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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • bktpycq32396kl53n1fk
  • Newbie
  • 26204 Views
  • 20 replies
  • 0 likes
  • Premium for Students
  • 26204 Views
  • 20 replies
  • 0 likes

Superuser Contribution ¿Como solicito un reembolso?

Se me cobro los 6 dolares de mi cuenta y tenia activado en plan de estudiantes que solo es de 3. Si me podrian ayudar reembolsando o cobrando esos 3 dolares para la siguiente semana.

  • Visitor
  • Se me cobro los 6 dolares de mi cuenta y tenia activado en plan de estudiantes que solo es de 3. Si me podrian ayudar reembolsando o cobrando esos 3 dolares para la siguiente semana.
  • MihailY
  • Moderator
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Discovered a Premium Feature", but I am subscribed??

When I hit the shuffle feature on my playlist, it doesn't work and I get a pop up saying I "discovered a Premium Feature", but I am subscribed via Spotify Student and checked again, it does say so in my Account info. So why can't I shuffle my playlis...

  • Visitor
  • When I hit the shuffle feature on my playlist, it doesn't work and I get a pop up saying I "discovered a Premium Feature", but I am subscribed via Spotify Student and checked again, it does say so in...
  • Yordan
  • Moderator
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution Não consigo entrar no plano família

Não consigo acessar o plano família. Recentemente voltei do exterior, onde usava minha conta de estudante. Antes de voltar eu cancelei meu plano e atualizei meus dados na conta. Porém voltei para minha casa e não conigo acessar o plano que minha famí...

  • Newbie
  •     Não consigo acessar o plano família. Recentemente voltei do exterior, onde usava minha conta de estudante. Antes de voltar eu cancelei meu plano e atualizei meus dados na conta. ...
  • Bittencourt
  • Spotify Star
  • 1060 Views
  • 5 replies
  • 1 likes
  • Plano Família
  • 1060 Views
  • 5 replies
  • 1 likes

SheerID link takes me to Spotify login, then 404 error

So I got the email from Spotify to renew my Premium Student Subscription. I've been using Student Premium for 2 years now, and I must renew my discount by the 5th of August. I redid the SheerID application and I was accepted, but whenever I click the...

  • Visitor
  • So I got the email from Spotify to renew my Premium Student Subscription. I've been using Student Premium for 2 years now, and I must renew my discount by the 5th of August. I redid the SheerID appli...
  • Maxim
  • Spotify Star
  • 440 Views
  • 1 replies
  • 0 likes
  • 440 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why can't I change my plan to Premium Student?

I have been trying to switch plans to Premium Student but get an error message every time. My university is listed as an option in the menu section, and when I clicked this and typed in my university email it said the verification had been successful...

  • Visitor
  • I have been trying to switch plans to Premium Student but get an error message every time. My university is listed as an option in the menu section, and when I clicked this and typed in my university...
  • Joan
  • Moderator
  • 1478 Views
  • 1 replies
  • 0 likes
  • 1478 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plan de estudiante

I currently have a premium plan for students and I have had it for quite some time now, but tomorrow I will change my plan from student to normal, being that I am still a student and I finish my degree at the end of this year. I try to renew the plan...

  • Visitor
  • I currently have a premium plan for students and I have had it for quite some time now, but tomorrow I will change my plan from student to normal, being that I am still a student and I finish my d...
  • Joan
  • Moderator
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't redeem student discount with my confirmed account what should I do?

I've received an email that says my student ID has been confirmed. Still, when I try to switch my existing family plan (I'm the manager) to my student plan I simply can't and a message something like "you are not eligible for this plan, try another p...

  • Visitor
  • I've received an email that says my student ID has been confirmed. Still, when I try to switch my existing family plan (I'm the manager) to my student plan I simply can't and a message something like...
  • Joan
  • Moderator
  • 391 Views
  • 1 replies
  • 0 likes
  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify me cambio de estudiante a plan normal.

Hace un año solicité el plan de estudiantes y me funcionó con normalidad, pero recientemente noté que cambió al plan normal individual, intenté cambiar a estudiante pero me dice que no puedo ser verificado.

  • Visitor
  • Hace un año solicité el plan de estudiantes y me funcionó con normalidad, pero recientemente noté que cambió al plan normal individual, intenté cambiar a estudiante pero me dice que no puedo ser veri...
  • Lyubka
  • Moderator
  • 271 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 271 Views
  • 1 replies
  • 0 likes

Superuser Contribution My college doesnt show up for a student discount

PlanFreeCountryEnglandDeviceSamsung galaxy A8 My Question or IssueI'm enrolled at queen marys college but when I put that into the college/university bar it doesn't exist but the basingstoke college of technology nearby does

  • Visitor
  • Plan Free Country England Device Samsung galaxy A8     My Question or Issue I'm enrolled at queen marys college but when I put that into the college/university bar it doesn't exist...
  • DAVenyamor
  • Casual Listener
  • 8086 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 8086 Views
  • 2 replies
  • 0 likes

Superuser Contribution Não utilizei os 4 anos de spotify universitário e não consigo renovar o plano

My Question or IssueAssinei o plano universitário em 2021. Atualmente estaria no meu terceiro ano dos quatro que são permitidos ter a conta universitária. Todo ano eu renovo, inclusive esse, já havia renovado e recebido a confirmação e ainda assim mi...

