes agregué mi tarjeta y lo pagué. Hoy 15 de noviembre me llegó un correo de Spotify que me faltaba verificar que era estudiante lo hice y me envió un correo que decia verificación exitosa. Cua...

Visitor

El sabado 14 de noviembre me suscribí al plan de estudiantes agregué mi tarjeta y lo pagué. Hoy 15 de noviembre me llegó un correo de Spotify que me faltaba verificar que era estudiante lo hice y me ...

Eni

Moderator

930 Views

3 replies

0 likes

  • 930 Views
  • 3 replies
  • 0 likes

Superuser Contribution Report issue regarding Spotify Stockholm Swe charging extra payment

Hello,Can anyone tell me that how to report a issue regarding Spotify Stockholm Swe charging extra payment even on Student Premium Plan?

Newbie

Hello, Can anyone tell me that how to report a issue regarding Spotify Stockholm Swe charging extra payment even on Student Premium Plan?  

Joan

Moderator

890 Views

1 replies

0 likes

Premium for Students
  • 890 Views
  • 1 replies
  • 0 likes

How do I get my college to be on the list of educational institutes when signing up for student

How do I get my college to be on the list of educational institutes when signing up for student Premium ? when I enter it up manually and have my colleges official website it says your college isn’t verified or something like this?PlanStudent premium...

Visitor

How do I get my college to be on the list of educational institutes when signing up for student Premium ? when I enter it up manually and have my colleges official website  it says your college ...

Maxim

Spotify Star

1154 Views

1 replies

0 likes

Premium for Students
  • 1154 Views
  • 1 replies
  • 0 likes

Does the student discount apply for cosmetology school students?

Hi,I was wondering if I'm eligible for the student discount. I am a high school graduate and recently have enrolled in cosmetology school. Will I qualify, or is the discount strictly for those attending a college or university?Thanks,Maddie

Newbie

Hi, I was wondering if I'm eligible for the student discount. I am a high school graduate and recently have enrolled in cosmetology school. Will I qualify, or is the discount strictly for those atte...

noimwello

Visitor

3104 Views

2 replies

0 likes

Student
  • 3104 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Premium

PlanPremium StudentMy Question or IssueI bought premium student last year and I understand that it’s for a year until you have to renew however I never received an email and was charged for individual. I am still a student so it would’ve been nice to...

Visitor

  Plan Premium Student My Question or Issue I bought premium student last year and I understand that it’s for a year until you have to renew however I never received an email and was charged...

Yordan

Moderator

827 Views

1 replies

0 likes

Premium for Students
  • 827 Views
  • 1 replies
  • 0 likes

Superuser Contribution cannot buying student premium

I still can't buy Student Premium again even though I have been verified as a student and have extended the verification. At first, I canceled Student Premium, and now I want to buy it again but i can't that student premium option. What should I do?

Visitor

I still can't buy Student Premium again even though I have been verified as a student and have extended the verification. At first, I canceled Student Premium, and now I want to buy it again but i ca...

Eni

Moderator

1157 Views

1 replies

0 likes

  • 1157 Views
  • 1 replies
  • 0 likes