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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

8499 Views

5 replies

0 likes

Premium for Students
  • 8499 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

12235 Views

10 replies

2 likes

Premium for Students
  • 12235 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

22630 Views

11 replies

1 likes

Premium for Students
  • 22630 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

165645 Views

110 replies

148 likes

Premium for Students
  • 165645 Views
  • 110 replies
  • 148 likes

Superuser Contribution Hi, I’m trying change country in settings using payment. But have only bags.

Hi, I’m trying change country in settings using payment. But have only bags.I’m from Belarus, but move on to Poland. Now I want to change country and tried with payment. But app writes “payment card and country don’t match”. PlanPremium Student Count...

Casual Listener

Hi, I’m trying change country in settings using payment. But have only bags. I’m from Belarus, but move on to Poland. Now I want to change country and tried with payment. But app writes “payment car...

Eni

Moderator

1139 Views

3 replies

0 likes

Premium for Students
  • 1139 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Unresponsive

Whenever I am trying to click on the monthly subscription or one time subscription in premium student plan ,the page is unresponsive and I can't pay..other plan pages are working.but not this one

Casual Listener

Whenever I am trying to click on the monthly subscription or one time subscription in premium student plan ,the page is unresponsive and I can't pay..other plan pages are working.but not this one &n...

Saintcoconut

Casual Listener

805 Views

2 replies

0 likes

Premium for Students
  • 805 Views
  • 2 replies
  • 0 likes

Superuser Contribution Premium Student

PlanPremiumCountryVietnamDeviceIphone 7 plusOperating SystemIOS 16.7 My Question or IssueNow I use the Premium Student version of Spotify. The price of the Premium is 29,500 VND but when I pay through my VISA card, my wallet is deducted 40.000 VND. C...

Visitor

Plan Premium Country Vietnam Device Iphone 7 plus Operating System IOS 16.7   My Question or Issue Now I use the Premium Student version of Spotify. The price of the Premium is 29,500 ...

Joan

Moderator

709 Views

1 replies

0 likes

Premium for Students
  • 709 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pagamento premium student

Ho fatto l’abbonamento premium student ma continua ad accreditare anche premium imndividual oltre che premium student

Visitor

Ho fatto l’abbonamento premium student ma continua ad accreditare anche premium imndividual oltre che premium student   

Dian

Spotify Legend

1033 Views

1 replies

0 likes

Premium for Students
  • 1033 Views
  • 1 replies
  • 0 likes

Payment problem

PlanFree/PremiumCountryBrazilDeviceiPhone 8 plusOperating System My Question or IssueHey, I already have my student descount approved, so I'm trying to upgrade my account, but when I get on de payment page, always gets an error, even I changing my pa...

Visitor

Plan Free/Premium Country Brazil Device iPhone 8 plus Operating System     My Question or Issue Hey, I already have my student descount approved, so I'm trying to upgrade my accou...

Not applicable

737 Views

2 replies

0 likes

Premium for Students
  • 737 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can't change my plan to Student even though I got confirmation I qualify

In my Spotify account it says I qualify for a disscount, but when I try to change my plan to Student, I get a notification saying "Sorry, you are not eligible for that plan. Here are some other ways to get Premium."

Visitor

In my Spotify account it says I qualify for a disscount, but when I try to change my plan to Student, I get a notification saying "Sorry, you are not eligible for that plan. Here are some other ways ...

Vasil

Moderator

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Superuser Contribution Zda nejde cerpat sleva na ztp/p ? Dekuji liskova

Kůly svému zdravotnímu stavu nemohu do práce a tak jsem odkazama na invalidní důchod a nemohu chodit ani do školy tak jen jsem se chtěla zeptat zda nejde cermat na kartičku nějakou slevu nevím jakou zvolit kategorii

Visitor

Kůly svému zdravotnímu stavu nemohu do práce a tak jsem odkazama na invalidní důchod a nemohu chodit ani do školy tak jen jsem se chtěla zeptat zda nejde cermat na kartičku nějakou slevu nevím jakou ...

