Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
13888 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Regular
146710 Views
106 replies
145 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
34509 Views
19 replies
1 likes
PlanPremium StudentCountryUnited StatesDeviceiPhone 11Operating SystemiOS 15.2.1 My Question or IssueI recently attempted to activate Hulu for my premium student account, and I accidentally linked the wrong account. After checking both Spotify and Hu...
Plan Premium Student Country United States Device iPhone 11 Operating System iOS 15.2.1 My Question or Issue I recently attempted to activate Hulu for my premium student account, and...
Visitor
5138 Views
6 replies
1 likes
El sabado 14 de noviembre me suscribí al plan de estudiantes agregué mi tarjeta y lo pagué. Hoy 15 de noviembre me llegó un correo de Spotify que me faltaba verificar que era estudiante lo hice y me envió un correo que decia verificación exitosa. Cua...
El sabado 14 de noviembre me suscribí al plan de estudiantes agregué mi tarjeta y lo pagué. Hoy 15 de noviembre me llegó un correo de Spotify que me faltaba verificar que era estudiante lo hice y me ...
Moderator
817 Views
3 replies
0 likes
Hello,Can anyone tell me that how to report a issue regarding Spotify Stockholm Swe charging extra payment even on Student Premium Plan?
Hello, Can anyone tell me that how to report a issue regarding Spotify Stockholm Swe charging extra payment even on Student Premium Plan?
Moderator
627 Views
1 replies
0 likes
How do I get my college to be on the list of educational institutes when signing up for student Premium ? when I enter it up manually and have my colleges official website it says your college isn’t verified or something like this?PlanStudent premium...
How do I get my college to be on the list of educational institutes when signing up for student Premium ? when I enter it up manually and have my colleges official website it says your college ...
Spotify Star
803 Views
1 replies
0 likes
Hi,I was wondering if I'm eligible for the student discount. I am a high school graduate and recently have enrolled in cosmetology school. Will I qualify, or is the discount strictly for those attending a college or university?Thanks,Maddie
Hi, I was wondering if I'm eligible for the student discount. I am a high school graduate and recently have enrolled in cosmetology school. Will I qualify, or is the discount strictly for those atte...
Visitor
2891 Views
2 replies
0 likes
PlanPremium StudentMy Question or IssueI bought premium student last year and I understand that it’s for a year until you have to renew however I never received an email and was charged for individual. I am still a student so it would’ve been nice to...
Plan Premium Student My Question or Issue I bought premium student last year and I understand that it’s for a year until you have to renew however I never received an email and was charged...
Moderator
715 Views
1 replies
0 likes
I still can't buy Student Premium again even though I have been verified as a student and have extended the verification. At first, I canceled Student Premium, and now I want to buy it again but i can't that student premium option. What should I do?
I still can't buy Student Premium again even though I have been verified as a student and have extended the verification. At first, I canceled Student Premium, and now I want to buy it again but i ca...
Moderator
1100 Views
1 replies
0 likes
I have enough balance but i still get an error message. I tried going to incognito windows and trying it on another device, even switching between 4G and wifi but still nothing works for me. I tried messaging GETPIN to 8823 but it says i don't have e...
I have enough balance but i still get an error message. I tried going to incognito windows and trying it on another device, even switching between 4G and wifi but still nothing works for me. I tried ...
Visitor
1083 Views
2 replies
0 likes
no puedo hacerme el plan de estudiante
no puedo hacerme el plan de estudiante
Moderator
673 Views
3 replies
0 likes
refundПланПреміумКраїнаУкраїнапристрійiPhone 13Моє запитання чи проблемаЯ забув змінити свої студентські дані після вступу в інший університет і не помітив, що у мене звичайна підписка, чи можна повернути різницю в ціні цих підписок, якщо я вже був с...
refund План Преміум Країна Україна пристрій iPhone 13 Моє запитання чи проблема Я забув змінити свої студентські дані після вступу в інший університет і не помітив, що у мене звичайна підписк...
