Help Wizard

Step 1

NEXT STEP

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 46192 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 46192 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20889 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20889 Views
  • 14 replies
  • 0 likes

Superuser Contribution Student Premium Issue

Hi, I am trying to subscribe student premium plan. When I try to verify my student information, the website shows 'Unfortunately, we couldn't confirm that you're a student. Please check your details and try again.' What should I do now? Thanks!

  • Newbie
  • Hi, I am trying to subscribe student premium plan. When I try to verify my student information, the website shows 'Unfortunately, we couldn't confirm that you're a student. Please check your det...
  • Ver
  • Spotify Legend
  • 1075 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 1075 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unsuccessful confirmation

USA DeviceI tried on iphone and macbook bothHi guys . I'm trying to get student premium plan but every time i try to confirm I'm student there's this : "Unfortunately, we couldn't confirm that you're a student.Please check your details and try again"...

  • Newbie
  • USA   Device I tried on iphone and macbook both Hi guys . I'm trying to get student premium plan but every time i try to confirm I'm student there's this : "Unfortunately, we couldn't confir...
  • MafeG
  • Spotify Legend
  • 991 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 991 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium Student Not letting me Confirm Details

When I try to Sign up for the Student discount, all it is asking for is my Name, school, and Date of Birth. When I put all of the information in, it says that it cannot verify that I am a student and I have tried multiple times and went on the FAQ to...

  • Newbie
  • When I try to Sign up for the Student discount, all it is asking for is my Name, school, and Date of Birth. When I put all of the information in, it says that it cannot verify that I am a student and...
  • Elena
  • Moderator
  • 1448 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 1448 Views
  • 4 replies
  • 0 likes

Superuser Contribution subscription didn't change

Hello lovely people! Last month I had confirmed my student status and changed my subscription from normal premium to student for the following month (that started today) Which is why I was shocked to see right now that I just got charged the normal p...

  • Newbie
  • Hello lovely people!   Last month I had confirmed my student status and changed my subscription from normal premium to student for the following month (that started today)   Which is wh...
  • MafeG
  • Spotify Legend
  • 614 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 614 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mudança para conta estudante

Estou tentando mudar para conta estudante, mas quando pede para eu fazer login no site da instituição sou mandado para o site erradoEm anexo o print do site correto de login de aluno (ulife) e o que sou enviado (ânima)

  • Newbie
  • Estou tentando mudar para conta estudante, mas quando pede para eu fazer login no site da instituição sou mandado para o site errado Em anexo o print do site correto de login de aluno (ulife) e o qu...
  • Alex
  • Spotify Legend
  • 862 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 862 Views
  • 1 replies
  • 0 likes

Superuser Contribution School not listed on submission form

PlanFreeCountryFranceDeviceSamsung Galaxy S9, PCOperating SystemAndroid and Windows 10 My Question or IssueHi, I want to subscribe to Premium Student, and as my school isn't listed, I went to fill the submission form, but it's not listed there either...

  • Casual Listener
  • Plan Free Country France Device Samsung Galaxy S9, PC Operating System Android and Windows 10   My Question or Issue Hi, I want to subscribe to Premium Student, and as my school isn't ...
  • Alex
  • Spotify Legend
  • 1920 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1920 Views
  • 1 replies
  • 0 likes

Can’t find my school

I can’t find my School/College Them i have to sign up my premium, what to do?

  • Visitor
  • I can’t find my School/College Them i have to sign up my premium, what to do?
  • Billy-J
  • Spotify Star
  • 1225 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 1225 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Subscription does not work properly

PlanPremium StudentCountryUkraineDevice(Samsung m31)Operating System(Android 11) My Question or IssueSo basically I cannot pay for my student plan, despite I have much more than required 2.5 dollars, moreover for some unknown reason Spotify tries to ...

  • Casual Listener
  •   Plan Premium Student Country Ukraine Device (Samsung m31) Operating System (Android 11)   My Question or Issue So basically I cannot pay for my student plan, despite I have muc...
  • MafeG
  • Spotify Legend
  • 691 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 691 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Premium Student Abroad

I activated my account in America and paid for premium there for a while. I now live and study in the Netherlands, but when I try verifying my student ID it will only let me choose American universities. I only have a Dutch ID. How do I fix this?

  • Newbie
  • I activated my account in America and paid for premium there for a while. I now live and study in the Netherlands, but when I try verifying my student ID it will only let me choose American universit...
  • Alex
  • Spotify Legend
  • 1939 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1939 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Student (India) Unable to reach payment page

PlanPremium Student CountryIndia Operating SystemManjaro Linux My Question or IssueI have been enrolled in the student plan for many months now. However, this month when I tried to do the monthly payment, I am stuck on the following page (see screens...