Elena

Moderator

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Superuser Contribution I dont have pay

Your payment transaction failed. No fee is charged to your line. your number is blocked. Your payment transaction failed. No fee is charged to your line.

Visitor

Your payment transaction failed. No fee is charged to your line. your number is blocked. Your payment transaction failed. No fee is charged to your line.

Elena

Moderator

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Gift card is not redeeming. How to cancel student discount period?

PlanFreeCountryFinlandDeviceIphone 12Operating SystemIOS 16.5.1 My Question or IssueGift card doesn’t redeem. I think it’s because I have the student discount period active. Is there any way to cancel the discount period so that my account would retu...

Casual Listener

Plan Free Country Finland Device Iphone 12 Operating System IOS 16.5.1   My Question or Issue Gift card doesn’t redeem. I think it’s because I have the student discount period active. ...

Keanu_C

Community Legend

977 Views

3 replies

0 likes

Premium for Students
  • 977 Views
  • 3 replies
  • 0 likes

Superuser Contribution Wrong email for confirmation of my student ID

Hey, i’ve had a problem with my Spotify Subscription. For the last years i have a student subscription, moreover last week i checked my student ID in order to confirm my Student Plan. Apparently i made a mistake with my email, and i was charged with ...

Visitor

Hey, i’ve had a problem with my Spotify Subscription. For the last years i have a student subscription, moreover last week i checked my student ID in order to confirm my Student Plan. Apparently i ma...

Not applicable

1056 Views

3 replies

0 likes

Premium for Students
  • 1056 Views
  • 3 replies
  • 0 likes

I can't find my country on the verifying page(Korea)

PlanFree/PremiumCountrySouth Korea Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country South Korea   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or...

Maxim

Spotify Star

617 Views

1 replies

0 likes

Premium for Students
  • 617 Views
  • 1 replies
  • 0 likes

Changing plan

Hello, I have purchased premium account, and i am paying 5.49€/mo , and i wanted to switch to student plan, and i have to pay 5.99€/mo. It is supposed to cheaper as a student, right?

Newbie

Hello,    I have purchased premium account, and i am paying 5.49€/mo , and i wanted to switch to student plan, and i have to pay 5.99€/mo.  It is supposed to cheaper as a student,...

Maxim

Spotify Star

534 Views

1 replies

0 likes

Premium for Students
  • 534 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switched phones and now I can`t get a Student discount

My Question or IssueHello,I recently switched phones and I tried getting back into my Spotify profile, however it kept on refusing to let me log in with my details and it kept giving me an error message that the account does not exist. I went on my b...

Visitor

My Question or Issue Hello, I recently switched phones and I tried getting back into my Spotify profile, however it kept on refusing to let me log in with my details and it kept giving me an error ...

Joan

Moderator

434 Views

1 replies

0 likes

Premium for Students
  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution The Link Student Premium doesn't work

Hello,I'm a student and I've been verified by SheerId, who sent me the confirmation email.But the link to finalize the subscription on Spotify via this email doesn't work, impossible to click on it.SheerId sends the problem back to Spotify and Spotif...

Visitor

Hello, I'm a student and I've been verified by SheerId, who sent me the confirmation email. But the link to finalize the subscription on Spotify via this email doesn't work, impossible to click on ...

Yordan

Moderator

447 Views

1 replies

0 likes

Premium for Students
  • 447 Views
  • 1 replies
  • 0 likes

agreement price adjustment

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have just received an email that you have to agree to the price adjustment but have not fou...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

Maxim

Spotify Star

602 Views

1 replies

0 likes

Premium for Students
  • 602 Views
  • 1 replies
  • 0 likes

Superuser Contribution öğrenci planındayım ama internet yokken indirdiğim playlistleri çalamıyorum

her ay ödediğim halde onine değilken müzik çalamıyorum hem bilgisayarımda hem de telefonumda böyleindirdiğim halde çalamıyorum lütfen en kısa sürede dönün yarın okul var

Visitor

her ay ödediğim halde onine değilken müzik çalamıyorum hem bilgisayarımda hem de telefonumda böyleindirdiğim halde çalamıyorum lütfen en kısa sürede dönün yarın okul var

Dian

Spotify Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes