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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9196 Views

5 replies

0 likes

Premium for Students
  • 9196 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14223 Views

10 replies

2 likes

Premium for Students
  • 14223 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23784 Views

11 replies

1 likes

Premium for Students
  • 23784 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167887 Views

110 replies

148 likes

Premium for Students
  • 167887 Views
  • 110 replies
  • 148 likes

Superuser Contribution I can't select the university plan to pay for. how do I do it?

my payment failed this month. when i was now about to update the payment methods, Spotify only lets me choose the individual premium payment plan and I have even renewed this year with the college document. can you help me?

Visitor

my payment failed this month. when i was now about to update the payment methods, Spotify only lets me choose the individual premium payment plan and I have even renewed this year with the college do...

Alex

Spotify Legend

446 Views

1 replies

1 likes

  • 446 Views
  • 1 replies
  • 1 likes

Superuser Contribution Why can't I pay using a debit card

when choosing a payment method, there are two options, namely the payment method using a debit card and pay pal. when I choose a debit card, the page that appears can only pay using pay pal

Visitor

when choosing a payment method, there are two options, namely the payment method using a debit card and pay pal. when I choose a debit card, the page that appears can only pay using pay pal

Alex

Spotify Legend

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
  • 0 likes

My College (UoPeople) doesn't appear on the list and cannot be manually added

PlanPremiumCountryUS My Question or IssueHello all, I am attempting to go from a Premium account to the Student + Hulu version and my college is not listed nor can it manually be added. The campus is University of the People (UoPeople for short). Is ...

Regular

Plan Premium Country US  My Question or Issue Hello all,   I am attempting to go from a Premium account to the Student + Hulu version and my college is not listed nor can it manually...

marco_rocci

Newbie

3361 Views

5 replies

2 likes

  • 3361 Views
  • 5 replies
  • 2 likes

Superuser Contribution Como saber se meu plano universitário foi concluído em minha conta Já

Já foi descontado o valor no cartão de crédito, e até agora não atualizou na plataforma mobile Android. Quero saber o que fazer, pois já está cobrando

Visitor

Já foi descontado o valor no cartão de crédito, e até agora não atualizou na plataforma mobile Android. Quero saber o que fazer, pois já está cobrando

Dian

Spotify Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offre premium étudiant

Je n'ai pas reçu le mail me demandant de fournir un justificatif.

Visitor

Je n'ai pas reçu le mail me demandant de fournir un justificatif.

Vasil

Moderator

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Trying to sign up for a Student Premium Plan

Plan: Free Currently with Premium in the pastCountry: United States of America Device: iPhone 13, MacBook AirOperating System: IOS 16, MacOS 13 My Question or Issue:When I go to sign up for the premium plan it tells me that it cant confirm I am a stu...

Casual Listener

  Plan: Free Currently with Premium in the past Country: United States of America   Device: iPhone 13, MacBook Air Operating System: IOS 16, MacOS 13   My Question or Issue: Wh...

Lyubka

Moderator

885 Views

3 replies

0 likes

Premium for Students
  • 885 Views
  • 3 replies
  • 0 likes

Superuser Contribution I'm trying to subscribe to the student premium but it's not going.

I'm trying to subscribe to the university premium, but when I click on the option, the following message appears: Something's gone wrong. Refresh this page or try again later. It may take some time to get things up again.

Visitor

I'm trying to subscribe to the university premium, but when I click on the option, the following message appears: Something's gone wrong. Refresh this page or try again later. It may take some time t...

Not applicable

459 Views

2 replies

0 likes

  • 459 Views
  • 2 replies
  • 0 likes

Superuser Contribution Zweryfikowałem konto studenta ale nadal mam informacje ze wygaśnie

Zweryfikowałem konto studenta jakiś czas temu i nagle wyskoczyła mi informacja, że muszę zweryfikować jeszcze raz, inaczej 21.02 przejdę na plan indivudual. Wchodząc na weryfikację pokazuje mi, że to działanie zostało już wykonane.

