Announcements

Help Wizard

Step 1

NEXT STEP

Premium Student

Get help verifying your Student Discount.

Start a topic

Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9186 Views

5 replies

0 likes

Premium for Students
  • 9186 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14192 Views

10 replies

2 likes

Premium for Students
  • 14192 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23772 Views

11 replies

1 likes

Premium for Students
  • 23772 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167855 Views

110 replies

148 likes

Premium for Students
  • 167855 Views
  • 110 replies
  • 148 likes

Superuser Contribution Premium Payment Issue

I have enough balance but i still get an error message. I tried going to incognito windows and trying it on another device, even switching between 4G and wifi but still nothing works for me. I tried messaging GETPIN to 8823 but it says i don't have e...

Newbie

I have enough balance but i still get an error message. I tried going to incognito windows and trying it on another device, even switching between 4G and wifi but still nothing works for me. I tried ...

mashrufehsan

Visitor

1189 Views

2 replies

0 likes

Premium for Students
  • 1189 Views
  • 2 replies
  • 0 likes

Verified student in Ireland but can't pay with Google Pay

PlanFree/Premium - wanting to switch to Student PremiumCountryIreland My Question or IssueHi all, I have a free plan and I got verified again for Student Premium yesterday afternoon. After I got verified, I went to pay for my subscription and wanted ...

Visitor

Plan Free/Premium - wanting to switch to Student Premium Country Ireland     My Question or Issue Hi all, I have a free plan and I got verified again for Student Premium yesterday af...

Maxim

Spotify Star

636 Views

1 replies

0 likes

Premium for Students
  • 636 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I get refunded for a payment charge issue

I was charged 32 dollars from Spotify in my checking account, why am I getting charged with this?! I want my money back that is crazy and I’m upset about the charge…

Visitor

I was charged 32 dollars from Spotify in my checking account, why am I getting charged with this?! I want my money back that is crazy and I’m upset about the charge…

Eni

Moderator

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Superuser Contribution Addmy music downloads from spotify to my tablet files

I want to Add my downloaded on Spotify music to RemixLive an app to remix them and keep them on my files on Android tablet so i can practice my DJing skills.

Visitor

I want to Add my downloaded on Spotify music to RemixLive an app to remix them and keep them on my files on Android tablet so i can practice my DJing skills.

Vasil

Moderator

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Can't prove I'm a student

I can't prove I'm a student because I don't have the type of account that SheerId ask for but my institution is listed as included.

Visitor

I can't prove I'm a student because I don't have the type of account that SheerId ask for but my institution is listed as included.

Maxim

Spotify Star

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hi, I’m trying change country in settings using payment. But have only bags.

Hi, I’m trying change country in settings using payment. But have only bags.I’m from Belarus, but move on to Poland. Now I want to change country and tried with payment. But app writes “payment card and country don’t match”. PlanPremium Student Count...

Casual Listener

Hi, I’m trying change country in settings using payment. But have only bags. I’m from Belarus, but move on to Poland. Now I want to change country and tried with payment. But app writes “payment car...

Eni

Moderator

1154 Views

3 replies

0 likes

Premium for Students
  • 1154 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Unresponsive

Whenever I am trying to click on the monthly subscription or one time subscription in premium student plan ,the page is unresponsive and I can't pay..other plan pages are working.but not this one

Casual Listener

Whenever I am trying to click on the monthly subscription or one time subscription in premium student plan ,the page is unresponsive and I can't pay..other plan pages are working.but not this one &n...

Saintcoconut

Casual Listener

818 Views

2 replies

0 likes

Premium for Students
  • 818 Views
  • 2 replies
  • 0 likes

Superuser Contribution Premium Student

PlanPremiumCountryVietnamDeviceIphone 7 plusOperating SystemIOS 16.7 My Question or IssueNow I use the Premium Student version of Spotify. The price of the Premium is 29,500 VND but when I pay through my VISA card, my wallet is deducted 40.000 VND. C...

Visitor

Plan Premium Country Vietnam Device Iphone 7 plus Operating System IOS 16.7   My Question or Issue Now I use the Premium Student version of Spotify. The price of the Premium is 29,500 ...

Joan

Moderator

721 Views

1 replies

0 likes

Premium for Students
  • 721 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pagamento premium student

Ho fatto l’abbonamento premium student ma continua ad accreditare anche premium imndividual oltre che premium student

Visitor

Ho fatto l’abbonamento premium student ma continua ad accreditare anche premium imndividual oltre che premium student   

Dian

Spotify Legend

1037 Views

1 replies

0 likes

Premium for Students
  • 1037 Views
  • 1 replies
  • 0 likes

Payment problem

PlanFree/PremiumCountryBrazilDeviceiPhone 8 plusOperating System My Question or IssueHey, I already have my student descount approved, so I'm trying to upgrade my account, but when I get on de payment page, always gets an error, even I changing my pa...

Visitor

Plan Free/Premium Country Brazil Device iPhone 8 plus Operating System     My Question or Issue Hey, I already have my student descount approved, so I'm trying to upgrade my accou...

Not applicable

744 Views

2 replies

0 likes

Premium for Students
  • 744 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can't change my plan to Student even though I got confirmation I qualify

In my Spotify account it says I qualify for a disscount, but when I try to change my plan to Student, I get a notification saying "Sorry, you are not eligible for that plan. Here are some other ways to get Premium."

Visitor

In my Spotify account it says I qualify for a disscount, but when I try to change my plan to Student, I get a notification saying "Sorry, you are not eligible for that plan. Here are some other ways ...

Vasil

Moderator

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Superuser Contribution Zda nejde cerpat sleva na ztp/p ? Dekuji liskova

Kůly svému zdravotnímu stavu nemohu do práce a tak jsem odkazama na invalidní důchod a nemohu chodit ani do školy tak jen jsem se chtěla zeptat zda nejde cermat na kartičku nějakou slevu nevím jakou zvolit kategorii

Visitor

Kůly svému zdravotnímu stavu nemohu do práce a tak jsem odkazama na invalidní důchod a nemohu chodit ani do školy tak jen jsem se chtěla zeptat zda nejde cermat na kartičku nějakou slevu nevím jakou ...

Elena

Moderator

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution I dont have pay

Your payment transaction failed. No fee is charged to your line. your number is blocked. Your payment transaction failed. No fee is charged to your line.

Visitor

Your payment transaction failed. No fee is charged to your line. your number is blocked. Your payment transaction failed. No fee is charged to your line.

Elena

Moderator

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Gift card is not redeeming. How to cancel student discount period?

PlanFreeCountryFinlandDeviceIphone 12Operating SystemIOS 16.5.1 My Question or IssueGift card doesn’t redeem. I think it’s because I have the student discount period active. Is there any way to cancel the discount period so that my account would retu...

Casual Listener

Plan Free Country Finland Device Iphone 12 Operating System IOS 16.5.1   My Question or Issue Gift card doesn’t redeem. I think it’s because I have the student discount period active. ...

Keanu_C

Community Legend

996 Views

3 replies

0 likes

Premium for Students
  • 996 Views
  • 3 replies
  • 0 likes

Superuser Contribution Wrong email for confirmation of my student ID

Hey, i’ve had a problem with my Spotify Subscription. For the last years i have a student subscription, moreover last week i checked my student ID in order to confirm my Student Plan. Apparently i made a mistake with my email, and i was charged with ...

Visitor

Hey, i’ve had a problem with my Spotify Subscription. For the last years i have a student subscription, moreover last week i checked my student ID in order to confirm my Student Plan. Apparently i ma...

Not applicable

1071 Views

3 replies

0 likes

Premium for Students
  • 1071 Views
  • 3 replies
  • 0 likes

I can't find my country on the verifying page(Korea)

PlanFree/PremiumCountrySouth Korea Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country South Korea   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or...

Maxim

Spotify Star

626 Views

1 replies

0 likes

Premium for Students
  • 626 Views
  • 1 replies
  • 0 likes

Changing plan

Hello, I have purchased premium account, and i am paying 5.49€/mo , and i wanted to switch to student plan, and i have to pay 5.99€/mo. It is supposed to cheaper as a student, right?

Newbie

Hello,    I have purchased premium account, and i am paying 5.49€/mo , and i wanted to switch to student plan, and i have to pay 5.99€/mo.  It is supposed to cheaper as a student,...

Maxim

Spotify Star

542 Views

1 replies

0 likes

Premium for Students
  • 542 Views
  • 1 replies
  • 0 likes