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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9986 Views

6 replies

1 likes

Premium for Students
  • 9986 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15882 Views

10 replies

2 likes

Premium for Students
  • 15882 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25284 Views

11 replies

1 likes

Premium for Students
  • 25284 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

170702 Views

110 replies

148 likes

Premium for Students
  • 170702 Views
  • 110 replies
  • 148 likes

Superuser Contribution the payment has been deducted but my free account didn't upgrade to premium

the payment has been deducted from my bank,the app stuck to the verifying page and atlast it didn't upgrade to the premium account

Visitor

the payment has been deducted from my bank,the app stuck to the verifying page and atlast it didn't upgrade to the premium account

Eni

Moderator

842 Views

3 replies

0 likes

  • 842 Views
  • 3 replies
  • 0 likes

Spotify streaming one playlist only and manually ordered queue never stream

For some reason Spotify is only playing songs from one playlist. When I click to have a different playlist streamed, it plays one song from the playlist, but will go back to the playlist I was previously on and follow the order of that album, and not...

Visitor

For some reason Spotify is only playing songs from one playlist. When I click to have a different playlist streamed, it plays one song from the playlist, but will go back to the playlist I was previo...

Luke

Community Legend

987 Views

1 replies

0 likes

  • 987 Views
  • 1 replies
  • 0 likes

Superuser Contribution Exchange student, but Spotify Premium is not accessible for the change of country.

My issue.I am an exchange student from Norway, taking a year in Cardiff, Wales.Tried to apply for student premium since i go to college in Cardiff and am therefore listed in the group allowed a student premium.Problem came after entering my college. ...

Newbie

My issue. I am an exchange student from Norway, taking a year in Cardiff, Wales. Tried to apply for student premium since i go to college in Cardiff and am therefore listed in the group allowed a s...

Joan

Moderator

1162 Views

1 replies

0 likes

Premium for Students
  • 1162 Views
  • 1 replies
  • 0 likes

Superuser Contribution Verification unsuccessful with a student account which I've already used

Plan PremiumCountry Italy Device(iPhone X)Operating System(iOS 16.2) My Question or IssueI've tried to renew my student account but it didn't work. I've contacted SheerID and for their everything works. Could you help me please?

Casual Listener

Plan Premium Country Italy   Device (iPhone X) Operating System (iOS 16.2)   My Question or Issue I've tried to renew my student account but it didn't work. I've contacted She...

Alex

Spotify Legend

1028 Views

3 replies

0 likes

Premium for Students
  • 1028 Views
  • 3 replies
  • 0 likes

Been charged twice in a month

My account still on the students premium and it been automatically charged 2 days ago and now iy expired and switch back to standard pack but it still charged me

Newbie

My account still on the students premium and it been automatically charged 2 days ago and now iy expired and switch back to standard pack but it still charged me   

Bittencourt

Spotify Star

407 Views

1 replies

0 likes

Premium for Students
  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution Студент

Как ускорить проверку мне надоела ждать и постоянно их делать

Visitor

Как ускорить проверку мне надоела ждать и постоянно их делать

Lyubka

Moderator

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Superuser Contribution I had a student account and now they switched it to the individual account

Over a year I had a student account and now all of a sudden the changed it to individual account and i don't know why, also when i click on "verifying student account" they said "giftcard was already used"

Visitor

Over a year I had a student account and now all of a sudden the changed it to individual account and i don't know why, also when i click on "verifying student account" they said "giftcard was already...

Joan

Moderator

726 Views

1 replies

0 likes

  • 726 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ask for a refund because of i m étudiante

Hi. Since i started to pay spotify at 9.99 every mouth. I have already been student. (Cuz i just noticed that)I have already given you my documents and certificat of school from 2018). When i just changed my situation. You can check all there. So i t...

Visitor

Hi. Since i started to pay spotify at 9.99 every mouth. I have already been student. (Cuz i just noticed that) I have already given you my documents and certificat of school from 2018). When i ju...

Vasil

Moderator

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Superuser Contribution My college is not in the subscription for students

and so my college is not in the subscription for students, which is why I can't make myself a premium for a student. Country Kazakhstan, College "Алматинский колледж строительства и менеджмента"

Casual Listener

and so my college is not in the subscription for students, which is why I can't make myself a premium for a student. Country Kazakhstan, College "Алматинский колледж строительства и менеджмента"

Yordan

Moderator

636 Views

1 replies

0 likes

  • 636 Views
  • 1 replies
  • 0 likes

app on computer isnt working

I have downloaded the spotify app several times. When I open it up it always says "something went wrong" "try reloading the page" When I reload the page it says the same thing

Visitor

I have downloaded the spotify app several times. When I open it up it always says "something went wrong" "try reloading the page" When I reload the page it says the same thing

Billy-J

Spotify Star

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution “Switching” the student on a Spotify Student Plan.

Hey! I recently started using the Spotify Student Plan to be able to pay for my Spotify Premium more efficiently. The problem is that I am currently not a student in a verified college, however my brother is. Since my brother doesn’t use Spotify, I’v...

Casual Listener

Hey! I recently started using the Spotify Student Plan to be able to pay for my Spotify Premium more efficiently. The problem is that I am currently not a student in a verified college, however my br...

valentinolol

Casual Listener

914 Views

2 replies

0 likes

  • 914 Views
  • 2 replies
  • 0 likes

Superuser Contribution I have advertising in the student plan trial month

I subscribed to the student plan, I did the correct verification, I added the card and supposedly I have a free month and then the charges will arrive to the card, but it's been 14 days and advertising appears and in the app it says that my plan is t...

Visitor

I subscribed to the student plan, I did the correct verification, I added the card and supposedly I have a free month and then the charges will arrive to the card, but it's been 14 days and advertisi...

Lyubka

Moderator

616 Views

1 replies

0 likes

  • 616 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Student w/ Hulu - not able to activate

PlanPremium for StudentsCountryUSADeviceHP Laptop EnvyOperating SystemWindows 10 My Question or IssueI recently changed my premium account to Student Premium account so that I would have access to Hulu and Showtime. Upon being approved for the Studen...

Visitor

Plan Premium for Students Country USA Device HP Laptop Envy Operating System Windows 10   My Question or Issue I recently changed my premium account to Student Premium account so t...

MihailY

Moderator

4832 Views

8 replies

4 likes

Premium for Students
  • 4832 Views
  • 8 replies
  • 4 likes

Superuser Contribution Estou a tentar criar conta de estudante em Portugal

Coloco os dados para pagamento, bem como o país e estado em Portugal, mas não aparece a opção para Portugal- mesmo já tendo valido a instituição de ensino. Apenas dá para selecionar estados e códigos postais dos EUA

Visitor

Coloco os dados para pagamento, bem como o país e estado em Portugal, mas não aparece a opção para Portugal- mesmo já tendo valido a instituição de ensino. Apenas dá para selecionar estados e códigos...

MihailY

Moderator

610 Views

1 replies

0 likes

  • 610 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Student angeblich abgelaufen

Hey,Ich habe gestern eine Email von Spotify bekommen, dass mein Premium Student Abo abgelaufen sei. Das kann aber gar nicht sein, weil ich Spotify noch nichtmal 1 Jahr habe und dementsprechend noch nicht verifizieren musste. Wenn ich im Web meinen Ac...

Newbie

Hey, Ich habe gestern eine Email von Spotify bekommen, dass mein Premium Student Abo abgelaufen sei. Das kann aber gar nicht sein, weil ich Spotify noch nichtmal 1 Jahr habe und dementsprechend noch...

Joan

Moderator

673 Views

1 replies

0 likes

Premium for Students
  • 673 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't acces to the students account, what can I do to be able to use it?

I want to improve my account by making it a premium account, especifically thepremium for students, but when i try to do it, it says that it doesn't exists

Visitor

I want to improve my account by making it a premium account, especifically thepremium for students, but when i try to do it, it says that it doesn't exists

Lyubka

Moderator

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Superuser Contribution How does pausing the Spotify Student subscription affect the max. 4 years of discount?

PlanPremiumMy Question or IssueHello! I have been using the Spotify Student subscription for about a year now and I recently found out about about the fact that this discount can be used for up to 4 years. My question is if I pause my Student Subscri...

Visitor

Plan Premium My Question or Issue Hello! I have been using the Spotify Student subscription for about a year now and I recently found out about about the fact that this discount can be used for up...

MihailY

Moderator

665 Views

1 replies

0 likes

Premium for Students
  • 665 Views
  • 1 replies
  • 0 likes

Student Discount Failure

PlanFreeCountryUnited KingdomDeviceiPhone SE (2022)Operating SystemiOS 16.1 My Question or IssueWhen I try to verify my account it takes me to “OpenAthens” from which I have researched is something to do with the NHS, but I can confirm that my colleg...

Visitor

Plan Free Country United Kingdom Device iPhone SE (2022) Operating System iOS 16.1   My Question or Issue When I try to verify my account it takes me to “OpenAthens” from which I have ...

Maxim

Spotify Star

528 Views

1 replies

0 likes

Premium for Students
  • 528 Views
  • 1 replies
  • 0 likes