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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 44585 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 44585 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20400 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20400 Views
  • 14 replies
  • 0 likes

Superuser Contribution Reverify student discount

I just received an email saying “In a month's time, your Premium Student with Hulu and SHOWTIME plan expires. To keep your student discount, you need to reverify that you’re enrolled in an accredited college or university”. However, it has not even b...

  • Newbie
  • ...ccredited college or university”. However, it has not even been 6 months since I have subscribed as a student.    Plan Premium for Students Country U.S.A. Device (iPhone X, HP laptop, and i...
  • Mario
  • Spotify Legend
  • 823 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 823 Views
  • 1 replies
  • 0 likes

Student authentication

I cannot authenticate as a student as Spotify only considers my University as ONE Faculty and directly redirects me to the website of a Faculty that is not mine. If I search for my faculty, I can’t find it, only my university and I cannot authenticat...

  • Newbie
  • I cannot authenticate as a student as Spotify only considers my University as ONE Faculty and directly redirects me to the website of a Faculty that is not mine. If I search for my faculty, I can’t f...
  • Maxim
  • Spotify Star
  • 517 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 517 Views
  • 1 replies
  • 0 likes

Superuser Contribution You have already redeemed this offer.

A few months back I had verified THIS (my one and only) account for Spotify student. But I never actually activated the service and kept using the free version instead - I had changed my mind on paying for the service. Now, fast forward a couple of m...

  • Newbie
  • ...aying for the service. Now, fast forward a couple of months, I have once again decided to get premium, but when I press on the "Spotify for students" page and fill in my information, it says "you have a...
  • Elena
  • Moderator
  • 2623 Views
  • 2 replies
  • 16 likes
  • Premium for Students
  • 2623 Views
  • 2 replies
  • 16 likes

Superuser Contribution SheerID problems

PlanFreeCountryAustralia DeviceiPhone 6 PlusOperating SystemiOS 12 My Question or Issue When I am verifying for Student Discount,I inserted my Australian phone number,started with “0405” (VODA AU). And then there pops out “phone number‘s country code...

  • Newbie
  • Plan Free Country Australia   Device iPhone 6 Plus Operating System iOS 12   My Question or Issue  When I am verifying for Student Discount,I inserted my Australian phone nu...
  • CarlosE
  • Moderator
  • 835 Views
  • 3 replies
  • 2 likes
  • Student
  • 835 Views
  • 3 replies
  • 2 likes

Superuser Contribution Student Discount No Longer Works

PlanPremiumCountryScotlandDeviceiPhone XR My Question or IssueI've been having an issue with my Spotify student discount. I have had Spotify since November 2017, I then activated my student discount in March 2018. I got a notification in November of ...

  • Casual Listener
  • Plan Premium Country Scotland Device iPhone XR   My Question or Issue I've been having an issue with my Spotify student discount. I have had Spotify since November 2017, I then activated...
  • Jeremy
  • Spotify Legend
  • 700 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 700 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Premium for a teenager

Hi, I'm a student in Turkey; going to a middle school. Can i use the adventages of Premium for Students? At: home --> help, it says i need to go a university. Btw, im 8th grade.

  • Visitor
  • Hi, I'm a student in Turkey; going to a middle school. Can i use the adventages of Premium for Students?  At: home --> help, it says i need to go a university.   Btw, i...
  • Ver
  • Spotify Legend
  • 2732 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 2732 Views
  • 3 replies
  • 0 likes

Superuser Contribution Stuck on verification page

PlanCurrently Free/ Trying to start Premium StudentCountryCanada DevicePCOperating SystemUbuntu and Windows 10(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I've r...

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  • Regular
  • Plan Currently Free/ Trying to start Premium Student Country Canada   Device PC Operating System Ubuntu and Windows 10 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating Sys...
  • Jiaqi
  • Casual Listener
  • 1043 Views
  • 12 replies
  • 0 likes
  • Premium for Students
  • 1043 Views
  • 12 replies
  • 0 likes

Premium for Study Abroad Students

Hello, I am trying to activate a student subscription while studying abroad. I am from the US, so I have an American card, but my country is set on UK, since that's where I'm studying. When I try to make my payment, I get an error message saying my p...

  • Newbie
  • Hello, I am trying to activate a student subscription while studying abroad. I am from the US, so I have an American card, but my country is set on UK, since that's where I'm studying. When I try to ...
  • Maxim
  • Spotify Star
  • 463 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 463 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student premium abroad

PlanFreeCountryFinland/MexicoDeviceiPhone 12plusOperating SystemiOS 14 My Question or IssueI study and live officially in Finland and I had gotten a student premium. I left for exchange to Mexico in August and I forgot my bank card home which meant t...

  • Newbie
  • Plan Free Country Finland/Mexico Device iPhone 12plus Operating System iOS 14   My Question or Issue I study and live officially in Finland and I had gotten a student premium. I left f...
  • MafeG
  • Spotify Legend
  • 462 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 462 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unable to redirect and resubscribe after paying for Student Plan

Plan - Student Plan of Rs. 59Free/Premium - PremiumCountry - India My Question or Issue My account has a verified student status till 24/02/2022 however due to recurring payments in India, I have to pay for Spotify every month but when I tried paying...

