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I'm already a premium and i tried to change my signature to student premium, but my credit card was charged on R$20 (2x R$10) just on the registration, and i'd like to receive this money back. Thanks.
Solved! Go to Solution.
Oi @gappdc, tudo bom?
Além de tentar um contato direto com a equipe do Spotify, vc pode também tentar o procedimento novamente usando outros navegadores do seu computador (ou se possível de outro computador), sem se esquecer de limpar os cookies/cache antes.
Desbloquear as janelas pop-up também é recomendado.
Caso prefira o contato direto, sugiro o Spotify Ajuda no Facebook, eles costumam responder mais rapidamente.
Qualquer outra dúvida me avise!