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Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

134257 Views

98 replies

137 likes

Premium for Students
  • 134257 Views
  • 98 replies
  • 137 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31505 Views

19 replies

1 likes

Premium for Students
  • 31505 Views
  • 19 replies
  • 1 likes

Not qualifying for Premium Student because of age.

My Question or IssueSo I've been trying to qualify for the Premium Student plan, despite being 15. However, I'm going to an university-sponsored high school that gives the students all university perks. Some of these perks that both the college and h...

Visitor

My Question or Issue So I've been trying to qualify for the Premium Student plan, despite being 15. However, I'm going to an university-sponsored high school that gives the students all university p...

Maxim

Spotify Star

289 Views

1 replies

0 likes

Premium for Students
  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment of premium

My Question or Issuehello ive contacted advisors but got no help its not letting me subscribe for student premium it says my payment isn’t authenticated ive even talked to my bank and have no problem in that end. ive tried incognito different browser...

Newbie

My Question or Issue hello ive contacted advisors but got no help its not letting me subscribe for student premium it says my payment isn’t authenticated ive even talked to my bank and have no probl...

Vasil

Moderator

283 Views

1 replies

0 likes

Premium for Students
  • 283 Views
  • 1 replies
  • 0 likes

Last month, I paid 4.99 euros for my student account, but for the new month, 9.99 euros have been de

Last month, I paid 4.99 euros for my student account, but for the new month, 9.99 euros have been deducted from my account. Is there a solution for renewing my student account?

Visitor

Last month, I paid 4.99 euros for my student account, but for the new month, 9.99 euros have been deducted from my account. Is there a solution for renewing my student account?

ToolboxT

Roadie

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Superuser Contribution Não consigo efetuar o pagamento dom plano universitário

UniversitárioPremiumBrasil Já tentei vários diapositivos, Samsung note 10, PC com windows, iphone, etc Android e windows 10 Não consigo efetuar o pagamento do plano com cartão nubank, acredito que seja por causa da data de nascimento estar errada na ...

Regular

Universitário Premium Brasil   Já tentei vários diapositivos, Samsung note 10, PC com windows, iphone, etc   Android e windows 10     Não consigo efetuar o paga...

Bittencourt

Spotify Star

851 Views

9 replies

0 likes

Premium for Students
  • 851 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Nao consigo assinar o plano universitário

Estimados (as),Boa noite! Tentei voltar a assinar o plano universitario do Spotify que usei por um período no inicio do ano, depois acabei cancelando meu plano. Agora quando tento assinar a SheerID que faz a verificaçao de estudantes me retorna a seg...

Newbie

Estimados (as), Boa noite!   Tentei voltar a assinar o plano universitario do Spotify que usei por um período no inicio do ano, depois acabei cancelando meu plano. Agora quando tento assinar ...

Alex

Spotify Legend

1111 Views

1 replies

0 likes

Premium for Students
  • 1111 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unable to do student verification

PlanPremiumCountryIndiaDevice(iPhone X, iPad Pro 10.5 inch 2017, MacBook Air early 2015)Operating System(iOS 16 beta, iPadOS 15, macOS Catalina .) My Question or IssueI have been a verified premium student since 11th September 2021, but when I went t...

Casual Listener

Plan Premium Country India Device (iPhone X, iPad Pro 10.5 inch 2017, MacBook Air early 2015) Operating System (iOS 16 beta, iPadOS 15, macOS Catalina .)   My Question or Issue I have ...

ヤルダアン

Casual Listener

894 Views

6 replies

0 likes

Premium for Students
  • 894 Views
  • 6 replies
  • 0 likes

Superuser Contribution Student Premium subscription: Can't find the USA among home university country selection

Hi,I want to get a student premium subscription, but when I want to select the USA for the country where my home university is located, I can't just find it.What can I do?

Visitor

Hi, I want to get a student premium subscription, but when I want to select the USA for the country where my home university is located, I can't just find it. What can I do?

Vasil

Moderator

347 Views

1 replies

0 likes

Premium for Students
  • 347 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify wants a billing address from the US

Hey,I just verified that I am a student at an austrian School (TGM), to get access to the student sub, but when it comes to billing Spotify wants an american billing address...

Newbie

Hey, I just verified that I am a student at an austrian School (TGM), to get access to the student sub, but when it comes to billing Spotify wants an american billing address...

Yordan

Moderator

6954 Views

1 replies

0 likes

Premium for Students
  • 6954 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duo to Student

Hey, when updating my payment details I somehow selected Premium Duo instead of Student 臘‍can I change this now? And get refunded for sup to just pay student or am I stuck now at duo for the month? PlanDuo/StudentCountryAustralia DeviceSamsung S20Op...

Visitor

Hey, when updating my payment details I somehow selected Premium Duo instead of Student 🤦🏽‍♀️ can I change this now? And get refunded for sup to just pay student or am I stuck now at duo for the m...

AlejaR

Moderator

322 Views

1 replies

0 likes

Premium for Students
  • 322 Views
  • 1 replies
  • 0 likes

Superuser Contribution NOT LOGGING IN AGAIN

PlanPremiumCountryIndiaDeviceSamsung Galaxy J6+Operating SystemAndroid My Question or IssueI have already paid for Spotify Premium student in May 2022 for a whole year. Now I am not being able to login again and I have forgotten my username and passw...

Visitor

Plan Premium Country India Device Samsung Galaxy J6+ Operating System Android   My Question or Issue I have already paid for Spotify Premium student in May 2022 for a whole year. ...

Yordan

Moderator

270 Views

1 replies

0 likes

Premium for Students
  • 270 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remboursement différence - abonnement

Bonjour, Etudiante et bénéficiaire de l'offre étudiante, je souhaiterais savoir comment me faire rembourser la différence pour le mois durant lequel j'ai été prélevé en tant qu'utilisateur "prenium". Merci beaucoup de votre aide ! Gabrielle

Visitor

Bonjour,   Etudiante et bénéficiaire de l'offre étudiante, je souhaiterais savoir comment me faire rembourser la différence pour le mois durant lequel j'ai été prélevé en tant qu'utilisateur "...

OscarDC

Moderator

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not playing offline

My Question or IssueI have a student plan and I have been trying to play my music offline but it’s not working PlanStudent PlanUSA

Visitor

My Question or Issue I have a student plan and I have been trying to play  my music offline but it’s not working  Plan Student Plan USA      

Dian

Spotify Legend

275 Views

1 replies

0 likes

Premium for Students
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution payment method

PlanPremiumCountryIndonesiaDeviceiPhone 12Operating SystemiOS 15,6 My Question or Issuei want to change my payment method and i was canceled my subscription and spotify told me my premium was over at 08/05/2022 (august, 05 2022) and i cancel it after...

Newbie

Plan Premium Country Indonesia Device iPhone 12 Operating System iOS 15,6   My Question or Issue i want to change my payment method and i was canceled my subscription and spotify told ...

Dian

Spotify Legend

300 Views

1 replies

0 likes

Premium for Students
  • 300 Views
  • 1 replies
  • 0 likes

Premium activated on one device but not another.

PlanPremium StudentCountryUnited StatesDeviceSamsung smartphone & Dell laptopOperating SystemAndroid & Windows 10 My Question or IssueI signed up for the student premium account for Spotify. I've had a free Spotify account under that email address fo...

Newbie

  Plan Premium Student Country United States Device Samsung smartphone & Dell laptop Operating System Android & Windows 10   My Question or Issue I signed up for the stud...

Maxim

Spotify Star

972 Views

1 replies

0 likes

Premium for Students
  • 972 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't sign up for spotify student

Country: AustriaDevice: Samsung Galaxy S8 My Question or IssueHi everyone, I've verified myself as a student via the website. Then I got kicked out of the page in order to sign up for Spotify Student and now I can't link my profile to the verfication...

Visitor

Country: Austria Device: Samsung Galaxy S8   My Question or Issue Hi everyone, I've verified myself as a student via the website. Then I got kicked out of the page in order to sign...

Dian

Spotify Legend

528 Views

1 replies

0 likes

Premium for Students
  • 528 Views
  • 1 replies
  • 0 likes

Superuser Contribution About a student acc in saudi arabia

I have acc in spotify and i login in student plan but with my sis acc and this will be done in one year actually i want delete her acc in college and i add mine i can do this or waiting the acc delete a plan after year?

Newbie

I have acc in spotify and i login in student plan but with my sis acc and this will be done in one year actually i want delete her acc in college and i add mine i can do this or waiting the acc delet...

CarlosE

Spotify Legend

902 Views

1 replies

0 likes

  • 902 Views
  • 1 replies
  • 0 likes

Last Renewal Terms Link 404s

I am renewing my Spotify Premium for Students plan, and since it is my fourth year I got a popup notification with the title (h1) "Your last renewal" telling me that after this year my premium will go back to the normal premium price. That is all exp...

Visitor

I am renewing my Spotify Premium for Students plan, and since it is my fourth year I got a popup notification with the title (h1) "Your last renewal" telling me that after this year my premium will g...

Maxim

Spotify Star

367 Views

1 replies

0 likes

Premium for Students
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution student account not letting me sign into hulu

I have Spotify premium for students but when I go to active services it shows my Hulu is connected but when I go to login there's no way to sign in with SpotifyPlanPremium student discountUnited StatesDeviceLg Stylo 6Operating Systemandroid My Questi...

Visitor

I have Spotify premium for students but when I go to active services it shows my Hulu is connected but when I go to login there's no way to sign in with Spotify Plan Premium student discount U...

OscarDC

Moderator

308 Views

1 replies

0 likes

Premium for Students
  • 308 Views
  • 1 replies
  • 0 likes

Cancelled Premium Student but still have premium only on phone app

PlanPremium StudentCountryPhilippinesDeviceiPhone XOperating SystemiOS 14.2 and Windows 10 My Question or IssueHi! I submitted my document (class schedule) last night to be able to get premium for student and I got approved within minutes and paid th...

Visitor

Plan Premium Student Country Philippines Device iPhone X Operating System iOS 14.2 and Windows 10   My Question or Issue Hi! I submitted my document (class schedule) last night to be a...

Maxim

Spotify Star

288 Views

1 replies

0 likes

Premium for Students
  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hulu Log in After Email Change

PlanStudent Premium CountryUSA My Question or IssueI recently changed my email on Spotify as I changed my primary email. Now when I am trying to log into Hulu, it comes up with an error and it does not recognize my email as an account. What exactly s...

Newbie

Plan Student Premium  Country USA   My Question or Issue I recently changed my email on Spotify as I changed my primary email. Now when I am trying to log into Hulu, it comes up with ...

maggieeb

Visitor

1927 Views

3 replies

0 likes

Premium for Students
  • 1927 Views
  • 3 replies
  • 0 likes