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Paid, but spotify keeps asking for payment

Paid, but spotify keeps asking for payment

I am student from Belarus. I have premium subscription for students on iPhone for 2.49$. Yesterday I had problems with payment. They are solved, but right now spotify keeps notifying me about payment. But my money already were deducted. And I can't find my premium plan here. All information is gone. I can't even get there from the app. 

 

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1 Reply

Hi there @Halku,

 

Thanks for reaching out. Make sure to check your receipts on your account page to see if the payment went through. Take a look at the expiration date of your subscription too. If all of those seem in order, then the payment should have gone through correctly.

 

Hope this clearas things up.

JoanModerator
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