Visitor

Zweryfikowałem konto studenta jakiś czas temu i nagle wyskoczyła mi informacja, że muszę zweryfikować jeszcze raz, inaczej 21.02 przejdę na plan indivudual. Wchodząc na weryfikację pokazuje mi, że to...

OscarDC

Moderator

765 Views

1 replies

0 likes

  • 765 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student account won't activate

I applied for the student premium accounts and was accepted, however, my account shows that I'm on an individual premium account and charges me so as well. When I try to redo the student account request, it says I have already done it, yet nothing is...

Visitor

I applied for the student premium accounts and was accepted, however, my account shows that I'm on an individual premium account and charges me so as well. When I try to redo the student account requ...

MihailY

Moderator

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I apply my discount of student?

I already apply and they send me the verification but when I click on the link it tell me that the page doesnt exist. Could someone help me please

Visitor

I already apply and they send me the verification but when I click on the link it tell me that the page doesnt exist. Could someone help me please

Joan

Moderator

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trying to renew student account but cannot, since I changed my email

I have another account with my school email, is there anyway I can get these accounts migrated and then verified for student discount?Thanks!

Visitor

I have another account with my school email, is there anyway I can get these accounts migrated and then verified for student discount? Thanks!

Joan

Moderator

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

I'm from Indonesia but I'm studying in Turkey how do I convert my premium t

I'm from Indonesia but I'm studying in Turkey how do I convert my premium to Turkish payment?Because my premium payment is still an Indonesia payment

Visitor

I'm from Indonesia but I'm studying in Turkey how do I convert my premium to Turkish payment? Because my premium payment is still an Indonesia payment

kaworu_bloodpaw

Roadie

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unable to sign up for Premium Student but Verified and Discount Applied

I'm located in Canada and use Spotify Canada. I used SheerID, was verified on Spotify Canada, and the Premium Student Discount shows in my account. When I click on upgrade and choose my plan, I get the error: "Sorry, you are not eligible for that pla...

Casual Listener

I'm located in Canada and use Spotify Canada.   I used SheerID, was verified on Spotify Canada, and the Premium Student Discount shows in my account. When I click on upgrade and choose my plan...

Lyubka

Moderator

637 Views

3 replies

0 likes

Premium for Students
  • 637 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium Student Expiring

Details say if not college isn't confirmed I'll be charged 9.99 a month. I'm assuming this means I'll lose Hulu as well? So I'll only be getting Spotify music for that much?

Visitor

Details say if not college isn't confirmed I'll be charged 9.99 a month. I'm assuming this means I'll lose Hulu as well? So I'll only be getting Spotify music for that much?

Dian

Spotify Legend

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't use premium for students for a second time.

Hello, I finished my bachelor degree and started master degree. Wanted to have again student discount because I'm 23 years old and still have ISIC. But when I'm visiting page with proving my school it's telling me that I'm already used this page and ...

Visitor

Hello, I finished my bachelor degree and started master degree. Wanted to have again student discount because I'm 23 years old and still have ISIC. But when I'm visiting page with proving my school i...

Joan

Moderator

1195 Views

1 replies

1 likes

  • 1195 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cambio plan estudiante (ya canjeaste el código para esta oferta)

Después de ingresar mis datos para el cambio de plan, me arroja lo siguiente: YA CANJEASTE EL CÓDIGO PARA ESTA OFERTA; que significa eso?

Visitor

Después de ingresar mis datos para el cambio de plan, me arroja lo siguiente: YA CANJEASTE EL CÓDIGO PARA ESTA OFERTA; que significa eso?

Joan

Moderator

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Superuser Contribution naõ consigo fazer o pagamento do premium

mandei o comprovante de matricula para o plano universitario,foi aprovado, porem n consigo cadastrar o cartão de debito, nem gerar boleto para o pagamento .

Visitor

mandei o comprovante de matricula para o plano universitario,foi aprovado, porem n consigo cadastrar o cartão de debito, nem gerar boleto para o pagamento .

Dian

Spotify Legend

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes