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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9196 Views

5 replies

0 likes

Premium for Students
  • 9196 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14220 Views

10 replies

2 likes

Premium for Students
  • 14220 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23783 Views

11 replies

1 likes

Premium for Students
  • 23783 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167884 Views

110 replies

148 likes

Premium for Students
  • 167884 Views
  • 110 replies
  • 148 likes

Comprei a opção Premium Universitário, mas continuo com a conta free

Solicitei a conta premium universitário e no final do pedido, o pagamento já foi descontado do cartão mesmo antes dos documentos serem aprovados pelo SheerID, e mesmo o site informando que não seria cobrado enquanto a conta não fosse aprovada.Entreta...

Newbie

Solicitei a conta premium universitário e no final do pedido, o pagamento já foi descontado do cartão mesmo antes dos documentos serem aprovados pelo SheerID, e mesmo o site infor...

Alexandredamasceno00

Visitor

5501 Views

12 replies

5 likes

  • 5501 Views
  • 12 replies
  • 5 likes

Superuser Contribution Student Discount Cancelled without notion after only three months

I just got notified by PayPal that my spotify subscription went back to 9,99€ after only 3 months at 4,99€. Because of this, I would like a refund for the extra money past month, as well as an automatic continuation of my student plan. Also I did not...

Casual Listener

I just got notified by PayPal that my spotify subscription went back to 9,99€ after only 3 months at 4,99€. Because of this, I would like a refund for the extra money past month, as well as an automa...

Alex

Spotify Legend

1860 Views

6 replies

1 likes

Premium for Students
  • 1860 Views
  • 6 replies
  • 1 likes

Superuser Contribution Premium Student verified, but not able to apply to account

Current Plan: Premium StandardDesired Plan: Premium StudentCountry: United Kingdom DeviceMacbook Air OS 10.13 High SierraOne Plus 6T My Question or Issue I verified my student status using SheerID and received an email saying 'You're verified! Get st...

Newbie

Current Plan: Premium Standard Desired Plan: Premium Student Country: United Kingdom   Device Macbook Air OS 10.13 High Sierra One Plus 6T   My Question or Issue   I verified...

Dian

Spotify Legend

541 Views

1 replies

0 likes

Premium for Students
  • 541 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switch to premium student to premium individual

My Question or Issue I have cancelled the student plan and have got an email to notify that the plan will end on January 10th. After that, I redeemed Spotify code. I believe the process was successful and my account says this plan will end February 1...

Visitor

My Question or Issue  I have cancelled the student plan and have got an email to notify that the plan will end on January 10th. After that, I redeemed Spotify code. I believe the process was s...

Lyubka

Moderator

576 Views

1 replies

0 likes

Premium for Students
  • 576 Views
  • 1 replies
  • 0 likes

Superuser Contribution im failing to upgrade to premium student

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

OscarDC

Moderator

532 Views

1 replies

0 likes

Premium for Students
  • 532 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify let me pay 9.99€ instead of 4.99€

I had to reupload my immatriculation certificate but I didn't notice that before. So spotify let me pay 9.99€ insteaf of 4.99€ is there a possibility to get my money back?

Visitor

I had to reupload my immatriculation certificate but I didn't notice that before. So spotify let me pay 9.99€ insteaf of 4.99€ is there a possibility to get my money back?

Alex

Spotify Legend

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

Superuser Contribution Manually verifying student status

PlanStudent CountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Student  Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Dian

Spotify Legend

633 Views

1 replies

0 likes

Premium for Students
  • 633 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switch from Individual Premium to Student Premium

PlanPremiumMy Question or IssueHi,I mistakenly subscribed an Individual Premium account while being eligible for Student Premium. The bill was paid on a yearly basis, which means I completed the financial responsibility already. However, I do want to...

Visitor

Plan Premium My Question or Issue Hi, I mistakenly subscribed an Individual Premium account while being eligible for Student Premium.  The bill was paid on a yearly basis, which means I comp...

MihailY

Moderator

656 Views

1 replies

0 likes

Premium for Students
  • 656 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gifting a student account but I can’t add my name to credit card

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI would like to gift a student account to my son, but there is not a field for the name on th...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I would...

Dian

Spotify Legend

628 Views

1 replies

0 likes

Premium for Students
  • 628 Views
  • 1 replies
  • 0 likes

Superuser Contribution Removing Hulu Subscription

PlanPremium StudentCountryUSMy Question or IssueI currently enrolled in a plan that can give me free access to hulu, and I want to disable that access to hulu so that I can get better plans from them. How do I do that?

Visitor

Plan Premium Student Country US My Question or Issue I currently enrolled in a plan that can give me free access to hulu, and I want to disable that access to hulu so that I can get better plans...

Vasil

Moderator

2345 Views

3 replies

0 likes

Premium for Students
  • 2345 Views
  • 3 replies
  • 0 likes

Superuser Contribution Adding university of Port Harcourt to the listed of su

I'm a student at the University of Port Harcourt and i also work several brands so I know what it means to bring value to a company recently I was going through the list of schools supported for the student payment plan and a university as big is Uni...

Visitor

I'm a student at the University of Port Harcourt and i also work several brands so I know what it means to bring value to a company recently I was going through the list of schools supported for the ...

Hye_are_roses

Visitor

675 Views

2 replies

0 likes

  • 675 Views
  • 2 replies
  • 0 likes

Superuser Contribution no acepta mi tarjeta para pagar y dice que el mes pasado no me cobro y si l

hola buenas, el problema que tengo es sobre la tarjeta que estoy utilizando, me dice que no falla el pago de este mes y del me pasado pero el mes pasado me cobro si me cobro.

Visitor

hola buenas, el problema que tengo es sobre la tarjeta que estoy utilizando, me dice que no falla el pago de este mes y del me pasado pero el mes pasado me cobro si me cobro.

Eni

Moderator

528 Views

2 replies

0 likes

  • 528 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student payment problem

Hey,I renewed the student in september this Year. It was standing, that its valid until 20.09.2023.But for a reason, they still charged 10€ from me.Is there any Problem with that? Is it possible to get the to much payed back?Arthur

Newbie

Hey, I renewed the student in september this Year. It was standing, that its valid until 20.09.2023. But for a reason, they still charged 10€ from me. Is there any Problem with that? Is it possibl...

Joan

Moderator

504 Views

1 replies

0 likes

Premium for Students
  • 504 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium and Hulu subscription

PlanPremiumCountryUSAIm no longer eligible for the student discount so I’m paying the regular 9.99 for Spotify premium. Is my Hulu account still connected and a part of the 9.99 premium subscription?

Visitor

  Plan Premium Country USA Im no longer eligible for the student discount so I’m paying the regular 9.99 for Spotify premium. Is my Hulu account still connected and a part of the 9.99 premi...

Lyubka

Moderator

964 Views

1 replies

0 likes

Premium for Students
  • 964 Views
  • 1 replies
  • 0 likes

Superuser Contribution my student credentials are hooked up to a deleted account

i accidentally signed up for the premium student plan on an old account so i deleted that account a week ago and when i try to sign up for the student plan on my current account, it says my credentials are linked to a different account. how can i fix...

Visitor

i accidentally signed up for the premium student plan on an old account so i deleted that account a week ago and when i try to sign up for the student plan on my current account, it says my credentia...

Alex

Spotify Legend

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I get back student’s discount after subscription is paused?

I got a mail that am no longer on Spotify premium and my subscription is paused, had to sort out an issue with my account. At the moment I can’t access my music and trying to renew my subscription prompts me to change my plan, students premium isn’t ...

Visitor

...rompts me to change my plan, students premium isn’t active. How can I subscribe back with a students’ account?

Alex

Spotify Legend

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

I can't connect my account to the student premium

It says, the page is not found. So I simply can't even upload the enrollment certificate

Visitor

It says, the page is not found. So I simply can't even upload the enrollment certificate

Keanu_C

Community Legend

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

I am trying to deactivate Hulu within Spotify. How do I do this?

I have Spotify Student Premium. There is no button under the account overview for deactivations for Hulu or Showtime.

Newbie

I have Spotify Student Premium. There is no button under the account overview for deactivations for Hulu or Showtime.

Keanu_C

Community Legend

685 Views

1 replies

0 likes

  • 685 Views
  • 1 replies
  • 0 likes