Moderator
574 Views
1 replies
0 likes
PlanFree/Premium - wanting to switch to Student PremiumCountryIreland My Question or IssueHi all, I have a free plan and I got verified again for Student Premium yesterday afternoon. After I got verified, I went to pay for my subscription and wanted ...
Plan Free/Premium - wanting to switch to Student Premium Country Ireland My Question or Issue Hi all, I have a free plan and I got verified again for Student Premium yesterday af...
Spotify Star
521 Views
1 replies
0 likes
I was charged 32 dollars from Spotify in my checking account, why am I getting charged with this?! I want my money back that is crazy and I’m upset about the charge…
I was charged 32 dollars from Spotify in my checking account, why am I getting charged with this?! I want my money back that is crazy and I’m upset about the charge…
Moderator
435 Views
1 replies
0 likes
I want to Add my downloaded on Spotify music to RemixLive an app to remix them and keep them on my files on Android tablet so i can practice my DJing skills.
I want to Add my downloaded on Spotify music to RemixLive an app to remix them and keep them on my files on Android tablet so i can practice my DJing skills.
Moderator
401 Views
1 replies
0 likes
I can't prove I'm a student because I don't have the type of account that SheerId ask for but my institution is listed as included.
I can't prove I'm a student because I don't have the type of account that SheerId ask for but my institution is listed as included.
Spotify Star
499 Views
1 replies
0 likes
Hi, I’m trying change country in settings using payment. But have only bags.I’m from Belarus, but move on to Poland. Now I want to change country and tried with payment. But app writes “payment card and country don’t match”. PlanPremium Student Count...
Hi, I’m trying change country in settings using payment. But have only bags. I’m from Belarus, but move on to Poland. Now I want to change country and tried with payment. But app writes “payment car...
Moderator
1004 Views
3 replies
0 likes
Whenever I am trying to click on the monthly subscription or one time subscription in premium student plan ,the page is unresponsive and I can't pay..other plan pages are working.but not this one
Whenever I am trying to click on the monthly subscription or one time subscription in premium student plan ,the page is unresponsive and I can't pay..other plan pages are working.but not this one &n...
Casual Listener
713 Views
2 replies
0 likes
PlanPremiumCountryVietnamDeviceIphone 7 plusOperating SystemIOS 16.7 My Question or IssueNow I use the Premium Student version of Spotify. The price of the Premium is 29,500 VND but when I pay through my VISA card, my wallet is deducted 40.000 VND. C...
Plan Premium Country Vietnam Device Iphone 7 plus Operating System IOS 16.7 My Question or Issue Now I use the Premium Student version of Spotify. The price of the Premium is 29,500 ...
Moderator
509 Views
1 replies
0 likes
Ho fatto l’abbonamento premium student ma continua ad accreditare anche premium imndividual oltre che premium student
Ho fatto l’abbonamento premium student ma continua ad accreditare anche premium imndividual oltre che premium student
Spotify Legend
461 Views
1 replies
0 likes
PlanFree/PremiumCountryBrazilDeviceiPhone 8 plusOperating System My Question or IssueHey, I already have my student descount approved, so I'm trying to upgrade my account, but when I get on de payment page, always gets an error, even I changing my pa...
Plan Free/Premium Country Brazil Device iPhone 8 plus Operating System My Question or Issue Hey, I already have my student descount approved, so I'm trying to upgrade my accou...
Not applicable
648 Views
2 replies
0 likes
In my Spotify account it says I qualify for a disscount, but when I try to change my plan to Student, I get a notification saying "Sorry, you are not eligible for that plan. Here are some other ways to get Premium."
In my Spotify account it says I qualify for a disscount, but when I try to change my plan to Student, I get a notification saying "Sorry, you are not eligible for that plan. Here are some other ways ...
Moderator
502 Views
1 replies
0 likes
