Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help verifying your Student Discount.
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
I verified as a student and been trying to make payment for premium but payment failed. After trying another card it also failed. What should I do now to make payment succeed?
Que puedo hacer para ver el pin y usar la tarjeta
I forgot to send my student document again to extend my student account and payed 6 month long 10€ and not 5. Can I get those 30€ back? Now I got today the student account again.
Al principio si me parecía ahora ya no me sale, cómo puedo solucionar eso?
kaç aydır öğrenci olduğuma dair belgeler yüklüyorum kabul etmiyor. öğrenciyim ve kaç defa premium için para ödedim. !!!
Preciso de ajuda no caso também, estou tendo dificuldades de reativar meu plano universitário
It keeps saying payment method failed despite using my different cards
I started my premium student account 5 months ago and today suddenly my account is a normal Spotify Premium Account even though it says that I can have the student premium to up to 12 months. I tried to verify as a student again but it can't find me ...
I'm a student and I missed the timeline for reverification because of a tough personal situation I was dealing with. It should not be this difficult to reverify my account. The reverification link says "Unfortunately, we couldn't confirm that you're ...
PlanPremiumCountryPakistanDevice(iPhone 7 Plus, Hp Envy 17T)Operating System(iOS 15, Windows 11.) My Question or IssueI cannot update the card for my payment, I have reached out to the support but they just told me try incognito mode and if that does...
I just signed up for Spotify Premium for Students and I went to go activate my Hulu subscriptions and I used the same email as I have on my Spotify account. Problem, I believe, is the Hulu account activate was previously inactive and now it won’t let...
PlanPremiumCountrySpainDeviceComputerOperating SystemWindows 10 My Question or Issue I have a problem with SheerID verification. I log in at my Uni's website, and then it gives me this error opensaml::BindingExceptionThe system encountered an error a...
CountryIstanbul/Turkey I was using the family plan for a year but i decided to change into the student plan even tho i'm verified i can't change into the student plan. I get this error:
PlanPremiumCountryOman/Canada My Question or IssueHi there! I am having an issue with changing my Premium plan to the one with the student discount. I had a premium plan when I was in Oman. I have recently moved to Canada and followed the steps in or...
I've been verified student since last fall, when I started the current school.And then when the school started I turned my normal Premium to Premium Student successfully. Last week, when my credit-card needed to be changed, I decided to put the Premi...
On Dec. 28, I received the email attached from Spotify regarding my Student Account. I clicked on Reverify Account, it took me to the plans page (https://www.spotify.com/us/student/?splot=rmAyDBlsSJm-0YH395i-Xw) and when I clicked get started, it too...
I forgot to extend my Student Account after one year. So I payed 10€ for Spotify premium this month, although I am still a student. It automatically changed to this account because I forget to extend my Student account. I still prefer to use a Studen...
I've been trying to get spotify premium for student but I'm getting an error that the website doesn't exist. What I can do? Plan: Student Country: Guatemala
My idea is to show different students of different ethnicities who can benefit from the student discount on Spotify.
Hola a todos que tal ¿como estan? Lei un articulo sobre el descuento a estudiantes en spotify pero me gustaria saber que paises estan incluidos para el descuento en estudiantes.¿ampliaran a mas paises esta promo?