Not opening account due to surname

[Ankit6]

I am unable to open account due to surname

there is no surname in my university card but it's mandatory to fill

[Ivelina]

Hey @Ankit6,

Thanks for posting in the Community!

If you're trying to verify your student status via SheerID so you can get the Premium Student subscription on Spotify, but you're having difficulties with the verification process it's best to reach out directly to SheerID for more assistance. You can get in contact with them here.

Hope this helps and we're here should you have any other questions 🙂