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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
My Question or IssueI upgraded to the Premium Student Plan, which
includes free Hulu access. However, when I go to the active services
page and click "start watching" (for Hulu), it takes me to a page where
they show different Disney bundles to purch...
PlanPremium Student My Question or IssuePlease extend Premium Student. I
have had Spotify since 2016 and also have been a student since 2015. I
am still (unfortunately) still a student in university. I am no longer
allowed to have the student pricing...
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late
2016)Operating System(iOS) My Question or IssueI have tried to change my
subscription to student and verify through ShearId but it says it has
been unsuccessful due to the voucher alr...
PlanFree/PremiumCountryBrazilDeviceiPhone 8 plusOperating System My
Question or IssueHey, I already have my student descount approved, so
I'm trying to upgrade my account, but when I get on de payment page,
always gets an error, even I changing my pa...
Plan Free/Premium Country Brazil Device iPhone 8 plus Operating System My Question or Issue Hey, I already have my student descount approved, so I'm trying to upgrade my accou...
In my Spotify account it says I qualify for a disscount, but when I try
to change my plan to Student, I get a notification saying "Sorry, you
are not eligible for that plan. Here are some other ways to get
Premium."
In my Spotify account it says I qualify for a disscount, but when I try to change my plan to Student, I get a notification saying "Sorry, you are not eligible for that plan. Here are some other ways ...
Kůly svému zdravotnímu stavu nemohu do práce a tak jsem odkazama na
invalidní důchod a nemohu chodit ani do školy tak jen jsem se chtěla
zeptat zda nejde cermat na kartičku nějakou slevu nevím jakou zvolit
kategorii
Kůly svému zdravotnímu stavu nemohu do práce a tak jsem odkazama na invalidní důchod a nemohu chodit ani do školy tak jen jsem se chtěla zeptat zda nejde cermat na kartičku nějakou slevu nevím jakou ...
Your payment transaction failed. No fee is charged to your line. your
number is blocked. Your payment transaction failed. No fee is charged to
your line.
Your payment transaction failed. No fee is charged to your line. your number is blocked. Your payment transaction failed. No fee is charged to your line.
PlanFreeCountryFinlandDeviceIphone 12Operating SystemIOS 16.5.1 My
Question or IssueGift card doesn’t redeem. I think it’s because I have
the student discount period active. Is there any way to cancel the
discount period so that my account would retu...
Plan Free Country Finland Device Iphone 12 Operating System IOS 16.5.1 My Question or Issue Gift card doesn’t redeem. I think it’s because I have the student discount period active. ...
Hey, i’ve had a problem with my Spotify Subscription. For the last years
i have a student subscription, moreover last week i checked my student
ID in order to confirm my Student Plan. Apparently i made a mistake with
my email, and i was charged with ...
Hey, i’ve had a problem with my Spotify Subscription. For the last years i have a student subscription, moreover last week i checked my student ID in order to confirm my Student Plan. Apparently i ma...
PlanFree/PremiumCountrySouth Korea Device(iPhone 8, Samsung Galaxy 9,
Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows
10,etc.) My Question or Issue
Plan Free/Premium Country South Korea Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or...
Hello, I have purchased premium account, and i am paying 5.49€/mo , and
i wanted to switch to student plan, and i have to pay 5.99€/mo. It is
supposed to cheaper as a student, right?
Hello, I have purchased premium account, and i am paying 5.49€/mo , and i wanted to switch to student plan, and i have to pay 5.99€/mo. It is supposed to cheaper as a student,...
The website just says that I'm verified until November, and to select a
plan. It then just shows my current plan, with no option to select. I'm
not taken, and am not able to visit, any form of verification site.
The website just says that I'm verified until November, and to select a plan. It then just shows my current plan, with no option to select. I'm not taken, and am not able to visit, any form of verifi...
My Question or IssueHello,I recently switched phones and I tried getting
back into my Spotify profile, however it kept on refusing to let me log
in with my details and it kept giving me an error message that the
account does not exist. I went on my b...
My Question or Issue Hello, I recently switched phones and I tried getting back into my Spotify profile, however it kept on refusing to let me log in with my details and it kept giving me an error ...
Hello,I'm a student and I've been verified by SheerId, who sent me the
confirmation email.But the link to finalize the subscription on Spotify
via this email doesn't work, impossible to click on it.SheerId sends the
problem back to Spotify and Spotif...
Hello, I'm a student and I've been verified by SheerId, who sent me the confirmation email. But the link to finalize the subscription on Spotify via this email doesn't work, impossible to click on ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or IssueI have just received an email that you have to agree to
the price adjustment but have not fou...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
her ay ödediğim halde onine değilken müzik çalamıyorum hem
bilgisayarımda hem de telefonumda böyleindirdiğim halde çalamıyorum
lütfen en kısa sürede dönün yarın okul var
her ay ödediğim halde onine değilken müzik çalamıyorum hem bilgisayarımda hem de telefonumda böyleindirdiğim halde çalamıyorum lütfen en kısa sürede dönün yarın okul var
I've been verified by Sheer ID, but it wont let me downgrade from
premium family to premium student. I couldn't find any help for this
issue on the FAQ page, and I'm not sure how to resolve this issue.
I've been verified by Sheer ID, but it wont let me downgrade from premium family to premium student. I couldn't find any help for this issue on the FAQ page, and I'm not sure how to resolve this issu...
PlanPremium student Country France DeviceLenovo Operating SystemWindows
10 The link to the student offer in France is not working, when I click
on the offer it leads me to a page that says "doesn't exist". I've even
tried the incognito mode and it st...
Plan Premium student Country France Device Lenovo Operating System Windows 10 The link to the student offer in France is not working, when I click on the offer it lea...