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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 45366 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 45366 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20605 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20605 Views
  • 14 replies
  • 0 likes

Superuser Contribution Can't play any podcasts on ipad pro or android, I've reinstalled many times

PlanPremiumCountryCzech republicDeviceiPad pro, OnePlus 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOn both of my devices I can't play any podcasts, when I search for them nothing shows up and if I can it just does no...

  • Newbie
  • Plan Premium Country Czech republic Device iPad pro, OnePlus 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue On both of my devices I can't play a...
  • Jeremy
  • Spotify Legend
  • 367 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stuck on "You're verified" page

 Hi, so I just got verified by Sheer-ID and I have been trying to subscribe to premium. However, when I select the student plan, it sends me to this page in the photo attached. I tried it on multiple devices and I even tried going on incognito mode t...

E6BE69A1-7D0D-4BA3-8CF6-30CFDAD4AC25.png
  • Casual Listener
  •   Hi, so I just got verified by Sheer-ID and I have been trying to subscribe to premium. However, when I select the student plan, it sends me to this page in the photo attached. I tried it on multip...
  • Ver
  • Spotify Legend
  • 623 Views
  • 6 replies
  • 0 likes
  • Premium for Students
  • 623 Views
  • 6 replies
  • 0 likes

Superuser Contribution Cannot login in my university site

PlanPremium StudentCountryBrazil The student site the autenticator redirects me is not the student one. My student email cannot login in this site because it's only for professors and administrators, I even contected the university IT department and ...

  • Casual Listener
  • Plan Premium Student Country Brazil   The student site the autenticator redirects me is not the student one. My student email cannot login in this site because it's only for professors and ...
  • Ver
  • Spotify Legend
  • 1095 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 1095 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student Premium

USA DeviceiPhone 11 ProI was paying for Student Premium since I started, however it got switched without my permission to regular Premium. I tried to change my plan, but it said that my student credentials were already being used on another account. ...

  • Newbie
  • USA   Device iPhone 11 Pro I was paying for Student Premium since I started, however it got switched without my permission to regular Premium. I tried to change my plan, but it said that my ...
  • Eni
  • Moderator
  • 817 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 817 Views
  • 1 replies
  • 0 likes

Superuser Contribution Refund of £14.99

I would like a refund please of £14.99. I have had a student premium account with Spotify ever since I started college, which was 2 years ago. I have always had £5.99 taken out my account every month, yet this month they took out £14.99 which they ha...

  • Casual Listener
  • I would like a refund please of £14.99. I have had a student premium account with Spotify ever since I started college, which was 2 years ago. I have always had £5.99 taken out my account every month...
  • Ver
  • Spotify Legend
  • 1225 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 1225 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student Premium Account already redeemed?

PlanPremiumCountryCanadaDeviceiPhone 6sOperating SystemWindows 10 My Question or IssueI am a student but my plan is set to normal premium at the moment and when I try to change to the student account, after filling out the correct information, it say...

  • Newbie
  •   Plan Premium Country Canada Device iPhone 6s Operating System Windows 10   My Question or Issue I am a student but my plan is set to normal premium at the moment and when I try...
  • Jeremy
  • Spotify Legend
  • 817 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 817 Views
  • 1 replies
  • 0 likes

Superuser Contribution The country of my college is not showing up when I try to register for a student account

PlanPremiumCountryJapan (studying in the US) My Question or IssueI am originally from Japan, and thus I have a Japanese Spotify account, but I currently studying in the US for college. I recently tried to switch my account to the Student Premium plan...

  • Newbie
  • Plan Premium Country Japan (studying in the US)   My Question or Issue I am originally from Japan, and thus I have a Japanese Spotify account, but I currently studying in the US for colleg...
  • Alex
  • Spotify Legend
  • 1804 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1804 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Stuck on Student Verification page when trying to get Premium Student Started

PlanCurrently Free/ Trying to start Premium StudentCountryCanada DevicePCOperating SystemWindows 10 It stuck on the Student Discount Verification page whenever I tried the Get Started button (also happened with different browsers and even in incognit...

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  • Visitor
  • Plan Currently Free/ Trying to start Premium Student Country Canada   Device PC Operating System Windows 10   It stuck on the Student Discount Verification page whenever I tried t...
  • Jeremy
  • Spotify Legend
  • 6477 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 6477 Views
  • 3 replies
  • 0 likes

Solved!! Can I apply the student plan when I'm in an ONLINE master's program?

Hi! I'm in Japan but am a student of OMSCS (Online Master of Science in Computer Science), Georgia Institute of Technology.Since OMSCS is an authorized master's program, I'd like to apply to the student plan. However, SheerID didn't let me select the...

  • Casual Listener
  • Hi!   I'm in Japan but am a student of OMSCS (Online Master of Science in Computer Science), Georgia Institute of Technology. Since OMSCS is an authorized master's program, I'd like to apply ...
  • haltaro
  • Casual Listener
  • 1096 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 1096 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Community] Adding more colleges and universities to the student plan

Adding more colleges and universities so that more are "eligible". My sister who has just enrolled into college has been very anxious because its a big step for her, i suggested using headspace because it has helped me in the past. So we sat down tog...

  • Newbie
  • Adding more colleges and universities so that more are "eligible". My sister who has just enrolled into college has been very anxious because its a big step for her, i suggested using headspace becau...
  • Jeremy
  • Spotify Legend
  • 734 Views
  • 1 replies
  • 1 likes
  • 734 Views
  • 1 replies
  • 1 likes

Superuser Contribution Student Premium Issue

Hi, I am trying to subscribe student premium plan. When I try to verify my student information, the website shows 'Unfortunately, we couldn't confirm that you're a student. Please check your details and try again.' What should I do now? Thanks!

  • Newbie
  • Hi, I am trying to subscribe student premium plan. When I try to verify my student information, the website shows 'Unfortunately, we couldn't confirm that you're a student. Please check your det...
  • Ver
  • Spotify Legend
  • 1070 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 1070 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unsuccessful confirmation

USA DeviceI tried on iphone and macbook bothHi guys . I'm trying to get student premium plan but every time i try to confirm I'm student there's this : "Unfortunately, we couldn't confirm that you're a student.Please check your details and try again"...

  • Newbie
  • USA   Device I tried on iphone and macbook both Hi guys . I'm trying to get student premium plan but every time i try to confirm I'm student there's this : "Unfortunately, we couldn't confir...
  • MafeG
  • Spotify Legend
  • 985 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 985 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium Student Not letting me Confirm Details

When I try to Sign up for the Student discount, all it is asking for is my Name, school, and Date of Birth. When I put all of the information in, it says that it cannot verify that I am a student and I have tried multiple times and went on the FAQ to...

  • Newbie
  • When I try to Sign up for the Student discount, all it is asking for is my Name, school, and Date of Birth. When I put all of the information in, it says that it cannot verify that I am a student and...
  • Elena
  • Moderator
  • 1436 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 1436 Views
  • 4 replies
  • 0 likes

Superuser Contribution subscription didn't change

Hello lovely people! Last month I had confirmed my student status and changed my subscription from normal premium to student for the following month (that started today) Which is why I was shocked to see right now that I just got charged the normal p...

  • Newbie
  • Hello lovely people!   Last month I had confirmed my student status and changed my subscription from normal premium to student for the following month (that started today)   Which is wh...
  • MafeG
  • Spotify Legend
  • 609 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 609 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mudança para conta estudante

Estou tentando mudar para conta estudante, mas quando pede para eu fazer login no site da instituição sou mandado para o site erradoEm anexo o print do site correto de login de aluno (ulife) e o que sou enviado (ânima)

  • Newbie
  • Estou tentando mudar para conta estudante, mas quando pede para eu fazer login no site da instituição sou mandado para o site errado Em anexo o print do site correto de login de aluno (ulife) e o qu...
  • Alex
  • Spotify Legend
  • 855 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 855 Views
  • 1 replies
  • 0 likes

Superuser Contribution School not listed on submission form

PlanFreeCountryFranceDeviceSamsung Galaxy S9, PCOperating SystemAndroid and Windows 10 My Question or IssueHi, I want to subscribe to Premium Student, and as my school isn't listed, I went to fill the submission form, but it's not listed there either...

  • Casual Listener
  • Plan Free Country France Device Samsung Galaxy S9, PC Operating System Android and Windows 10   My Question or Issue Hi, I want to subscribe to Premium Student, and as my school isn't ...
  • Alex
  • Spotify Legend
  • 1904 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1904 Views
  • 1 replies
  • 0 likes

Can’t find my school

I can’t find my School/College Them i have to sign up my premium, what to do?

  • Visitor
  • I can’t find my School/College Them i have to sign up my premium, what to do?
  • Billy-J
  • Spotify Star
  • 1217 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 1217 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Subscription does not work properly

PlanPremium StudentCountryUkraineDevice(Samsung m31)Operating System(Android 11) My Question or IssueSo basically I cannot pay for my student plan, despite I have much more than required 2.5 dollars, moreover for some unknown reason Spotify tries to ...

  • Casual Listener
  •   Plan Premium Student Country Ukraine Device (Samsung m31) Operating System (Android 11)   My Question or Issue So basically I cannot pay for my student plan, despite I have muc...
  • MafeG
  • Spotify Legend
  • 683 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 683 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Premium Student Abroad

I activated my account in America and paid for premium there for a while. I now live and study in the Netherlands, but when I try verifying my student ID it will only let me choose American universities. I only have a Dutch ID. How do I fix this?

  • Newbie
  • I activated my account in America and paid for premium there for a while. I now live and study in the Netherlands, but when I try verifying my student ID it will only let me choose American universit...
  • Alex
  • Spotify Legend
  • 1897 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1897 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Student (India) Unable to reach payment page

PlanPremium Student CountryIndia Operating SystemManjaro Linux My Question or IssueI have been enrolled in the student plan for many months now. However, this month when I tried to do the monthly payment, I am stuck on the following page (see screens...

  • Casual Listener
  • Plan Premium Student   Country India   Operating System Manjaro Linux   My Question or Issue I have been enrolled in the student plan for many months now. However, this month...
  • Alex
  • Spotify Legend
  • 1031 Views
  • 7 replies
  • 0 likes
  • Premium for Students
  • 1031 Views
  • 7 replies
  • 0 likes