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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

8524 Views

5 replies

0 likes

Premium for Students
  • 8524 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

12287 Views

10 replies

2 likes

Premium for Students
  • 12287 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

22672 Views

11 replies

1 likes

Premium for Students
  • 22672 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

165718 Views

110 replies

148 likes

Premium for Students
  • 165718 Views
  • 110 replies
  • 148 likes

Superuser Contribution i couldnt purchase student plan

i coudnt purchase student plan i dont know why even though i got verified as a student

Visitor

i coudnt purchase student plan i dont know why even though i got verified as a student

Dian

Spotify Legend

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Unpaid

Hello! My name is Sophia and I use for Students! I had a problem paying with my old card, when I saw this problem I updated the details of my other card. The payment was made, I even received the receipt in my email, but in the app it's still showing...

Visitor

  Hello! My name is Sophia and I use for Students! I had a problem paying with my old card, when I saw this problem I updated the details of my other card. The payment was made, I even r...

Bittencourt

Spotify Star

474 Views

1 replies

0 likes

Premium for Students
  • 474 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't switch from Family Plan to Student Plan even though I am verified.

After verification, I choose Student Plan but says I am not eligible. I currently have the Family Plan and am the manager so that may have something to do with it.

Visitor

After verification, I choose Student Plan but says I am not eligible. I currently have the Family Plan and am the manager so that may have something to do with it.

Lyubka

Moderator

782 Views

1 replies

0 likes

  • 782 Views
  • 1 replies
  • 0 likes

Superuser Contribution probleme avec l'offre etudiant, profite deja de l'offre, FAUX

j'ai essayer de profiter de l'offre etudiant mais je n'ai pas finaliser l'inscription et maintenant que je veux et peut la finalisé il me dit que je profite deja de l'offre.

Visitor

j'ai essayer de profiter de l'offre etudiant mais je n'ai pas finaliser l'inscription et maintenant que je veux et peut la finalisé il me dit que je profite deja de l'offre.

MihailY

Moderator

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paid for premium student but getting the subscription plan for premium mini

I was previously subscribed to premium mini, I had been verified for the student discount and went on to change my plan to student premium. Successfully made the payment for Rs.66, which is visible in the account receipts, but my account is showing m...

Visitor

I was previously subscribed to premium mini, I had been verified for the student discount and went on to change my plan to student premium. Successfully made the payment for Rs.66, which is visible i...

MihailY

Moderator

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Solved!! eu atualizei os dados do meu plano de estudante, mas cobraram o valor cheio

Boa noite, meu plano de estudante pediu pra atualizar os dados, como faz a cada 6 meses, eu atualizei e a veio a mensagem que deu certo, mas cobraram o valor do plano individual

Casual Listener

Boa noite, meu plano de estudante pediu pra atualizar os dados, como faz a cada 6 meses, eu atualizei e a veio a mensagem que deu certo, mas cobraram o valor do plano individual

Bittencourt

Spotify Star

545 Views

3 replies

0 likes

  • 545 Views
  • 3 replies
  • 0 likes

Superuser Contribution Me cobraron de más

PlanPremiumCountryArgentina My Question or IssueHola, hace unos días me enviaron un mail que decía que el plan de estudiantes aumentaba a $199 pero que lo iban a cobrar a partir de marzo y este mes seguiría a $119, pero me cobraron igualmente $199 ig...

Casual Listener

Plan Premium Country Argentina   My Question or Issue Hola, hace unos días me enviaron un mail que decía que el plan de estudiantes aumentaba a $199 pero que lo iban a cobrar a partir de m...

Alex

Spotify Legend

439 Views

1 replies

0 likes

Premium for Students
  • 439 Views
  • 1 replies
  • 0 likes

Premim is only for USA student?

i was putting in my address and it only comes up with state in the US and got me wondering is it only for USA student ( I am from Australia)

Visitor

i was putting in my address and it only comes up with state in the US and got me wondering is it only for USA student ( I am from Australia)

Maxim

Spotify Star

392 Views

1 replies

0 likes

Premium for Students
  • 392 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Different email for hulu and spotify

Hello, so I'm looking into the premium student plan and I'm curious because I have my school email in my Spotify but not in my Hulu and I'm wondering if I try to go and connect if that would be possible or if I would need to change my email in my Hul...

