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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

29087 Views

20 replies

0 likes

Premium for Students
  • 29087 Views
  • 20 replies
  • 0 likes

Olá. Eu não consigo realizar meu cadastro de estudante.

Boa Tarde. Eu não consigo realizar meu cadastro como estudante, pois há um erro especificamente nesta modalidade. Eu consigo abrir outros tipos do premium, mas a de estudante aparece a seguinte mensagem " Algo deu errado. Recarregue a página".

Visitor

Boa Tarde. Eu não consigo realizar meu cadastro como estudante, pois há um erro especificamente nesta modalidade. Eu consigo abrir outros tipos do premium, mas a de estudante aparece a seguinte mensa...

Bittencourt

Spotify Star

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paid, but spotify keeps asking for payment

I am student from Belarus. I have premium subscription for students on iPhone for 2.49$. Yesterday I had problems with payment. They are solved, but right now spotify keeps notifying me about payment. But my money already were deducted. And I can't f...

Newbie

I am student from Belarus. I have premium subscription for students on iPhone for 2.49$. Yesterday I had problems with payment. They are solved, but right now spotify keeps notifying me about p...

Joan

Moderator

1003 Views

1 replies

0 likes

Premium for Students
  • 1003 Views
  • 1 replies
  • 0 likes

Superuser Contribution Impossible de s'abonner à une offre

Bonjour,Je suis possesseur de l'offre premium étudiant à 4.99€ jusqu'à fin 2020 mais cependant il m'est impossible de m'y abonner ni même à une autre offre Spotify, le message suivant s'affiche:"Apparemment, vous avez déjà profité d'un essai auparava...

Visitor

Bonjour, Je suis possesseur de l'offre premium étudiant à 4.99€ jusqu'à fin 2020 mais cependant il m'est impossible de m'y abonner ni même à une autre offre Spotify, le message suivant s'affiche: ...

Alex

Spotify Legend

3673 Views

5 replies

1 likes

Premium for Students
  • 3673 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Student Discount not Applied

I resubscribed to the Student Discounted Spotify back around October. For some reason, the discount has not been applied and for the past two statements I have been paying 9.99 instead of 4.99. I would like to know how to remedy this, and if I can ge...

Casual Listener

I resubscribed to the Student Discounted Spotify back around October. For some reason, the discount has not been applied and for the past two statements I have been paying 9.99 instead of 4.99.&...

AmaniHiphop

Roadie

3076 Views

6 replies

1 likes

Student
  • 3076 Views
  • 6 replies
  • 1 likes

Superuser Contribution the payment has been deducted but my free account didn't upgrade to premium

the payment has been deducted from my bank,the app stuck to the verifying page and atlast it didn't upgrade to the premium account

Visitor

the payment has been deducted from my bank,the app stuck to the verifying page and atlast it didn't upgrade to the premium account

Eni

Moderator

579 Views

3 replies

0 likes

  • 579 Views
  • 3 replies
  • 0 likes

Spotify streaming one playlist only and manually ordered queue never stream

For some reason Spotify is only playing songs from one playlist. When I click to have a different playlist streamed, it plays one song from the playlist, but will go back to the playlist I was previously on and follow the order of that album, and not...

Visitor

For some reason Spotify is only playing songs from one playlist. When I click to have a different playlist streamed, it plays one song from the playlist, but will go back to the playlist I was previo...

Luke

Spotify Star

789 Views

1 replies

0 likes

  • 789 Views
  • 1 replies
  • 0 likes

Superuser Contribution Exchange student, but Spotify Premium is not accessible for the change of country.

My issue.I am an exchange student from Norway, taking a year in Cardiff, Wales.Tried to apply for student premium since i go to college in Cardiff and am therefore listed in the group allowed a student premium.Problem came after entering my college. ...

Newbie

My issue. I am an exchange student from Norway, taking a year in Cardiff, Wales. Tried to apply for student premium since i go to college in Cardiff and am therefore listed in the group allowed a s...

Joan

Moderator

494 Views

1 replies

0 likes

Premium for Students
  • 494 Views
  • 1 replies
  • 0 likes

Superuser Contribution Verification unsuccessful with a student account which I've already used

Plan PremiumCountry Italy Device(iPhone X)Operating System(iOS 16.2) My Question or IssueI've tried to renew my student account but it didn't work. I've contacted SheerID and for their everything works. Could you help me please?

Casual Listener

Plan Premium Country Italy   Device (iPhone X) Operating System (iOS 16.2)   My Question or Issue I've tried to renew my student account but it didn't work. I've contacted She...

Alex

Spotify Legend

879 Views

3 replies

0 likes

Premium for Students
  • 879 Views
  • 3 replies
  • 0 likes

Been charged twice in a month

My account still on the students premium and it been automatically charged 2 days ago and now iy expired and switch back to standard pack but it still charged me

Newbie

My account still on the students premium and it been automatically charged 2 days ago and now iy expired and switch back to standard pack but it still charged me   

Bittencourt

Spotify Star

317 Views

1 replies

0 likes

Premium for Students
  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution Студент

Как ускорить проверку мне надоела ждать и постоянно их делать

Visitor

Как ускорить проверку мне надоела ждать и постоянно их делать

Lyubka

Moderator

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution I had a student account and now they switched it to the individual account

Over a year I had a student account and now all of a sudden the changed it to individual account and i don't know why, also when i click on "verifying student account" they said "giftcard was already used"

Visitor

Over a year I had a student account and now all of a sudden the changed it to individual account and i don't know why, also when i click on "verifying student account" they said "giftcard was already...

Joan

Moderator

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ask for a refund because of i m étudiante

Hi. Since i started to pay spotify at 9.99 every mouth. I have already been student. (Cuz i just noticed that)I have already given you my documents and certificat of school from 2018). When i just changed my situation. You can check all there. So i t...

Visitor

Hi. Since i started to pay spotify at 9.99 every mouth. I have already been student. (Cuz i just noticed that) I have already given you my documents and certificat of school from 2018). When i ju...

Vasil

Moderator

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution My college is not in the subscription for students

and so my college is not in the subscription for students, which is why I can't make myself a premium for a student. Country Kazakhstan, College "Алматинский колледж строительства и менеджмента"

Casual Listener

and so my college is not in the subscription for students, which is why I can't make myself a premium for a student. Country Kazakhstan, College "Алматинский колледж строительства и менеджмента"

Yordan

Moderator

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

app on computer isnt working

I have downloaded the spotify app several times. When I open it up it always says "something went wrong" "try reloading the page" When I reload the page it says the same thing

Visitor

I have downloaded the spotify app several times. When I open it up it always says "something went wrong" "try reloading the page" When I reload the page it says the same thing

Billy-J

Spotify Star

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Superuser Contribution “Switching” the student on a Spotify Student Plan.

Hey! I recently started using the Spotify Student Plan to be able to pay for my Spotify Premium more efficiently. The problem is that I am currently not a student in a verified college, however my brother is. Since my brother doesn’t use Spotify, I’v...

Casual Listener

Hey! I recently started using the Spotify Student Plan to be able to pay for my Spotify Premium more efficiently. The problem is that I am currently not a student in a verified college, however my br...

valentinolol

Casual Listener

636 Views

2 replies

0 likes

  • 636 Views
  • 2 replies
  • 0 likes

Superuser Contribution I have advertising in the student plan trial month

I subscribed to the student plan, I did the correct verification, I added the card and supposedly I have a free month and then the charges will arrive to the card, but it's been 14 days and advertising appears and in the app it says that my plan is t...

Visitor

I subscribed to the student plan, I did the correct verification, I added the card and supposedly I have a free month and then the charges will arrive to the card, but it's been 14 days and advertisi...

Lyubka

Moderator

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Student w/ Hulu - not able to activate

PlanPremium for StudentsCountryUSADeviceHP Laptop EnvyOperating SystemWindows 10 My Question or IssueI recently changed my premium account to Student Premium account so that I would have access to Hulu and Showtime. Upon being approved for the Studen...

Visitor

Plan Premium for Students Country USA Device HP Laptop Envy Operating System Windows 10   My Question or Issue I recently changed my premium account to Student Premium account so t...

MihailY

Moderator

4071 Views

8 replies

4 likes

Premium for Students
  • 4071 Views
  • 8 replies
  • 4 likes

Superuser Contribution Estou a tentar criar conta de estudante em Portugal

Coloco os dados para pagamento, bem como o país e estado em Portugal, mas não aparece a opção para Portugal- mesmo já tendo valido a instituição de ensino. Apenas dá para selecionar estados e códigos postais dos EUA

Visitor

Coloco os dados para pagamento, bem como o país e estado em Portugal, mas não aparece a opção para Portugal- mesmo já tendo valido a instituição de ensino. Apenas dá para selecionar estados e códigos...

MihailY

Moderator

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Student angeblich abgelaufen

Hey,Ich habe gestern eine Email von Spotify bekommen, dass mein Premium Student Abo abgelaufen sei. Das kann aber gar nicht sein, weil ich Spotify noch nichtmal 1 Jahr habe und dementsprechend noch nicht verifizieren musste. Wenn ich im Web meinen Ac...

Newbie

Hey, Ich habe gestern eine Email von Spotify bekommen, dass mein Premium Student Abo abgelaufen sei. Das kann aber gar nicht sein, weil ich Spotify noch nichtmal 1 Jahr habe und dementsprechend noch...

Joan

Moderator

557 Views

1 replies

0 likes

Premium for Students
  • 557 Views
  • 1 replies
  • 0 likes