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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

19570 Views

11 replies

1 likes

Premium for Students
  • 19570 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

v20charlie

Newbie

160004 Views

109 replies

147 likes

Premium for Students
  • 160004 Views
  • 109 replies
  • 147 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

36585 Views

19 replies

1 likes

Premium for Students
  • 36585 Views
  • 19 replies
  • 1 likes

Superuser Contribution Pagamento premium student

Ho fatto l’abbonamento premium student ma continua ad accreditare anche premium imndividual oltre che premium student

Visitor

Ho fatto l’abbonamento premium student ma continua ad accreditare anche premium imndividual oltre che premium student   

Dian

Spotify Legend

1004 Views

1 replies

0 likes

Premium for Students
  • 1004 Views
  • 1 replies
  • 0 likes

Payment problem

PlanFree/PremiumCountryBrazilDeviceiPhone 8 plusOperating System My Question or IssueHey, I already have my student descount approved, so I'm trying to upgrade my account, but when I get on de payment page, always gets an error, even I changing my pa...

Visitor

Plan Free/Premium Country Brazil Device iPhone 8 plus Operating System     My Question or Issue Hey, I already have my student descount approved, so I'm trying to upgrade my accou...

Not applicable

714 Views

2 replies

0 likes

Premium for Students
  • 714 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can't change my plan to Student even though I got confirmation I qualify

In my Spotify account it says I qualify for a disscount, but when I try to change my plan to Student, I get a notification saying "Sorry, you are not eligible for that plan. Here are some other ways to get Premium."

Visitor

In my Spotify account it says I qualify for a disscount, but when I try to change my plan to Student, I get a notification saying "Sorry, you are not eligible for that plan. Here are some other ways ...

Vasil

Moderator

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Superuser Contribution Zda nejde cerpat sleva na ztp/p ? Dekuji liskova

Kůly svému zdravotnímu stavu nemohu do práce a tak jsem odkazama na invalidní důchod a nemohu chodit ani do školy tak jen jsem se chtěla zeptat zda nejde cermat na kartičku nějakou slevu nevím jakou zvolit kategorii

Visitor

Kůly svému zdravotnímu stavu nemohu do práce a tak jsem odkazama na invalidní důchod a nemohu chodit ani do školy tak jen jsem se chtěla zeptat zda nejde cermat na kartičku nějakou slevu nevím jakou ...

Elena

Moderator

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Superuser Contribution I dont have pay

Your payment transaction failed. No fee is charged to your line. your number is blocked. Your payment transaction failed. No fee is charged to your line.

Visitor

Your payment transaction failed. No fee is charged to your line. your number is blocked. Your payment transaction failed. No fee is charged to your line.

Elena

Moderator

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Gift card is not redeeming. How to cancel student discount period?

PlanFreeCountryFinlandDeviceIphone 12Operating SystemIOS 16.5.1 My Question or IssueGift card doesn’t redeem. I think it’s because I have the student discount period active. Is there any way to cancel the discount period so that my account would retu...

Casual Listener

Plan Free Country Finland Device Iphone 12 Operating System IOS 16.5.1   My Question or Issue Gift card doesn’t redeem. I think it’s because I have the student discount period active. ...

Keanu_C

Community Legend

911 Views

3 replies

0 likes

Premium for Students
  • 911 Views
  • 3 replies
  • 0 likes

Superuser Contribution Wrong email for confirmation of my student ID

Hey, i’ve had a problem with my Spotify Subscription. For the last years i have a student subscription, moreover last week i checked my student ID in order to confirm my Student Plan. Apparently i made a mistake with my email, and i was charged with ...

Visitor

Hey, i’ve had a problem with my Spotify Subscription. For the last years i have a student subscription, moreover last week i checked my student ID in order to confirm my Student Plan. Apparently i ma...

Not applicable

1001 Views

3 replies

0 likes

Premium for Students
  • 1001 Views
  • 3 replies
  • 0 likes

I can't find my country on the verifying page(Korea)

PlanFree/PremiumCountrySouth Korea Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country South Korea   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or...

Maxim

Spotify Star

589 Views

1 replies

0 likes

Premium for Students
  • 589 Views
  • 1 replies
  • 0 likes

Changing plan

Hello, I have purchased premium account, and i am paying 5.49€/mo , and i wanted to switch to student plan, and i have to pay 5.99€/mo. It is supposed to cheaper as a student, right?

Newbie

Hello,    I have purchased premium account, and i am paying 5.49€/mo , and i wanted to switch to student plan, and i have to pay 5.99€/mo.  It is supposed to cheaper as a student,...

Maxim

Spotify Star

470 Views

1 replies

0 likes

Premium for Students
  • 470 Views
  • 1 replies
  • 0 likes

I can't renew my student premium membership.

The website just says that I'm verified until November, and to select a plan. It then just shows my current plan, with no option to select. I'm not taken, and am not able to visit, any form of verification site.

Visitor

The website just says that I'm verified until November, and to select a plan. It then just shows my current plan, with no option to select. I'm not taken, and am not able to visit, any form of verifi...

Keanu_C

Community Legend

761 Views

3 replies

0 likes

  • 761 Views
  • 3 replies
  • 0 likes

Superuser Contribution Switched phones and now I can`t get a Student discount

My Question or IssueHello,I recently switched phones and I tried getting back into my Spotify profile, however it kept on refusing to let me log in with my details and it kept giving me an error message that the account does not exist. I went on my b...

Visitor

My Question or Issue Hello, I recently switched phones and I tried getting back into my Spotify profile, however it kept on refusing to let me log in with my details and it kept giving me an error ...

Joan

Moderator

415 Views

1 replies

0 likes

Premium for Students
  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution The Link Student Premium doesn't work

Hello,I'm a student and I've been verified by SheerId, who sent me the confirmation email.But the link to finalize the subscription on Spotify via this email doesn't work, impossible to click on it.SheerId sends the problem back to Spotify and Spotif...

Visitor

Hello, I'm a student and I've been verified by SheerId, who sent me the confirmation email. But the link to finalize the subscription on Spotify via this email doesn't work, impossible to click on ...

Yordan

Moderator

423 Views

1 replies

0 likes

Premium for Students
  • 423 Views
  • 1 replies
  • 0 likes

agreement price adjustment

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have just received an email that you have to agree to the price adjustment but have not fou...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

Maxim

Spotify Star

581 Views

1 replies

0 likes

Premium for Students
  • 581 Views
  • 1 replies
  • 0 likes

Superuser Contribution öğrenci planındayım ama internet yokken indirdiğim playlistleri çalamıyorum

her ay ödediğim halde onine değilken müzik çalamıyorum hem bilgisayarımda hem de telefonumda böyleindirdiğim halde çalamıyorum lütfen en kısa sürede dönün yarın okul var

Visitor

her ay ödediğim halde onine değilken müzik çalamıyorum hem bilgisayarımda hem de telefonumda böyleindirdiğim halde çalamıyorum lütfen en kısa sürede dönün yarın okul var

Dian

Spotify Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm verified as a student, but it still says im ineligible for spotify stud

I've been verified by Sheer ID, but it wont let me downgrade from premium family to premium student. I couldn't find any help for this issue on the FAQ page, and I'm not sure how to resolve this issue.

Visitor

I've been verified by Sheer ID, but it wont let me downgrade from premium family to premium student. I couldn't find any help for this issue on the FAQ page, and I'm not sure how to resolve this issu...

Susan_GP

Moderator

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Student offer link in France not working

PlanPremium student Country France DeviceLenovo Operating SystemWindows 10 The link to the student offer in France is not working, when I click on the offer it leads me to a page that says "doesn't exist". I've even tried the incognito mode and it st...

Regular

Plan Premium student  Country France  Device Lenovo  Operating System Windows 10   The link to the student offer in France is not working, when I click on the offer it lea...

Susan_GP

Moderator

1882 Views

11 replies

0 likes

Premium for Students
  • 1882 Views
  • 11 replies
  • 0 likes