Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help verifying your Student Discount.
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
I have acc in spotify and i login in student plan but with my sis acc and this will be done in one year actually i want delete her acc in college and i add mine i can do this or waiting the acc delete a plan after year?
Hello, I was trying to pay for college student premium.My credit card charged but premium college student account not activated. I have tried with different credit cards but still no success. And everytime amount has been deducted from my card and i ...
I am renewing my Spotify Premium for Students plan, and since it is my fourth year I got a popup notification with the title (h1) "Your last renewal" telling me that after this year my premium will go back to the normal premium price. That is all exp...
I have Spotify premium for students but when I go to active services it shows my Hulu is connected but when I go to login there's no way to sign in with SpotifyPlanPremium student discountUnited StatesDeviceLg Stylo 6Operating Systemandroid My Questi...
PlanPremium StudentCountryPhilippinesDeviceiPhone XOperating SystemiOS 14.2 and Windows 10 My Question or IssueHi! I submitted my document (class schedule) last night to be able to get premium for student and I got approved within minutes and paid th...
Hola. Soy estudiante de Grado Superior y tengo más de 18 años pero mi centro en sí no es una Universidad aunque es un Título Superior y a la hora de elegir el premium de estudiantes he mandado para que SheerID verifique el centro y no me gustaría ten...
Hello, I was recently trying to use my Spotify Student Discount via a debit card, and everytime I tried paying, it failed and gave me the error "Something went wrong, please try again later or get help".Howeever, my card has been charged Rs 59 for ea...
PlanPremiumCountryUSDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy college changed their name in 2020 before I began attending. However, when I try typing in the...
I bought premium student last month and then I cancelled it. Now I want to buy it again, but they don't let me. It says that, this is my current program and they don't let me proceed to payment. PlanPremium studentCountryGreeceDevicePocoOperating Sys...
PlanStudent PremiumCountryIndiaMy Question or IssueMy renewal failed at first because of an insufficient balance on the card. So added some money to the card and tried to update the card details. But it is not getting updated and I tried multiple tim...
I got a new phone and wanted to download all my playlists. The app told me I was using too many devices, so I deleted all downloads and the app itself off my old phone, but I keep getting the same error
I tried to buy premium for students but Uruguay isn't on the list, so when I try to buy it, it says that the page doesn't exist. Do you plan to put it on the list? because it is the only one that I can afford right now. Thank you for your time!
I was told to renew it, however I'm going in a cycle of "Account", "Premium Student", "Learn More", "Help Page" "Renew Premium Student", "Learn More".I cannot seem to renew it and I'm unsure what to do other than cancel my subscription.
My Question or Issue; Hello, I have a student account, but my kids want to listen to their own. Am I able to add on another account for a cost or do I need to change from student spotify to family plan?
I was verified as a student, but when I go in to switch to student premium plan, it says I am not eligible. What can I do?
I paid for my monthly subscription via you but it isn't renewed
I want my liked songs back
So I am currently registered as a student in the United States, however whenever I try to subscribe to spotify student premium, the US does not show up as a country. Does the discount not work in the US? The research I've done on the internet seems t...
I'm trying rescue the invite (premium student), but the link is broken. i'm in Brazil
I recently joined Spotify premium , however I can only play my likes and downloads offline . I cannot search or listen to another songs when I am offline . How should I fix this ?