Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
17245 Views
49 replies
0 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
19488 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Newbie
159736 Views
109 replies
147 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
36550 Views
19 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI would like to gift a student account to my son, but there is not a field for the name on th...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I would...
Spotify Legend
593 Views
1 replies
0 likes
PlanPremium StudentCountryUSMy Question or IssueI currently enrolled in a plan that can give me free access to hulu, and I want to disable that access to hulu so that I can get better plans from them. How do I do that?
Plan Premium Student Country US My Question or Issue I currently enrolled in a plan that can give me free access to hulu, and I want to disable that access to hulu so that I can get better plans...
Moderator
2289 Views
3 replies
0 likes
I'm a student at the University of Port Harcourt and i also work several brands so I know what it means to bring value to a company recently I was going through the list of schools supported for the student payment plan and a university as big is Uni...
I'm a student at the University of Port Harcourt and i also work several brands so I know what it means to bring value to a company recently I was going through the list of schools supported for the ...
Visitor
634 Views
2 replies
0 likes
hola buenas, el problema que tengo es sobre la tarjeta que estoy utilizando, me dice que no falla el pago de este mes y del me pasado pero el mes pasado me cobro si me cobro.
hola buenas, el problema que tengo es sobre la tarjeta que estoy utilizando, me dice que no falla el pago de este mes y del me pasado pero el mes pasado me cobro si me cobro.
Moderator
491 Views
2 replies
0 likes
I tried calling hulu and they say I don't have an account. I don't understand what is happening
I tried calling hulu and they say I don't have an account. I don't understand what is happening
Spotify Legend
477 Views
1 replies
0 likes
Hey,I renewed the student in september this Year. It was standing, that its valid until 20.09.2023.But for a reason, they still charged 10€ from me.Is there any Problem with that? Is it possible to get the to much payed back?Arthur
Hey, I renewed the student in september this Year. It was standing, that its valid until 20.09.2023. But for a reason, they still charged 10€ from me. Is there any Problem with that? Is it possibl...
Moderator
473 Views
1 replies
0 likes
PlanPremiumCountryUSAIm no longer eligible for the student discount so I’m paying the regular 9.99 for Spotify premium. Is my Hulu account still connected and a part of the 9.99 premium subscription?
Plan Premium Country USA Im no longer eligible for the student discount so I’m paying the regular 9.99 for Spotify premium. Is my Hulu account still connected and a part of the 9.99 premi...
Moderator
809 Views
1 replies
0 likes
i accidentally signed up for the premium student plan on an old account so i deleted that account a week ago and when i try to sign up for the student plan on my current account, it says my credentials are linked to a different account. how can i fix...
i accidentally signed up for the premium student plan on an old account so i deleted that account a week ago and when i try to sign up for the student plan on my current account, it says my credentia...
Spotify Legend
517 Views
1 replies
0 likes
I got a mail that am no longer on Spotify premium and my subscription is paused, had to sort out an issue with my account. At the moment I can’t access my music and trying to renew my subscription prompts me to change my plan, students premium isn’t ...
...rompts me to change my plan, students premium isn’t active. How can I subscribe back with a students’ account?
Spotify Legend
516 Views
1 replies
0 likes
It says, the page is not found. So I simply can't even upload the enrollment certificate
It says, the page is not found. So I simply can't even upload the enrollment certificate
Community Legend
528 Views
1 replies
0 likes
I have Spotify Student Premium. There is no button under the account overview for deactivations for Hulu or Showtime.
I have Spotify Student Premium. There is no button under the account overview for deactivations for Hulu or Showtime.
Community Legend
664 Views
1 replies
0 likes
I want to cancel my student premium and am trying this for so long but I can’t find the option to cancel. I really want to cancel my student premium plan.
I want to cancel my student premium and am trying this for so long but I can’t find the option to cancel. I really want to cancel my student premium plan.
Moderator
404 Views
1 replies
0 likes
Hi! How can I activate the student premium if the confirmation email has disappeared and the payment failed?
Hi! How can I activate the student premium if the confirmation email has disappeared and the payment failed?
Spotify Star
716 Views
1 replies
0 likes
I currently have a Family plan but have recently started graduate study and been verified as a student through SheerID. However, when I try to switch my subscription from Family to Student, I get the message that I am not eligible for premium student...
I currently have a Family plan but have recently started graduate study and been verified as a student through SheerID. However, when I try to switch my subscription from Family to Student, I get th...
Moderator
420 Views
1 replies
0 likes
Why is there no Premium Student in Slovakia?
Why is there no Premium Student in Slovakia?
Spotify Star
913 Views
1 replies
0 likes
Hi, I'm currently using a premium student account in Vietnam, but I moved to Canada to study and I don't use the old card in Vn anymore, it doesn't have enough money to pay monthly, now I want to change to my Can card, which obviously I want to chang...
Hi, I'm currently using a premium student account in Vietnam, but I moved to Canada to study and I don't use the old card in Vn anymore, it doesn't have enough money to pay monthly, now I want to...
Spotify Star
404 Views
1 replies
0 likes
I am currently signed up with a Spotify Premium Student package which is linked to several google home devices. When i ask google to play a song it says that choosing songs or albums is only available to premium packages.It says that the student pack...
I am currently signed up with a Spotify Premium Student package which is linked to several google home devices. When i ask google to play a song it says that choosing songs or albums is only availabl...
Moderator
494 Views
1 replies
0 likes
I’m student and every month I buy premium for student but today (12.13.2022) I paid 5$ like for usually premium
I’m student and every month I buy premium for student but today (12.13.2022) I paid 5$ like for usually premium
Moderator
686 Views
3 replies
0 likes
I try to renew my student´s discount but when I enter my information on sheerID it always says "You have already redeemed this offer." and I can´t move on from there.
I try to renew my student´s discount but when I enter my information on sheerID it always says "You have already redeemed this offer." and I can´t move on from there.
Casual Listener
614 Views
3 replies
0 likes
I have subscribed as student and I still am until June 23. I canselled my preinium a while ago and resubscrubied as a prenium individual ( since there was no option for prenium for students) and then re-verified I am student and was told that the dis...
I have subscribed as student and I still am until June 23. I canselled my preinium a while ago and resubscrubied as a prenium individual ( since there was no option for prenium for students) and t...
Moderator
347 Views
1 replies
0 likes