  • Casual Listener
  • Plan Premium Student   Country India   Operating System Manjaro Linux   My Question or Issue I have been enrolled in the student plan for many months now. However, this month...
  • Alex
  • Spotify Legend
  • 1047 Views
  • 7 replies
  • 0 likes
  • Premium for Students
  • 1047 Views
  • 7 replies
  • 0 likes

Cancelamento desconto estudante para reassinar na conta correta

Fui renovar o plano de estudante do spotify e, quando fui realizar o login, apliquei a promoção na conta de um familiar, acidentalmente. Como cancelar o premium estudante erronamente aplicada a outra conta para poder aplicar o desconto do plano unive...

ivanpicchi_0-1628385914213.png
  • Newbie
  • Fui renovar o plano de estudante do spotify e, quando fui realizar o login, apliquei a promoção na conta de um familiar, acidentalmente. Como cancelar o premium estudante erronamente aplicada a outra...
  • AdamDam
  • Spotify Star
  • 853 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 853 Views
  • 1 replies
  • 1 likes

Can't Change Payment Method of Students Premium Plan

PlanStudents PremiumCountryIndiaDevice(Asus Vivobook 15)Operating System(Windows 10) My Question or Issue Hello There, I am currently facing a weird issue when I try to change my payment method.Whenever I try to click on update details on the change ...

  • Visitor
  • Plan Students Premium Country India Device (Asus Vivobook 15) Operating System (Windows 10)   My Question or Issue   Hello There,   I am currently facing a weird issue w...
  • Billy-J
  • Spotify Star
  • 582 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 582 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Student Hulu Not Working

PlanStudent PremiumUnited States Operating SystemiOS 10 Hulu from my premium for students account is not working. I have tried the tips and tricks in the forums, but they lead me to links that say "Great news! Your Spotify and Hulu accounts are alrea...

  • Casual Listener
  • Plan Student Premium United States   Operating System iOS 10   Hulu from my premium for students account is not working. I have tried the tips and tricks in the forums, but they l...
  • Julian
  • Moderator
  • 2026 Views
  • 7 replies
  • 0 likes
  • 2026 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Switching Schools & Resubscribing Later

To Whom It May Concern, I will be canceling my Spotify Premium Student subscription today. However, I plan to resubscribe later on. Since my postgrad plans will require me to attend different schools, am I still qualified for this student discount? F...

  • Newbie
  • To Whom It May Concern,   I will be canceling my Spotify Premium Student subscription today. However, I plan to resubscribe later on. Since my postgrad plans will require me to attend differen...
  • Alex
  • Spotify Legend
  • 1740 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1740 Views
  • 1 replies
  • 0 likes

Solved!! Premium discount for students in South Africa

PlanPremiumCountrySouth Africa DeviceSamsung Galaxy S10+, PC, IPhone 11Operating SystemAndroid, Windows 11, iOS My Question or IssueWhy doesn't Spotify offer a discounted premium subscription for students in South Africa. I dont see any reason for Sp...

  • Visitor
  • ...iscounted premium subscription for students in South Africa. I dont see any reason for Spotify not to offer this as all of the other major music streaming platforms do offer a student discount. It'd b...
  • Maxim
  • Spotify Star
  • 1812 Views
  • 1 replies
  • 2 likes
  • Premium for Students
  • 1812 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Can't resub, (Philippines) Gcash Amex payment keeps failing

So I'm having trouble resubbing on Spotify for Students using the same GCASH account I used before. I only use my Gcash for Spotify, and because of the ongoing quarantine in my country, I was not able to add money on my Gcash account and had to cance...

  • Casual Listener
  • So I'm having trouble resubbing on Spotify for Students using the same GCASH account I used before.   I only use my Gcash for Spotify, and because of the ongoing quarantine in my country, I w...
  • Mihail
  • Spotify Legend
  • 2430 Views
  • 2 replies
  • 2 likes
  • Premium for Students
  • 2430 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Premium Student Plans

I am from India and I just got verified for spotify premium student. However, it says that I can only buy the one time plan of Rs 66. I dont have the option of buying it for an extended period(like a year) or even getting a subscription plan where I ...

  • Newbie
  • I am from India and I just got verified for spotify premium student. However, it says that I can only buy the one time plan of Rs 66. I dont have the option of buying it for an extended period(like a...
  • Elena
  • Moderator
  • 649 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 649 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Premium for students not updating

Plan-PremiumCountry-India DeviceiPad pro 2018 series, Redmi note 8 pro, Predator helios 300, HP pavillion 15 series) My Question or IssueHi, I have been using spotify for quite some time now and am a premium for students user since 2019..... Last mon...

  • Casual Listener
  • ...sing spotify for quite some time now and am a premium for students user since 2019.....  Last month i verified for student discount again (i got late by 1 month from due date so got charged extra f...
  • CarlosE
  • Moderator
  • 2415 Views
  • 6 replies
  • 0 likes
  • Premium for Students
  • 2415 Views
  • 6 replies
  • 0 likes

Superuser Contribution Discount

I renewed my student discount last month and was approved but now I am paying for the full price. Why is that?

  • Newbie
  • I renewed my student discount last month and was approved but now I am paying for the full price. Why is that?
  • Alex
  • Spotify Legend
  • 828 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 828 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I've paid to much although I'd changed back to premium-student.

Hi guys, I've missed to renew my student subscription in time. So my sub changed to the regular Premium Plan. The day I was charged for the full price, I've clicked at the discount button for students and it seemed to work.But: Now one month later (t...

  • Casual Listener
  • ...or students and it seemed to work. But: Now one month later (today) I was charged again for the full premium although in my account is the information (german: Der Rabatt ist gültig bis: 19.05...
  • Eni
  • Moderator
  • 1159 Views
  • 5 replies
  • 0 likes
  • Premium for Students
  • 1159 Views
  • 5 replies
  • 0 likes