Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
17239 Views
49 replies
0 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
19484 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Newbie
159718 Views
109 replies
147 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
36548 Views
19 replies
1 likes
Dzień dobry, w momencie jak wpisuje na początku dane to występuje nieznany błąd i nie mogę przeprowadzić dalej weryfikacji
Dzień dobry, w momencie jak wpisuje na początku dane to występuje nieznany błąd i nie mogę przeprowadzić dalej weryfikacji
Moderator
468 Views
1 replies
0 likes
PlanPremium StudentCountryBrazilDeviceNotebook Acer aspire 5Operating SystemWindows 10 My Question or IssueRecently I changed my payment details and got a temporary authorization charge in my bank account. It happened two days ago and I still didn't ...
Plan Premium Student Country Brazil Device Notebook Acer aspire 5 Operating System Windows 10 My Question or Issue Recently I changed my payment details and got a temporary authoriza...
Spotify Star
1266 Views
1 replies
0 likes
Boa Tarde. Eu não consigo realizar meu cadastro como estudante, pois há um erro especificamente nesta modalidade. Eu consigo abrir outros tipos do premium, mas a de estudante aparece a seguinte mensagem " Algo deu errado. Recarregue a página".
Boa Tarde. Eu não consigo realizar meu cadastro como estudante, pois há um erro especificamente nesta modalidade. Eu consigo abrir outros tipos do premium, mas a de estudante aparece a seguinte mensa...
Spotify Star
486 Views
1 replies
0 likes
I am student from Belarus. I have premium subscription for students on iPhone for 2.49$. Yesterday I had problems with payment. They are solved, but right now spotify keeps notifying me about payment. But my money already were deducted. And I can't f...
I am student from Belarus. I have premium subscription for students on iPhone for 2.49$. Yesterday I had problems with payment. They are solved, but right now spotify keeps notifying me about p...
Moderator
1164 Views
1 replies
0 likes
Bonjour,Je suis possesseur de l'offre premium étudiant à 4.99€ jusqu'à fin 2020 mais cependant il m'est impossible de m'y abonner ni même à une autre offre Spotify, le message suivant s'affiche:"Apparemment, vous avez déjà profité d'un essai auparava...
Bonjour, Je suis possesseur de l'offre premium étudiant à 4.99€ jusqu'à fin 2020 mais cependant il m'est impossible de m'y abonner ni même à une autre offre Spotify, le message suivant s'affiche: ...
Spotify Legend
4036 Views
5 replies
1 likes
I resubscribed to the Student Discounted Spotify back around October. For some reason, the discount has not been applied and for the past two statements I have been paying 9.99 instead of 4.99. I would like to know how to remedy this, and if I can ge...
I resubscribed to the Student Discounted Spotify back around October. For some reason, the discount has not been applied and for the past two statements I have been paying 9.99 instead of 4.99.&...
Roadie
4030 Views
6 replies
1 likes
the payment has been deducted from my bank,the app stuck to the verifying page and atlast it didn't upgrade to the premium account
the payment has been deducted from my bank,the app stuck to the verifying page and atlast it didn't upgrade to the premium account
Moderator
769 Views
3 replies
0 likes
For some reason Spotify is only playing songs from one playlist. When I click to have a different playlist streamed, it plays one song from the playlist, but will go back to the playlist I was previously on and follow the order of that album, and not...
For some reason Spotify is only playing songs from one playlist. When I click to have a different playlist streamed, it plays one song from the playlist, but will go back to the playlist I was previo...
Community Legend
894 Views
1 replies
0 likes
My issue.I am an exchange student from Norway, taking a year in Cardiff, Wales.Tried to apply for student premium since i go to college in Cardiff and am therefore listed in the group allowed a student premium.Problem came after entering my college. ...
My issue. I am an exchange student from Norway, taking a year in Cardiff, Wales. Tried to apply for student premium since i go to college in Cardiff and am therefore listed in the group allowed a s...
Moderator
919 Views
1 replies
0 likes
Plan PremiumCountry Italy Device(iPhone X)Operating System(iOS 16.2) My Question or IssueI've tried to renew my student account but it didn't work. I've contacted SheerID and for their everything works. Could you help me please?
Plan Premium Country Italy Device (iPhone X) Operating System (iOS 16.2) My Question or Issue I've tried to renew my student account but it didn't work. I've contacted She...
Spotify Legend
984 Views
3 replies
0 likes
My account still on the students premium and it been automatically charged 2 days ago and now iy expired and switch back to standard pack but it still charged me
My account still on the students premium and it been automatically charged 2 days ago and now iy expired and switch back to standard pack but it still charged me
Spotify Star
388 Views
1 replies
0 likes
A etapa de pagamento apresenta erro.
A etapa de pagamento apresenta erro.
Moderator
427 Views
1 replies
0 likes
Как ускорить проверку мне надоела ждать и постоянно их делать
Как ускорить проверку мне надоела ждать и постоянно их делать
Moderator
526 Views
1 replies
0 likes
Over a year I had a student account and now all of a sudden the changed it to individual account and i don't know why, also when i click on "verifying student account" they said "giftcard was already used"
Over a year I had a student account and now all of a sudden the changed it to individual account and i don't know why, also when i click on "verifying student account" they said "giftcard was already...
Moderator
630 Views
1 replies
0 likes
Hi. Since i started to pay spotify at 9.99 every mouth. I have already been student. (Cuz i just noticed that)I have already given you my documents and certificat of school from 2018). When i just changed my situation. You can check all there. So i t...
Hi. Since i started to pay spotify at 9.99 every mouth. I have already been student. (Cuz i just noticed that) I have already given you my documents and certificat of school from 2018). When i ju...
Moderator
444 Views
1 replies
0 likes
and so my college is not in the subscription for students, which is why I can't make myself a premium for a student. Country Kazakhstan, College "Алматинский колледж строительства и менеджмента"
and so my college is not in the subscription for students, which is why I can't make myself a premium for a student. Country Kazakhstan, College "Алматинский колледж строительства и менеджмента"
Moderator
583 Views
1 replies
0 likes
I have downloaded the spotify app several times. When I open it up it always says "something went wrong" "try reloading the page" When I reload the page it says the same thing
I have downloaded the spotify app several times. When I open it up it always says "something went wrong" "try reloading the page" When I reload the page it says the same thing
Spotify Star
541 Views
1 replies
0 likes
Hey! I recently started using the Spotify Student Plan to be able to pay for my Spotify Premium more efficiently. The problem is that I am currently not a student in a verified college, however my brother is. Since my brother doesn’t use Spotify, I’v...
Hey! I recently started using the Spotify Student Plan to be able to pay for my Spotify Premium more efficiently. The problem is that I am currently not a student in a verified college, however my br...
Casual Listener
860 Views
2 replies
0 likes
I subscribed to the student plan, I did the correct verification, I added the card and supposedly I have a free month and then the charges will arrive to the card, but it's been 14 days and advertising appears and in the app it says that my plan is t...
I subscribed to the student plan, I did the correct verification, I added the card and supposedly I have a free month and then the charges will arrive to the card, but it's been 14 days and advertisi...
Moderator
571 Views
1 replies
0 likes
PlanPremium for StudentsCountryUSADeviceHP Laptop EnvyOperating SystemWindows 10 My Question or IssueI recently changed my premium account to Student Premium account so that I would have access to Hulu and Showtime. Upon being approved for the Studen...
Plan Premium for Students Country USA Device HP Laptop Envy Operating System Windows 10 My Question or Issue I recently changed my premium account to Student Premium account so t...
Moderator
4696 Views
8 replies
4 likes