  • Visitor
  •   My Question or Issue Assinei o plano universitário em 2021. Atualmente estaria no meu terceiro ano dos quatro que são permitidos ter a conta universitária. Todo ano eu renovo, inclusive esse...
  • Yordan
  • Moderator
  • 676 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 676 Views
  • 1 replies
  • 0 likes

Payment Plan

Individual Premium iPhone 11 Pro Max How do I change my premium plan from individual to student? Also, how do I change the payment from charging one card to another.

  • Visitor
  •   Individual Premium  iPhone 11 Pro Max   How do I change my premium plan from individual to student? Also, how do I change the payment from charging one card to another.  &n...
  • Maxim
  • Spotify Star
  • 654 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 654 Views
  • 1 replies
  • 0 likes

Can't Receive SMS PIN

PlanPremiumCountryIndonesiaDeviceRealme 3Operating SystemAndroid Pie My Question or IssueI don't receive any SMS for PIN when trying to subscribe premium for student using Indosat Ooredoo. Tried like so many times still no result, even i did that on ...

  • Casual Listener
  • Plan Premium Country Indonesia Device Realme 3 Operating System Android Pie   My Question or Issue I don't receive any SMS for PIN when trying to subscribe premium for student using In...
  • oliverharry12
  • Casual Listener
  • 1362 Views
  • 2 replies
  • 2 likes
  • Premium for Students
  • 1362 Views
  • 2 replies
  • 2 likes

I can not buy a Premium account

PlanPremiumCountryCzech RepublicDeviceiPhone 11Operating SystemiOS My Question or IssueI would like to buy spotify premium, I am currently using Spotify free. Unfortunately, I've probably already used up the free introductory month, so I can't even b...

  • Regular
  • Plan Premium Country Czech Republic Device iPhone 11 Operating System iOS   My Question or Issue I would like to buy spotify premium, I am currently using Spotify free. Unfortunately, ...
  • Esther1999
  • Casual Listener
  • 874 Views
  • 10 replies
  • 0 likes
  • Premium for Students
  • 874 Views
  • 10 replies
  • 0 likes

Though I am eligible for students discount, I am not able to claim it

I am eligible for students discount but I cannot claim the amount. The page of selection of plan doesn't proceed further after selecting the plan. Is there any way to claim the discount?

  • Visitor
  • I am eligible for students discount but I cannot claim the amount. The page of selection of plan doesn't proceed further after selecting the plan. Is there any way to claim the discount?
  • Maxim
  • Spotify Star
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Superuser Contribution student account

PlanPremiumCountryFrance My Question or Issue Hi ! I would like to have Spotify premium for student. Therefore I checked my student status with SheerID and everything was okay but because it didn't work after I've checked many times since and now it ...

  • Visitor
  • Plan Premium Country France   My Question or Issue   Hi ! I would like to have Spotify premium for student. Therefore I checked my student status with SheerID and everything was okay...
  • MihailY
  • Moderator
  • 433 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment

I'm a student but Spotify he took the money for a normal plan ,

  • Visitor
  • I'm a student but Spotify he took the money for a normal plan ,
  • Lyubka
  • Moderator
  • 429 Views
  • 1 replies
  • 0 likes
  • 429 Views
  • 1 replies
  • 0 likes

Superuser Contribution Foi debitado valor maior no meu cartão de crédito

Assinei o plano de estudante e na fatura foi debitado valor maior sem ao menos avisar com antecedência que o plano estava prestes a finalizar. E direto no app a data de alteração do valor consta em 30/06 sendo que no cartão o valor foi creditado muit...

  • Visitor
  • Assinei o plano de estudante e na fatura foi debitado valor maior sem ao menos avisar com antecedência que o plano estava prestes a finalizar. E direto no app a data de alteração do valor consta em 3...
  • Lyubka
  • Moderator
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Superuser Contribution my bank has deducted my premium payment but spotify says payment failed

i have a student plan and every month there is automatic debit from my account towards spotify premium payment. i received a message from my bank stating that the money has been debited. however, spotify says my premium has been paused since there wa...

  • Newbie
  • i have a student plan and every month there is automatic debit from my account towards spotify premium payment. i received a message from my bank stating that the money has been debited. however, spo...
  • Lyubka
  • Moderator
  • 1040 Views
  • 1 replies
  • 0 likes
  • 1040 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged twice for student premium

Ive been charged twice for the student premium. Im just checking how it is done because i just enrolled at school. I still dont have any documents. My account is still not premium. Please refund the money. I'll just go with the 129 peso premium inste...

  • Newbie
  • Ive been charged twice for the student premium. Im just checking how it is done because i just enrolled at school. I still dont have any documents. My account is still not premium. Please refund the ...
  • ILetTheDogsOut
  • Newbie
  • 476 Views
  • 2 replies
  • 0 likes
  • 476 Views
  • 2 replies
  • 0 likes