Newbie

Hello, so I'm looking into the premium student plan and I'm curious because I have my school email in my Spotify but not in my Hulu and I'm wondering if I try to go and connect if that would be possi...

Joan

Moderator

2033 Views

1 replies

0 likes

Premium for Students
  • 2033 Views
  • 1 replies
  • 0 likes

Another Email is using my SHOWTIME subscription

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I was trying to activate my SHOWTIME with the student plan but when I went it said ano...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello, ...

Luan

Spotify Star

552 Views

1 replies

0 likes

Premium for Students
  • 552 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't change from family plan to student plan

PlanCurretly using Family PremiumCountryTurkeyDeviceDesktop ComputerOperating SystemWindows 11 My Question or IssueI want to change to student plan and SheerID confirmed that I am a student but in plan selection page I get this error message "Unfortu...

Newbie

  Plan Curretly using Family Premium Country Turkey Device Desktop Computer Operating System Windows 11   My Question or Issue I want to change to student plan and SheerID confir...

Vasil

Moderator

525 Views

1 replies

0 likes

Premium for Students
  • 525 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hola tenía el plan estudiante y me hicieron el cobro individual premium

Solicito puedan ayudarme a hacer el reembolso correspondiente ya que tenía el plan estudiante y me hicieron el cobro individual premium

Visitor

Solicito puedan ayudarme a hacer el reembolso correspondiente ya que tenía el plan estudiante y me hicieron el cobro individual premium

Lyubka

Moderator

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I'll accept premium students, but it's not possible because I'm a high school student

I want a premium student but I can't because I'm a high school student why is it only for university students?

Visitor

I want a premium student but I can't because I'm a high school student why is it only for university students?

MihailY

Moderator

2267 Views

1 replies

0 likes

Premium for Students
  • 2267 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why did i pay the premium individual when i've already renew my student?

So last month I received an e-mail to renew my student plan and that's what I did (it also told me that this would be my last year). January'23 I paid 6,99€ (individual premium). I would appreciate an explanation

Visitor

So last month I received an e-mail to renew my student plan and that's what I did (it also told me that this would be my last year). January'23 I paid 6,99€ (individual premium). I would appreciate a...

Lyubka

Moderator

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Eu posso pagar o Spotify Premium Universitário no boleto?

Estou tentando realizar a compra desse plano para pagar no boleto, existe a opção, eu até clico, mas no final me pedem dados bancários para pagamento por débito automático. O pior é que eu não quero por débito automático, não acho legal ceder meus da...

Visitor

Estou tentando realizar a compra desse plano para pagar no boleto, existe a opção, eu até clico, mas no final me pedem dados bancários para pagamento por débito automático. O pior é que eu não quero ...

Bittencourt

Spotify Star

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't get Premium for Student, although verification sucessful

PlanPremium Student CountryAustria My Question or IssueI want to switch my plan from Spotify Family to Spotify Premium Student. I have already verified as a student and the verification process seems to be sucessful. I tried to use the link from Shee...

Newbie

  Plan Premium Student   Country Austria   My Question or Issue I want to switch my plan from Spotify Family to Spotify Premium Student. I have already verified as a student an...

Joan

Moderator

616 Views

1 replies

0 likes

Premium for Students
  • 616 Views
  • 1 replies
  • 0 likes

Superuser Contribution why do songs from the queue only play until 2019?

when i add songs to queue they play from 2010/12 (any) year but only up to 2019. After 19 do you need to add all the songs to the queue again? how to fix it?

Visitor

when i add songs to queue they play from 2010/12 (any) year but only up to 2019. After 19 do you need to add all the songs to the queue again? how to fix it?

Yordan

Moderator

657 Views

1 replies

0 likes

  • 657 Views
  • 1 replies
  • 0 likes

Superuser Contribution Being charged for Spotify Student Premium and Hulu

I am and have been being charged $5.66 for Spotify Student Premium and $2.66 for Hulu on my credit card. This has been going on for almost a year. How can I get this resolved?

Newbie

I am and have been being charged $5.66 for Spotify Student Premium and $2.66 for Hulu on my credit card. This has been going on for almost a year. How can I get this resolved?

Joan

Moderator

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes