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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

8525 Views

5 replies

0 likes

Premium for Students
  • 8525 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

12293 Views

10 replies

2 likes

Premium for Students
  • 12293 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

22675 Views

11 replies

1 likes

Premium for Students
  • 22675 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

165720 Views

110 replies

148 likes

Premium for Students
  • 165720 Views
  • 110 replies
  • 148 likes

Superuser Contribution How do I unlink another account from my student status?

I’m trying to change my account to a premium student account. Someone used my student status to enjoy the student premium. I would like to unlink their account and use my status for my account.

Visitor

I’m trying to change my account to a premium student account. Someone used my student status to enjoy the student premium. I would like to unlink their account and use my status for my account.

Lyubka

Moderator

836 Views

1 replies

0 likes

  • 836 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium student

Dzień dobry, w momencie jak wpisuje na początku dane to występuje nieznany błąd i nie mogę przeprowadzić dalej weryfikacji

Visitor

Dzień dobry, w momencie jak wpisuje na początku dane to występuje nieznany błąd i nie mogę przeprowadzić dalej weryfikacji

MihailY

Moderator

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Temporary authorization charge.

PlanPremium StudentCountryBrazilDeviceNotebook Acer aspire 5Operating SystemWindows 10 My Question or IssueRecently I changed my payment details and got a temporary authorization charge in my bank account. It happened two days ago and I still didn't ...

Visitor

Plan Premium Student Country Brazil Device Notebook Acer aspire 5 Operating System Windows 10   My Question or Issue Recently I changed my payment details and got a temporary authoriza...

Maxim

Spotify Star

1415 Views

1 replies

0 likes

Premium for Students
  • 1415 Views
  • 1 replies
  • 0 likes

Olá. Eu não consigo realizar meu cadastro de estudante.

Boa Tarde. Eu não consigo realizar meu cadastro como estudante, pois há um erro especificamente nesta modalidade. Eu consigo abrir outros tipos do premium, mas a de estudante aparece a seguinte mensagem " Algo deu errado. Recarregue a página".

Visitor

Boa Tarde. Eu não consigo realizar meu cadastro como estudante, pois há um erro especificamente nesta modalidade. Eu consigo abrir outros tipos do premium, mas a de estudante aparece a seguinte mensa...

Bittencourt

Spotify Star

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paid, but spotify keeps asking for payment

I am student from Belarus. I have premium subscription for students on iPhone for 2.49$. Yesterday I had problems with payment. They are solved, but right now spotify keeps notifying me about payment. But my money already were deducted. And I can't f...

Newbie

I am student from Belarus. I have premium subscription for students on iPhone for 2.49$. Yesterday I had problems with payment. They are solved, but right now spotify keeps notifying me about p...

Joan

Moderator

1198 Views

1 replies

0 likes

Premium for Students
  • 1198 Views
  • 1 replies
  • 0 likes

Superuser Contribution Impossible de s'abonner à une offre

Bonjour,Je suis possesseur de l'offre premium étudiant à 4.99€ jusqu'à fin 2020 mais cependant il m'est impossible de m'y abonner ni même à une autre offre Spotify, le message suivant s'affiche:"Apparemment, vous avez déjà profité d'un essai auparava...

Visitor

Bonjour, Je suis possesseur de l'offre premium étudiant à 4.99€ jusqu'à fin 2020 mais cependant il m'est impossible de m'y abonner ni même à une autre offre Spotify, le message suivant s'affiche: ...

Alex

Spotify Legend

4087 Views

5 replies

1 likes

Premium for Students
  • 4087 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Student Discount not Applied

I resubscribed to the Student Discounted Spotify back around October. For some reason, the discount has not been applied and for the past two statements I have been paying 9.99 instead of 4.99. I would like to know how to remedy this, and if I can ge...

Casual Listener

I resubscribed to the Student Discounted Spotify back around October. For some reason, the discount has not been applied and for the past two statements I have been paying 9.99 instead of 4.99.&...

AmaniHiphop

Roadie

4170 Views

6 replies

1 likes

Student
  • 4170 Views
  • 6 replies
  • 1 likes

Superuser Contribution the payment has been deducted but my free account didn't upgrade to premium

the payment has been deducted from my bank,the app stuck to the verifying page and atlast it didn't upgrade to the premium account

Visitor

the payment has been deducted from my bank,the app stuck to the verifying page and atlast it didn't upgrade to the premium account

Eni

Moderator

815 Views

3 replies

0 likes

  • 815 Views
  • 3 replies
  • 0 likes

Spotify streaming one playlist only and manually ordered queue never stream

For some reason Spotify is only playing songs from one playlist. When I click to have a different playlist streamed, it plays one song from the playlist, but will go back to the playlist I was previously on and follow the order of that album, and not...

Visitor

For some reason Spotify is only playing songs from one playlist. When I click to have a different playlist streamed, it plays one song from the playlist, but will go back to the playlist I was previo...

Luke

Community Legend

961 Views

1 replies

0 likes

  • 961 Views
  • 1 replies
  • 0 likes

Superuser Contribution Exchange student, but Spotify Premium is not accessible for the change of country.

My issue.I am an exchange student from Norway, taking a year in Cardiff, Wales.Tried to apply for student premium since i go to college in Cardiff and am therefore listed in the group allowed a student premium.Problem came after entering my college. ...

Newbie

My issue. I am an exchange student from Norway, taking a year in Cardiff, Wales. Tried to apply for student premium since i go to college in Cardiff and am therefore listed in the group allowed a s...

Joan

Moderator

1055 Views

1 replies

0 likes

Premium for Students
  • 1055 Views
  • 1 replies
  • 0 likes

Superuser Contribution Verification unsuccessful with a student account which I've already used

Plan PremiumCountry Italy Device(iPhone X)Operating System(iOS 16.2) My Question or IssueI've tried to renew my student account but it didn't work. I've contacted SheerID and for their everything works. Could you help me please?

Casual Listener

Plan Premium Country Italy   Device (iPhone X) Operating System (iOS 16.2)   My Question or Issue I've tried to renew my student account but it didn't work. I've contacted She...

Alex

Spotify Legend

1018 Views

3 replies

0 likes

Premium for Students
  • 1018 Views
  • 3 replies
  • 0 likes

Been charged twice in a month

My account still on the students premium and it been automatically charged 2 days ago and now iy expired and switch back to standard pack but it still charged me

Newbie

My account still on the students premium and it been automatically charged 2 days ago and now iy expired and switch back to standard pack but it still charged me   

Bittencourt

Spotify Star

401 Views

1 replies

0 likes

Premium for Students
  • 401 Views
  • 1 replies
  • 0 likes

Superuser Contribution Студент

Как ускорить проверку мне надоела ждать и постоянно их делать

Visitor

Как ускорить проверку мне надоела ждать и постоянно их делать

Lyubka

Moderator

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Superuser Contribution I had a student account and now they switched it to the individual account

Over a year I had a student account and now all of a sudden the changed it to individual account and i don't know why, also when i click on "verifying student account" they said "giftcard was already used"

Visitor

Over a year I had a student account and now all of a sudden the changed it to individual account and i don't know why, also when i click on "verifying student account" they said "giftcard was already...

Joan

Moderator

702 Views

1 replies

0 likes

  • 702 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ask for a refund because of i m étudiante

Hi. Since i started to pay spotify at 9.99 every mouth. I have already been student. (Cuz i just noticed that)I have already given you my documents and certificat of school from 2018). When i just changed my situation. You can check all there. So i t...

Visitor

Hi. Since i started to pay spotify at 9.99 every mouth. I have already been student. (Cuz i just noticed that) I have already given you my documents and certificat of school from 2018). When i ju...

Vasil

Moderator

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution My college is not in the subscription for students

and so my college is not in the subscription for students, which is why I can't make myself a premium for a student. Country Kazakhstan, College "Алматинский колледж строительства и менеджмента"

Casual Listener

and so my college is not in the subscription for students, which is why I can't make myself a premium for a student. Country Kazakhstan, College "Алматинский колледж строительства и менеджмента"

Yordan

Moderator

619 Views

1 replies

0 likes

  • 619 Views
  • 1 replies
  • 0 likes

app on computer isnt working

I have downloaded the spotify app several times. When I open it up it always says "something went wrong" "try reloading the page" When I reload the page it says the same thing

Visitor

I have downloaded the spotify app several times. When I open it up it always says "something went wrong" "try reloading the page" When I reload the page it says the same thing

Billy-J

Spotify Star

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes

Superuser Contribution “Switching” the student on a Spotify Student Plan.

Hey! I recently started using the Spotify Student Plan to be able to pay for my Spotify Premium more efficiently. The problem is that I am currently not a student in a verified college, however my brother is. Since my brother doesn’t use Spotify, I’v...

Casual Listener

Hey! I recently started using the Spotify Student Plan to be able to pay for my Spotify Premium more efficiently. The problem is that I am currently not a student in a verified college, however my br...

valentinolol

Casual Listener

897 Views

2 replies

0 likes

  • 897 Views
  • 2 replies
  • 0 likes