  • Casual Listener
  •       Plan - Student Plan of Rs. 59 Free/Premium - Premium Country - India     My Question or Issue   My account has a verified student status till 24/02/2022 ...
  • LakshayNagpal
  • Casual Listener
  • 1196 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 1196 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student Account

CountryCanadaDeviceiPhone 11Operating System(iOS 15.1) My Question or IssueI changed my plan back to a student account last month when I noticed it charged me 11.29. I didn’t know every year you have to confirm that your a student to continue with th...

  • Newbie
  •   Country Canada Device iPhone 11 Operating System (iOS 15.1)    My Question or Issue I changed my plan back to a student account last month when I noticed it charged me 11.29...
  • Jeremy
  • Spotify Legend
  • 555 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 555 Views
  • 1 replies
  • 0 likes

I don't receive verification email for premium student

I wanted to change my plan from premium to premium student and I successfully filled in all the information in the SheerID form. However, I never receive any verification email for my information or the premium student plan even though they told me t...

  • Newbie
  • I wanted to change my plan from premium to premium student and I successfully filled in all the information in the SheerID form. However, I never receive any verification email for my information or ...
  • AdamDam
  • Spotify Star
  • 741 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 741 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play any podcasts on ipad pro or android, I've reinstalled many times

PlanPremiumCountryCzech republicDeviceiPad pro, OnePlus 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOn both of my devices I can't play any podcasts, when I search for them nothing shows up and if I can it just does no...

  • Newbie
  • Plan Premium Country Czech republic Device iPad pro, OnePlus 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue On both of my devices I can't play a...
  • Jeremy
  • Spotify Legend
  • 364 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stuck on "You're verified" page

 Hi, so I just got verified by Sheer-ID and I have been trying to subscribe to premium. However, when I select the student plan, it sends me to this page in the photo attached. I tried it on multiple devices and I even tried going on incognito mode t...

E6BE69A1-7D0D-4BA3-8CF6-30CFDAD4AC25.png
  • Casual Listener
  •   Hi, so I just got verified by Sheer-ID and I have been trying to subscribe to premium. However, when I select the student plan, it sends me to this page in the photo attached. I tried it on multip...
  • Ver
  • Spotify Legend
  • 612 Views
  • 6 replies
  • 0 likes
  • Premium for Students
  • 612 Views
  • 6 replies
  • 0 likes

Superuser Contribution Cannot login in my university site

PlanPremium StudentCountryBrazil The student site the autenticator redirects me is not the student one. My student email cannot login in this site because it's only for professors and administrators, I even contected the university IT department and ...

  • Casual Listener
  • Plan Premium Student Country Brazil   The student site the autenticator redirects me is not the student one. My student email cannot login in this site because it's only for professors and ...
  • Ver
  • Spotify Legend
  • 1082 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 1082 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student Premium

USA DeviceiPhone 11 ProI was paying for Student Premium since I started, however it got switched without my permission to regular Premium. I tried to change my plan, but it said that my student credentials were already being used on another account. ...

  • Newbie
  • USA   Device iPhone 11 Pro I was paying for Student Premium since I started, however it got switched without my permission to regular Premium. I tried to change my plan, but it said that my ...
  • Eni
  • Moderator
  • 810 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 810 Views
  • 1 replies
  • 0 likes

Superuser Contribution Refund of £14.99

I would like a refund please of £14.99. I have had a student premium account with Spotify ever since I started college, which was 2 years ago. I have always had £5.99 taken out my account every month, yet this month they took out £14.99 which they ha...

  • Casual Listener
  • I would like a refund please of £14.99. I have had a student premium account with Spotify ever since I started college, which was 2 years ago. I have always had £5.99 taken out my account every month...
  • Ver
  • Spotify Legend
  • 1216 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 1216 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student Premium Account already redeemed?

PlanPremiumCountryCanadaDeviceiPhone 6sOperating SystemWindows 10 My Question or IssueI am a student but my plan is set to normal premium at the moment and when I try to change to the student account, after filling out the correct information, it say...

  • Newbie
  •   Plan Premium Country Canada Device iPhone 6s Operating System Windows 10   My Question or Issue I am a student but my plan is set to normal premium at the moment and when I try...
  • Jeremy
  • Spotify Legend
  • 811 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 811 Views
  • 1 replies
  • 0 likes

Superuser Contribution The country of my college is not showing up when I try to register for a student account

PlanPremiumCountryJapan (studying in the US) My Question or IssueI am originally from Japan, and thus I have a Japanese Spotify account, but I currently studying in the US for college. I recently tried to switch my account to the Student Premium plan...

  • Newbie
  • Plan Premium Country Japan (studying in the US)   My Question or Issue I am originally from Japan, and thus I have a Japanese Spotify account, but I currently studying in the US for colleg...
  • Alex
  • Spotify Legend
  • 1795 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1795 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Stuck on Student Verification page when trying to get Premium Student Started

PlanCurrently Free/ Trying to start Premium StudentCountryCanada DevicePCOperating SystemWindows 10 It stuck on the Student Discount Verification page whenever I tried the Get Started button (also happened with different browsers and even in incognit...

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  • Visitor
  • Plan Currently Free/ Trying to start Premium Student Country Canada   Device PC Operating System Windows 10   It stuck on the Student Discount Verification page whenever I tried t...
  • Jeremy
  • Spotify Legend
  • 5894 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 5894 Views
  • 3 replies
  • 0 likes